Search Results for 'spacedesk'

[Warrret]

Hi, thanks for your answer

My graphics driver is up to date, but I cant seem to find the setting to enable native USB connection.

I have tried attaching the zip file, but it is too big, so instead I have uploaded it to mediafire. Here is the link https://www.mediafire.com/file/wkkc6on3rxqa35e/2024-06-11-122304-spacedeskRuntimeDiagnostics.zip/file

• This reply was modified 3 weeks, 4 days ago by Warrret.

[concacto]

I can’t customize it on the client because all the options are hidden in the spacedesk viewer

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[spacedesk Nicole]

Hi @p424top,

Audio feature is currently not yet supported when connecting spacedesk iOS viewer via USB cable.

• This reply was modified 3 weeks, 4 days ago by spacedesk Nicole.
• This reply was modified 3 weeks, 4 days ago by spacedesk Nicole.

[p424top]

Hi, I am a media artist working in Korea.

Currently, I am using 5 iPhones connected to my PC with USB 3.2 cable. And I want to output sound from each iPhone separately. But I can only see the video on the screen and no sound is output.

Is it because the Spacesk feature does not support sound output from iPhones? Or am I not using the feature correctly?

Any answers would be appreciated.

Related Information
spacedesk 2.1.19
PC: lenovo M70q Gen4 Tiny
Device(Monitor): iphone SE2

[spacedesk Nicole]

Hi @concacto,

please refer to our user manual topic “Framerate per second” (https://manual.spacedesk.net/Frameratepersecond.html).

[spacedesk Lea]

Hi @warrret,

Please check these possible known reasons for BSOD with spacedesk:

1. If you have an old Nvidia graphics driver version (specifically v461.09 – release date: 2021.1.7), please make sure to update it to a more recent version which is available on their official website or via Nvidia GeForce Experience.

2. If you are using USB tethering connection, the USB driver used by USB tethering network causes a BSOD crash in some cases.
Please use native USB cable connection instead, you can enable it via spacedesk Driver Console.

For more info check the chapter Windows 10 crash with BSOD chapter in the spacedesk documentation – https://manual.spacedesk.net/Windows10CrashwithBSODBlueScreen.html.

If the suggestions above did not help, please send us the diagnostic files for further analysis.
Just run the spacedesk Driver Console -> Diagnostics -> Save All Information button (in the prompt please click Yes to restart the console app as administrator to collect any possible dump file for the BSOD).
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

• This reply was modified 3 weeks, 6 days ago by spacedesk Lea.

[Warrret]

I have been trying to set up spacedesk to use my old samsung tablet as another monitor for my laptop, but whenever it’s connected it causes the laptop to blescreen after a bit. the code is usually IRQL_NOT_LESS_OR_EQUAL but sometimes its SYSTEM_SERVICE_EXCEPTION

[AllGrihan]

I found out why this is happening. If the function NVIDIA ShadowPlay is active then SpaceDesk shows blank screen. Off ShadowPlay and additional display works.

[amiga]

for clarification of the spacedesk viewer app settings:
if only “Use native android device resolution” option is checked
and
“Use custom resolution” option is unchecked,
then the resolution is only 1920×1080?
Yes. the resolution is only 1920×1080.

What is the model and Android version of the smart TV?
The model is SUPER3-X50 of LeTV. The model is made in China.
The Android version is 5.0.1.
[ro.build.characteristics]: [tv]
[ro.build.date.utc]: [1534908690]
[ro.build.date]: [Wed Aug 22 11:31:30 CST 2018]
[ro.build.description]: [aosp_guava-user 5.0.1 V2301RCN02C060072B08221N 180822.113025 release-keys]
[ro.build.display.id]: [V2301RCN02C060072B08221N release-keys]
[ro.build.fingerprint]: [Letv/X3-50/X3_50:5.0.1/V2301RCN02C060072B08221N/180822.113025:user/release-keys]
[ro.build.host]: [tv-k8s-11c2adc2c1c868]
[ro.build.id]: [V2301RCN02C060072B08221N]
[ro.build.product]: [guava]
[ro.build.tag]: [5.0.1/V2301RCN02C060072B08221N/180822.113025:user/release-keys]
[ro.build.tags]: [release-keys]
[ro.build.type]: [user]
[ro.build.user]: [letv]
[ro.build.version.all_codenames]: [REL]
[ro.build.version.base_os]: []
[ro.build.version.codename]: [REL]
[ro.build.version.incremental]: [180822.113025]
[ro.build.version.release]: [5.0.1]
[ro.build.version.sdk]: [21]
[ro.build.version.security_patch]: [2016-03-01]

