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[spacedesk Nicole]

Hi @jstrong20,

Please update to spacedesk Driver v2.1.19.

If the problem still persists, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
– switch Diagnostic Collection ON (check)
– reproduce the issue by connecting the Android device
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information”
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply
OR upload to Dropbox/Google Drive/etc. and send us the link.

• This reply was modified 4 months, 3 weeks ago by spacedesk Nicole.
• This reply was modified 4 months, 3 weeks ago by spacedesk Nicole.

[spacedesk Nicole]

Hi @hgknn, @kk_lag,

potential fix for this issue has been released.
Please update to spacedesk Driver v2.1.19.

@hgknn
thank you very much for testing.
We reverted v2.1.18 yesterday.
Please try again with v2.1.19.

Looking forward to your feedback.

• This reply was modified 4 months, 3 weeks ago by spacedesk Nicole.

[spacedesk Nicole]

Hi @kfbtw,

please try to disable HDR and reboot the machine.

If the problem still persists, please send us a screenshot of the color issue and
the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
– switch Diagnostic Collection ON (check)
– Connect your spacedesk Viewer app and reproduce the problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information”
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply OR upload to Dropbox/Google Drive/etc. and send us the link.

[spacedesk Nicole]

Hi @amiga,

for clarification of the spacedesk viewer app settings:
if only “Use native android device resolution” option is checked
and
“Use custom resolution” option is unchecked,
then the resolution is only 1920×1080?

What is the model and Android version of the smart TV?

[spacedesk Lea]

Hi @syer10,
For further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
– switch Diagnostic Collection ON (check)
– Connect your spacedesk Viewer app and reproduce the update problem (with mouse artifacts)
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information” (if dialog box appears, just click NO)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @jamesson,
For further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
– switch Diagnostic Collection ON (check)
– Connect your spacedesk Viewer app with audio enabled to reproduce the remote audio/sound problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information” (if dialog box appears, just click NO)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Nicole]

Hi @christmas,

based on your spacedesk diagnostics, USB Cable Android is not enabled and server is OFF.
To enable it,
– open the spacedesk Driver Console by clicking the spacedesk icon in the taskbar or by searching for it.
– click ON (this is the big text and button on the left of spacedesk Driver text)
– Then, check the “USB Cable Android” option underneath Communication Interfaces.
Please refer to our user manual, “Android USB Cable Connection” topic
(https://manual.spacedesk.net/AndroidUSBCableConnection.html).

• This reply was modified 4 months, 3 weeks ago by spacedesk Nicole.

[KFbtw]

Hi,
i’ve already disable the “10-bit Pixel Format” and it still doesn’t work.

[amiga]

I have a smart TV, and the resolution of the screen is 3840×2160. The spacedesk viewer recognized its native resolution as 1920×1080. When I configure setting->resolution->choose custom resolution and modify it to 3840×2160, it prompts it can’t be bigger than the native resolution.
I think that spacedesk viewer on TV can’t get the right resolution.
What should I do now?

[spacedesk Lea]

Hi @syer10,

Maybe it’s just a delayed update since you are using a high quality setting?
Have you already tried to wait for a while and check if the text will eventually update?

If your tablet is Android or iOS, you might want to try connecting over native USB cable.
You can enable it via spacedesk Driver Console -> Communication Interfaces.

• This reply was modified 4 months, 3 weeks ago by spacedesk Lea.

[spacedesk Nicole]

Hi @christmas,

is ‘USB Cable Android’ option checked in the spacedesk Driver Console?
Have you tried to restart your Android phone and Windows PC/laptop?
Maybe a faulty USB cable?
USB debugging OFF?

For further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
– switch Diagnostic Collection ON (check)
– Connect your spacedesk Viewer app and reproduce the problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information”
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply or upload to Dropbox/Google Drive/etc. and send us the link.

[tsdiokno]

Hello!

I’ve been a big fan of Spacedesk and use it regularly to extend my PC workspace to my iPad Pro. Overall, it’s been a great experience, and the Apple Pencil integration works well for most tasks.

However, there’s one area where I’d love to see improvement: brush cursor support in Photoshop. When using Photoshop on my PC through Spacedesk, the brush cursor doesn’t appear while hovering with the Apple Pencil. This makes it difficult to precisely place brush strokes and see the actual size and shape of the brush before applying it to the canvas.

I know that you’ve already implemented a fix for this issue on Android with S-Pens, and it would be fantastic to have similar functionality for iPad Pro users with Apple Pencil.

