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  • #27110

    In reply to: USB CONNECTION LAG

    jsmasterson
    Participant

    Hi Nicole, sorry If I sounded like an asshole.
    it is with both L7 Pritoms, Its seriously is the weirdest thing,
    I have one 8 inch Tablet in the middle (L8) and 2 peripheral 7 inchers (L7’s)

    ________________________
    __________________| |_____________________
    | | | |
    | (L7) | (L8) | (L7) |
    | | | |
    |_________________| |____________________|
    |________________________|

    With a 16g Ram Mini PC with x4 3.2 USB posts on the back

    Micro portable desktop so to speak.

    Middle screen works fabulously
    the 2 smaller ones…. 5 second lag time.
    SO frustrating…… the L7’s have 2g + 2G RAM expandable, with a high speed USBc interface.
    The middle 8 inch is actually less powerful than the outside 2.

    What did the Diog Log say…… whats the transpher speed. and where is being choked up???

    It works for 10 seconds perfectally then, crashes to a crawl, but doesn’t disconnect

    Please help because running the Hotspot on the mini PC kills the battery like in an hour.

    #27097
    Rackneh
    Participant

    Hey yall!

    I’ve been using SpaceDesk for a long time now, I made a lego slide-on for my TV that blocks the flickering X symbol BUT I recently found out how I can get rid of it but it’s pretty weird.

    Quick why it works: The X to close button on the top right only shows on the display that the screenshare was started on.

    How to fix it:

    1: Start the Spacedesk Viewer application on a different monitor than the one you want the screen to be on. (1)
    2: Drag the connected SpaceDesk viewer to the monitor you actually wanna have it on.
    3: fullscreen the app there.

    (*1): If you have a resolution within the “Other screen resolutions” for a weird aspect ratio screen like your phone, make sure the screen you start the spacedesk viewer app on has the same resolution as the screen you want the second monitor to be.

    If you have questions ask them below or add me on Discord by the same username.

    I personally use Spacedesk atm to both connect to my Steamdeck while it’s docked, but I also now just have my TV connected to my Steamdeck dock by default and stream a second screen for my main rig on my Steamdeck.
    It took a few times for me getting annoyed by the flickering X button and having made a slideon for the TV that I found out how it actually dissapeared

    • This topic was modified 3 months, 3 weeks ago by Rackneh.
    #27074
    AverageUser
    Participant

    @spcdsk_nicole
    1) Windows 11
    2) Iperf. Android server without parameters, Windows client with parameter to push the limits of my connection (I’m not sure this is necessary, but: –bandwidth 1000M)
    3) When on wireless, I am using Router, it can limit my connection. So… After iperf I haven’t seen any noticeable performance gain. Probably should try with Direct wireless connection.

    #27067
    spacedesk Nicole
    Keymaster

    Hi @averageuser,

    thank you for the feedback. Follow-up questions:
    1. What is the Windows OS version?
    2. Did you set other iperf parameters on Windows or Android?
    3. Did you also try this trick with the wireless connection? Did it gain performance?

    #27062
    spacedesk Nicole
    Keymaster

    Hi @averageuser,

    thank you for reporting this issue.
    spacedesk has not been tested on USB 4.
    Could you please update to spacedesk Driver v2.1.20 and send us the diagnostics?
    Just open the spacedesk Driver Console -> Diagnostics and follow the Diagnostics Collection steps.
    Please send us the compressed folder on your next reply.
    In case the file exceeds 512KB, please upload to Google Drive/One Drive/Dropbox/any similar app and send us the download link.
    Looking forward to your feedback.

    #27061

    In reply to: REMOTE ACCESS HELP???

    spacedesk Lea
    Keymaster

    Hi @jsmasterson,

    Multiple connection issue can be caused by any of the following:
    1. In case you are connecting via spacedesk HTML5 Viewer, then only one spacedesk connection is allowed.

    2. If you are using 2 or more identical Android or iOS device, it’s possible that all devices have the same device identification.
    On your Android or iOS device, go to spacedesk viewer app settings (of each device) and clear the app data before connecting to spacedesk server.

    If it’s not any of the reasons above, could you please send us the diagnostic info on your primary machine.
    Just open the spacedesk Driver Console -> Diagnostics.
    – switch Diagnostic Collection ON (check)
    – try to connect all the spacedesk Viewer apps and reproduce the multiple connection problem
    – switch Diagnostic Collection OFF (uncheck)
    – click “Save All Information” (if dialog box appears, just click NO)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #27057
    jsmasterson
    Participant

    HEY…..Iv tried everything literally everything…
    an Im over my head in graphics settings

    Can I give yall remote access to see what the deal is with my Tri-display?

