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Hi @jstrong20,
Please update to spacedesk Driver v2.1.19.
If the problem still persists, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
– switch Diagnostic Collection ON (check)
– reproduce the issue by connecting the Android device
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information”
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply
OR upload to Dropbox/Google Drive/etc. and send us the link.Hello,
Like many others in this forum I am unable to get my Win 11 laptop to recognize a spacedesk display screen when using USB. I’ve tried everything that has been suggested in this forum with no success. The only other symptom I can identify is when the tablet is connected and USB cable selected and server is ON, the Android Accessory Interface listed under Other Devices in the Device Manager is showing an error and says there’s no driver. I’ve attempted to update this driver but it hasn’t worked.
Any help would be greatly appreciated.
I’ve attached debug logs recorded while testing the connection.I tried to reinstall the application (on OC and Android Phone) with no result, I tried with different cables, also doesn’t work. I put a link to Google Drive with a diagnostic zip https://drive.google.com/file/d/1QBZk3Q7pqiWeVaA73CCqJlN9sij1NIVa/view?usp=sharing
I have a smart TV, and the resolution of the screen is 3840×2160. The spacedesk viewer recognized its native resolution as 1920×1080. When I configure setting->resolution->choose custom resolution and modify it to 3840×2160, it prompts it can’t be bigger than the native resolution.
I think that spacedesk viewer on TV can’t get the right resolution.
What should I do now?Hi @syer10,
Maybe it’s just a delayed update since you are using a high quality setting?
Have you already tried to wait for a while and check if the text will eventually update?If your tablet is Android or iOS, you might want to try connecting over native USB cable.
You can enable it via spacedesk Driver Console -> Communication Interfaces.I use Spacedesk to play text-based games on my tablet over my network. I have my second screen mirroring to my tablet using Spacedesk.
I am having a issue with Spacedesk where the text doesn’t change to the new text properly on the tablet. Since only the textbox in the game is changing I think it might be a display change sensitivity issue.
Here are some settings I use:
Mode: Network
PC Connection: Gigabit Ethernet
Tablet Connection: Wi-fi 6 5Ghz
Custom resolution: 1280 x 720
Image quality: 100%
Encoding color depth: High, YUV 4.4.4
Custom FPS: 30
Rendering Color Depth: 24 bitI’m using a laptop as a second screen. I can use the laptop’s keyboard on the computer. It’s very good because I don’t need to use the keyboard on the computer, and it saves space on my desk. However, there is no sound on the laptop. I can use a headset normally connected to the PC (server), but I can’t use the sound on the laptop (client).
The Windows 7 version on the laptop (server) has sound enabled and it works normally. But in the latest version for Windows 10/11, the sound is also enabled in the control panel, but it doesn’t appear to be activated in Windows. I only don’t use the Windows 7 version because it is quite unstable on my laptop. It stops responding and closes on its own frequently. The latest version is more stable. However, without sound.
I am using Windows 11 and the 0.0.33.0 Windows 11 viewer.
I use Tailscale VPN to create a mesh network, but am only using Spacedesk locally between my main machine and laptop.
The viewer correctly detects the server but is reporting the IP of another Tailscale node and not the node where the server is sitting.
If I open the server settings, it lists the correct Tailscale IP that the server listens on and I can manually type in this IP to connect to the server from the viewer.
This is an ok workaround but I constantly have to look up what the IP is. I have a terrible memory and always have to go to the server and check the IP.
In the enclosed picture, you can see that the viewer reports 192.168.0.4 as the IP the server exists on but this is incorrect. It is not even the local IP of the machine outwith the Tailscale network.
The second IP is the manual connection I have to create.
Hi There,
I’m experiencing a problem using an iPad Pro Gen3 as a SpaceDesk slave connecting to a Windows 11 Notebook PC in desktop extension mode. Typically, the iPad is being connected via a USB cable – but this problem also occurs over a WLAN connect too.
The problem occurs when the iPad slave connects, the touchpad mouse on the Windows 11 Notebook server stops working. As soon as the iPad slave is disconnected, the notebook’s touchpad mouse operates normally again.
(The notebook’s keyboard continues to work when the iPad slave is connected – only the mouse function is adversely affected.)
I’ve noticed when the iPad slave is connected, SpaceDesk loads 2x new “Input Devices” on the Windows 11 notebook. These devices appear in the notebook’s control panel as:
• DATRONICSOFT_SPACEDESK_MOUSE
• HID Keyboard Device(See screen shot “2024-05-06 215323 – Devices with iPad Connected.png”.)
These devices are NOT present when the Notebook PC is initially booted, and are disabled / removed when the iPad Slave is disconnected.
(See screen shot “2024-05-06 214612 – Devices w-o iPad.png”.)
It seems SpaceDesk loads these devices regardless of the “Input Devices” settings configured on the iPad slave. I’ve tried various settings on the iPad slave, including “Touchscreen” and “Keyboard” being enabled & disabled.
(The iPad slave was configured with “Keyboard” disabled while capturing the screenshots provide – yet the HID Keyboard Device is still being loaded. This is not a concern to me for the moment as the Notebook PC’s keyboard operates correctly – but I do worry if loading this device could cause future problems.)
