Search Results for '1'

[spacedesk Christian]

Hi @nancy51,
What error are you encountering with HTML5 viewer?
Have you tried the suggestion above?

[zerogravity994]

Hi . I finally found the solution to broadcast cameras on the echoshow 15 through this phenomenal application. On the PC where the server is hosted I noticed that the expiry date is set for January 31, 2024. Can I purchase a license or is it free for personal use?

[spacedesk Christian]

Hi @s-h-e-i-k-h,
I see, that could be the reason why your spacedesk Console is still displaying that error message.
Are you unable to install iTunes from the MS Store? if not,
Could you please try installing iTunes from the MS Store -> Run the iTunes app -> check your USB Cable iOS if it still displaying the message?

Also, please make sure to update your spacedek Driver to v2.1.13

[spacedesk Christian]

Hi @nag,
We’re glad to hear that it is now working on your side!
For your keyboard Issue, this is because of the keyboard update in earlier versions for security purposes. During network connection, you are now required to enable the encryption option spacedesk Console for keyboard inputs. You can use the encryption feature when you have an Android commercial or business license.

If you still wish to use it for free, you must connect your Android device to your Windows 11 laptop using a USB cable, or if you still want to use the keyboard via Wi-Fi, you need to purchase the business license for the Android viewer.

to summarize:
Keyboard in USB connection = allowed
Keyboard in Wi-Fi connection = not allowed without a business license.

• This reply was modified 4 months, 2 weeks ago by spacedesk Christian.

[nag]

Hi Christian,

I managed to establish a wireless connection after updating the driver of the primary machine to version 2.1.13!
However, the keyboard connected to the Android device is not responding.
It does respond when the primary machine and Android device are connected via a wired connection.

[S.H.E.I.K.H]

Hi, due to some problems with my previous windows, I clean-installed windows 11 23H2 version and then installed apple devices app from microsoft store (so there is no effects of iTunes on my windows). Then tried connecting my iPad to my pc and after windows auto-driver installation (windows updates) and some restarts, checked iPad connection with windows and everything was good. After that, downloaded and installed v.2.1.12 but still have previous problem with the “Apple Mobile Device Service/Process is not running. Please download and install iTunes.” message.
Today morning, tried to connect with USB again and client version of spacedesk on iPad could not recognize USB connection. So I turned off and on the “USB Cable iOS” option in spacedesk server app on windows, then I had the pop up on iPad and everything was fine.
So I think the bug still persist =D
———————
I also have an other issue on every versions from old to new one.
I’ve set windows (power plan) “turn off screen time out” on 3 minutes and “sleep timeout” on “never”.
After 3 minutes, my laptop screen goes black; but it’s still working. On my iPad I receive a message that says “connected – screen off” and the message is permanent until I move my mouse so my laptop screen is turned on again. I think in future I will have the burn-in problem on my iPad screen (the burn-in issue is a common problem in LCDs and you will see a shadow of some permanent elements of UI e.g. battery icon on status bar even you change the background). please add an option to the client spacedesk app to turn off this message, so it will be only a blank screen on second display and it will be healthier for LCDs and AMOLED displays.
——————–
thanks a lot for your excellent support.

[tim@lastoria.com]

I stumbled on this product and tried to get it setup on my Windows laptop and connect from the Tesla (2021 Model S) browser. I have a T-Mobile hotspot (192.168.12.1/24) that both the laptop and Tesla are connected to. When I try to connect to my laptop on 192.168.12.143, it times out. If I connect from my Pixel Fold, it works as expected. I’m guessing that there is something with the Tesla browser (which is Chromium-based) preventing it from working.

I’m wondering if anyone else has tried. Devs, is this something you can look at fixing with the HTML5 client?

[S.H.E.I.K.H]

Hi, I just installed the v2.1.12 and still have the error but everything is fine, I can connect with cable to apple devices with no problem. So uninstalled and reinstalled the v2.1.12 again but problem still persists.

“Apple Mobile Device Service/Process is not running.
Please download and install iTunes.”

