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  • kuschanow
    Participant

    I use android emulator to make third monitor on my PC. Now I get to know about windows viewer, but I can’t connect to localhost (127.0.0.1, 192.168.1.2, 0.0.0.0, I tried all this IP).

    #26996
    spacedesk Lea
    Keymaster

    Hi @blaastg,

    For a 2×2 Videowall setup, you have to set the correct Position(X;Y) of each viewer/client on the Videowall Client Settings page e.g.
    Viewer #1: X = 0, Y = 0
    Viewer #2: X = 1921, Y = 0
    Viewer #3: X = 0, Y = 1081
    Viewer #4: X = 1921, Y = 1081

    #26992
    spacedesk Lea
    Keymaster

    Hi @sergiocalmon,
    Please try uninstalling the spacedesk v1057 thru Windows Control Panel?
    Please check the chapter “UNINSTALL ON WINDOWS PRIMARY MACHINE -> Uninstall Using Windows Control Panel”
    in the spacedesk documentation https://manual.spacedesk.net/UninstallUsingWindowsControlPane.html

    blaastg
    Participant

    There are 4 identical Android TVs. The SpaceDesk server sees them, but does not collect them into one video wall. TV resolution 1920×1080, video wall 2×2, video wall resolution 3840×2160. I don’t understand what the problem could be. USB didn’t work at all, not 2.0 not 3.0. Windows sees a 3840×1920 screen, but the TV only displays the desktop, each TV gives the same picture.

    Attachments:
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    #26981
    sergiocalmon
    Participant

    keeps asking for version 1057.msi when updating the application

    • This topic was modified 1 month, 2 weeks ago by sergiocalmon.
    • This topic was modified 1 month, 2 weeks ago by sergiocalmon.
    Attachments:
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    #26980
    Marco
    Participant

    I use my iPad 10th as second monitor but it is only black and white. Why, how can i fix it

    Soapp
    Participant

    I use Flight Simulator 2020 with 2 Lenovo tablets connected via USB. On the tablets I use the Garmin G1000 Cessna Pfd and Mfd.
    Everytime I click a button on the tablet, the mouse pointer also moves there. So if I want to click something in the sim I need to drag the mouse pointer through 2 tablets and one monitor back to my main window where my sim is running. Kind of annoying. Any help/hints are highly appreciated 👍
    I need only touch functionality on the tablets and the mouse pointer should stay in my main window!
    Thanks!

    #26976
    spacedesk Lea
    Keymaster

    Hi @jamesson,
    Thanks for showing us the video.
    Can you please quickly try to toggle the Audio icon (disable-enable) and see if it will make any difference.
    If it did not help, please send us the debugview log of the spacedesk Viewer app, just follow the steps below:

    1. On your secondary machine where you run the spacedesk Viewer app, please download the DebugView app thru this link: https://download.sysinternals.com/files/DebugView.zip
    2. Right-click -> Extract the contents of the DebugView.zip, and run the Dbgview.exe as administrator.
    3. In the Capture tab, make sure to check the “Capture Win32”
    4. Run the spacedesk Viewer app and connect to your primary machine and try to toggle(disable-enable) the Audio icon in the settings menu bar.
    5. In the DebugView window, there should be spacedesk viewer traces starting with “SA [xxxx:xxxx]:SAxxxxx…..”
    Please save the DebugView traces into a log file, and make sure to change the format to .txt file before attaching it to your reply.

    #26974
    jamesson
    Participant

    Yes, I did.
    I made a video to show. I uploaded it to OneDrive:
    https://1drv.ms/v/s!AruLFvCmrEOusag5PeGbA0icYeHxHw?e=ZQaiQx

    #26970
    spacedesk Nicole
    Keymaster

    Hi @dougw03,

    is this happening on latest spacedesk Driver v2.1.19 and latest spacedesk iOS viewer?
    Have you tried to toggle (uncheck->check) the Communication Interface “USB Cable iOS” check box in the spacedesk Driver Console?

    #26966
    dougw03
    Participant

    I am using a 2018 iPad Pro with a Windows 11 Machine connected via USB. Every now and then SpaceDesk cannot detect my Windows machine. IpadOS detects the machine because I get the prompt to enter my passcode. However SpaceDesk hangs on the connection page. I’ve tried force closing the app and unplug/replug USB but no luck. The only way to get SpaceDesk to detect the iPad is to power cycle my iPad. Any ideas?

