Forum Forums spacedesk Discussions Problem with new laptop

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    I been using this perfectly between my laptop and a media centre pc, I got my new laptop today and I am having problems using the new laptop to connect to my media centre pc, when cpnnectiong it shows the desktop but doesnt show the mouse pointer, I can not right click, the keyboards short cuts doesnt work either or the windows key!…

    Any idea how to fix these?, I try it with the old laptop and works fine and all the setting in the viewer are exactly as in the old laptop.


    Hi @ricardo,
    Could you please answer the following quetions:
    -What viewer are you using? (Windows 10 viewer/windows 7 viewer)?
    -What is the secondary and primary machine in your set up? (e.g the new laptop is used as secondary/client)
    -Could you please try dragging a window (e.g chrome or file explorer) from the primary to secondary machine?

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