Search Results for '1'

[spacedesk Christian]

Hi @user2003,
Could you please try uninstalling the old version first by following this chapter UNINSTALL ON WINDOWS PRIMARY MACHINE -> Troubleshooting Uninstall on our user manual
Link: https://manual.spacedesk.net/TroubleshootingUninstall.html
then try to install the latest version again.

use this Product code:
spacedesk_driver_Win_10_64_v1066.msi:{26EB1A9A-6F23-4AE4-8BD9-B43C3FA07550}

[User2003]

I used the program before and stopped using it for a while and now that I want to use it again when installing it asks me to update the driver but I get an error that I need the installation package for the spacedesk_driver_Win_10_64_v1066_BETA.msi

[WoodlawnTech]

We mirror a Windows 11 laptop wirelessly to 4 Android Fire TVs, via MonitorsAnywhere & the Spacedesk app on those TVs. The laptop mirrors a Google Slide presentation to those TVs in full screen Slideshow mode. The remote controls for those TVs are used to scroll through the slide presentations via the directional controls on the remotes. However, upon updating the Spacedesk driver today to v2.1.11, the remotes can no longer scroll through those slides. The slides can be advanced via the laptop, but the remotes no longer work in this manner. Just to be clear, this functionality was working today right up until initiating the v2.1.11 driver update…this was the only change made, & now this specific remote functionality is dead.

Is there a reason why this would’ve happened? I’ve tried repairing the driver install, but the remotes still do not work. They were working on the previous Spacedesk driver version (2.0.8.x I believe, installed about a month ago). I can’t find a way to rollback the current version to that prior working version, nor can I find where to download any prior driver versions directly from Spacedesk.

Any help you can offer would be greatly appreciated.

[aymanhafez]

Win 11, Spacedesk 2.1.11, Samsung galaxy tab A with S pen, Android 8.1
Using power point 2007 (a bit old I know, but heavily customized and payed for)
The problem is when in the slide show on a projector, using the pen to write on the slides (on the tablet) the writing does not show on the projector, only on the presenter view, plus whenever I remove the pen away of the screen the slide turns to the next one.
I would like to be able to write and annotate on the projected slides and do the next/previous slide either by swiping or using the arrows on the presentation screen NOT by the pen touching the screen.
Appreciate your help.

[sbertin930]

Hello,

I only use wifi . Each time I try to connect my Samsung galaxy tab A or my Iphone 14 pro I have the save message : connected display off.
Connection itself seems ok but the screen is black. As requested you can find down the recording of the problem.

Best regards

Stéphane

[drim]

Hi, I just made my first try to extend my windows 11 PC screen to my Android phone using a type C connector. The PC interacts with my touch input and the sound also gets outputted through my device but all I get is a black screen, I can’t get to extend the main screen to my device…

[spacedesk Christian]

Hi @sbertin930,
How do you connect your Android device? is it via USB or Wifi?
if it is via USB, could you please try unplugging your device -> turn off Android/iOS USB option in the Console -> turn on USB -> plug your device again.

since its a newly reinstalled windows 10, do you maybe have Nvidia ShadowPlay installed on your machine?
Could you please check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products. if there is, please uninstall or disable it and try again with spacedesk

if the above suggestion did not work, please send us the Diagnostic logs of this Issue.
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– reproduce the blackscreen issue.
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[DarkAthena]

My PC is ASUS ROG GA401QM,and the USB port version is USB3.1
My android pad is “xiaomi pad 5 pro 12.4”
there is an error in device manager –MTP USB device This device cannot start. (Code 10)

[spacedesk Christian]

Hi @dominic100,
unfortunately, you cannot use spacedesk to control your Ipad apps. you can only use your Ipad as an additional monitor/display of your Windows PC

[JohnVella]

I’ll look into that, thanks. I do actually have a plan c, which I know will work… I have an Intel Computer Stick, which runs Windows 10 using an Atom processor, I think. That’ll work!

