I’m very happy to report I just noticed there was an update available on my iPhone; so I also checked my old iPad (which is what I use with Spacedesk). There was an app update available. which I updated, and it looks like they fixed it! Yay, so exciting! Thank you so much.
I have two 10 inch Android tablets connected via WiFi Direct. This works great, but on one tablet as soon as I touch the screen the Windows desktop pointer disappears. Everything functions correctly apart from that, I can use my finger to move and select items as normal, just with no visible Windows mouse pointer. The pointer functions correctly on the other tablet.
This seems to happen after I connect a second tablet, the pointer will function normally on the last connected tablet and stops working on the first one. I am not sure exactly at which point this happens but it seems related to start order.
It is not a problem restricted to one particular tablet, I can get the pointer to work on either of them depending on which one I connect first.
Both tablets are the same make, model, and software versions, and I cannot find any difference in any of their settings.
Thank you for your reply.
I have turned on sharing with App Developers and was able to recreate the crash.
One thing I did notice, after updating the Driver software on my Primary Machine (Server) Win. 7 PC The Computer, Status, Connections, icon (box with three dots; Above the Network Interfaces (local) tab) on the Settings window is missing.
Hi @mrjtrix
Our developer is currently fixing various bugs in our current spacedesk iOS viewer app (including app crash issue).
We will get back to you as soon as we have new version released on the App Store.
For further analysis, may we request for your iOS application logs?
In order for our developer to receive it, please go to your iOS device’s Settings -> Privacy -> Analytics & Improvements, then enable the “Share With App Developers”, then try to reproduce again the spacedesk viewer crash.
Reference: https://support.apple.com/en-us/HT202100
Hi @ajwbd17,
It seems like the window is opening on the wrong screen and you have to drag it to your visible primary screen.
Can you please try the following steps:
– hover your mouse on the task bar icon of the app
– once the small preview window show up on top of the task bar icon, right click it and select “Move” on the context menu
– try to move it by clicking the left or right arrow key continuously (depends on which side the window is located), to drag the window to your primary/visible screen.
For assistance, please check the screenshot attached.
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Hi @palexdev,
Could you please try the following on your primary machine.
– right-click C:\Windows\Temp folder -> Properties -> Security tab -> Advanced -> Permission tab -> Continue
– check if you find the Users or Authenticated Users and make sure it has Full Control access
If none, just Add -> Select a principal, then type “Users” and click Check Names and click OK
– Then make sure to check the Full Control access for the Users then click Apply -> OK.
After following the steps above try to run-install again the spacedesk MSI installer.
Although I’ve the latest Windows version downloaded, and have acquired the correct Nvidia RTX 3070 driver, I’m incapable of putting it through my sistem. Not only am I getting a “This NVIDIA Graphics driver is not compatible with this version of windows” but also “This graphics driver could not find compatible graphics hardware”. I find this odd considering Yesterday I was using my RTX 3070 Without a single issue, but woke up to it not functioning. I looked through a lot of videos, reset my PC twice, Went to an older save once, and nothing seemed to work. I’m stuck in a loop I don’t know how to jump out of. Help!
Official Website
Hi @halvorson,
If you have splashtop WiredX display or Duet display driver installed on your primary machine, please uninstall then reboot your primary machine before connecting a spacedesk viewer app.
For more info, please check Incompatible Display Hook Driver Detected chapter in our user manual https://spacedesk.net/user-manual/.
Hi @czmenz,
If you have splashtop WiredX display or Duet display driver installed on your primary machine, please uninstall then reboot your primary machine before connecting a spacedesk viewer app.
For more info, please check “Incompatible Display Hook Driver Detected” chapter in our user manual https://spacedesk.net/user-manual/.
I just did a fresh format of my computer and reinstalled Windows 10 x64 Pro version 1803 10.0.17134.320 (the very latest one).
Yes, it’s the x64 Windows 10 one. Any ideas? I also tried the previous two driver versions and got the same error message. Doing a google search this seems to be a common problem. Why can’t Nvidia get their drivers straight?
Hi red2021,
Could you please try to disable the 10-bit Pixel Format in the AMD Radeon Software settings?
Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.