The currently temporary work-around to this problem is to the enable “Touchscreen” on the iPad slave, and disable “Keyboard” and “Pen”. Then after the iPad slave connects, use the iPad touchscreen mouse control to open the Windows 11 control panel, and remove the DATRONICSOFT_SPACEDESK_MOUSE device via the hamburger menu to it’s right.
(See screen shot “2024-05-06 215501 – Devices after Datronicsoft_Spacedesk_Mouse Deleted.png”.)
Deleting this mouse device restores normal operation of the Notebook PC’s touchpad mouse straight away, and consistantly. It’s a “painful” operation because using the iPad touchscreen to control the Windows 11 notebook is clumsy – but at least it means SpaceDesk can be used.
Overall I like using SpaceDesk to extend my Windows desktop to the iPad as a second screen – and can also see other use benefits for SpaceDesk. I’m an IT Consultant focused on large corporate solutions and would like to recommend SpaceDesk to several organisations which could result in 1,000’s of license sales – but I can’t make such a recommendation until this problem is fixed.
Please advise how to permanently resolve this problem?
Regards, OzeCam.
iPad mini 6, ios 17.4.1 (as well as privious ios 16) usb tipe C connection with original and custom cables.
WIFI Display works fine and neve crash, but it uses to much of network channel, so I can’t stream to twitch in high quality with WIFI display conection.
USB conection fails in a couple of minutes after I start playing game(Helldivers2), without the game it also works fine.
I checked all incompatible software, reinstalled apps on windows and iPad, tried different windows and game window settings. nothing helps to stop crashing. Even if the game works in background the iOS app gets closed in a few minutes.
pc specs
-Windows: -11pro 23H2
-Graphics: -RTX4080s
-CPU: -Ryzen 7800X3D
-MB: -MSI MAG B650M MORTAR WIFIHi @jon,
For the client settings of your phone device, can you please try something like this:
Size (Width:Height) = 1080 : 800
Position (X;Y) = 2700, 0
Rotation Angle = 270If it shows a reasonable screen image, then you can adjust from there..
Getting the display off message again. See incompatible CH driver. Uninstalled from w11.
Incompatible still there.
Turned off spacedesk. Restart w11. Same.
Reinstall vid driver.
Same.
Where to go from here please?Hi
I could in the past perfectly use my iPad Pro as 2nd screen with my Win 11 Laptop but since my company nailed down the firewall on all company Laptops my iPad can´t connect anymore. Tried with USB cable but external USB devices are banned from access. So, I´m wondering if I could initiate the connection from Laptop-to-iPad (Spacedesk Driver Console offers the possibility to enter the IP address of my iPad) to my iPad (not the normal way from iPad-to-Laptop).
This would require a new feature in the Spacedesk Driver Console.thank you for considering, Albert
When I minimize Spacedesk, after 1-2 minutes the connection is lost. The same thing happens when I lock the second device.
I use Samsung Galaxy Tab S 9 Fe Plus as a secondary device. I turned off battery optimization for the applicationMaybe I missed something in the setup?
The use-case is as follows.
1. I have my main PC1 computer with 3 monitors (3 x 27′)
2. I have my second PC2 computer with 2 monitors (2 x 15,6′ touchscreens)On PC1 I have installed Spacedesk server.
On PC2 I have installed Spacedesk client.I want to connect both PC2\s monitors to my main PC1 machinne in such a way that on PC1 I would be able to see 5 monitors.
Right now I don’t see such a possibility as it seems that only one monitor from secondary PC (PC2) can be attached through Spacedesk.
Maybe I am missing something ?
So is my use-case possible with Spacedesk?
If my laptop goes to sleep while a Spacedesk screen is active, upon resuming, a loop of “Connection lost” / re-established notifications are fired constantly, grinding the entire system to a crawl. The only way to stop the notifications is to use Task Manager to kill spacedeskServiceTray.exe.
The actual display itself seems to be fine; the client screen works normally and it doesn’t seem like it’s disconnecting.
Occurs on version 2.1.13. I just noticed there’s an update available; I’ll install and see if that helps.
I have a wired connection with 40gbps usbc chords, going to 3 tablets and the lag time is 4 seconds long……the WIFI connection is faster but still laggy, and nobody like lag, so I used wired for the reliability. The PC has 8g 128 g interface and is made for muiti monitor setups. Could it be the tablets not being powerful enough to produce the desktop PC????? The wireless connection is way faster but I dont want any LAG…my other setup works perfectly.
PLEASE HELP
THANKS
-JamesHi @dougw03,
Thank you very much. It appears that the problem is not related to spacedesk, but is instead a known scaling issue with Windows. We have also experienced this issue once even without spacedesk connected.
We found some links that contain very similar issues which might help.
1. https://answers.microsoft.com/en-us/windows/forum/all/windows-11-snipping-tool-issue-with-multiple/890cff5c-5973-4830-b45b-1055c36cb12e
2. https://answers.microsoft.com/en-us/windows/forum/all/windows-11-snip-and-sketch-tool-doesnt-cover-the/5fbe8d8f-f12c-4384-9f8d-bfe7da4fefcb?page=2note: there is a potential solution posted as a comment in link #2 page 2. could you please try it?