[kusada]

This bug now appears in version 1.7.9(ios)，version 1.7.8 does not have this bug

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[sethmtraut]

I can get one connected with both touch screens. Actions:
1. I will try to disconnect both touch screens and see what happens.
2. I will also try rebooting the ipads.

es it closes when I am on the second ipad (whichever one is not recognizing as a touch monitor). Its weird bc it worked out of the box flawlessly, not sure how this happened. I will report back. Thankful for your willingness to jump in on the help!

[spacedesk Christian]

Hi @sethmtraut,

For clarifications, you have five hardwired monitors + two iPads (spacedesk) as monitors. two of the five monitors are touchscreen capable, is that right?
“will only recognize one at a time as a touch screen”
-could you try connecting iPad #1 together with the two touchscreens if the touchscreen is working? then disconnect and try iPad #2 if it is also working.
– in case one of them is not working, please try checking the input settings of the iOS viewer if the touch screen is enabled. just go to the gear icon below -> Input devices

“When I go to tablet PC settings and try to tell it which ones are touch screens it faults out before getting to all monitors”
-During the Tablet PC Settings, does it close when it’s time for the iPad monitor? Could you please try going through the iPad screen first?
-Also, could you try excluding some monitors, or even the other two touchscreens before doing the Tablet PC Settings?
– rebooting your iPads may also help

[JohnVella]

Hi,

I’ve got a 4th generation iPad, which I want to use as a second monitor.

I tried using my Spacedesk on my laptop, which runs Windows 11, as a first test, and that worked great, however…

I would really like to be able to use my Raspberry Pi 4 and, in an ideal world, connect the iPad via USB. The USB part is not vital, but it would be nice, as I wouldn’t rely on WiFi too use the iPad.

I can install Windows 11 or Android on the Pi, as well as Linux, but I was wondering whether anybody here had tried it, and if so, did it work?

Any advice would be gratefully received.

Thanks in advance,

John.

Edit to add: I want to run Microsoft office, and there won’t be any gaming and minimal web browsing so speed shouldn’t be an issue.

• This topic was modified 1 year ago by JohnVella.

[Sacco_Belmonte]

The system has a file limit.

Here’s a drive link:

https://drive.google.com/file/d/1J3QKue302p38AP8nFQin4WQQrQn-LfZB/view?usp=sharing

[Sacco_Belmonte]

Good morning 🙂

I did what you said, except changing USB port.

I think the connection is going through USB because I have WiFi off in my tablet but for some reason “USB Connection” doesn’t recognize it, hence I see “USB (0 Copnnected)”

I’m not sure if I should still use a network IP to connect. Is the only way it works but I feel the connection should be faster cause once in a while the client app says the network is slow.

I’m just not sure what to expect. I just want to see that “USB” field as “USB (1 connected)” but never happened.

Here are the diagnostic files. I hope you can find anything useful there.

[Sacco_Belmonte]

Forgot to say. I’m in Windows 11.

[TimS]

Whoa.

It works! Kinda! I never EVER would have guessed amazon appstore runs on non-amazon hardware. Thank you!

The refresh rate is suuuper stuttery… is there any way to make it fast? As a second monitor I set it to 1920×1920 and it works… but yeah… probably just the video hardware can’t handle that resolution too well? Still work for slideshows and stuff though! Could it be faster with a wired connection?

Not only did it WORK, everybody out there reading… it worked the first time. Fresh outta the box. A billion other things running when I installed… no refresh of PC… just… installed the driver and the viewer (already running on the app) saw it immediately. Good stuff!

[edit: Also… is there any way to get the android button out of there? I have a windows think fullscreened on the “monitor” and it has the giant button on the right, which I can minimize, but it’s still a visible thing in the upper right corner?]

• This reply was modified 1 year ago by TimS. Reason: forgot to add

[Bandwagoner]

Receiving “USB Device Not Recognized” error while trying to setup devices. Tried it on two different Android devices. Also tried rebooting all devices and slowly inserting USB as suggested. Noticed now in Device Manager that the device driver name reads “Android Accessory Interface” with a warning symbol. It was previously “spacedust ________” (still didn’t work in the last version). The actual description for the error reads:

“This device cannot start. (Code 10)

The USB device returned an invalid Microsoft OS extended configuration descriptor.”