Is there any chance that this feature is already on your roadmap for the iPad client? If not, I’d like to formally request it as a feature enhancement. I believe it would significantly improve the Photoshop experience on Spacedesk for iPad Pro users.

Thank you for considering my request, and keep up the great work with Spacedesk!

– Tim

[spacedesk Nicole]

Hi @kfbtw,

it seems that you have an AMD Radeon graphics adapter.
Please try to disable the 10-bit Pixel Format in the AMD Radeon Software settings.
Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.
After that, please try again with spacedesk.

[KFbtw]

hi,
i’ve some issues with spacedesk, i tried to connect my tablet to spacedesk by wifi and usb cable and the color are awfull. my pc has RX 7900XTX and my tablet is a xiaomi pad 5.
if someone know how i can get good colors thanks a lot

Attachments:

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[Syer10]

I use Spacedesk to play text-based games on my tablet over my network. I have my second screen mirroring to my tablet using Spacedesk.

I am having a issue with Spacedesk where the text doesn’t change to the new text properly on the tablet. Since only the textbox in the game is changing I think it might be a display change sensitivity issue.

Here are some settings I use:
Mode: Network
PC Connection: Gigabit Ethernet
Tablet Connection: Wi-fi 6 5Ghz
Custom resolution: 1280 x 720
Image quality: 100%
Encoding color depth: High, YUV 4.4.4
Custom FPS: 30
Rendering Color Depth: 24 bit

[inertia]

I am using Windows 11 and the 0.0.33.0 Windows 11 viewer.

I use Tailscale VPN to create a mesh network, but am only using Spacedesk locally between my main machine and laptop.

The viewer correctly detects the server but is reporting the IP of another Tailscale node and not the node where the server is sitting.

If I open the server settings, it lists the correct Tailscale IP that the server listens on and I can manually type in this IP to connect to the server from the viewer.

This is an ok workaround but I constantly have to look up what the IP is. I have a terrible memory and always have to go to the server and check the IP.

In the enclosed picture, you can see that the viewer reports 192.168.0.4 as the IP the server exists on but this is incorrect. It is not even the local IP of the machine outwith the Tailscale network.

The second IP is the manual connection I have to create.

Attachments:

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[spacedesk Nicole]

Hi @OzeCam,

thank you for sending the diagnostics.
Unfortunately, it could not be downloaded.
Could you please attach as .zip file or upload to Dropbox/Google Drive/etc.?

[singlelair]

This is another Diagnostic, I’ve got 3 crashes during this test, the last crash happend just befor stopping the Diagnostic Collection.
https://drive.google.com/file/d/1uKUBoifGcbM3wj8FQglnrs44Kh80wldX/view?usp=sharing

[OzeCam]

Nicole,

Attached is SpaceDesk debug information as requested.

The data was collected after Windows 11 server restart, then:
* Enabled SpaceDesk Diagnostic Collection
* Connected iPad slave via USB cable
* Used iPad touchscreen to open Windows 11 server Control Panel
* Removed Datronicsoft_Spacedesk_Mouse device – resulting in Notebook PC touchpad “re-enabled”
* Open Chrome browser and dragged windows between extended desktop screens
* Disabled SpaceDesk Diagnostic Collection => Save All Information => compressed and attached.

Attachments:

You must be logged in to view attached files.

[spacedesk Nicole]

Hi @OzeCam,

please attach the screenshots that you mentioned.

For further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
– switch Diagnostic Collection ON (check)
– Connect your spacedesk Viewer app and reproduce the problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information”
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply or upload to Dropbox/Google Drive/etc. and send us the link.

[spacedesk Nicole]

Hi @singlelair,

For further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
– switch Diagnostic Collection ON (check)
– Connect your spacedesk Viewer app and reproduce the problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information”
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply or upload to dropbox/Google Drive and send us the link.

[OzeCam]

Hi There,

I’m experiencing a problem using an iPad Pro Gen3 as a SpaceDesk slave connecting to a Windows 11 Notebook PC in desktop extension mode. Typically, the iPad is being connected via a USB cable – but this problem also occurs over a WLAN connect too.

The problem occurs when the iPad slave connects, the touchpad mouse on the Windows 11 Notebook server stops working. As soon as the iPad slave is disconnected, the notebook’s touchpad mouse operates normally again.

(The notebook’s keyboard continues to work when the iPad slave is connected – only the mouse function is adversely affected.)

I’ve noticed when the iPad slave is connected, SpaceDesk loads 2x new “Input Devices” on the Windows 11 notebook. These devices appear in the notebook’s control panel as:
• DATRONICSOFT_SPACEDESK_MOUSE
• HID Keyboard Device

(See screen shot “2024-05-06 215323 – Devices with iPad Connected.png”.)