[nag]

Hello,
Thank you for the wonderful app. Thanks to Spacedesk, I’ve had a great experience.
Suddenly, around 10 p.m. on February 18, 2024, Japan time, I found that while I can still connect via USB with my Android tablet, I’m unable to connect wirelessly.
I’ve confirmed that there are no issues with the firewall settings of my security software. Even after updating to the latest version and reinstalling the app for the secondary machine, the issue persists.
Could you please advise on the possible causes and solutions?
Best regards.

[spacedesk Christian]

Hi @s-h-e-i-k-h,
We just released a new spacedesk Driver v2112 on the web.
this update includes the fix for Apple Mobile Device process issue <--(Itunes downloaded from app store). Please try it and let us know if it is now working for you. We look forward to your feedback!

[spacedesk Christian]

Hi @woodlawntech,
It appears that this is the result of the keyboard update in version 2.1.11. During network connection, you are now required to enable the encryption option for keyboard inputs. You can use the encryption feature when you have an Android commercial or business license.

If you still wish to use it for free, you must connect your Android device to your Windows 11 laptop using a USB cable.

[spacedesk Christian]

Hi @user2003,
Could you please try uninstalling the old version first by following this chapter UNINSTALL ON WINDOWS PRIMARY MACHINE -> Troubleshooting Uninstall on our user manual
Link: https://manual.spacedesk.net/TroubleshootingUninstall.html
then try to install the latest version again.

use this Product code:
spacedesk_driver_Win_10_64_v1066.msi:{26EB1A9A-6F23-4AE4-8BD9-B43C3FA07550}

[User2003]

I used the program before and stopped using it for a while and now that I want to use it again when installing it asks me to update the driver but I get an error that I need the installation package for the spacedesk_driver_Win_10_64_v1066_BETA.msi

[WoodlawnTech]

We mirror a Windows 11 laptop wirelessly to 4 Android Fire TVs, via MonitorsAnywhere & the Spacedesk app on those TVs. The laptop mirrors a Google Slide presentation to those TVs in full screen Slideshow mode. The remote controls for those TVs are used to scroll through the slide presentations via the directional controls on the remotes. However, upon updating the Spacedesk driver today to v2.1.11, the remotes can no longer scroll through those slides. The slides can be advanced via the laptop, but the remotes no longer work in this manner. Just to be clear, this functionality was working today right up until initiating the v2.1.11 driver update…this was the only change made, & now this specific remote functionality is dead.

Is there a reason why this would’ve happened? I’ve tried repairing the driver install, but the remotes still do not work. They were working on the previous Spacedesk driver version (2.0.8.x I believe, installed about a month ago). I can’t find a way to rollback the current version to that prior working version, nor can I find where to download any prior driver versions directly from Spacedesk.

Any help you can offer would be greatly appreciated.

[aymanhafez]

Win 11, Spacedesk 2.1.11, Samsung galaxy tab A with S pen, Android 8.1
Using power point 2007 (a bit old I know, but heavily customized and payed for)
The problem is when in the slide show on a projector, using the pen to write on the slides (on the tablet) the writing does not show on the projector, only on the presenter view, plus whenever I remove the pen away of the screen the slide turns to the next one.
I would like to be able to write and annotate on the projected slides and do the next/previous slide either by swiping or using the arrows on the presentation screen NOT by the pen touching the screen.
Appreciate your help.

[sbertin930]

Hello,

I only use wifi . Each time I try to connect my Samsung galaxy tab A or my Iphone 14 pro I have the save message : connected display off.
Connection itself seems ok but the screen is black. As requested you can find down the recording of the problem.