[TimS]

Hey spacedesk folks!

OK so I’ve got a… device. It’s a picture frame of sorts (nano-frames)… running android 7.1.2 (that I can’t upgrade).

The google play store doesn’t recognize the device at all, so I can’t install from there, and the html5 viewer in Brave browser gives an error about secure connections and SSL versions.

Is there an APK to install it that isn’t from shady APK sites?

I can get files onto the frame, and use a mouse and keyboard on the frame to poke around at internet sites and things and do slideshows of my files or online ones… but it’d make my whole process 10000x easier if I can get spacedesk on there and essentially use it as a second monitor from across the room.

Many thanks if there’s any solution! (I’m a dev so don’t be afraid to include like… usb debugging and various nonsense.)

Cheers,

T

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[spacedesk Christian]

Hi @m-fessler,
We just released a new spacedesk Driver v2.1.10 on our website, this update includes the Password protection and encryption feature which is only available in a licensed Android viewer.
Please update your spacedesk Driver to the latest version and let us know if you encounter any issues.
We look forward to your Feedback!

• This reply was modified 1 year ago by spacedesk Christian.
• This reply was modified 1 year ago by spacedesk Christian.

[spacedesk Christian]

Hi @rouven,
We just released a new spacedesk Driver v2.1.10 on our website, this update includes the Password protection and encryption feature which is only available in a licensed Android viewer.
Please update your spacedesk Driver to the latest version and let us know if you encounter any issues.
We look forward to your Feedback!

• This reply was modified 1 year ago by spacedesk Christian.

[spacedesk Christian]

Hi @kiki,
We just released a new spacedesk Driver v2.1.10 on our website, this update includes the Password protection and encryption feature which is only available in a licensed Android viewer.
Please update your spacedesk Driver to the latest version and let us know if you encounter any issues.
We look forward to your Feedback!

• This reply was modified 1 year ago by spacedesk Christian.

[exrulez]

Hi Christian,

Thank you so much for your kind answer!!
Gotcha, so eraser input not supported! Is this in the plans of being implemented?

The pen works fine in drawing, so it definitely is being recognized by windows through the tablet? I think… I just can’t use the side button at all that’s all 🙂

It’s funny I bought an Asus ZenScreen Ink MB14AHD with a stylus just because I wanted this feature, and the pen buttons work fine but they come with its own set of caveats as well. The asus pen doesn’t work as nice as the pen on the galaxy tablet via spacedesk!
I really like how responsive the pen is via Spacedesk, I don’t feel much lag in the writing.

Thanks!

[sgodzillap]

Hi,

I use a tablet samsung S9+ and a phone samsung s21.
When S9+ is USB and s21 is Wifi.. all is ok but wifi is slow and sometimes very slow.
So I try to connect both via USB.
I see on the spacedesk Desktop panel both are now on USB (USB(2 connected))
and I removed Wifi from the s21 to make sure it’s only USB.
But the s21 displayes a black screen.
In display settings (windows10) I see the s21 screen greyed out.
in the spacedesk Desktop panel s21 says : “Display mode Detached”
where the s9+ says “Display mode Extension mode”
If I remove the s9+ USB then s21 goes in “extension mode” and I can use it.
Not sure what I need to do to get both in extension mode ?

thx for help.

[spacedesk Christian]

Hi @dougw03,
We have released a new spacedesk Driver v2110 on the website.
please try it and let us know if it solves your problem.
looking forward to your feedback!

[spacedesk Christian]

Hi @heiz,
This looks like a known issue of spacedesk with 10-bit pixel format enabled in your main graphics adapter settings.
Could you please try to disable the 10-bit Pixel Format in the AMD Radeon Software?
Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.
After that, please try again with spacedesk.

