Search Results for '1'

[Witolo]

Hello.
I have a slight problem using spacedesk. I wanted to use it to display discord on my tablet to see my gf who I am often talking to. I often play games that need a use of my 4060rtx that is inside my laptop, but spacedesk disable/unallow the usage of it. I cannot change to it manually, and it only uses integrated graphics card, which in games like tarkov is insufficient. I turned off Nvidia display, but it still didn’t change anything.
I connect to my tablet via USB. My tablet is Huawei Media Pad 8 and Laptop is Dell G16
I would be glad if there is someone who can help me with that.

[djkimki]

I can’t send the log because I gave the tablet to my friend to check the issue (which i doubt he will solve), and i also re-installed spacedesk because i thought maybe the it would solve the issue, so need to wait until i get the tablet back.

If you give me email, i’ll send you the video showing the situation.

In text, here is how it is

1. Used different cables, that worked fine with other tablet i used to use spacedesk (Legion Y700 2023)

2. Tried in two different desktops, Legion Y700 worked perfect in both desktops. Levono Pad 2024 rebooted in both desktop

3. Wifi version works fine with Levono Pad 2024 (but i want to use the cable connection badly.

Please let me know what you can find from this information.

I haven’t seen anything like this before also.. and i can’t figure out what to do.

[spacedesk Nicole]

Hi @djkimki,

there were no other reports like this before.
Have you tried using a different USB cable?

For further analysis, please send us the diagnostics of this USB cable connection issue.
Open spacedesk Driver Console and go to Diagnostics.
Follow the steps to get the diagnostics logs and attach the compressed folder into your next reply.
In case the folder exceeds the 512KB file size limit, please upload it and send us the download link.

• This reply was modified 4 days, 8 hours ago by spacedesk Nicole.

[spacedesk Nicole]

Hi @buddman014,

thank you for the feedback. We will check this.
Is this iTunes from the Apple website or Microsoft Store?
Have you tried to download and install the alternative software app “Apple Devices” from Microsoft Store?

• This reply was modified 4 days, 8 hours ago by spacedesk Nicole.

[djkimki]

So I have two Lenovo Tablets
Legion Y700 2023
and
Lenovo Pad 2024 11-inch

I’ve been using the Legion Y700 with USB connection to my PC with no Problem,

I recently bought Lenovo Pad 2024, and since it has a bigger screen, i decided to change to Lenovo Pad

for something weird reason, whenever i connect the USB cable, my tablet will non-stop reboot..
it is 100% due to spacedesk, because the moment i turn off the spacedesk driver, it will stop rebooting, and when i turn the driver back on, it will reboot again immediate (continue to reboot like every 5 seconds)

I’ve been using the spacedesk with Y700, so obvious none of the setting are wrong…

I have been around the internet to check if anyone is facing similar issue, but I cannot find any..

Please help me

[buddman014]

I have an iPad Air 5th Gen and tried to connect with a Windows 10 Host using a USB-C cable. The iPad app would never connect.

All prerequisites were met. The spacedesk driver version is the latest 2.1.20. iTunes was downloaded so that the “Apple Mobile Device Support” Dependency was installed. The “USB Cable iOS” setting is checked. I confirmed the application works using a wireless connection.

I ended up figuring out how to make it work when I installed a competing product called EasyCanvas. The EasyCanvas installer packages older versions of “Apple Mobile Device Support” as well as the 64 bit version and 32 bit version of “Apple Application Support”. With these installed, the USB connection succeeds and the spacedesk application works as intended.

In my testing, only the older version of “Apple Mobile Device Support” was necessary to have installed to have the USB connection work successfully. I ended up leaving the two “Apple Application Support” versions installed because I figured it could not hurt.

The version of “Apple Mobile Device Support” that worked is 13.0.0.38. The version that came packaged with the iTunes installer was 17.5.0.12.

[Warrret]

Hi, thanks for your answer

My graphics driver is up to date, but I cant seem to find the setting to enable native USB connection.