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[spacedesk Nicole]

Hi @jsmasterson,

I assume that you’ve already checked that the USB cables are good, but I still want to ask,
are the cables not broken? Does the usual functionalities e.g. file transfer work properly?

Is USB Debugging disabled in Developer Options of the L7 Pritom tablets?

Could you please check if the lag already happens with ONE USB cable connection of L7 Pritom tablet?
If it does NOT happen, connect the second L7 Pritom tablet by USB cable.
If it does happen,
– open Task Manager. Are the CPU, GPU, and Memory usages too high?
– please send us again the diagnostics. The previous diagnostics did not contain the spacedesk driver logs. If the folder exceeds 512KB, please upload it in Google Drive/One Drive/Dropbox/or any similar app and send us the download link.

Looking forward to your feedback.

[spacedesk Nicole]

Hi @averageuser,

spacedesk Driver Console -> Control has a setting ‘Connection close delay’.
When the client disconnects, it will let the spacedesk display stay plugged and preserve the state of opened windows until the timeout.
To enable, input a timeout value in seconds and press Enter key.
Have you tried this?

[spacedesk Nicole]

Hi @jsmasterson,

is this related to the following posts?
– SLOW PERFORMANCE 4second lag time (https://forum.spacedesk.net/forums/topic/slow-performance-4second-lag-time/)
– REMOTE ACCESS HELP??? (https://forum.spacedesk.net/forums/topic/remote-access-help/)

If it is, does the issue already happen with one Pritom L7 tablet connected by USB cable?

As per your question about performance on commercial/licensed version,
it isn’t any different to non-commercial/unlicensed version.

• This reply was modified 1 month ago by spacedesk Nicole.

[jsmasterson]

Hello?

Ive been reading other peoples experiencing the same Lag time with the USB connection that is supposed to be more stable and SMOOTHER than WIFI connection.

Noone is replying from spacedesk support….I posed 3 times on 3 separate occasions Ive sent the logs to you all……
Whats the deal, should I just buy the commercial version for better performance…maybe some better help.??

Please help or at least say something..

[Rackneh]

Hey yall!

I’ve been using SpaceDesk for a long time now, I made a lego slide-on for my TV that blocks the flickering X symbol BUT I recently found out how I can get rid of it but it’s pretty weird.

Quick why it works: The X to close button on the top right only shows on the display that the screenshare was started on.

How to fix it:

1: Start the Spacedesk Viewer application on a different monitor than the one you want the screen to be on. (1)
2: Drag the connected SpaceDesk viewer to the monitor you actually wanna have it on.
3: fullscreen the app there.

(*1): If you have a resolution within the “Other screen resolutions” for a weird aspect ratio screen like your phone, make sure the screen you start the spacedesk viewer app on has the same resolution as the screen you want the second monitor to be.

If you have questions ask them below or add me on Discord by the same username.

I personally use Spacedesk atm to both connect to my Steamdeck while it’s docked, but I also now just have my TV connected to my Steamdeck dock by default and stream a second screen for my main rig on my Steamdeck.
It took a few times for me getting annoyed by the flickering X button and having made a slideon for the TV that I found out how it actually dissapeared

• This topic was modified 1 month ago by Rackneh.

[AverageUser]

Spacedesk supports wires and wireless connection methods, is there any possibility to implement the following usage scenario:
Make a Connection Pair (for example, usb and wi-fi connections).
When this connection pair is established, connection loss from the main source (usb, probably) leads to auto switch to the secondary source (wi-fi), it doesn’t need to be instant, it just needs to prevent losing states of opened windows at the Spacedesk screen.

This is important in case when user wants the best response (wired connection) when working at stationary place, but sometimes wants to change his position for a moment (going wireless).

