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Hi @mintt,
this issue is caused by Oracle VirtualBox, not spacedesk. We could verify that it even happens without spacedesk installed. You can read up more information here.
To resolve this issue, open Control Panel, then click on Programs and Feaures, uninstall “Oracle VM VirtualBox Guest Additions” then restart your PC.
Let us know if this fixes your bluescreen problem. Thank you!
I’m going to use Spacedesk for the first time today
After connecting my tablet and PC with C to A cable
I was preparing to use it
2nd time after setting up
The mouse pointer on the monitor, the touch function, and the screen display are displayed
All worked fine, but the second monitor stops and disconnects a few seconds later as soon as the setting window on the first monitor is moved to the second monitor
As soon as I tried to disconnect from my PC because the function didn’t work, I got a blue screen.
After that, I reconnected the tablet and changed the magnification from 175% to 100%, but the same thing happened again and the blue screen occurred.Can anyone help? I don’t know why this is happening.
I will enter additional information for those who will help me.
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Blue Screen Error Code:
STOP Code : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Failed: VBoxMouse.sys
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Tablet Model: T40_Plus_KR
CPU : AMD Phenom(tm) II X2 550 Processor
RAM : 16GB
GPU : NVIDIA GeForce GT 1030virtualization:enabling
Hello! I connected my laptop as a second monitor. As long as I don’t work on it, there are no problems. But as soon as I play the video or open the browser, within 1-10 minutes the screen freezes until the Viewer on the laptop restarts. I don’t get any errors, the screen just stops freezing, and I can still send apps to the second screen.
My PC:
Windows 10 Corporate
v. 22H2 19045.4894SpaceDesk Driver Console v. 2.1.22
My laptop:
Windows 11 PRO
v. 22H2 22631.4169SpaceDesk Viewer v. 0.0.34.0
1) Both devices have the latest Windows updates installed.
2) The latest video card drivers are installed on the PC.
3) Both devices do not have external antiviruses and the firewall is disabled
4) Rebooted and reinstalled SpaceDesk on both devices
I couldn’t find a way on the Internet or on the forum that would fix the problems.
I heard about this app when searching for an option to use my iPad Pro as a second monitor for my work PC and got everything downloaded but I’m not sure my PC has the right specs. I connected my iPad to the PC via USB and there was a warning that popped up on the PC saying something about not enough power and my wireless mouse and keyboard stopped working (have to use a Bluetooth dongle that came with the mouse/keyboard combo). The iPad Pro is running iPadOS 17.6.1 and the PC specs are Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz 3.20 GHz, Installed RAM 8.00GB, 64-bit operating system, x64-based processor. Windows specs are Windows 10 Pro, version 22H2, OS build 19045.4780, Experience Windows Feature Experience Pack 1000.19060.1000.0.
Hi @xxkillerkid99xx,
thanks for confirming this.
Based on your spacedeskDiag, the Nvidia ShadowPlay/In-game Overlay has been detected. Could you please try to disable this?You may also try to clear the Windows display settings. Open spacedesk Driver Console -> Control and click on ‘Clear Windows Display Settings’ button.
After updating to version 2.1.22 the other day, my android device has been experiencing connectivity issues with my computer nearly every time. I restarted both devices and the issue is still here. In case you were wondering, it says connected – display off, but I can still move my mouse to the virtual display and it thinks its still connected.
Hello spacedesk supporters.
I’ve been using spacedesk well on the previous laptop so far. I recently purchased a new, latest laptop and tried to install and use spacedesk, but the spacedesk on the second monitor does not work. The second monitor is a Samsung tablet as well and it just shows a message “Connected – display off”. I tried to check it with the previous laptop(HP) again, it works well. I’m curious if spacedesk dose not work on the Qualcomm Snapdragon CPU.
The laptop model and CPU specifications are as follows.
* Company : SAMSUNG
* Model: NT940XMA-K01AB
* CPU: Qualcomm Snapdragon® X Elite CPUAfter inquiring with the SAMSUNG company, they told me to contact spacedesk to see if it runs on a Qualcomm Snapdragon® X Elite CPU.
Hi @xxkillerkid99xx,
spacedesk graphics adapter and all other screen extension/duplication applications that are using Microsoft Indirect Display Driver model has a default WDDM 1.3 version.
Missing display duplication option should only happen if the main graphics adapter has < WDDM 2.0. Please try the following: (a) in the spacedesk viewer app, select a resolution that is supported by the main display. (b) use the display switch (Win + P) to duplicate the displaysTopic: Mouse frozen
I have a MS Surface (client) connected to a LG Gram with Windows 11
Android Clients works ok, but in Surface the mouse froze every 15 seconds aprox.
The keyboard also froze
Can you help me ?