I have tried attaching the zip file, but it is too big, so instead I have uploaded it to mediafire. Here is the link https://www.mediafire.com/file/wkkc6on3rxqa35e/2024-06-11-122304-spacedeskRuntimeDiagnostics.zip/file

• This reply was modified 6 days, 6 hours ago by Warrret.

[p424top]

Hi, I am a media artist working in Korea.

Currently, I am using 5 iPhones connected to my PC with USB 3.2 cable. And I want to output sound from each iPhone separately. But I can only see the video on the screen and no sound is output.

Is it because the Spacesk feature does not support sound output from iPhones? Or am I not using the feature correctly?

Any answers would be appreciated.

Related Information
spacedesk 2.1.19
PC: lenovo M70q Gen4 Tiny
Device(Monitor): iphone SE2

[spacedesk Lea]

Hi @warrret,

Please check these possible known reasons for BSOD with spacedesk:

1. If you have an old Nvidia graphics driver version (specifically v461.09 – release date: 2021.1.7), please make sure to update it to a more recent version which is available on their official website or via Nvidia GeForce Experience.

2. If you are using USB tethering connection, the USB driver used by USB tethering network causes a BSOD crash in some cases.
Please use native USB cable connection instead, you can enable it via spacedesk Driver Console.

For more info check the chapter Windows 10 crash with BSOD chapter in the spacedesk documentation – https://manual.spacedesk.net/Windows10CrashwithBSODBlueScreen.html.

If the suggestions above did not help, please send us the diagnostic files for further analysis.
Just run the spacedesk Driver Console -> Diagnostics -> Save All Information button (in the prompt please click Yes to restart the console app as administrator to collect any possible dump file for the BSOD).
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

• This reply was modified 1 week ago by spacedesk Lea.

[amiga]

for clarification of the spacedesk viewer app settings:
if only “Use native android device resolution” option is checked
and
“Use custom resolution” option is unchecked,
then the resolution is only 1920×1080?
Yes. the resolution is only 1920×1080.

What is the model and Android version of the smart TV?
The model is SUPER3-X50 of LeTV. The model is made in China.
The Android version is 5.0.1.
[ro.build.characteristics]: [tv]
[ro.build.date.utc]: [1534908690]
[ro.build.date]: [Wed Aug 22 11:31:30 CST 2018]
[ro.build.description]: [aosp_guava-user 5.0.1 V2301RCN02C060072B08221N 180822.113025 release-keys]
[ro.build.display.id]: [V2301RCN02C060072B08221N release-keys]
[ro.build.fingerprint]: [Letv/X3-50/X3_50:5.0.1/V2301RCN02C060072B08221N/180822.113025:user/release-keys]
[ro.build.host]: [tv-k8s-11c2adc2c1c868]
[ro.build.id]: [V2301RCN02C060072B08221N]
[ro.build.product]: [guava]
[ro.build.tag]: [5.0.1/V2301RCN02C060072B08221N/180822.113025:user/release-keys]
[ro.build.tags]: [release-keys]
[ro.build.type]: [user]
[ro.build.user]: [letv]
[ro.build.version.all_codenames]: [REL]
[ro.build.version.base_os]: []
[ro.build.version.codename]: [REL]
[ro.build.version.incremental]: [180822.113025]
[ro.build.version.release]: [5.0.1]
[ro.build.version.sdk]: [21]
[ro.build.version.security_patch]: [2016-03-01]

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[spacedesk Nicole]

Hi @jsmasterson,

I assume that you’ve already checked that the USB cables are good, but I still want to ask,
are the cables not broken? Does the usual functionalities e.g. file transfer work properly?

Is USB Debugging disabled in Developer Options of the L7 Pritom tablets?

Could you please check if the lag already happens with ONE USB cable connection of L7 Pritom tablet?
If it does NOT happen, connect the second L7 Pritom tablet by USB cable.
If it does happen,
– open Task Manager. Are the CPU, GPU, and Memory usages too high?
– please send us again the diagnostics. The previous diagnostics did not contain the spacedesk driver logs. If the folder exceeds 512KB, please upload it in Google Drive/One Drive/Dropbox/or any similar app and send us the download link.

Looking forward to your feedback.