    #26962
    spacedesk Lea
    Keymaster

    Hi @amirmordadi,
    Unfortunately, it’s not possible.
    spacedesk Server/Driver is not available for Android devices, it only supports Windows 8.1/10/11 operating system.
    You can only use your Android phone as second screen of your Windows PC with spacedesk Viewer app.

    For details, please refer to the system requirements chapter in the spacedesk documentation
    https://manual.spacedesk.net/SystemRequirements.html

    #26961
    jamesson
    Participant

    the attachment was larger than the allowed limit.
    I made a download link on OneDrive

    https://1drv.ms/u/s!AruLFvCmrEOusagFkn9_OK_1-xexZQ?e=RNjwG9

    #26946
    coladelicious
    Participant

    windows 11 pro 64bit
    23H2
    2024-03-31
    22.631.3593
    ————————————————————————————————————

    When using a dark theme, using spacesesk causes pages that change themes, such as Task Manager, to fail to change to a dark theme, and to create a problem that appears to be a white theme.
    This problem will only return to its original state once the window has been turned off and on.

    #26930
    christmas
    Participant

    I can’t find anything like that
    https://prnt.sc/8AbKTxI1v_Fj

    #26926
    spacedesk Nicole
    Keymaster

    Hi @christmas,

    based on the diagnostics info you previously sent, this USB Mobile Monitor Virtual Display is installed via LetsView.
    It doesn’t seem to conflict with our spacedesk USB feature.

    BUT, it could conflict if:
    1. LetsView’s ‘Control Android’ feature is being used as this requires USB Debugging enabled on your phone. If it is enabled, please turn it OFF in the Developer Options settings of your phone.

    2. There might be an old driver version of USB Mobile Monitor installed.
    Please check in Device Manager, View -> Devices by driver, if there is a usbmmu.inf listed (please see attached screenshot, DeviceManager_usbmmu.png, as an example).
    If it’s present, right click on it and select ‘Remove driver’.
    Check both ‘Uninstall this driver from any devices that currently use it.’ and ‘Attempt to force removal of this driver while it is still in use by devices.’ (please see attached screenshot DeviceManager_usbmmu_removal.png).

    Looking forward to your feedback.

    Attachments:
    You must be logged in to view attached files.
    srirams05
    Participant

    I am using the latest server software and the latest ipad app
    Ipad is 4th gen Air with the latest OS
    Windows 10 64 bit.

    Everything works well. The touch pad works. The connection is working.
    The only thing does not work is the Ipad Apple Keyboard trackpad does not control the mouse on the PC. I have enabled keyboard control in the client app settings.

    Please advise.

    Thanks

    #26910
    spacedesk Nicole
    Keymaster

    Hi @juandavid182,

    do you have splashtop installed on your machine and Android device?
    Please try to disable USB debugging on your Android device.

    #26903
    christmas
    Participant
    #26897
    christmas
    Participant
    #26896
    spacedesk Nicole
    Keymaster

    Hi @christmas,

    Please update to spacedesk Driver v2.1.19.
    If the problem still persists, please send us again the diagnostic info (same steps mentioned above).

    #26894
    spacedesk Nicole
    Keymaster

    Hi @jstrong20,

    Please update to spacedesk Driver v2.1.19.

    If the problem still persists, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
    – switch Diagnostic Collection ON (check)
    – reproduce the issue by connecting the Android device
    – switch Diagnostic Collection OFF (uncheck)
    – click “Save All Information”
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply
    OR upload to Dropbox/Google Drive/etc. and send us the link.

    spacedesk Nicole
    Keymaster

    Hi @hgknn, @kk_lag,

    potential fix for this issue has been released.
    Please update to spacedesk Driver v2.1.19.


    @hgknn

    thank you very much for testing.
    We reverted v2.1.18 yesterday.
    Please try again with v2.1.19.

    Looking forward to your feedback.

    HGKnn
    Participant

    Thank you very much, this issue was solved in v2.1.18, my G304 and GPW 2 did not have the previous failure, by the way, in the previous version, when connecting my Logitech mouse and then plugging in the USB cable to the Android device, the Android device would not automatically jump to spacedesk, and now this issue has also been solved, thank you very much.

    jstrong20
    Participant

    Hello,
    Like many others in this forum I am unable to get my Win 11 laptop to recognize a spacedesk display screen when using USB. I’ve tried everything that has been suggested in this forum with no success. The only other symptom I can identify is when the tablet is connected and USB cable selected and server is ON, the Android Accessory Interface listed under Other Devices in the Device Manager is showing an error and says there’s no driver. I’ve attempted to update this driver but it hasn’t worked.
    Any help would be greatly appreciated.
    I’ve attached debug logs recorded while testing the connection.

    spacedesk Nicole
    Keymaster

    Hi @amiga,

    for clarification of the spacedesk viewer app settings:
    if only “Use native android device resolution” option is checked
    and
    “Use custom resolution” option is unchecked,
    then the resolution is only 1920×1080?

