Do you have an email to send the file? I compressed it and it reached 1 mega and it exceeds the allowed limit
the black and white screen occurs on the secondary screen with windows 7 and I already downloaded it again several times, and the main screen has windows 11 and that looks perfect, the problem is the windows 7 one, that is, the secondary one
Hi @pablo247 and @profviolino,
If the black and white screen is happening with your Windows 10/11 primary machine, could you please send us the diagnostic logs for further analysis. Just follow the steps below:
– Open spacedesk Driver Console in your Windows primary machine
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the black and white issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Hi @User72618,
Thank you very much for sending the diagnostic logs.
Based on the logs, the spacedesk display is detached.
You can easily attach it via Windows Display Settings, just click the detached then select “Extend/Duplicate” underneath “Multiple displays” drop down menu.
For assistance, please also refer to the “Configuration and Settings -> Windows Driver (Primary Machine)” chapter in the user manual https://forum.spacedesk.netuser-manual/#item_469.
Windows 10 spacedesk viewer cannot be installed without the Microsoft Store.
However, the Windows 7 spacedesk Viewer can still be installed on Windows 10.
Windows 7 spacedesk Viewer is a regular Windows Desktop application.
Hello! My computer has a problem, so I cannot access Microsoft Store. How likely is it that I will be able to install the Windows 10 spacedesk viewer without the Microsoft Store?
The spacedesk Driver/Server is the one that expires.
Update needed for your spacedesk Driver/Server on Windows 10:
Install spacedesk Driver/Server version: Beta RC v1.0.50 (from spacedesk website)
Please also make sure that the Viewer/Client is up to date as well.
For your spacedesk Viewer on Windows 7 you have two alternative options:
– Install spacedesk Viewer for Windows 7 Beta III v0.9.39 (from spacedesk website)
– Use spacedesk HTML Viewer v0.9.10(follow link on spacedesk website)
Update needed for your spacedesk Driver/Server on Windows 11:
Install spacedesk Driver/Server version: Beta RC v1.0.50 (from spacedesk website)
Please also make sure that the Viewer/Client is up to date as well.
For your spacedesk Viewer on Windows 10 you have three alternative options:
– Install spacedesk Viewer for Windows 7 Beta III v0.9.39 (from spacedesk website)
– Install spacedesk Viewer for Windows 10 Beta v0.0.23. (from Microsoft Store – or follow link on spacedesk website)
– Use spacedesk HTML Viewer v0.9.10(follow link on spacedesk website)
I have a desktop pc that I use as a server with windows 10 and it works perfectly but on my all in one pc that I use as a client it looks black and white that has windows 7
Hey,
Yes, my primary machine is Windows 10.
You can set a static IP for your android phone/tablet but your spacedesk drivercan not shown on android device spacedesk viewer. And the phone Ip will be 192.168.42.x for phone/tablet but it will not be a problem to connect to pc spacedesk driver.
I use Windows 11 on the server (desktop) and the viewer has a Windows 10 home (old laptop, my second monitor) and it ever works normally so december.
But today appears a notification for new version, I download and install but the viewer still showing just in black and white.
What remains to be done?
Thamks
What exactly is your problematic configuration?
spacedesk Driver/Server on Windows 10 or Windows 7?
spacedesk Viewer on Windows 10 or Windows 7?
Or spacedesk Viewer on something else (e.g. iOS, Android)?
What exactly is your configuration?
spacedesk Driver/Server on Windows 10?
spacedesk Viewer on which platform? iOS, Android, Windows Store or Windows Desktop?
i have updated and still its black. windovs 10…need help
EXPIRY of OLD BETA VERSION!
Old BETA versions switch to black and white when they expire.
Many old BETA versions expired on December 31st 2022.
Please update to the newest most recent Version of spacedesk Driver software (Beta RC v1.0.50) for Windows PC.
Apple iOS users with VERY OLD iPads or iPhones (*) please DO NOT UPDATE the app on iPad or iPhone (*)
All other users please also update spacedesk Viewer software for Android/iOS/Windows from Google Play, Apple or Microsoft Store.
(*) Apple officially does not support updates nor installs of new apps on the below mentioned old devices and operating systems any more.