    I’ve been in BIOS and have tried allocating more DVM, optimizations, application priority, new 3.1 cables… Im stumped why 1 would work flawlessly….and not the other 2

    Id love for this to work.

    Thanks for your help

    -James

    #27053
    gdspwilson
    Participant

    Hi Everyone,
    I’ve been using Spacedesk successfully for the last 6 months or so . . . and then suddenly it just stopped working entirely. I have:
    – uninstalled and reinstalled spacedesk from min Win 10 PC.
    – Cleared cache and data from my android tablets
    – tried to connect via hostname (unsuccessfully)
    – tried to connect via IP address (unsuccessfully)
    – removed permissions on Windows Defender (firewall)
    – re-added firewall permissions
    – verified static IP addresses for my PC and android devices

    Nothing seems to work. I’m wondering if there was a Windows Update or something that might be causing this conflict because, prior to 2 days ago, the solution has been working nicely for me. I can’t seem to figure this out.

    Any ideas?

    #27040
    AverageUser
    Participant

    Tried to connect Android Tablet with OTG Ethernet adapter to my Windows PC directly.

    Input:
    Gigabit Ethernet to USB Adapter is working correctly (tested)
    Ethernet Cable is working correctly (tested)
    PC Ethernet port is working correctly (tested)

    Additional:
    Tablet to Router to PC is working great, but limited by Router.

    Issue:
    SLOWEST Speed after connection! 16 Mbit is MAX what I have ever seen.

    But! I have a strange semi SOLUTION:
    If I start iperf server on Tablet, then launch iperf client from Windows (just to push limits of connection) this iperf session goes very well! Speed is over 300 Mbit (x20 increase).
    After this “warming up” iperf transmission Spacedesk starts to work like a charm! Connection is fast as when iperf was doing benchmark.
    So, every time after I unplug network adapter and want to make Spacedesk session by Android – Windows over Ethernet, I must launch a single iperf benchmark.

    Question:
    Do I need special Ethernet configuration to overcome this problem?
    Can Spacedesk team somehow solve this? // Temporarily, I think about: Spacedesk connects and doing fast benchmark of the MAX speed of connection to “warm it up”.

    #27037
    breno
    Participant

    IS THAT POSSIBLE USE A USB LINK CABLE TO CONECT A SERVER TO A CLIENT ?

    both machines are using the windows 11, I have a problema to connect via wi-fi or network.

    If somebody has any ideas, I would apreciate.

    Thanks in advance.

    #27027
    isjami
    Participant

    I’m also looking forward to this feature. Here’s my current setup:
    – 13″ iPad Pro M4 (2024)
    – USB connection
    – 1280×960 resolution @ 60Hz

    It’s running perfectly smooth; love it! I have tried Duet, Luna Display, Chrome Remote Desktop… this one is by far the best.

    But, I use Universal Control to let my MacBook Pro’s mouse and keyboard move over to control the iPad. I can control SpaceDesk app that way, but cannot interact with the Windows host at all… I have to use a separate mouse and keyboard currently.

    That feature addition would be incredible; if spacedesk charged for it, I would pay.

    vincnet
    Participant

    And i have a question ,expiry of Dec 31 /2024. is this mean after one year ,this software isn’t free to use ?

    Attachments:
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    vincnet
    Participant

    i already turn on local network
    my ios version is ios 17.5.1 iphone13

    Attachments:
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    kuschanow
    Participant

    I use android emulator to make third monitor on my PC. Now I get to know about windows viewer, but I can’t connect to localhost (127.0.0.1, 192.168.1.2, 0.0.0.0, I tried all this IP).

    #26996
    spacedesk Lea
    Keymaster

    Hi @blaastg,

    For a 2×2 Videowall setup, you have to set the correct Position(X;Y) of each viewer/client on the Videowall Client Settings page e.g.
    Viewer #1: X = 0, Y = 0
    Viewer #2: X = 1921, Y = 0
    Viewer #3: X = 0, Y = 1081
    Viewer #4: X = 1921, Y = 1081

    #26992
    spacedesk Lea
    Keymaster

    Hi @sergiocalmon,
    Please try uninstalling the spacedesk v1057 thru Windows Control Panel?
    Please check the chapter “UNINSTALL ON WINDOWS PRIMARY MACHINE -> Uninstall Using Windows Control Panel”
    in the spacedesk documentation https://manual.spacedesk.net/UninstallUsingWindowsControlPane.html

    blaastg
    Participant

    There are 4 identical Android TVs. The SpaceDesk server sees them, but does not collect them into one video wall. TV resolution 1920×1080, video wall 2×2, video wall resolution 3840×2160. I don’t understand what the problem could be. USB didn’t work at all, not 2.0 not 3.0. Windows sees a 3840×1920 screen, but the TV only displays the desktop, each TV gives the same picture.