[s.wolff]

Hi everyone,
using Spacedesk with Windws 10 PC and a Windows 11 Tablet. Works great and reliable. Only issue is Touch input. Before first input there ist a message “take control”. Is there any way to deactivate this message? Our customers are using this tablet for signing documents. Would be great if this message would not apperar before touch inpup. Thx for your help
Stefan

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[spacedesk Christian]

Hi @robreddude,
Unfortunately, you cannot use your Chromebook for spacedesk Windows Driver. it is only supported in Windows 8.1/10/11 machines.
You can only use your Chromebook as a secondary Machine/Client
for further information on setting up spacedesk, please refer to the Introduction and Setup -> System Requirements chapter in our user manual.
Link: https://manual.spacedesk.net/SystemRequirements.html

[jerryss]

First of all, thank you to the developers. This is great software!

my set up is: windows 11 pc running MSFS 2020.
Plus 4 old iPads, that are instrumentation panels for msfs

When the iPads connect via Wi-Fi, they work 100% and are seen by windows pc as 4 monitors.

Since I want to avoid Wi-Fi congestion and keep display rates high, I connect the iPads via usb and turn off Wi-Fi.

Connection via usb, works 50% of the time.sometimes it works if I reboot iPads and pc. Sometimes after 10 minutes the iPads ask me if I want to connect.

Do you have any suggestions on how I can make them connect via usb 100%?

Thanks

[Rounding5643]

I’ve been enjoying spacedesk to utilize my ipad as a display for Davinci Resolve on Windows 10. However there’s a major issue that’s causing random BSOD.

After extensive testing I’ve narrowed it down to spacedesk or rather a combination of spacedesk with nvidia drivers.

I’ve done extensive testing in GPU benchmark software with spacedesk connected as well as gaming and had no issues. Specifically, spacedesk being enabled will randomly crash to BSOD when using Davinci Resolve only. At first it was the VIDEO_TDR_ERROR BSOD which would occur after 5-10 mins of using Davinci. After reverting my nvidia drivers, I was able to sustain longer periods of time without crashing, but still did eventually crash to BSOD with error MEMORY_MANAGEMENT.

I’ve ran memtest86 and can rule out a RAM issue.

As mentioned, GPU has been extensively tested at peak power without error.

With spacedesk disabled, there have been no further BSOD. Are you aware of this issue and is there a hotfix planned or available?

Further context about my setup:
Windows 10 Pro
Davinci Resolve Studio
nvidia RTX 3090 546.33 driver (I’ve tried all newer drivers including studio as well)
latest spacedesk desktop app

[robreddude]

Is this compatible with a fire tablet ( HD 10 11th gen) I asked the column a few days ago without reply. And has the app been updated to run through USB?

[spacedesk Christian]

Hi @12345
Could you tell us what is the error you have encountered?
It could be because you cannot use the latest spacedesk Android app without using Google Play store anymore. You can only download the spacedesk app via playstore.
This changes is due to the implementation of the updated licensing agreement.
for more info about licensing: please visit this page-
Link: https://www.spacedesk.net/licensing/

[dezkk]

Hello, I have the following problem: When I connect an iPhone 8 via wire and connect to a computer, I have an excellent picture and there are no lags, but when I connect an ipad mini 2 instead of an iPhone 8, I start to experience lags, although the computer is set to 60 hz and there is no such problem on iPhone 8 I connected via USB 3.2 gen 1

[spacedesk Christian]

Hi @koduki,
1. For both USB Android and USB iOS clients:
– The connection ends when the server ( PC ) goes to sleep/shut down. The spacedesk viewer app must be opened again to restart the connection.
– The connection continues during server ( PC ) monitor sleep, (Current bug: Last frame update is shown on the client instead of “Connected-Display Off”). Frame updates will show again once the monitor wakes up.

2. Yes, USB connection in iOS is supported. Please check the CONNECTING A NEW DISPLAY MONITOR OVER THE USB CABLE -> Direct USB Cable Connection ->iOS USB Cable Connection chapter in the user manual – https://manual.spacedesk.net/iOSUSBCableConnection.html
-Unfortunately, unlike Android viewers, iOS viewers cannot automatically establish connection during app initialization.
you will have to confirm the permission dialog box to connect via USB everytime you open the app.