[spacedesk Nicole]

Hi @averageuser,

thank you for reporting this issue.
spacedesk has not been tested on USB 4.
Could you please update to spacedesk Driver v2.1.20 and send us the diagnostics?
Just open the spacedesk Driver Console -> Diagnostics and follow the Diagnostics Collection steps.
Please send us the compressed folder on your next reply.
In case the file exceeds 512KB, please upload to Google Drive/One Drive/Dropbox/any similar app and send us the download link.
Looking forward to your feedback.

[spacedesk Lea]

Hi @jsmasterson,

Multiple connection issue can be caused by any of the following:
1. In case you are connecting via spacedesk HTML5 Viewer, then only one spacedesk connection is allowed.

2. If you are using 2 or more identical Android or iOS device, it’s possible that all devices have the same device identification.
On your Android or iOS device, go to spacedesk viewer app settings (of each device) and clear the app data before connecting to spacedesk server.

If it’s not any of the reasons above, could you please send us the diagnostic info on your primary machine.
Just open the spacedesk Driver Console -> Diagnostics.
– switch Diagnostic Collection ON (check)
– try to connect all the spacedesk Viewer apps and reproduce the multiple connection problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information” (if dialog box appears, just click NO)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[AverageUser]

Input:
Type-C cables of 2.0, 3.x, 4 versions
Tablet with USB type-c v3.2

Issue:
Was using Spacedesk with usb 2.0 type-c cable – worked pretty well.
Plugged usb 4 – Windows said “Device not recognized…” when USB Cable driver is ON. Spacedesk is not launching USB Session.
When disabling USB Cable driver – default Windows connection works normally (can transfer files), so there is no real problem with my cables and devices. And sorry, but I need to say, that the analogue program for virtual display works with USB v3.2, so no real problems at my side.
Tried USB v3.2 capable cable – same as v4 error.
Can use Spacedesk and USB 4 only when plugging USB v4 into USB 2.0 adapter.

Question:
Have Spacedesk been tested with USB versions, better than 2.0? Can you say that type-c USB v3.2 connection must work with software?

• This topic was modified 1 month ago by AverageUser.

[spacedesk Nicole]

Hi @gdspwilson,

have you tried the troubleshooting tips in our user manual’s Network Connection topic https://manual.spacedesk.net/NetworkConnection.html ?

If the troubleshooting tips did not help, please send us the diagnostic logs for further analysis.
Just open the spacedesk Driver Console -> Diagnostics
– download DebugView (a Download button is available)
– switch Diagnostic Collection ON (check)
– Reproduce the problem by connecting the client
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information” (if dialog box appears, just click NO)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply or upload to Dropbox/Google drive/One drive/similar apps and send us the link.

[AverageUser]

@spcdsk_nicole

native USB is great, but when using Spacedesk with Tablet, I cannot utilize USB connection in a proper way.
I need to use a USB Hub, which disables type-c input for data (only charging), but offers a type-a for data.
That’s why me is using Ethernet OTG.
After “warming up” of the Ethernet connection described in my prev response performance, is same great as with native USB.
I think, that you should test this scenario, cause it’s working pretty well, just required one fix for now. And some of the users may benefit from it. Like, my PC has not much of high speed USB ports to use with Android, but there is powerful 2.5Gbit Ethernet vacant for connection.

Thanks for the answer and your wonderful app, I hope there will be improvements!

• This reply was modified 1 month ago by AverageUser.

[gdspwilson]

Hi Everyone,
I’ve been using Spacedesk successfully for the last 6 months or so . . . and then suddenly it just stopped working entirely. I have:
– uninstalled and reinstalled spacedesk from min Win 10 PC.
– Cleared cache and data from my android tablets
– tried to connect via hostname (unsuccessfully)
– tried to connect via IP address (unsuccessfully)
– removed permissions on Windows Defender (firewall)
– re-added firewall permissions
– verified static IP addresses for my PC and android devices

Nothing seems to work. I’m wondering if there was a Windows Update or something that might be causing this conflict because, prior to 2 days ago, the solution has been working nicely for me. I can’t seem to figure this out.