    Attachments:
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    #26981
    sergiocalmon
    Participant

    keeps asking for version 1057.msi when updating the application

    • This topic was modified 4 months, 1 week ago by sergiocalmon.
    • This topic was modified 4 months, 1 week ago by sergiocalmon.
    Attachments:
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    #26980
    Marco
    Participant

    I use my iPad 10th as second monitor but it is only black and white. Why, how can i fix it

    Soapp
    Participant

    I use Flight Simulator 2020 with 2 Lenovo tablets connected via USB. On the tablets I use the Garmin G1000 Cessna Pfd and Mfd.
    Everytime I click a button on the tablet, the mouse pointer also moves there. So if I want to click something in the sim I need to drag the mouse pointer through 2 tablets and one monitor back to my main window where my sim is running. Kind of annoying. Any help/hints are highly appreciated 👍
    I need only touch functionality on the tablets and the mouse pointer should stay in my main window!
    Thanks!

    #26976
    spacedesk Lea
    Keymaster

    Hi @jamesson,
    Thanks for showing us the video.
    Can you please quickly try to toggle the Audio icon (disable-enable) and see if it will make any difference.
    If it did not help, please send us the debugview log of the spacedesk Viewer app, just follow the steps below:

    1. On your secondary machine where you run the spacedesk Viewer app, please download the DebugView app thru this link: https://download.sysinternals.com/files/DebugView.zip
    2. Right-click -> Extract the contents of the DebugView.zip, and run the Dbgview.exe as administrator.
    3. In the Capture tab, make sure to check the “Capture Win32”
    4. Run the spacedesk Viewer app and connect to your primary machine and try to toggle(disable-enable) the Audio icon in the settings menu bar.
    5. In the DebugView window, there should be spacedesk viewer traces starting with “SA [xxxx:xxxx]:SAxxxxx…..”
    Please save the DebugView traces into a log file, and make sure to change the format to .txt file before attaching it to your reply.

    #26974
    jamesson
    Participant

    Yes, I did.
    I made a video to show. I uploaded it to OneDrive:
    https://1drv.ms/v/s!AruLFvCmrEOusag5PeGbA0icYeHxHw?e=ZQaiQx

    #26970
    spacedesk Nicole
    Keymaster

    Hi @dougw03,

    is this happening on latest spacedesk Driver v2.1.19 and latest spacedesk iOS viewer?
    Have you tried to toggle (uncheck->check) the Communication Interface “USB Cable iOS” check box in the spacedesk Driver Console?

    #26966
    dougw03
    Participant

    I am using a 2018 iPad Pro with a Windows 11 Machine connected via USB. Every now and then SpaceDesk cannot detect my Windows machine. IpadOS detects the machine because I get the prompt to enter my passcode. However SpaceDesk hangs on the connection page. I’ve tried force closing the app and unplug/replug USB but no luck. The only way to get SpaceDesk to detect the iPad is to power cycle my iPad. Any ideas?

    #26962
    spacedesk Lea
    Keymaster

    Hi @amirmordadi,
    Unfortunately, it’s not possible.
    spacedesk Server/Driver is not available for Android devices, it only supports Windows 8.1/10/11 operating system.
    You can only use your Android phone as second screen of your Windows PC with spacedesk Viewer app.

    For details, please refer to the system requirements chapter in the spacedesk documentation
    https://manual.spacedesk.net/SystemRequirements.html

    #26961
    jamesson
    Participant

    the attachment was larger than the allowed limit.
    I made a download link on OneDrive

    https://1drv.ms/u/s!AruLFvCmrEOusagFkn9_OK_1-xexZQ?e=RNjwG9

    #26946
    coladelicious
    Participant

    windows 11 pro 64bit
    23H2
    2024-03-31
    22.631.3593
    ————————————————————————————————————

    When using a dark theme, using spacesesk causes pages that change themes, such as Task Manager, to fail to change to a dark theme, and to create a problem that appears to be a white theme.
    This problem will only return to its original state once the window has been turned off and on.