These devices are NOT present when the Notebook PC is initially booted, and are disabled / removed when the iPad Slave is disconnected.

(See screen shot “2024-05-06 214612 – Devices w-o iPad.png”.)

It seems SpaceDesk loads these devices regardless of the “Input Devices” settings configured on the iPad slave. I’ve tried various settings on the iPad slave, including “Touchscreen” and “Keyboard” being enabled & disabled.

(The iPad slave was configured with “Keyboard” disabled while capturing the screenshots provide – yet the HID Keyboard Device is still being loaded. This is not a concern to me for the moment as the Notebook PC’s keyboard operates correctly – but I do worry if loading this device could cause future problems.)

The currently temporary work-around to this problem is to the enable “Touchscreen” on the iPad slave, and disable “Keyboard” and “Pen”. Then after the iPad slave connects, use the iPad touchscreen mouse control to open the Windows 11 control panel, and remove the DATRONICSOFT_SPACEDESK_MOUSE device via the hamburger menu to it’s right.

(See screen shot “2024-05-06 215501 – Devices after Datronicsoft_Spacedesk_Mouse Deleted.png”.)

Deleting this mouse device restores normal operation of the Notebook PC’s touchpad mouse straight away, and consistantly. It’s a “painful” operation because using the iPad touchscreen to control the Windows 11 notebook is clumsy – but at least it means SpaceDesk can be used.

Overall I like using SpaceDesk to extend my Windows desktop to the iPad as a second screen – and can also see other use benefits for SpaceDesk. I’m an IT Consultant focused on large corporate solutions and would like to recommend SpaceDesk to several organisations which could result in 1,000’s of license sales – but I can’t make such a recommendation until this problem is fixed.

Please advise how to permanently resolve this problem?

Regards, OzeCam.

[singlelair]

iPad mini 6, ios 17.4.1 (as well as privious ios 16) usb tipe C connection with original and custom cables.
WIFI Display works fine and neve crash, but it uses to much of network channel, so I can’t stream to twitch in high quality with WIFI display conection.
USB conection fails in a couple of minutes after I start playing game(Helldivers2), without the game it also works fine.
I checked all incompatible software, reinstalled apps on windows and iPad, tried different windows and game window settings. nothing helps to stop crashing. Even if the game works in background the iOS app gets closed in a few minutes.
pc specs
-Windows: -11pro 23H2
-Graphics: -RTX4080s
-CPU: -Ryzen 7800X3D
-MB: -MSI MAG B650M MORTAR WIFI

• This topic was modified 5 months ago by singlelair.

[spacedesk Marcel]

It has been observed that some USB cable drivers cause BSOD (Blue Screen of Death) when used with USB Tethering and spacedesk (probably they have issues with too heavy load). Nothing we can do about this. For Android, we have an alternative, though: We developed our own USB driver for native USB support. You only need to enable checkbox “USB Cable Android” underneath “Communication Interfaces” in spacedesk Driver Console on Windows PC.

[spacedesk Lea]

Hi @jsmasterson,
Thank you very much for attaching the spacedeskDiag.txt file, we are currently checking it.
Unfortunately, we cannot download the DebugView.log file.
Please send us all the log files (this includes DebugView.log, etc.) collected in the folder, just right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[oldcat]

Same question with this ,my Android devices is Xiaomi pad 6pro, i think its the bug of Xiaomi pad.

[spacedesk Lea]

Hi @xcxcxv,
That’s a cool idea!
But unfortunately, we have no plans for this feature at the moment.

[spacedesk Lea]

Hi @jon,
For the client settings of your phone device, can you please try something like this:
Size (Width:Height) = 1080 : 800
Position (X;Y) = 2700, 0
Rotation Angle = 270

If it shows a reasonable screen image, then you can adjust from there..

• This reply was modified 5 months, 1 week ago by spacedesk Lea.
• This reply was modified 5 months, 1 week ago by spacedesk Lea.

[spacedesk Lea]

Hi @jsmasterson,
Could you please check the memory and CPU usage of spacedeskService in your task manager when it starts to lag?
For further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
– switch Diagnostic Collection ON (check)
– Connect your spacedesk Viewer app and reproduce the lag problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information” (if dialog box appears, just click NO)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @kimchoc,
The detected CH Product is probably not causing the Display OFF problem on your side.
The visible effect of having CH product and spacedesk together is BSOD (Blue screen of death) during spacedesk installation.
If CH product drivers are already uninstalled and no more Joysticks or other controller device plugged in your machine then it should be good.