Any ideas?

[spacedesk Nicole]

Hi @kostasrz,

the ‘X’ button on Windows 7 viewer app is designed for Windows machines e.g. Surface that do not have a keyboard or mouse to exit full screen mode.

Have you tried our spacedesk Windows viewer from Microsoft Store?
This is an alternative to our old Windows 7 viewer app.

[AverageUser]

Tried to connect Android Tablet with OTG Ethernet adapter to my Windows PC directly.

Input:
Gigabit Ethernet to USB Adapter is working correctly (tested)
Ethernet Cable is working correctly (tested)
PC Ethernet port is working correctly (tested)

Additional:
Tablet to Router to PC is working great, but limited by Router.

Issue:
SLOWEST Speed after connection! 16 Mbit is MAX what I have ever seen.

But! I have a strange semi SOLUTION:
If I start iperf server on Tablet, then launch iperf client from Windows (just to push limits of connection) this iperf session goes very well! Speed is over 300 Mbit (x20 increase).
After this “warming up” iperf transmission Spacedesk starts to work like a charm! Connection is fast as when iperf was doing benchmark.
So, every time after I unplug network adapter and want to make Spacedesk session by Android – Windows over Ethernet, I must launch a single iperf benchmark.

Question:
Do I need special Ethernet configuration to overcome this problem?
Can Spacedesk team somehow solve this? // Temporarily, I think about: Spacedesk connects and doing fast benchmark of the MAX speed of connection to “warm it up”.

[spacedesk Nicole]

Hi @vincnet,

after enabling ‘Local Network’, have you tried to terminate the spacedesk viewer app then re-open it?
As an alternative to wireless connection, you may also connect by USB cable. For further details, please refer to our user manual’s “iOS USB Cable Connection” topic (https://manual.spacedesk.net/iOSUSBCableConnection.html).

As for the expiry,
spacedesk can still be used but it will display black and white images.
A new version will be available that has extended expiry date.

[isjami]

I’m also looking forward to this feature. Here’s my current setup:
– 13″ iPad Pro M4 (2024)
– USB connection
– 1280×960 resolution @ 60Hz

It’s running perfectly smooth; love it! I have tried Duet, Luna Display, Chrome Remote Desktop… this one is by far the best.

But, I use Universal Control to let my MacBook Pro’s mouse and keyboard move over to control the iPad. I can control SpaceDesk app that way, but cannot interact with the Windows host at all… I have to use a separate mouse and keyboard currently.

That feature addition would be incredible; if spacedesk charged for it, I would pay.

[vincnet]

i already turn on local network
my ios version is ios 17.5.1 iphone13

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[spacedesk Nicole]

Hi @jonasbendtsenme-com,

open spacedesk Driver Console on your primary machine and uncheck Password Protection and Encryption.
For further details, please read “Password Protection and Encryption” topic of our user manual (https://manual.spacedesk.net/PasswordProtectionandEncryption.html).

@wen,
if this is also the cause of your problem, then please follow my suggestion above.

[spacedesk Nicole]

Hi @kuschanow,

was it the Android spacedesk viewer from the emulator or the Windows viewer that’s not able to connect locally?

Android spacedesk viewer from emulator:
Did the app not able to discover the spacedesk server?
Was the emulator connected to AndroidWifi?

Windows viewer:
Local host connection is not supported.

Alternative:
Use HTML5 spacedesk viewer (http://viewer.spacedesk.net/).
This can connect locally.
Please note that only one HTML5 viewer connection is allowed and the performance of this viewer is not as good as the native viewers.

[spacedesk Nicole]

Hi @wen,

what did you mean by your laptop being “locked”?
Were you not able to connect?
Were you not able to use some of the spacedesk features?

[wen]

Hi spacedesk management
I’m a student using spacedesk in class to taking notes.
But one day my laptop being locked as commercial usage
How can I get my machine to be unlock?

[spacedesk Lea]

Hi @marco,
Are you using an old version of spacedesk Driver on your primary machine?
If yes, please update to the most recent version available on our download page – https://www.spacedesk.net/#download

For more details about black and white screen, please check

Black and White Image: EXPIRY of BETA VERSIONS!