    What is the model and Android version of the smart TV?

    #26867
    spacedesk Lea
    Keymaster

    Hi @syer10,
    For further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
    – switch Diagnostic Collection ON (check)
    – Connect your spacedesk Viewer app and reproduce the update problem (with mouse artifacts)
    – switch Diagnostic Collection OFF (uncheck)
    – click “Save All Information” (if dialog box appears, just click NO)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #26860
    christmas
    Participant

    I tried to reinstall the application (on OC and Android Phone) with no result, I tried with different cables, also doesn’t work. I put a link to Google Drive with a diagnostic zip https://drive.google.com/file/d/1QBZk3Q7pqiWeVaA73CCqJlN9sij1NIVa/view?usp=sharing

    • This reply was modified 1 month, 3 weeks ago by christmas.
    • This reply was modified 1 month, 3 weeks ago by christmas.
    • This reply was modified 1 month, 3 weeks ago by christmas.
    #26858
    KFbtw
    Participant

    Hi,
    i’ve already disable the “10-bit Pixel Format” and it still doesn’t work.

    amiga
    Participant

    I have a smart TV, and the resolution of the screen is 3840×2160. The spacedesk viewer recognized its native resolution as 1920×1080. When I configure setting->resolution->choose custom resolution and modify it to 3840×2160, it prompts it can’t be bigger than the native resolution.
    I think that spacedesk viewer on TV can’t get the right resolution.
    What should I do now?

    #26846
    spacedesk Lea
    Keymaster

    Hi @syer10,

    Maybe it’s just a delayed update since you are using a high quality setting?
    Have you already tried to wait for a while and check if the text will eventually update?

    If your tablet is Android or iOS, you might want to try connecting over native USB cable.
    You can enable it via spacedesk Driver Console -> Communication Interfaces.

    #26843
    spacedesk Nicole
    Keymaster

    Hi @kfbtw,

    it seems that you have an AMD Radeon graphics adapter.
    Please try to disable the 10-bit Pixel Format in the AMD Radeon Software settings.
    Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.
    After that, please try again with spacedesk.

    #26837
    Syer10
    Participant

    I use Spacedesk to play text-based games on my tablet over my network. I have my second screen mirroring to my tablet using Spacedesk.

    I am having a issue with Spacedesk where the text doesn’t change to the new text properly on the tablet. Since only the textbox in the game is changing I think it might be a display change sensitivity issue.

    Here are some settings I use:
    Mode: Network
    PC Connection: Gigabit Ethernet
    Tablet Connection: Wi-fi 6 5Ghz
    Custom resolution: 1280 x 720
    Image quality: 100%
    Encoding color depth: High, YUV 4.4.4
    Custom FPS: 30
    Rendering Color Depth: 24 bit

    #26829
    jamesson
    Participant

    I’m using a laptop as a second screen. I can use the laptop’s keyboard on the computer. It’s very good because I don’t need to use the keyboard on the computer, and it saves space on my desk. However, there is no sound on the laptop. I can use a headset normally connected to the PC (server), but I can’t use the sound on the laptop (client).

    The Windows 7 version on the laptop (server) has sound enabled and it works normally. But in the latest version for Windows 10/11, the sound is also enabled in the control panel, but it doesn’t appear to be activated in Windows. I only don’t use the Windows 7 version because it is quite unstable on my laptop. It stops responding and closes on its own frequently. The latest version is more stable. However, without sound.

    inertia
    Participant

    I am using Windows 11 and the 0.0.33.0 Windows 11 viewer.

    I use Tailscale VPN to create a mesh network, but am only using Spacedesk locally between my main machine and laptop.

    The viewer correctly detects the server but is reporting the IP of another Tailscale node and not the node where the server is sitting.

    If I open the server settings, it lists the correct Tailscale IP that the server listens on and I can manually type in this IP to connect to the server from the viewer.

    This is an ok workaround but I constantly have to look up what the IP is. I have a terrible memory and always have to go to the server and check the IP.