Best regards

Stéphane

[drim]

Hi, I just made my first try to extend my windows 11 PC screen to my Android phone using a type C connector. The PC interacts with my touch input and the sound also gets outputted through my device but all I get is a black screen, I can’t get to extend the main screen to my device…

[spacedesk Christian]

Hi @sbertin930,
How do you connect your Android device? is it via USB or Wifi?
if it is via USB, could you please try unplugging your device -> turn off Android/iOS USB option in the Console -> turn on USB -> plug your device again.

since its a newly reinstalled windows 10, do you maybe have Nvidia ShadowPlay installed on your machine?
Could you please check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products. if there is, please uninstall or disable it and try again with spacedesk

if the above suggestion did not work, please send us the Diagnostic logs of this Issue.
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– reproduce the blackscreen issue.
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[sbertin930]

Hello,
I use Spacedesk on a newly reinstalled Nuc windows 10 server, and on a Samsung Android Galaxy tab A tablet. Before this reinstallation of Windows, everything worked fine. Now the tablet can connect to the server but its screen remains black. However, the touch function works more or less, which shows that the tablet and computer are connected. I’ve tried everything but I don’t know what to do.
Can you help me? Best regards. Stéphane

[DarkAthena]

My PC is ASUS ROG GA401QM,and the USB port version is USB3.1
My android pad is “xiaomi pad 5 pro 12.4”
there is an error in device manager –MTP USB device This device cannot start. (Code 10)

[spacedesk Christian]

Hi @dominic100,
unfortunately, you cannot use spacedesk to control your Ipad apps. you can only use your Ipad as an additional monitor/display of your Windows PC

[JohnVella]

I’ll look into that, thanks. I do actually have a plan c, which I know will work… I have an Intel Computer Stick, which runs Windows 10 using an Atom processor, I think. That’ll work!

[kusada]

This bug now appears in version 1.7.9(ios)，version 1.7.8 does not have this bug

Attachments:

You must be logged in to view attached files.

[sethmtraut]

I can get one connected with both touch screens. Actions:
1. I will try to disconnect both touch screens and see what happens.
2. I will also try rebooting the ipads.

es it closes when I am on the second ipad (whichever one is not recognizing as a touch monitor). Its weird bc it worked out of the box flawlessly, not sure how this happened. I will report back. Thankful for your willingness to jump in on the help!

[spacedesk Christian]

Hi @sethmtraut,

For clarifications, you have five hardwired monitors + two iPads (spacedesk) as monitors. two of the five monitors are touchscreen capable, is that right?
“will only recognize one at a time as a touch screen”
-could you try connecting iPad #1 together with the two touchscreens if the touchscreen is working? then disconnect and try iPad #2 if it is also working.
– in case one of them is not working, please try checking the input settings of the iOS viewer if the touch screen is enabled. just go to the gear icon below -> Input devices

“When I go to tablet PC settings and try to tell it which ones are touch screens it faults out before getting to all monitors”
-During the Tablet PC Settings, does it close when it’s time for the iPad monitor? Could you please try going through the iPad screen first?
-Also, could you try excluding some monitors, or even the other two touchscreens before doing the Tablet PC Settings?
– rebooting your iPads may also help

[JohnVella]

Hi,

I’ve got a 4th generation iPad, which I want to use as a second monitor.

I tried using my Spacedesk on my laptop, which runs Windows 11, as a first test, and that worked great, however…

I would really like to be able to use my Raspberry Pi 4 and, in an ideal world, connect the iPad via USB. The USB part is not vital, but it would be nice, as I wouldn’t rely on WiFi too use the iPad.

I can install Windows 11 or Android on the Pi, as well as Linux, but I was wondering whether anybody here had tried it, and if so, did it work?

Any advice would be gratefully received.

Thanks in advance,

John.

Edit to add: I want to run Microsoft office, and there won’t be any gaming and minimal web browsing so speed shouldn’t be an issue.

• This topic was modified 4 months, 3 weeks ago by JohnVella.

[Sacco_Belmonte]

The system has a file limit.

Here’s a drive link:

https://drive.google.com/file/d/1J3QKue302p38AP8nFQin4WQQrQn-LfZB/view?usp=sharing

[Sacco_Belmonte]

Good morning 🙂

I did what you said, except changing USB port.