[koduki]

Hi.
The KindleFire is currently connected via USB and is in a state where it can perform the ‘automatically start app when Windows PC is switched on, automatically connect’ operation.
When the PC is off, it is set to keep the home screen displayed and not perform screen sleep.
Therefore, we would like to know if the following can be achieved.

1. from screen sleep (screen off), when the PC starts up, can it automatically recover, start up apps and automatically connect?
2.I own an iPad mini4, can I connect it via USB as well, and can I automatically connect it when the PC is switched on?

Currently, when I try to use it on my iPad, I have to tap the connection confirmation dialogue, and the app itself quits when disconnected, so I have to start the app and tap the dialogue in order to display it again.

If there is a better way, please let me know.
Thanks.

[spacedesk Christian]

Hi @fsimmer,
Thank you very much for sending the required files.
We had to move your replies to a different topic to avoid confusion due to you having a completely different issue.

Based on the traces we found 2 possible reasons for this issue:
– spacedeskDriverBus is missing in your machine.
– your client is showing a ‘detached’ status.

Could you maybe try the following?
1. re-install your spacedesk vDriver v2109
2. open the Windows Display Settings on your primary machine and click the detached/greyed-out client then just attach it by selecting extend.
You can also refer to our CONFIGURATION AND SETTINGS
-> Windows Driver (Primary Machine) -> Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel chapter in our manual –
https://manual.spacedesk.net/DesktopExtensionorDesktopDuplica.html

[Fsimmer]

Hi,

I got the same problem, on 2 different Ipads I get the message “connected – display off”
– I deleted the app and reinstalled it
– I deleted the app from windows and deleted it
– I re-installed the nvidia GPU drivers
– I am running the latest versions, windows 11 app: 2.1.09 / the ios app 1.0.51

also i tried to connect directly with USB cable, I installed Itunes, but through usb I dont see the device.

I also attached a logfile, i hope this can help a bit 🙂
I think I prefere to use both options since using the usb, it will probably be faster, and I want to use it in FS2020.

I also have no incompatible software installed 🙂

Thanks for the help!!

[Mouseunder]

I’ve seen the black bar issue in many older Android apps that don’t support modern aspect ratios (19:9, 19.5:9, 20:9)

[Mouseunder]

Even if you use 1280 x 720 resolution, the black bar will remain and the image will not be centered. On a tablet with a 16:9 aspect ratio there is no such problem. I tried the same resolution in a similar application SuperDisplay, there is no black bar.

[spacedesk Christian]

Hi @elyrion,
It seems you are using resolutions for your main screen and spacedesk Viewer that don’t have the same aspect ratio.
Could you please try to follow the suggestions in this thread?
Link: https://forum.spacedesk.net/forums/topic/12-android-tablet/

[spacedesk Christian]

Hi @anatos,
We would also like to know the following:
– Viewer app (Android/iOS/Window)?
– Network Connection type (wired/wireless)?

it could also be that your main monitor is set to a different refresh rate when sapcedesk is connected.
Could you please try connecting your secondary machine to spacedesk -> go to Windows settings -> system -> display -> click your main monitor (usually labeled as 1) -> scroll down and click Advance Display -> then choose your preferred refresh rate.

note: in case you are using duplicate mode, it is expected that your main monitor’s fps will be capped to 60fps.

• This reply was modified 1 year ago by spacedesk Christian.

[spacedesk Christian]

Hi @astraios,
are you having black bars on the side of your tablet screen? if yes,
your main screen resolution and spacedesk Viewer resolution need to have the same aspect ratio (e.g. 4:3). Example for 4:3 aspect ratio: Main display screen 1920×1440 and viewer display screen 800×600. they both have the same aspect ratio.

You can change the resolution of spacedesk Viewer in spacedesk Viewer app menu.
In case of Desktop extension:
You can go to spacedesk Android viewer settings then check if “Use native android device resolution” is checked if not, please check it -> connect your android viewer to the server -> go to windows settings -> select the display # of your device -> go to resolution and change it to the native resolution of your android device.

In case of mirror/duplication:
Please go to spacedesk Android Viewer -> Settings -> Resolutions -> Choose Custom Resolution, please choose the resolution that matches your device’s aspect ratio – the one with (*) mark.