    In the enclosed picture, you can see that the viewer reports 192.168.0.4 as the IP the server exists on but this is incorrect. It is not even the local IP of the machine outwith the Tailscale network.

    The second IP is the manual connection I have to create.

    Attachments:
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    singlelair
    Participant

    This is another Diagnostic, I’ve got 3 crashes during this test, the last crash happend just befor stopping the Diagnostic Collection.
    https://drive.google.com/file/d/1uKUBoifGcbM3wj8FQglnrs44Kh80wldX/view?usp=sharing

    #26791
    OzeCam
    Participant

    Nicole,

    Attached is SpaceDesk debug information as requested.

    The data was collected after Windows 11 server restart, then:
    * Enabled SpaceDesk Diagnostic Collection
    * Connected iPad slave via USB cable
    * Used iPad touchscreen to open Windows 11 server Control Panel
    * Removed Datronicsoft_Spacedesk_Mouse device – resulting in Notebook PC touchpad “re-enabled”
    * Open Chrome browser and dragged windows between extended desktop screens
    * Disabled SpaceDesk Diagnostic Collection => Save All Information => compressed and attached.

    Attachments:
    You must be logged in to view attached files.
    singlelair
    Participant
    #26781
    OzeCam
    Participant

    Hi There,

    I’m experiencing a problem using an iPad Pro Gen3 as a SpaceDesk slave connecting to a Windows 11 Notebook PC in desktop extension mode. Typically, the iPad is being connected via a USB cable – but this problem also occurs over a WLAN connect too.

    The problem occurs when the iPad slave connects, the touchpad mouse on the Windows 11 Notebook server stops working. As soon as the iPad slave is disconnected, the notebook’s touchpad mouse operates normally again.

    (The notebook’s keyboard continues to work when the iPad slave is connected – only the mouse function is adversely affected.)

    I’ve noticed when the iPad slave is connected, SpaceDesk loads 2x new “Input Devices” on the Windows 11 notebook. These devices appear in the notebook’s control panel as:
    • DATRONICSOFT_SPACEDESK_MOUSE
    • HID Keyboard Device

    (See screen shot “2024-05-06 215323 – Devices with iPad Connected.png”.)

    These devices are NOT present when the Notebook PC is initially booted, and are disabled / removed when the iPad Slave is disconnected.

    (See screen shot “2024-05-06 214612 – Devices w-o iPad.png”.)

    It seems SpaceDesk loads these devices regardless of the “Input Devices” settings configured on the iPad slave. I’ve tried various settings on the iPad slave, including “Touchscreen” and “Keyboard” being enabled & disabled.

    (The iPad slave was configured with “Keyboard” disabled while capturing the screenshots provide – yet the HID Keyboard Device is still being loaded. This is not a concern to me for the moment as the Notebook PC’s keyboard operates correctly – but I do worry if loading this device could cause future problems.)

    The currently temporary work-around to this problem is to the enable “Touchscreen” on the iPad slave, and disable “Keyboard” and “Pen”. Then after the iPad slave connects, use the iPad touchscreen mouse control to open the Windows 11 control panel, and remove the DATRONICSOFT_SPACEDESK_MOUSE device via the hamburger menu to it’s right.

    (See screen shot “2024-05-06 215501 – Devices after Datronicsoft_Spacedesk_Mouse Deleted.png”.)

    Deleting this mouse device restores normal operation of the Notebook PC’s touchpad mouse straight away, and consistantly. It’s a “painful” operation because using the iPad touchscreen to control the Windows 11 notebook is clumsy – but at least it means SpaceDesk can be used.

    Overall I like using SpaceDesk to extend my Windows desktop to the iPad as a second screen – and can also see other use benefits for SpaceDesk. I’m an IT Consultant focused on large corporate solutions and would like to recommend SpaceDesk to several organisations which could result in 1,000’s of license sales – but I can’t make such a recommendation until this problem is fixed.

    Please advise how to permanently resolve this problem?

    Regards, OzeCam.

    singlelair
    Participant

    iPad mini 6, ios 17.4.1 (as well as privious ios 16) usb tipe C connection with original and custom cables.
    WIFI Display works fine and neve crash, but it uses to much of network channel, so I can’t stream to twitch in high quality with WIFI display conection.
    USB conection fails in a couple of minutes after I start playing game(Helldivers2), without the game it also works fine.
    I checked all incompatible software, reinstalled apps on windows and iPad, tried different windows and game window settings. nothing helps to stop crashing. Even if the game works in background the iOS app gets closed in a few minutes.
    pc specs
    -Windows: -11pro 23H2
    -Graphics: -RTX4080s
    -CPU: -Ryzen 7800X3D
    -MB: -MSI MAG B650M MORTAR WIFI

    • This topic was modified 2 months ago by singlelair.
    #26738

    In reply to: Stylus Tilt Support

    fael097
    Participant

    So tilt doesn’t work?