I think the connection is going through USB because I have WiFi off in my tablet but for some reason “USB Connection” doesn’t recognize it, hence I see “USB (0 Copnnected)”

I’m not sure if I should still use a network IP to connect. Is the only way it works but I feel the connection should be faster cause once in a while the client app says the network is slow.

I’m just not sure what to expect. I just want to see that “USB” field as “USB (1 connected)” but never happened.

Here are the diagnostic files. I hope you can find anything useful there.

[Sacco_Belmonte]

Forgot to say. I’m in Windows 11.

[TimS]

Whoa.

It works! Kinda! I never EVER would have guessed amazon appstore runs on non-amazon hardware. Thank you!

The refresh rate is suuuper stuttery… is there any way to make it fast? As a second monitor I set it to 1920×1920 and it works… but yeah… probably just the video hardware can’t handle that resolution too well? Still work for slideshows and stuff though! Could it be faster with a wired connection?

Not only did it WORK, everybody out there reading… it worked the first time. Fresh outta the box. A billion other things running when I installed… no refresh of PC… just… installed the driver and the viewer (already running on the app) saw it immediately. Good stuff!

[edit: Also… is there any way to get the android button out of there? I have a windows think fullscreened on the “monitor” and it has the giant button on the right, which I can minimize, but it’s still a visible thing in the upper right corner?]

• This reply was modified 4 months, 4 weeks ago by TimS. Reason: forgot to add

[Bandwagoner]

Receiving “USB Device Not Recognized” error while trying to setup devices. Tried it on two different Android devices. Also tried rebooting all devices and slowly inserting USB as suggested. Noticed now in Device Manager that the device driver name reads “Android Accessory Interface” with a warning symbol. It was previously “spacedust ________” (still didn’t work in the last version). The actual description for the error reads:

“This device cannot start. (Code 10)

The USB device returned an invalid Microsoft OS extended configuration descriptor.”

[TimS]

Hey spacedesk folks!

OK so I’ve got a… device. It’s a picture frame of sorts (nano-frames)… running android 7.1.2 (that I can’t upgrade).

The google play store doesn’t recognize the device at all, so I can’t install from there, and the html5 viewer in Brave browser gives an error about secure connections and SSL versions.

Is there an APK to install it that isn’t from shady APK sites?

I can get files onto the frame, and use a mouse and keyboard on the frame to poke around at internet sites and things and do slideshows of my files or online ones… but it’d make my whole process 10000x easier if I can get spacedesk on there and essentially use it as a second monitor from across the room.

Many thanks if there’s any solution! (I’m a dev so don’t be afraid to include like… usb debugging and various nonsense.)

Cheers,

T

Attachments:

You must be logged in to view attached files.

[spacedesk Christian]

Hi @m-fessler,
We just released a new spacedesk Driver v2.1.10 on our website, this update includes the Password protection and encryption feature which is only available in a licensed Android viewer.
Please update your spacedesk Driver to the latest version and let us know if you encounter any issues.
We look forward to your Feedback!

• This reply was modified 4 months, 4 weeks ago by spacedesk Christian.
• This reply was modified 4 months, 4 weeks ago by spacedesk Christian.

[spacedesk Christian]

Hi @rouven,
We just released a new spacedesk Driver v2.1.10 on our website, this update includes the Password protection and encryption feature which is only available in a licensed Android viewer.
Please update your spacedesk Driver to the latest version and let us know if you encounter any issues.
We look forward to your Feedback!

• This reply was modified 4 months, 4 weeks ago by spacedesk Christian.

[spacedesk Christian]

Hi @kiki,
We just released a new spacedesk Driver v2.1.10 on our website, this update includes the Password protection and encryption feature which is only available in a licensed Android viewer.
Please update your spacedesk Driver to the latest version and let us know if you encounter any issues.
We look forward to your Feedback!

• This reply was modified 4 months, 4 weeks ago by spacedesk Christian.

[exrulez]

Hi Christian,

Thank you so much for your kind answer!!
Gotcha, so eraser input not supported! Is this in the plans of being implemented?