To further analyze the problem, could you please send us the diagnostic logs.
Please follow the steps below:
– open spacedesk Driver Driver Console -> Diagnostics (make sure to download first the Debug View)
– switch Diagnostic Collection ON (check)
– Connect your spacedesk Viewer app and reproduce the Display Off problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information” (if dialog box appears, just click No)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[abossart]

Hi
I could in the past perfectly use my iPad Pro as 2nd screen with my Win 11 Laptop but since my company nailed down the firewall on all company Laptops my iPad can´t connect anymore. Tried with USB cable but external USB devices are banned from access. So, I´m wondering if I could initiate the connection from Laptop-to-iPad (Spacedesk Driver Console offers the possibility to enter the IP address of my iPad) to my iPad (not the normal way from iPad-to-Laptop).
This would require a new feature in the Spacedesk Driver Console.

thank you for considering, Albert

[HGKnn]

I have regenerated all the log files and the new address is as follows
https://1drv.ms/u/c/f4428563c83edc60/EUuCu8qNjadHo3itoNy_x-YBKwuABUFIvz8f5BRvrMl4VA?e=cHlwtM

[HGKnn]

I’ve uploaded my logs into my OneDrive with the link below:
https://1drv.ms/u/c/f4428563c83edc60/EbsqKjSvx59Lg3Tagi5PFVcBrPZfPOhnTbN1yI03GhW7ww?e=SIpm5b

[spacedesk Christian]

Hi @hgknn,
Thank you very much for sending your Diagnostic logs. However, some of the important files (ETL Files) are missing. In order to include these files, could you maybe send your whole diagnostic files to us again by uploading it to any cloud storage app like google drive or dropbox and send us the link.

• This reply was modified 5 months, 1 week ago by spacedesk Christian.

[spacedesk Christian]

Hi @ksenit,
I see, disconnecting when the app is minimized is an expected behavior but it should not unplug from your primary machine using this workaround. could you please check your windows settings -> Display if the client is unplugging when it disconnects? if not, that means the connection loss delay is now working.

[HGKnn]

Hi, I have the same problem, and this problem has been bothering me for a while, first of all this problem affects all Logitech mice connected wirelessly, when the system starts, this problem usually does not occur (of course I may be alone), if the wireless mouse driver is disabled or the mouse’s wireless adapter is unplugged when the system is running and spacedesk is working, then the above problem will occur, but at this time the Logitech mouse connected by wired will not receive the effect, in Logitech On the Lightspeed Receiver events page, we can get the following error reports:

The device USBVID_046D&PID_C5476&3af0f9ce&0&14 has a problem booting.
Driver name: oem55.inf
Class GUID: {88bae032-5a81-49f0-bc3d-a4ff138216d6}
Service: USBCCGP
Low-level filterer: spacedeskDriverAndroidControl vhf l
High-level screening procedure:
Question: 0x0
Issue Status: 0xC00000E5

Of course, if you want to reproduce the problem, it’s very simple, the log file is in the attachment I uploaded, when the system is working fine and making sure that the spacedesk driver is running, at this point disconnect the wireless adapter of the Logitech mouse, and then plug it back in, the problem can be perfectly reproduced, then I connect the mouse with a wire, and turn off the log collection, and the mouse will not have a problem.

Because of the language problem, here I can only use Bing Translator for problem feedback, if there are any questions, you can ask further questions, and finally please trouble to solve this problem, please.

[spacedesk Christian]

Hi @kk_lag,
Could you please send us the Diagnostic logs of this Issue.
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– reproduce the issue.
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Christian]

Hi @p78,
spacedesk viewer should behave just like how windows behave when it comes to monitor.
it should remember the last settings you had with those monitors.
to make sure that you will have the same settings and not get confused when connecting the monitors one by one, we suggest that you disconnect all extra monitors from your main PC -> go to spacedesk console and click “Clear spacedesk settings” and “Clear windows display settings” (this will reset all display settings in the windows database) -> connect all monitors one by one while setting them on how they should be at the same time.

[spacedesk Christian]

Hi jsmasterson,
-are you using USB 3.0?
-what model is your tablet?
-could you clarify if all 3 tablets are experiencing lags?
-could you also clarify this statement “my other setup works perfectly.” is this also using usb? what type and tablet model?

[spacedesk Christian]

Hi @ksenit
This is an expected behavior for Android viewer app, but a workaround can be done by setting the ‘Connection loss delay’ in the spacedesk Console to -1. This will not unplug your secondary machine and will resume its connection when the app becomes active again.