    #26930
    christmas
    Participant

    I can’t find anything like that
    https://prnt.sc/8AbKTxI1v_Fj

    #26926
    spacedesk Nicole
    Keymaster

    Hi @christmas,

    based on the diagnostics info you previously sent, this USB Mobile Monitor Virtual Display is installed via LetsView.
    It doesn’t seem to conflict with our spacedesk USB feature.

    BUT, it could conflict if:
    1. LetsView’s ‘Control Android’ feature is being used as this requires USB Debugging enabled on your phone. If it is enabled, please turn it OFF in the Developer Options settings of your phone.

    2. There might be an old driver version of USB Mobile Monitor installed.
    Please check in Device Manager, View -> Devices by driver, if there is a usbmmu.inf listed (please see attached screenshot, DeviceManager_usbmmu.png, as an example).
    If it’s present, right click on it and select ‘Remove driver’.
    Check both ‘Uninstall this driver from any devices that currently use it.’ and ‘Attempt to force removal of this driver while it is still in use by devices.’ (please see attached screenshot DeviceManager_usbmmu_removal.png).

    Looking forward to your feedback.

    Attachments:
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    srirams05
    Participant

    I am using the latest server software and the latest ipad app
    Ipad is 4th gen Air with the latest OS
    Windows 10 64 bit.

    Everything works well. The touch pad works. The connection is working.
    The only thing does not work is the Ipad Apple Keyboard trackpad does not control the mouse on the PC. I have enabled keyboard control in the client app settings.

    Please advise.

    Thanks

    #26910
    spacedesk Nicole
    Keymaster

    Hi @juandavid182,

    do you have splashtop installed on your machine and Android device?
    Please try to disable USB debugging on your Android device.

    #26903
    christmas
    Participant
    #26897
    christmas
    Participant
    #26896
    spacedesk Nicole
    Keymaster

    Hi @christmas,

    Please update to spacedesk Driver v2.1.19.
    If the problem still persists, please send us again the diagnostic info (same steps mentioned above).

    #26894
    spacedesk Nicole
    Keymaster

    Hi @jstrong20,

    Please update to spacedesk Driver v2.1.19.

    If the problem still persists, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
    – switch Diagnostic Collection ON (check)
    – reproduce the issue by connecting the Android device
    – switch Diagnostic Collection OFF (uncheck)
    – click “Save All Information”
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply
    OR upload to Dropbox/Google Drive/etc. and send us the link.

    spacedesk Nicole
    Keymaster

    Hi @hgknn, @kk_lag,

    potential fix for this issue has been released.
    Please update to spacedesk Driver v2.1.19.


    @hgknn

    thank you very much for testing.
    We reverted v2.1.18 yesterday.
    Please try again with v2.1.19.

    Looking forward to your feedback.

    HGKnn
    Participant

    Thank you very much, this issue was solved in v2.1.18, my G304 and GPW 2 did not have the previous failure, by the way, in the previous version, when connecting my Logitech mouse and then plugging in the USB cable to the Android device, the Android device would not automatically jump to spacedesk, and now this issue has also been solved, thank you very much.

    jstrong20
    Participant

    Hello,
    Like many others in this forum I am unable to get my Win 11 laptop to recognize a spacedesk display screen when using USB. I’ve tried everything that has been suggested in this forum with no success. The only other symptom I can identify is when the tablet is connected and USB cable selected and server is ON, the Android Accessory Interface listed under Other Devices in the Device Manager is showing an error and says there’s no driver. I’ve attempted to update this driver but it hasn’t worked.
    Any help would be greatly appreciated.
    I’ve attached debug logs recorded while testing the connection.

    spacedesk Nicole
    Keymaster

    Hi @amiga,

    for clarification of the spacedesk viewer app settings:
    if only “Use native android device resolution” option is checked
    and
    “Use custom resolution” option is unchecked,
    then the resolution is only 1920×1080?

    What is the model and Android version of the smart TV?

    #26867
    spacedesk Lea
    Keymaster

    Hi @syer10,
    For further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
    – switch Diagnostic Collection ON (check)
    – Connect your spacedesk Viewer app and reproduce the update problem (with mouse artifacts)
    – switch Diagnostic Collection OFF (uncheck)
    – click “Save All Information” (if dialog box appears, just click NO)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #26860
    christmas
    Participant

    I tried to reinstall the application (on OC and Android Phone) with no result, I tried with different cables, also doesn’t work. I put a link to Google Drive with a diagnostic zip https://drive.google.com/file/d/1QBZk3Q7pqiWeVaA73CCqJlN9sij1NIVa/view?usp=sharing