[jsmasterson]

Hi Nicole, sorry If I sounded like an asshole.
it is with both L7 Pritoms, Its seriously is the weirdest thing,
I have one 8 inch Tablet in the middle (L8) and 2 peripheral 7 inchers (L7’s)

________________________
__________________| |_____________________
| | | |
| (L7) | (L8) | (L7) |
| | | |
|_________________| |____________________|
|________________________|

With a 16g Ram Mini PC with x4 3.2 USB posts on the back

Micro portable desktop so to speak.

Middle screen works fabulously
the 2 smaller ones…. 5 second lag time.
SO frustrating…… the L7’s have 2g + 2G RAM expandable, with a high speed USBc interface.
The middle 8 inch is actually less powerful than the outside 2.

What did the Diog Log say…… whats the transpher speed. and where is being choked up???

It works for 10 seconds perfectally then, crashes to a crawl, but doesn’t disconnect

Please help because running the Hotspot on the mini PC kills the battery like in an hour.

[Rackneh]

Hey yall!

I’ve been using SpaceDesk for a long time now, I made a lego slide-on for my TV that blocks the flickering X symbol BUT I recently found out how I can get rid of it but it’s pretty weird.

Quick why it works: The X to close button on the top right only shows on the display that the screenshare was started on.

How to fix it:

1: Start the Spacedesk Viewer application on a different monitor than the one you want the screen to be on. (1)
2: Drag the connected SpaceDesk viewer to the monitor you actually wanna have it on.
3: fullscreen the app there.

(*1): If you have a resolution within the “Other screen resolutions” for a weird aspect ratio screen like your phone, make sure the screen you start the spacedesk viewer app on has the same resolution as the screen you want the second monitor to be.

If you have questions ask them below or add me on Discord by the same username.

I personally use Spacedesk atm to both connect to my Steamdeck while it’s docked, but I also now just have my TV connected to my Steamdeck dock by default and stream a second screen for my main rig on my Steamdeck.
It took a few times for me getting annoyed by the flickering X button and having made a slideon for the TV that I found out how it actually dissapeared

• This topic was modified 1 week, 5 days ago by Rackneh.

[AverageUser]

@spcdsk_nicole
1) Windows 11
2) Iperf. Android server without parameters, Windows client with parameter to push the limits of my connection (I’m not sure this is necessary, but: –bandwidth 1000M)
3) When on wireless, I am using Router, it can limit my connection. So… After iperf I haven’t seen any noticeable performance gain. Probably should try with Direct wireless connection.

[spacedesk Nicole]

Hi @averageuser,

thank you for the feedback. Follow-up questions:
1. What is the Windows OS version?
2. Did you set other iperf parameters on Windows or Android?
3. Did you also try this trick with the wireless connection? Did it gain performance?

[spacedesk Nicole]

Hi @averageuser,

thank you for reporting this issue.
spacedesk has not been tested on USB 4.
Could you please update to spacedesk Driver v2.1.20 and send us the diagnostics?
Just open the spacedesk Driver Console -> Diagnostics and follow the Diagnostics Collection steps.
Please send us the compressed folder on your next reply.
In case the file exceeds 512KB, please upload to Google Drive/One Drive/Dropbox/any similar app and send us the download link.
Looking forward to your feedback.

[spacedesk Lea]

Hi @jsmasterson,

Multiple connection issue can be caused by any of the following:
1. In case you are connecting via spacedesk HTML5 Viewer, then only one spacedesk connection is allowed.

2. If you are using 2 or more identical Android or iOS device, it’s possible that all devices have the same device identification.
On your Android or iOS device, go to spacedesk viewer app settings (of each device) and clear the app data before connecting to spacedesk server.

If it’s not any of the reasons above, could you please send us the diagnostic info on your primary machine.
Just open the spacedesk Driver Console -> Diagnostics.
– switch Diagnostic Collection ON (check)
– try to connect all the spacedesk Viewer apps and reproduce the multiple connection problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information” (if dialog box appears, just click NO)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[jsmasterson]

HEY…..Iv tried everything literally everything…
an Im over my head in graphics settings

Can I give yall remote access to see what the deal is with my Tri-display?