[spacedesk Christian]

Hi @ricardo,
Could you please answer the following quetions:
-What viewer are you using? (Windows 10 viewer/windows 7 viewer)?
-What is the secondary and primary machine in your set up? (e.g the new laptop is used as secondary/client)
-Could you please try dragging a window (e.g chrome or file explorer) from the primary to secondary machine?

[okpainmo]

Hello everyone,

First I must commend the spacedesk team for creating such an amazing piece of innovation.

But please I wish to know if the extent of my use of the software qualifies as private use or commercial use.

I’m a software engineer, and I wish to use Spacedesk for my PRIVATE/PERSONAL day to day work by using it to split screens for better productivity.

Please does such use demand a purchase of the license or not.

I’ll appreciate any quick response.

Thanks.

[Ksenit]

When I minimize Spacedesk, after 1-2 minutes the connection is lost. The same thing happens when I lock the second device.
I use Samsung Galaxy Tab S 9 Fe Plus as a secondary device. I turned off battery optimization for the application

Maybe I missed something in the setup?

[P78]

Ahh okey. I didn’t assume you can launch two are more clients on that secondary machine.

So now I can attach my 2 monitors from my secondary PC and I am seeing total of 5 monitors on my main PC which is exactly what I wanted.

Now having that sorted I am still a bit confused as to how Spacedesk determins which monitor to associate with which client.

What I am using that 5 setup is for Microsoft Flight Simulator. 3 monitors of PC1 makes my main view (more or less “through the windshield view”). And that attached 2 monitors are located underneath that main 3 and serves as “dashboard” (all gauges etc)

And my first scenario was I put the window of firstly opened spacedesk client on PC2’s monitor #1.
Then I put the widow of second opened spacedesk client on PC2’s monitor #2.

Then I connected that first client (it was assigned as monitor Id4 to my PC1)
Then I connected that second client (it was assigned as monitor Id5 to my PC1)
And then I setup additional MSFS windows and put then in apropriate monitors.

And then second scenario when I simply run two clients that I put on second monitor of PC2 and from there I started to connect to the server.
And what happened it just connect thouse monitors in revers order and when I run Microsoft Flight Simulator the MSFS window previously displayed on monitor Id4 went to Id5 and vice versa with second monitor.

So is any way of like connecting thouse clients in such a way that always they will be connected as I expected or it is needed to always pay extra attension when connecting clients and do it always in given order ?

[Ricardo]

I been using this perfectly between my laptop and a media centre pc, I got my new laptop today and I am having problems using the new laptop to connect to my media centre pc, when cpnnectiong it shows the desktop but doesnt show the mouse pointer, I can not right click, the keyboards short cuts doesnt work either or the windows key!…

Any idea how to fix these?, I try it with the old laptop and works fine and all the setting in the viewer are exactly as in the old laptop.

[jamesson]

I’m having exactly the same problem. I use WIndows 11. and I use my laptop as a second screen.
The laptop’s sound has this same type of audio distortion. I tested it on an Android tablet and the sound is perfect. but not in the windows version.. I have the most recent versions of spacedesk installed on my PC and my laptop

[jheimann]

Hi everyone,
I want to use my tablet to connect to a computer at the University for a research project.
Participants will use my tablet in the lab to do an experiment that I start from one of the University computers. It is for non-comercial basic neuroscientific research, but it is within the domain of the University.
I am unsure if I need to purchase a licence or if this is according to “non-commercial” free use.
I could not find any related topics in this forum so far..
Thanks!
Jannik

[spacedesk Christian]

Hi @josh3736,
We couldn’t reproduce this issue on our side.
Could you maybe try to uninstall your spacedesk Driver -> restart your PC -> install the latest version again.

if the above suggestion doesn’t work, please send us the Diagnostic logs of this Issue.
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– reproduce the issue.
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Christian]

Hi @p78,
this setup won’t work with just one spacedesk Client.
the only way to do this is to establish multiple spacedesk connections by opening 3 viewers in your client machine. Assuming that you will be using Extend mode, you can just distribute one viewers per monitors.

[P78]

The use-case is as follows.
1. I have my main PC1 computer with 3 monitors (3 x 27′)
2. I have my second PC2 computer with 2 monitors (2 x 15,6′ touchscreens)

On PC1 I have installed Spacedesk server.
On PC2 I have installed Spacedesk client.

I want to connect both PC2\s monitors to my main PC1 machinne in such a way that on PC1 I would be able to see 5 monitors.

Right now I don’t see such a possibility as it seems that only one monitor from secondary PC (PC2) can be attached through Spacedesk.

Maybe I am missing something ?

So is my use-case possible with Spacedesk?