Source: https://developer.apple.com/support/xcode/
2012 iPad (gen 4)
2012 iPad mini (gen 1)
2012 iPad (gen 3)
2011 iPad 2
2010 iPad (gen 1)
2011 iPhone 4s
2010 iPhone 4
2009 iPhone 3GS
2008 iPhone 3G
2007 iPhone (gen 1)
Are you using one of the following devices below?
2012 iPad (gen 4)
2012 iPad mini (gen 1)
2012 iPad (gen 3)
2011 iPad 2
2010 iPad (gen 1)
Apple officially does not support updates nor installs for the above old devices and operating systems any more.
Source: https://developer.apple.com/support/xcode/
Hi @User72618
Is your primary machine Windows 10/11?
If yes, could you please send us the diagnostic logs for this issue?
Just follow the steps below:
– open the spacedesk Driver Console window by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your iOS viewer app and reproduce the Display Off issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Hi @pablo247
New spacedesk Server/Driver v1.0.50 for Windows 7/8.1 is now released.
This new version should fix the black and white screen issue on your side.
What is the current version of the client for Windows 7?
I reinstalled the client to v0.9.39 (BETA), but the screen is still black and white.
The server was also reinstalled to 1.0.50 and everything is fine with it if I connect through the android app.
I updated my windows on my secondary pc to make it work, in windows 10 it won’t let me set the resolution of my screen which is 900×1600 and I also have windows 7 installed that stays in black and white. I need help
EXPIRY of OLD BETA VERSION!
Old BETA versions switch to black and white when they expire.
Many old BETA versions expired on December 31st 2022.
Please update to the newest most recent Version of BOTH spacedesk Driver software (Beta RC v1.0.50) for Windows PC AND spacedesk Viewer software for Android/iOS/Windows from Google Play, Apple or Microsoft Store.
EXPIRY of OLD BETA VERSION!
Old BETA versions switch to black and white when they expire.
Many old BETA versions expired on December 31st 2022.
Please update to the newest most recent Version of BOTH spacedesk Driver software (Beta RC v1.0.50) for Windows PC AND spacedesk Viewer software for Android from Google Play Store.
Image of the laptop screen that I use as a second monitor, black and white.
On December 31, 2022, everything was normal, and on January 1, 2023, it became black and white.
The image of the Android tablet, which I use as a second monitor, is black and white.
On December 31, 2022, everything was normal, and on January 1, 2023, it turned black and white.
Thanks Lea, Your solution work perfectly. No more black borders and using the entire area of the client. Also, the issue with “the mouse cursor needs to move to the right of server screen and enters from the left of the client screen.” was due to user error; In Windows 11 when I changed the client screen position, I did not notice I needed to click Applied button that pops up to save the setting. All is good, have a happy new year.
Hi @alion,
You can try 2 things:
1. You can try to connect a virtual display without secondary machine connected using local host connection via HTML5 Viewer.
Just open a web browser on your primary machine (e.g. Google Chrome, MS Edge), then go to http://viewer.spacedesk.net/ and connect to your local machine’s IP address.
Please take note that only 1 connection is allowed when using spacedesk HTML5 Viewer.
2. Enable Videowall and set the Videowall Disconnect Delay to -1 (equivalent to infinite) in spacedesk Driver Console Window.
With disconnect delay set to infinite, it will not unplug the virtual display in your primary machine even after disconnecting the viewer app in your secondary machine. It will only unplug upon spacedesk server switch (OFF-ON) or machine reboot.
Hi @maciek,
1. Yes. By default, spacedesk Server starts automatically upon Windows start up. You can check this via spacedesk Driver Console -> Control, on Configuration box where you can find the “Automatic Start at System Boot Time” check box.
2. Yes, just download the spacedesk Windows 7 Viewer (version 0.9.39) on your laptop.
Just make sure to check the Keyboard and Audio Speaker on Functionality settings before connecting it to your Primary PC.
hi, i have few questions, im gonna buy a pc without monitor and keyboard and the first question
1. I must install spacedesk server on pc
and spacedesk on laptop, im gonna install spacedesk server on pc using other monitor in my house, im gonna connect pc to laptop through ethernet and choose option in task manager “always run when pc starts” so when i start pc spacedesk opens and i can connect laptop to pc?