I’ve been in BIOS and have tried allocating more DVM, optimizations, application priority, new 3.1 cables… Im stumped why 1 would work flawlessly….and not the other 2

Id love for this to work.

Thanks for your help

-James

[gdspwilson]

Hi Everyone,
I’ve been using Spacedesk successfully for the last 6 months or so . . . and then suddenly it just stopped working entirely. I have:
– uninstalled and reinstalled spacedesk from min Win 10 PC.
– Cleared cache and data from my android tablets
– tried to connect via hostname (unsuccessfully)
– tried to connect via IP address (unsuccessfully)
– removed permissions on Windows Defender (firewall)
– re-added firewall permissions
– verified static IP addresses for my PC and android devices

Nothing seems to work. I’m wondering if there was a Windows Update or something that might be causing this conflict because, prior to 2 days ago, the solution has been working nicely for me. I can’t seem to figure this out.

Any ideas?

[AverageUser]

Tried to connect Android Tablet with OTG Ethernet adapter to my Windows PC directly.

Input:
Gigabit Ethernet to USB Adapter is working correctly (tested)
Ethernet Cable is working correctly (tested)
PC Ethernet port is working correctly (tested)

Additional:
Tablet to Router to PC is working great, but limited by Router.

Issue:
SLOWEST Speed after connection! 16 Mbit is MAX what I have ever seen.

But! I have a strange semi SOLUTION:
If I start iperf server on Tablet, then launch iperf client from Windows (just to push limits of connection) this iperf session goes very well! Speed is over 300 Mbit (x20 increase).
After this “warming up” iperf transmission Spacedesk starts to work like a charm! Connection is fast as when iperf was doing benchmark.
So, every time after I unplug network adapter and want to make Spacedesk session by Android – Windows over Ethernet, I must launch a single iperf benchmark.

Question:
Do I need special Ethernet configuration to overcome this problem?
Can Spacedesk team somehow solve this? // Temporarily, I think about: Spacedesk connects and doing fast benchmark of the MAX speed of connection to “warm it up”.

[breno]

IS THAT POSSIBLE USE A USB LINK CABLE TO CONECT A SERVER TO A CLIENT ?

both machines are using the windows 11, I have a problema to connect via wi-fi or network.

If somebody has any ideas, I would apreciate.

Thanks in advance.

[isjami]

I’m also looking forward to this feature. Here’s my current setup:
– 13″ iPad Pro M4 (2024)
– USB connection
– 1280×960 resolution @ 60Hz

It’s running perfectly smooth; love it! I have tried Duet, Luna Display, Chrome Remote Desktop… this one is by far the best.

But, I use Universal Control to let my MacBook Pro’s mouse and keyboard move over to control the iPad. I can control SpaceDesk app that way, but cannot interact with the Windows host at all… I have to use a separate mouse and keyboard currently.

That feature addition would be incredible; if spacedesk charged for it, I would pay.

[vincnet]

And i have a question ,expiry of Dec 31 /2024. is this mean after one year ,this software isn’t free to use ?

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[vincnet]

i already turn on local network
my ios version is ios 17.5.1 iphone13

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[kuschanow]

I use android emulator to make third monitor on my PC. Now I get to know about windows viewer, but I can’t connect to localhost (127.0.0.1, 192.168.1.2, 0.0.0.0, I tried all this IP).

[spacedesk Lea]

Hi @blaastg,

For a 2×2 Videowall setup, you have to set the correct Position(X;Y) of each viewer/client on the Videowall Client Settings page e.g.
Viewer #1: X = 0, Y = 0
Viewer #2: X = 1921, Y = 0
Viewer #3: X = 0, Y = 1081
Viewer #4: X = 1921, Y = 1081

• This reply was modified 3 weeks, 3 days ago by spacedesk Lea.

[spacedesk Lea]

Hi @sergiocalmon,
Please try uninstalling the spacedesk v1057 thru Windows Control Panel?
Please check the chapter “UNINSTALL ON WINDOWS PRIMARY MACHINE -> Uninstall Using Windows Control Panel”
in the spacedesk documentation https://manual.spacedesk.net/UninstallUsingWindowsControlPane.html

• This reply was modified 3 weeks, 3 days ago by spacedesk Lea.