• This reply was modified 1 month, 2 weeks ago by spacedesk Lea.

[spacedesk Lea]

Hi @sergiocalmon,
Please try uninstalling the spacedesk v1057 thru Windows Control Panel?
Please check the chapter “UNINSTALL ON WINDOWS PRIMARY MACHINE -> Uninstall Using Windows Control Panel”
in the spacedesk documentation https://manual.spacedesk.net/UninstallUsingWindowsControlPane.html

• This reply was modified 1 month, 2 weeks ago by spacedesk Lea.

[blaastg]

There are 4 identical Android TVs. The SpaceDesk server sees them, but does not collect them into one video wall. TV resolution 1920×1080, video wall 2×2, video wall resolution 3840×2160. I don’t understand what the problem could be. USB didn’t work at all, not 2.0 not 3.0. Windows sees a 3840×1920 screen, but the TV only displays the desktop, each TV gives the same picture.

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[Soapp]

I use Flight Simulator 2020 with 2 Lenovo tablets connected via USB. On the tablets I use the Garmin G1000 Cessna Pfd and Mfd.
Everytime I click a button on the tablet, the mouse pointer also moves there. So if I want to click something in the sim I need to drag the mouse pointer through 2 tablets and one monitor back to my main window where my sim is running. Kind of annoying. Any help/hints are highly appreciated 👍
I need only touch functionality on the tablets and the mouse pointer should stay in my main window!
Thanks!

[spacedesk Lea]

Hi @jamesson,
Thanks for showing us the video.
Can you please quickly try to toggle the Audio icon (disable-enable) and see if it will make any difference.
If it did not help, please send us the debugview log of the spacedesk Viewer app, just follow the steps below:

1. On your secondary machine where you run the spacedesk Viewer app, please download the DebugView app thru this link: https://download.sysinternals.com/files/DebugView.zip
2. Right-click -> Extract the contents of the DebugView.zip, and run the Dbgview.exe as administrator.
3. In the Capture tab, make sure to check the “Capture Win32”
4. Run the spacedesk Viewer app and connect to your primary machine and try to toggle(disable-enable) the Audio icon in the settings menu bar.
5. In the DebugView window, there should be spacedesk viewer traces starting with “SA [xxxx:xxxx]:SAxxxxx…..”
Please save the DebugView traces into a log file, and make sure to change the format to .txt file before attaching it to your reply.

[spacedesk Nicole]

Hi @dougw03,

is this happening on latest spacedesk Driver v2.1.19 and latest spacedesk iOS viewer?
Have you tried to toggle (uncheck->check) the Communication Interface “USB Cable iOS” check box in the spacedesk Driver Console?

[spacedesk Nicole]

Hi @christmas,

when you connect by USB, does the message “Open spacedesk to handle USB (spacedesk)?” pop-up on your Android phone (please see attached screenshot, Android_spacedesk_popup.jpg)?
If it did not show, please check in USB accessory options if File Transfer is selected (please see attached screenshot, Android_USB_accessory_options.jpg).

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[dougw03]

I am using a 2018 iPad Pro with a Windows 11 Machine connected via USB. Every now and then SpaceDesk cannot detect my Windows machine. IpadOS detects the machine because I get the prompt to enter my passcode. However SpaceDesk hangs on the connection page. I’ve tried force closing the app and unplug/replug USB but no luck. The only way to get SpaceDesk to detect the iPad is to power cycle my iPad. Any ideas?

[spacedesk Lea]

Hi @jamesson,
Thank you very much for sending the diagnostic logs.
Did you enable the Remote Audio in the spacedesk Viewer settings -> Audio -> Enable audio output or in the menu bar settings over the screen?

• This reply was modified 1 month, 2 weeks ago by spacedesk Lea.

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[spacedesk Lea]

Hi @amirmordadi,
Unfortunately, it’s not possible.
spacedesk Server/Driver is not available for Android devices, it only supports Windows 8.1/10/11 operating system.
You can only use your Android phone as second screen of your Windows PC with spacedesk Viewer app.