    I’m on ipad 10th gen with apple pencil 1st gen and pressure works fine on pc and photoshop, but tilt doesn’t. I even downloaded Krita for testing the pencil, and it doesn’t register any tilt.

    #26723
    spacedesk Lea
    Keymaster

    Hi @jon,
    For the client settings of your phone device, can you please try something like this:
    Size (Width:Height) = 1080 : 800
    Position (X;Y) = 2700, 0
    Rotation Angle = 270

    If it shows a reasonable screen image, then you can adjust from there..

    #26718
    spacedesk Lea
    Keymaster

    Hi @abossart,
    Initiating the spacedesk connection from the server side (Laptop to iPad) is currently not in our plans.
    In any case, even if this feature is implemented in spacedesk, I don’t think it will help you with your current situation.
    Probably, the outgoing connection from your Windows 11 laptop will also be detected and blocked by your company’s firewall.

    How about establishing a Mobile Hotspot/WiFi Direct network in your Windows 11 laptop?
    We cannot guarantee that it will help, but maybe you can quickly try.
    Please check the chapter Use Wifi Direct / Wifi Hotspot / Wifi Access Point in the spacedesk documentation –
    https://manual.spacedesk.net/UseWifiDirectWifiHotspotWifiAcce.html.

    #26711
    jsmasterson
    Participant

    Hey man,

    Pritom L7 tablets, 2gs ram 32g storage.
    It works just as intended for about 5 seconds, no lag then all the sudden, it has a heart attack and slows to a crawl. would the DVM allocation have anything to do with it, its a brand new 8g 256g GMTec mini designed for multiple monitor interface its got 4 3.0 ports and 2 HDMI ports.

    I looked at theadvanced display setting and the dedicated video memory is only at 128gbps when I know that 2.0 USB is capable of 480gbps…Please help, its so weird and frustrating.

    Is it my graphics card. how do I send you a Diognostic??

    My other rig, is a micro pc build with 5 tablets connected with 2.0 USB…no lag whatsoever.

    I actually got 3.0 chords for this build and as I said it works smoother than the 5 screen rig for 3 seconds……

    #26707
    kimchoc
    Participant

    Getting the display off message again. See incompatible CH driver. Uninstalled from w11.
    Incompatible still there.
    Turned off spacedesk. Restart w11. Same.
    Reinstall vid driver.
    Same.
    Where to go from here please?

    #26703
    abossart
    Participant

    Hi
    I could in the past perfectly use my iPad Pro as 2nd screen with my Win 11 Laptop but since my company nailed down the firewall on all company Laptops my iPad can´t connect anymore. Tried with USB cable but external USB devices are banned from access. So, I´m wondering if I could initiate the connection from Laptop-to-iPad (Spacedesk Driver Console offers the possibility to enter the IP address of my iPad) to my iPad (not the normal way from iPad-to-Laptop).
    This would require a new feature in the Spacedesk Driver Console.

    thank you for considering, Albert

    HGKnn
    Participant

    I have regenerated all the log files and the new address is as follows
    https://1drv.ms/u/c/f4428563c83edc60/EUuCu8qNjadHo3itoNy_x-YBKwuABUFIvz8f5BRvrMl4VA?e=cHlwtM

    #26696

    In reply to: Black Screen

    Hi @dmitriy_31223,
    Could you please try to switch off your Videowall settings?

    HGKnn
    Participant

    I’ve uploaded my logs into my OneDrive with the link below:
    https://1drv.ms/u/c/f4428563c83edc60/EbsqKjSvx59Lg3Tagi5PFVcBrPZfPOhnTbN1yI03GhW7ww?e=SIpm5b

    #26686

    In reply to: Black Screen

    Hi @dmitriy_31223,
    Do you have both latest spacedesk Driver and viewer?
    What secondary machine are you using? (Android/iOS/Windows)?
    What connection type? (Wifi/USB)?
    Have you tried all of our suggestions on our previous replies?

Viewing 50 results - 51 through 100 (of 2,062 total)