2. can i use my laptop as keyboard and speakears too?
thanks for help
hi, i have few questions, im gonna buy a pc without monitor and keyboard and the first question
1. I must install spacedesk server on pc
and spacedesk on laptop, im gonna install spacedesk server on pc using other monitor in my house, im gonna connect pc to laptop through ethernet and choose option in task manager “always run when pc starts” so when i start pc spacedesk opens and i can connect laptop to pc?
2. can i use my laptop as keyboard and speakears too?
thanks for help
Have a good day.
Is it possible.
I need virtual display on my Windows 11 Host works all time, not only when i use viewer.
I use it with other soft, but it works only if viewer is running and connected.
U can just give me path to config or registry..
In case you didn’t:
On my host computer I went to: http://viewer.spacedesk.net/ where the following happened:
1. Went to 127.0.0.1 – connected fine
2. Went to my local IPv4 Address – connected fine
3. Went to default router IP 192.168.1.1 – did not connect.
Hi,
Did you get my feedback re reply #11260 above?
Hi @hucbr600,
Ok, thanks for the feedback.
I really think it has something to do with your current network. Since pinging the IP address of the client results to time out and that indicates that it cannot reach the client devices in the same network.
Anyway, next thing to try – local host connection via HTML5 Viewer.
Just open a web browser on your primary machine then go to http://viewer.spacedesk.net/ and connect to its own IP address OR to 127.0.0.1 and check if spacedesk can connect locally.
Hi @shaglord,
Current spacedesk Windows Viewer app does not support it. But you can try local host connection with spacedesk HTML5 Viewer.
Just open a web browser (e.g. MS Edge or Google Chrome) on your primary machine then go to http://viewer.spacedesk.net/ and connect to its own IP address or to 127.0.0.1.
FYI: spacedesk supports 1 HTML5 Viewer connection only.
Hey
This is a fantastic piece of software. I really need the viewer and driver to run on the same computer, as in connect to itself. Is there a way to tweak it to allow me to connect to 127.0.0.1/localhost? Thanks!!!
Why you ask?
I’ve got a BIG monitor occupying a ton of space. For live streaming I need to share a FULL SCREEN to enable certain features. I can’t share my whole screen because that would be too much. I can’t share a portion because that doesn’t enable those features. I’d love to share a Spacedesk display that doesn’t exist, and choose resolution. I do however want to be able to see the content that is being shown on it and that’s where the Viewer comes in. I can open it when I need it. When I don’t I can minimize it without disturbing the feed. All with one big display.
-
This topic was modified 1 year, 10 months ago by
shaglord.
Hi,
Answers below – and still no luck getting Spacedesk to Connect – all other prgrammes that need to connect do connect, so I’m guessing there needs to be something wrong with SpaceDesk.
……
Please check in Control Panel -> Network & Internet -> Network and Sharing center -> Change advanced sharing settings,
then check if Network discovery and File and printer sharing are ON. CHECKED EVERYTHING AND ALL ON – NOTHING CHANGED
Are you sure that your wifi router don’t have any WiFi/AP/Client Isolation enabled? CHECKED AGAIN – NOTHING ISOLATED
Is your primary machine (Surface) personal? Or is it company issued machine? – PERSONAL
Is your Wifi network not a public network (e.g. University, Hotel, Restaurant)? PRIVATE HOME NETWORK
Are your iPads from Mainland China? Are they WiFi only? Or with cellular? NOT FROM CHINA – a mix of WiFi ONLY and WIFi and CELLULAR – NOT WORKING ON ANY iPAD DEVICE REGARDLESS OF CELLULAR/WiFI ETC>
Please check on your iPad Settings -> Privacy -> Local Network, if spacedesk is on the list and enabled? SPACEDESK VISIBLE AND ENABLED.
…….
I’m really confused, as SpaceDesk worked very well approx 12 months ago, and now it just doesn’t work!
Hello All,
Apple officially does not support iOS version 9.x/10.x as Deployment Target anymore since the latest Xcode IDE update.
Source: https://developer.apple.com/support/xcode/
All the other apps in the Apple App Store have also lost their compatibility to iOS 9.x/10.x since the latest updates.
Therefore we cannot support these iOS versions anymore.
Hello All,
Apple officially does not support iOS version 9.x/10.x as Deployment Target anymore since the latest Xcode IDE update.