[blaastg]

There are 4 identical Android TVs. The SpaceDesk server sees them, but does not collect them into one video wall. TV resolution 1920×1080, video wall 2×2, video wall resolution 3840×2160. I don’t understand what the problem could be. USB didn’t work at all, not 2.0 not 3.0. Windows sees a 3840×1920 screen, but the TV only displays the desktop, each TV gives the same picture.

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[sergiocalmon]

keeps asking for version 1057.msi when updating the application

• This topic was modified 3 weeks, 4 days ago by sergiocalmon.
• This topic was modified 3 weeks, 4 days ago by sergiocalmon.

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[Marco]

I use my iPad 10th as second monitor but it is only black and white. Why, how can i fix it

[Soapp]

I use Flight Simulator 2020 with 2 Lenovo tablets connected via USB. On the tablets I use the Garmin G1000 Cessna Pfd and Mfd.
Everytime I click a button on the tablet, the mouse pointer also moves there. So if I want to click something in the sim I need to drag the mouse pointer through 2 tablets and one monitor back to my main window where my sim is running. Kind of annoying. Any help/hints are highly appreciated 👍
I need only touch functionality on the tablets and the mouse pointer should stay in my main window!
Thanks!

[spacedesk Lea]

Hi @jamesson,
Thanks for showing us the video.
Can you please quickly try to toggle the Audio icon (disable-enable) and see if it will make any difference.
If it did not help, please send us the debugview log of the spacedesk Viewer app, just follow the steps below:

1. On your secondary machine where you run the spacedesk Viewer app, please download the DebugView app thru this link: https://download.sysinternals.com/files/DebugView.zip
2. Right-click -> Extract the contents of the DebugView.zip, and run the Dbgview.exe as administrator.
3. In the Capture tab, make sure to check the “Capture Win32”
4. Run the spacedesk Viewer app and connect to your primary machine and try to toggle(disable-enable) the Audio icon in the settings menu bar.
5. In the DebugView window, there should be spacedesk viewer traces starting with “SA [xxxx:xxxx]:SAxxxxx…..”
Please save the DebugView traces into a log file, and make sure to change the format to .txt file before attaching it to your reply.

[jamesson]

Yes, I did.
I made a video to show. I uploaded it to OneDrive:
https://1drv.ms/v/s!AruLFvCmrEOusag5PeGbA0icYeHxHw?e=ZQaiQx

[spacedesk Nicole]

Hi @dougw03,

is this happening on latest spacedesk Driver v2.1.19 and latest spacedesk iOS viewer?
Have you tried to toggle (uncheck->check) the Communication Interface “USB Cable iOS” check box in the spacedesk Driver Console?

[dougw03]

I am using a 2018 iPad Pro with a Windows 11 Machine connected via USB. Every now and then SpaceDesk cannot detect my Windows machine. IpadOS detects the machine because I get the prompt to enter my passcode. However SpaceDesk hangs on the connection page. I’ve tried force closing the app and unplug/replug USB but no luck. The only way to get SpaceDesk to detect the iPad is to power cycle my iPad. Any ideas?

[spacedesk Lea]

Hi @amirmordadi,
Unfortunately, it’s not possible.
spacedesk Server/Driver is not available for Android devices, it only supports Windows 8.1/10/11 operating system.
You can only use your Android phone as second screen of your Windows PC with spacedesk Viewer app.

For details, please refer to the system requirements chapter in the spacedesk documentation
https://manual.spacedesk.net/SystemRequirements.html

[jamesson]

the attachment was larger than the allowed limit.
I made a download link on OneDrive

https://1drv.ms/u/s!AruLFvCmrEOusagFkn9_OK_1-xexZQ?e=RNjwG9

[coladelicious]

windows 11 pro 64bit
23H2
2024-03-31
22.631.3593
————————————————————————————————————

When using a dark theme, using spacesesk causes pages that change themes, such as Task Manager, to fail to change to a dark theme, and to create a problem that appears to be a white theme.
This problem will only return to its original state once the window has been turned off and on.

