Forum Forums spacedesk Discussions spacedesk viewer on TV can’t get the right resolution

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  • #26849
    amiga
    Participant

    I have a smart TV, and the resolution of the screen is 3840×2160. The spacedesk viewer recognized its native resolution as 1920×1080. When I configure setting->resolution->choose custom resolution and modify it to 3840×2160, it prompts it can’t be bigger than the native resolution.
    I think that spacedesk viewer on TV can’t get the right resolution.
    What should I do now?

    #26870
    spacedesk Nicole
    Keymaster

    Hi @amiga,

    for clarification of the spacedesk viewer app settings:
    if only “Use native android device resolution” option is checked
    and
    “Use custom resolution” option is unchecked,
    then the resolution is only 1920×1080?

    What is the model and Android version of the smart TV?

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