Forum Forums spacedesk Discussions “connected -display off” – Non-working USB

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  • #25614


    I got the same problem, on 2 different Ipads I get the message “connected – display off”
    – I deleted the app and reinstalled it
    – I deleted the app from windows and deleted it
    – I re-installed the nvidia GPU drivers
    – I am running the latest versions, windows 11 app: 2.1.09 / the ios app 1.0.51

    also i tried to connect directly with USB cable, I installed Itunes, but through usb I dont see the device.

    I also attached a logfile, i hope this can help a bit 🙂
    I think I prefere to use both options since using the usb, it will probably be faster, and I want to use it in FS2020.

    I also have no incompatible software installed 🙂

    Thanks for the help!!


    I made a smaller file, the first one did not want to upload.

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    Hi @fsimmer,
    Thank you very much for sending the required files.
    We had to move your replies to a different topic to avoid confusion due to you having a completely different issue.

    Based on the traces we found 2 possible reasons for this issue:
    – spacedeskDriverBus is missing in your machine.
    – your client is showing a ‘detached’ status.

    Could you maybe try the following?
    1. re-install your spacedesk vDriver v2109
    2. open the Windows Display Settings on your primary machine and click the detached/greyed-out client then just attach it by selecting extend.
    You can also refer to our CONFIGURATION AND SETTINGS
    -> Windows Driver (Primary Machine) -> Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel chapter in our manual –

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