The pen works fine in drawing, so it definitely is being recognized by windows through the tablet? I think… I just can’t use the side button at all that’s all 🙂

It’s funny I bought an Asus ZenScreen Ink MB14AHD with a stylus just because I wanted this feature, and the pen buttons work fine but they come with its own set of caveats as well. The asus pen doesn’t work as nice as the pen on the galaxy tablet via spacedesk!
I really like how responsive the pen is via Spacedesk, I don’t feel much lag in the writing.

Thanks!

[sgodzillap]

Hi,

I use a tablet samsung S9+ and a phone samsung s21.
When S9+ is USB and s21 is Wifi.. all is ok but wifi is slow and sometimes very slow.
So I try to connect both via USB.
I see on the spacedesk Desktop panel both are now on USB (USB(2 connected))
and I removed Wifi from the s21 to make sure it’s only USB.
But the s21 displayes a black screen.
In display settings (windows10) I see the s21 screen greyed out.
in the spacedesk Desktop panel s21 says : “Display mode Detached”
where the s9+ says “Display mode Extension mode”
If I remove the s9+ USB then s21 goes in “extension mode” and I can use it.
Not sure what I need to do to get both in extension mode ?

thx for help.

[spacedesk Christian]

Hi @dougw03,
We have released a new spacedesk Driver v2110 on the website.
please try it and let us know if it solves your problem.
looking forward to your feedback!

[spacedesk Christian]

Hi @heiz,
This looks like a known issue of spacedesk with 10-bit pixel format enabled in your main graphics adapter settings.
Could you please try to disable the 10-bit Pixel Format in the AMD Radeon Software?
Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.
After that, please try again with spacedesk.

[s.wolff]

Hi everyone,
using Spacedesk with Windws 10 PC and a Windows 11 Tablet. Works great and reliable. Only issue is Touch input. Before first input there ist a message “take control”. Is there any way to deactivate this message? Our customers are using this tablet for signing documents. Would be great if this message would not apperar before touch inpup. Thx for your help
Stefan

Attachments:

You must be logged in to view attached files.

[spacedesk Christian]

Hi @robreddude,
Unfortunately, you cannot use your Chromebook for spacedesk Windows Driver. it is only supported in Windows 8.1/10/11 machines.
You can only use your Chromebook as a secondary Machine/Client
for further information on setting up spacedesk, please refer to the Introduction and Setup -> System Requirements chapter in our user manual.
Link: https://manual.spacedesk.net/SystemRequirements.html

[jerryss]

First of all, thank you to the developers. This is great software!

my set up is: windows 11 pc running MSFS 2020.
Plus 4 old iPads, that are instrumentation panels for msfs

When the iPads connect via Wi-Fi, they work 100% and are seen by windows pc as 4 monitors.

Since I want to avoid Wi-Fi congestion and keep display rates high, I connect the iPads via usb and turn off Wi-Fi.

Connection via usb, works 50% of the time.sometimes it works if I reboot iPads and pc. Sometimes after 10 minutes the iPads ask me if I want to connect.

Do you have any suggestions on how I can make them connect via usb 100%?

Thanks

[Rounding5643]

I’ve been enjoying spacedesk to utilize my ipad as a display for Davinci Resolve on Windows 10. However there’s a major issue that’s causing random BSOD.

After extensive testing I’ve narrowed it down to spacedesk or rather a combination of spacedesk with nvidia drivers.

I’ve done extensive testing in GPU benchmark software with spacedesk connected as well as gaming and had no issues. Specifically, spacedesk being enabled will randomly crash to BSOD when using Davinci Resolve only. At first it was the VIDEO_TDR_ERROR BSOD which would occur after 5-10 mins of using Davinci. After reverting my nvidia drivers, I was able to sustain longer periods of time without crashing, but still did eventually crash to BSOD with error MEMORY_MANAGEMENT.

I’ve ran memtest86 and can rule out a RAM issue.

As mentioned, GPU has been extensively tested at peak power without error.

With spacedesk disabled, there have been no further BSOD. Are you aware of this issue and is there a hotfix planned or available?