For details, please refer to the system requirements chapter in the spacedesk documentation
https://manual.spacedesk.net/SystemRequirements.html

[spacedesk Lea]

Hi @miro,
Thank you very much for sending the spacedesk Driver info, but unfortunately it’s incomplete.

Is the display detached in the display settings?
Have you tried attaching it by selecting Extend/Duplicate in the Multiple displays drop down menu?

Could you also please check for incompatible software product via spacedesk Driver Console -> Incompatible Software Products.

If the suggestions above did not help, please send us the diagnostic logs for further analysis.
Just open the spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
– switch Diagnostic Collection ON (check)
– Connect your spacedesk Viewer app and reproduce the display off problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information” (if dialog box appears, just click NO)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Nicole]

Hi @srirams05,

trackpad as mouse input is currently not supported.
Our spacedesk iOS viewer developer is on it
but, there’s no definite schedule yet when this will be available.

[spacedesk Nicole]

Hi @vinny,

we’ve separated your post as a different topic.
Please refer to our user manual’s Troubleshooting chapter, Network Connection topic:
https://manual.spacedesk.net/NetworkConnection.html.

[spacedesk Lea]

Hi @mark_ryan35,

Is the blank screen in main monitor only happens when spacedesk is connected?
If yes, please try the “Clear Windows Display Settings” button on the spacedesk Driver Console -> Control, before trying to connect the spacedesk viewer app.

• This reply was modified 1 month, 2 weeks ago by spacedesk Lea.

[mark_ryan35]

Hi all!
Hope you can help me with this little issue. I’ve been using Spacedesk for ages with no issues, then last week I started having some issues.
First of all, I was using my i-pad as a second extended screen to the right of my my main PC monitor. Then the main monitor stopped displaying (Blank) anything & the main screen was on my i-pad only. Strange I know.
Now after trying to rectify this problem none of the screens are displaying any image!
As you can understand it’s now a little bit difficult to adjust any of the system settings with NO display output.
If you can resolve or help me fix this problem I would be very great-full.
Thanks folk,
Over & Out!
Mark

[spacedesk Nicole]

Hi @christmas,

based on the diagnostics info you previously sent, this USB Mobile Monitor Virtual Display is installed via LetsView.
It doesn’t seem to conflict with our spacedesk USB feature.

BUT, it could conflict if:
1. LetsView’s ‘Control Android’ feature is being used as this requires USB Debugging enabled on your phone. If it is enabled, please turn it OFF in the Developer Options settings of your phone.

2. There might be an old driver version of USB Mobile Monitor installed.
Please check in Device Manager, View -> Devices by driver, if there is a usbmmu.inf listed (please see attached screenshot, DeviceManager_usbmmu.png, as an example).
If it’s present, right click on it and select ‘Remove driver’.
Check both ‘Uninstall this driver from any devices that currently use it.’ and ‘Attempt to force removal of this driver while it is still in use by devices.’ (please see attached screenshot DeviceManager_usbmmu_removal.png).

Looking forward to your feedback.

• This reply was modified 1 month, 3 weeks ago by spacedesk Nicole.

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[spacedesk Nicole]

Hi @srirams05,

for further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics.
– first, download Debug View (there is a Download button and status that will indicate if it’s ‘Available’)
– switch Diagnostic Collection ON (check)
– Connect your spacedesk Viewer app and reproduce the problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information”
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply
or upload to Dropbox/Google Drive/etc. and send us the link.

[spacedesk Nicole]

Hi @christmas,

thank you very much for sending the diagnostics info.
Could you please try to disable or uninstall Amyuni USB Mobile Monitor?
This software product seems to conflict with our spacedesk USB driver.
Looking forward to your feedback.

[spacedesk Nicole]

Hi @christmas,

the diagnostic info is incomplete but it seemed to indicate that the spacedesk server was suddenly stopped.
To analyze how this happened, download DebugView first – there is a download button in the Diagnostics and will show if it’s already available (please see attached screenshots).
Then please follow again the steps to get the diagnostic info.

Have you checked if USB debugging is really OFF in your Android device?

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[spacedesk Nicole]

Hi @christmas,

Please update to spacedesk Driver v2.1.19.
If the problem still persists, please send us again the diagnostic info (same steps mentioned above).