• This reply was modified 1 year ago by spacedesk Christian.

[Astraios]

Hi and Hello,

everythink works fine on WiFi and USB – great software – is there a way having SpeceDesk completly filled out my tablets display? nice regards and love

[Mouseunder]

My device: Realme 9 5G
OS: Android 12
Screen: 6.6″ — 2412 x 1080 (480 DPI)

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[Ronalpinhos]

Could you please check lower resolutions on your Mi Pad 5 to see if you can also observe screen tearing when using WiFi connection?”

The issue does not appear on Wifi, only on Android USB cable connection. Not present on lower resolutions either.

also, could you please send us a screenshot/photo of the screen tear issue?

I took a screenshot video with the snipping tool but the issue was not present on the video, but present on the screen, then I solved the issue not sure how by surprise so I do not have one.

The tearing was 1, 2 or 3 horizontal bands, from side to side, on the middle sections of the screen, never touching the bottoms or tops. The bands widths were approximately a 4th of the display, and they were frozen on an earlier frame from the video for a few seconds and then played the video with a delay.

[Ronalpinhos]

Hey mate. Thanks for the answer.

Indeed, there are no issues in other devices, only the Mipad 5.

I have done as you said, and yes, it only happens on 4k resolution.

I have done more troubleshooting:

1. Wiped data and reinstalled the APKs to the January 23rd version, I missed that update somehow.

2. Set the custom resolution to the resolution of the Mi Pad 5 and disable native resolution, same for the Samsung Tab.

3. Adjusted the compression in the Windows Spacedesk program to 92 for the Mi Pad and 82 on the Galaxy tab, In the past this compression gave me bad image quality, but now, I suspect thanks to the latest update and resolution setting the quality is good and I’m getting a way for fluid motion than before, great in sports.

4. I have learned that my display is hardwired to the AMD integrated IGPU, so the Nvidia control panel does not do much, no remux to switch either. In addition, my AMD CPU is not compatible with Freesync, so there is that.

At this point, it was working well but when adjusting the scaling of the Mi Pad in Windows display settings the problem came back again, I rebooted and left it at 100%, as recommended by Windows, and the problem went away.

I rebooted and after a while of 100% scaling I switched back to 250% to try and there is no tearing for now, Im not sure what can cause this miracle, but it is surely welcome.

I also have Vsync set to Fast and Superresolution to 4, just to try out things I do not remember when I set it up that way but it was in the last batch of changes, I won’t be changing any more settings since I finally managed to make it work, the problem is that I changed so many things that I do not know what fixed the issue, which Im sure will come back to bite me later on.

I will keep you posted, thank you for your time.

[spacedesk Christian]

Hi @robreddude,
Do you intend to use both tablet and chromebook as a client? or tablet (client) – Chromebook (server)?
To use spacedesk, you should install spacedesk Driver Console (Server) which is only supported in Win7/8.1/10/11 machines.
you will need a client (Windows/Android/iOs/HTML5) for this to work.
with this setup, you can use either USB or Wifi Connections.

you can refer to the Introduction and Setup -> System Requirements chapter in our user manual.
Link: https://manual.spacedesk.net/SystemRequirements.html

• This reply was modified 1 year, 1 month ago by spacedesk Christian.

[robreddude]

I have downloaded space desk to tablet and chromebook. But cannot connect the two even though they are on the same network. Is there a way to just connected through c type usb/ charger. Thanks in advance.

[spacedesk Christian]

Hi @kirvin13,
Thank you very much for sending the required files.
Unfortunately, We didn’t find any traces that could help us with this issue.. have you made sure to reproduce the issue properly before turning OFF the Diagnostics collection?
Can you tell us what model your Android device is?
Could you also try to restart your Android device and try again with the USB Cable?

If the issue persists, please check if there are any errors in your Device Manager.
please go to Device Manager, locate your Android device, and check for any errors (indicated by a yellow exclamation mark). If you see one, right-click on it > select ‘Properties,’ > go to the ‘General’ tab > take a screenshot > send it to us.