Further context about my setup:
Windows 10 Pro
Davinci Resolve Studio
nvidia RTX 3090 546.33 driver (I’ve tried all newer drivers including studio as well)
latest spacedesk desktop app

[robreddude]

Is this compatible with a fire tablet ( HD 10 11th gen) I asked the column a few days ago without reply. And has the app been updated to run through USB?

[spacedesk Christian]

Hi @12345
Could you tell us what is the error you have encountered?
It could be because you cannot use the latest spacedesk Android app without using Google Play store anymore. You can only download the spacedesk app via playstore.
This changes is due to the implementation of the updated licensing agreement.
for more info about licensing: please visit this page-
Link: https://www.spacedesk.net/licensing/

[dezkk]

Hello, I have the following problem: When I connect an iPhone 8 via wire and connect to a computer, I have an excellent picture and there are no lags, but when I connect an ipad mini 2 instead of an iPhone 8, I start to experience lags, although the computer is set to 60 hz and there is no such problem on iPhone 8 I connected via USB 3.2 gen 1

[spacedesk Christian]

Hi @koduki,
1. For both USB Android and USB iOS clients:
– The connection ends when the server ( PC ) goes to sleep/shut down. The spacedesk viewer app must be opened again to restart the connection.
– The connection continues during server ( PC ) monitor sleep, (Current bug: Last frame update is shown on the client instead of “Connected-Display Off”). Frame updates will show again once the monitor wakes up.

2. Yes, USB connection in iOS is supported. Please check the CONNECTING A NEW DISPLAY MONITOR OVER THE USB CABLE -> Direct USB Cable Connection ->iOS USB Cable Connection chapter in the user manual – https://manual.spacedesk.net/iOSUSBCableConnection.html
-Unfortunately, unlike Android viewers, iOS viewers cannot automatically establish connection during app initialization.
you will have to confirm the permission dialog box to connect via USB everytime you open the app.

[koduki]

Hi.
The KindleFire is currently connected via USB and is in a state where it can perform the ‘automatically start app when Windows PC is switched on, automatically connect’ operation.
When the PC is off, it is set to keep the home screen displayed and not perform screen sleep.
Therefore, we would like to know if the following can be achieved.

1. from screen sleep (screen off), when the PC starts up, can it automatically recover, start up apps and automatically connect?
2.I own an iPad mini4, can I connect it via USB as well, and can I automatically connect it when the PC is switched on?

Currently, when I try to use it on my iPad, I have to tap the connection confirmation dialogue, and the app itself quits when disconnected, so I have to start the app and tap the dialogue in order to display it again.

If there is a better way, please let me know.
Thanks.

[spacedesk Christian]

Hi @fsimmer,
Thank you very much for sending the required files.
We had to move your replies to a different topic to avoid confusion due to you having a completely different issue.

Based on the traces we found 2 possible reasons for this issue:
– spacedeskDriverBus is missing in your machine.
– your client is showing a ‘detached’ status.

Could you maybe try the following?
1. re-install your spacedesk vDriver v2109
2. open the Windows Display Settings on your primary machine and click the detached/greyed-out client then just attach it by selecting extend.
You can also refer to our CONFIGURATION AND SETTINGS
-> Windows Driver (Primary Machine) -> Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel chapter in our manual –
https://manual.spacedesk.net/DesktopExtensionorDesktopDuplica.html

[Fsimmer]

Hi,

I got the same problem, on 2 different Ipads I get the message “connected – display off”
– I deleted the app and reinstalled it
– I deleted the app from windows and deleted it
– I re-installed the nvidia GPU drivers
– I am running the latest versions, windows 11 app: 2.1.09 / the ios app 1.0.51

also i tried to connect directly with USB cable, I installed Itunes, but through usb I dont see the device.

I also attached a logfile, i hope this can help a bit 🙂
I think I prefere to use both options since using the usb, it will probably be faster, and I want to use it in FS2020.

I also have no incompatible software installed 🙂

Thanks for the help!!