Windows Viewer v 0.9.45 (BETA)
Windows Server
Windows Driver version 2.1.22Hi, I am looking for a fix to my duplication option in my windows not showing up. I am running windows 10 with newest nvidia graphics drivers, but the WDDM for the space desk is 1.3. I have no idea how this has happened and have tried reinstalling and updating drivers and spacedesk to of no use. If anyone has any clue on how to get my duplicate display back, please do reply to this message.
Hello, I have an issue with the windows 7 spacedesk viewer where I have the YUV compression disabled for seemingly no reason, I have connected my computer with an ethernet connection to my laptop so bandwidth couldn’t be a problem, and changing the colour depth options, quality, or fps doesn’t change anything. I am running the v0.9.45 (BETA) version of the viewer and I am on a fully updated copy of Windows 7 Professional SP1 x64. I have attached a screenshot below of the issue.
Topic: audio only no display
the audio is connected to my ipad but the ipad dispay is just black screen ps help on how to fix this
Hi @space_desk,
it is not decided yet what will happen when the free version will expire in December 2024. There might be a similar free version for another year.
If you wish to continue to use spacedesk as a free version, then minimizing the window is the only thing to do. To eliminate the popup, you can purchase a commercial/licensed type spacedesk Viewer app.I’ve been using spacedesk for over a year as a non-commercial individual and happy to purchase the product when Free version expires in December. How do you get rid of this window though? I already know I’m a private non-commercial user and this window is utterly useless yet takes up taskbar space.
Hi @rfml,
Do you have the latest driver version installed in your server machine? Are you connecting your ipads via USB or via wifi? Also, are both displays in desktop extension mode? For further info on connecting new displays, you may refer to the User Manual here:
Connecting a New Display Monitor over the Network
Connecting a New Display Monitor over the USB Cable
Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel
Hi @loop,
installing spacedesk does not change any audio settings. Windows can see an additional spacedesk Speaker Device ONLY WHILE a spacedesk viewer is connected AND the viewer has audio playback (speaker) feature enabled.
Audio recording fails on which Windows Audio Device exactly?
– Default Speaker Device (if yes, which device is set as Default Speaker)
– Application specific Speaker Device (if yes, which application and which speaker device???)
– Specific spacedesk Virtual Speaker?
– Specific other Speaker Device?
– Microphone (this would be very surprising since spacedesk has nothing to do with microphones)?
Maybe OBS or InsightsCapture are just confused when audio settings change temporarily or permanently. Maybe you need to check their audio device settings and restart them?First of all: You can always uninstall spacedesk in Safe Mode. Just look at the instruction manual on https://manual.spacedesk.net There is a chapter “UNINSTALL ON WINDOWS PRIMARY MACHINE” and “Troubleshooting Uninstall”.
Second: Since you are talking about contemporary Windows (Windows 11 or 10), we can hardly imagine how the problem could be related to spacedesk. WDDM IddCx Display Drivers are not known to have such side effects (*). However, if you like we could still analyze details of your case. Then on Monday our team could instruct you how to create and send logfiles.(*) Only in case of Legacy Windows (8.1 and 7) such a problem could theoretically be related to spacedesk. In rare cases, Legacy WDDM Hook Display Drivers might expose such side effects.
Topic: Connected, Display off
Hi dear developers!
4 months ago, I created a topic and told you about burn-in problem which occurs on second display when Laptop screen turns off after 3 or 5 minutes because of a text which says the main screen is off but it’s still connected. I’m here to firstly thank you for your new update which moves the text so it will be like a screen saver on second display.
I have a new idea for whose don’t want to see the screen saver text (“Connected – Display OFF”). can you add a feature to modify this text? so, I can add some space or a blank Unicode, and the result is that when my main screen goes off, the second screen will be black same as main one.
it also needs a “reset” bottom to change the text to default.
I know this option will not turn off the display but it’s full black at least.thank you very much. love from Soft98.ir Administration team 😉
Topic: laptop screen is frozen
3-4 seconds after Windows boots, the laptop freezes, while the cursor moves. Restarting the computer does not help. Sometimes it doesn’t hang immediately after reboot, but if you click on some interface element, it freezes again. I think it may be related to the Spacedeck application (startup of the enabling application). Is there any way to fix this? Maybe there is a quick way to turn off the application startup?
Hello, I was using the iOS app on my Mac and after I installed an app to help keep my screen from turning off (Amphetamine), Spacedesk started to become unusable. I noticed that when it tries to connect (I have it set to auto connect to my PC) the status box is cropped out and the screen is completely black after it connects. I can tell it’s connecting because my PC can detect the screen.
I’m running on macOS 14.6.1 as well as the most recent version of the Spacedesk iOS app. My driver is up to date as well.