    • This reply was modified 4 months, 2 weeks ago by christmas.
    • This reply was modified 4 months, 2 weeks ago by christmas.
    • This reply was modified 4 months, 2 weeks ago by christmas.
    #26858
    KFbtw
    Participant

    Hi,
    i’ve already disable the “10-bit Pixel Format” and it still doesn’t work.

    amiga
    Participant

    I have a smart TV, and the resolution of the screen is 3840×2160. The spacedesk viewer recognized its native resolution as 1920×1080. When I configure setting->resolution->choose custom resolution and modify it to 3840×2160, it prompts it can’t be bigger than the native resolution.
    I think that spacedesk viewer on TV can’t get the right resolution.
    What should I do now?

    #26846
    spacedesk Lea
    Keymaster

    Hi @syer10,

    Maybe it’s just a delayed update since you are using a high quality setting?
    Have you already tried to wait for a while and check if the text will eventually update?

    If your tablet is Android or iOS, you might want to try connecting over native USB cable.
    You can enable it via spacedesk Driver Console -> Communication Interfaces.

    • This reply was modified 4 months, 2 weeks ago by spacedesk Lea.
    #26843
    spacedesk Nicole
    Keymaster

    Hi @kfbtw,

    it seems that you have an AMD Radeon graphics adapter.
    Please try to disable the 10-bit Pixel Format in the AMD Radeon Software settings.
    Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.
    After that, please try again with spacedesk.

    #26837
    Syer10
    Participant

    I use Spacedesk to play text-based games on my tablet over my network. I have my second screen mirroring to my tablet using Spacedesk.

    I am having a issue with Spacedesk where the text doesn’t change to the new text properly on the tablet. Since only the textbox in the game is changing I think it might be a display change sensitivity issue.

    Here are some settings I use:
    Mode: Network
    PC Connection: Gigabit Ethernet
    Tablet Connection: Wi-fi 6 5Ghz
    Custom resolution: 1280 x 720
    Image quality: 100%
    Encoding color depth: High, YUV 4.4.4
    Custom FPS: 30
    Rendering Color Depth: 24 bit

    #26829
    jamesson
    Participant

    I’m using a laptop as a second screen. I can use the laptop’s keyboard on the computer. It’s very good because I don’t need to use the keyboard on the computer, and it saves space on my desk. However, there is no sound on the laptop. I can use a headset normally connected to the PC (server), but I can’t use the sound on the laptop (client).

    The Windows 7 version on the laptop (server) has sound enabled and it works normally. But in the latest version for Windows 10/11, the sound is also enabled in the control panel, but it doesn’t appear to be activated in Windows. I only don’t use the Windows 7 version because it is quite unstable on my laptop. It stops responding and closes on its own frequently. The latest version is more stable. However, without sound.

    inertia
    Participant

    I am using Windows 11 and the 0.0.33.0 Windows 11 viewer.

    I use Tailscale VPN to create a mesh network, but am only using Spacedesk locally between my main machine and laptop.

    The viewer correctly detects the server but is reporting the IP of another Tailscale node and not the node where the server is sitting.

    If I open the server settings, it lists the correct Tailscale IP that the server listens on and I can manually type in this IP to connect to the server from the viewer.

    This is an ok workaround but I constantly have to look up what the IP is. I have a terrible memory and always have to go to the server and check the IP.

    In the enclosed picture, you can see that the viewer reports 192.168.0.4 as the IP the server exists on but this is incorrect. It is not even the local IP of the machine outwith the Tailscale network.

    The second IP is the manual connection I have to create.

    Attachments:
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    singlelair
    Participant

    This is another Diagnostic, I’ve got 3 crashes during this test, the last crash happend just befor stopping the Diagnostic Collection.
    https://drive.google.com/file/d/1uKUBoifGcbM3wj8FQglnrs44Kh80wldX/view?usp=sharing

    #26791
    OzeCam
    Participant

    Nicole,

    Attached is SpaceDesk debug information as requested.

    The data was collected after Windows 11 server restart, then:
    * Enabled SpaceDesk Diagnostic Collection
    * Connected iPad slave via USB cable
    * Used iPad touchscreen to open Windows 11 server Control Panel
    * Removed Datronicsoft_Spacedesk_Mouse device – resulting in Notebook PC touchpad “re-enabled”
    * Open Chrome browser and dragged windows between extended desktop screens
    * Disabled SpaceDesk Diagnostic Collection => Save All Information => compressed and attached.

    Attachments:
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Viewing 50 results - 151 through 200 (of 2,173 total)