[christmas]

I can’t find anything like that
https://prnt.sc/8AbKTxI1v_Fj

[spacedesk Nicole]

Hi @christmas,

based on the diagnostics info you previously sent, this USB Mobile Monitor Virtual Display is installed via LetsView.
It doesn’t seem to conflict with our spacedesk USB feature.

BUT, it could conflict if:
1. LetsView’s ‘Control Android’ feature is being used as this requires USB Debugging enabled on your phone. If it is enabled, please turn it OFF in the Developer Options settings of your phone.

2. There might be an old driver version of USB Mobile Monitor installed.
Please check in Device Manager, View -> Devices by driver, if there is a usbmmu.inf listed (please see attached screenshot, DeviceManager_usbmmu.png, as an example).
If it’s present, right click on it and select ‘Remove driver’.
Check both ‘Uninstall this driver from any devices that currently use it.’ and ‘Attempt to force removal of this driver while it is still in use by devices.’ (please see attached screenshot DeviceManager_usbmmu_removal.png).

Looking forward to your feedback.

• This reply was modified 1 month ago by spacedesk Nicole.

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[srirams05]

I am using the latest server software and the latest ipad app
Ipad is 4th gen Air with the latest OS
Windows 10 64 bit.

Everything works well. The touch pad works. The connection is working.
The only thing does not work is the Ipad Apple Keyboard trackpad does not control the mouse on the PC. I have enabled keyboard control in the client app settings.

Please advise.

Thanks

[spacedesk Nicole]

Hi @juandavid182,

do you have splashtop installed on your machine and Android device?
Please try to disable USB debugging on your Android device.

[christmas]

I made the diagnostic again
https://drive.google.com/file/d/1xTzfRSZpcvxifujDDGhC3GSoVoWZgUU3/view?usp=sharing

[christmas]

I updated the app, but still doesn’t work.https://drive.google.com/file/d/1dPMEUZ3lZl18e3dZ07Y7eUG_wcii_aS8/view?usp=sharing

[spacedesk Nicole]

Hi @christmas,

Please update to spacedesk Driver v2.1.19.
If the problem still persists, please send us again the diagnostic info (same steps mentioned above).

[spacedesk Nicole]

Hi @jstrong20,

Please update to spacedesk Driver v2.1.19.

If the problem still persists, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
– switch Diagnostic Collection ON (check)
– reproduce the issue by connecting the Android device
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information”
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply
OR upload to Dropbox/Google Drive/etc. and send us the link.

• This reply was modified 1 month ago by spacedesk Nicole.
• This reply was modified 1 month ago by spacedesk Nicole.

[spacedesk Nicole]

Hi @hgknn, @kk_lag,

potential fix for this issue has been released.
Please update to spacedesk Driver v2.1.19.

@hgknn
thank you very much for testing.
We reverted v2.1.18 yesterday.
Please try again with v2.1.19.

Looking forward to your feedback.

• This reply was modified 1 month ago by spacedesk Nicole.

[HGKnn]

Thank you very much, this issue was solved in v2.1.18, my G304 and GPW 2 did not have the previous failure, by the way, in the previous version, when connecting my Logitech mouse and then plugging in the USB cable to the Android device, the Android device would not automatically jump to spacedesk, and now this issue has also been solved, thank you very much.

[jstrong20]

Hello,
Like many others in this forum I am unable to get my Win 11 laptop to recognize a spacedesk display screen when using USB. I’ve tried everything that has been suggested in this forum with no success. The only other symptom I can identify is when the tablet is connected and USB cable selected and server is ON, the Android Accessory Interface listed under Other Devices in the Device Manager is showing an error and says there’s no driver. I’ve attempted to update this driver but it hasn’t worked.
Any help would be greatly appreciated.
I’ve attached debug logs recorded while testing the connection.

[spacedesk Nicole]

Hi @amiga,

for clarification of the spacedesk viewer app settings:
if only “Use native android device resolution” option is checked
and
“Use custom resolution” option is unchecked,
then the resolution is only 1920×1080?

What is the model and Android version of the smart TV?