Source: https://developer.apple.com/support/xcode/
All the other apps in the Apple App Store have also lost their compatibility to iOS 9.x/10.x since the latest updates.
Therefore we cannot support these iOS versions anymore.
Hello All,
Apple officially does not support iOS version 9.x/10.x as Deployment Target anymore since the latest Xcode IDE update.
Source: https://developer.apple.com/support/xcode/
All the other apps in the Apple App Store have also lost their compatibility to iOS 9.x/10.x since the latest updates.
Therefore we cannot support these iOS versions anymore.
Thank you very much, it works 100%. I hope you have a nice day, afternoon or evening
See attached
https://drive.google.com/drive/folders/1-rMS2Y2VPYX9elONh7uMjHdx_6DFUG3W
Note there are two additional monitors attached to computer 1) 24 inch 2560×1440 2) 13 inch 1920×1080 – both were set to disconnect leaving only virtual monitor on.
Spacedesk behaves the same whether other monitors are on and extended or disconnected.
Hi @candeman,
For further analyzation of your reported issue, could you please send us a video recording while comparing the resolution using spacedesk and while using the other one?
you can try to do and record the following:
1. record the other app while showing us the resolution in windows settings > system > display, click the second screen and scroll down to resolution. also, please show us your touch keyboard
2. record spacedesk android viewer settings. choose the resolution the same as the resolution you are using in step 1. upon connection, go to ‘second screen only’ mode and go to windows settings > system > display and click the second screen, please show us the resolution that is shown in there as well as your touch keyboard.
you can send us the video by uploading it in any cloud storage app like google drive or dropbox and send us the link.
Hi,
I’m a new user but with a common problem.
I’ve installed latest Spacedesk on my Windows 10PC (64bit) and the DriverConsole runs fine.
Installed latest Spacedesk on 4 of my Apple devices (2 iPad Mini, 2 iPad).
Whenever I load run Spacedesk on any of the Apple clients, I get the ‘Cannot Detect Server Message’
I’ve read though a number of the forum posts and can confirm:
1. All devices are on same network
2. Spacedesk added to my Windows Defender ‘Allow List’
3. Network on host (Win 10) is a wireless adaptor and network set to Private
4. No AP blocks on my router
5. Cannot access the host IP address (on either of the 4 clients) directly either in Spacedesk or via the HTML site.
6. Ping’d my client IP address and all time out, but the router is not blocking as I can connect the iPads to my main PC via the
network (when running a flight simulator).
7. USB and WiFi hotspots also not connecting
8. Not using a VPN
9. Recycled the Spacedesk server ON/OFF
10. Tried all above with an Android device and get the same results
I’ve attached the diagnostics zip file to try and help.
Appreciate any and all help and advice.
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Hi @jmanjeff4380,
Are you using the most recent spacedesk Driver v1.0.50?
If yes, please send us the diagnostic logs of the issue.
Just follow the steps below:
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the disconnect issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Sorry in advance if this question has been asked before but …
Do any know when the next update for space desk viewer on the Microsoft app store is coming, because I want to know when proper multi-touch will be added to windows like in android.
also, will you ever add Virtual-Key Codes support for windows media keys.
More things to ask for:
• a Realtime quality slider into the viewer?
• an audio only stream mode
• an even lower YUV setting like 4.1.1 or even 4.0.0
Display goes from excellent to extreme low frame rate (varies slightly between wifi and usb tether)
This is basically a bug report, but if there is a way to fix it, I’d be glad to hear it.
On: Android (Amazon Fire Tablet 8 HD+) (client) and Windows 10 Pro (server) (1.10.50)
Connection type: USB tether or Wifi
How to reproduce: On Android (Amazon) push the home button. Then push recent apps and select Spacedesk. Repeat between 2 and 10 times (varies). (I think switching to a different android app also has the same effect)
On USB tether: Frame rate will drop to about 1 frame per second. As far as I have observed that is as low as it gets.
On Wifi: several frames displayed, approximate 1 second freeze. Indefinite repeat.
How to resolve: Disconnect and reconnect to server or restart android app.
This bug is not critical, but it is annoying, especially for those of us that need to do other things on our phone/tablet while using it as a computer display. If this could get fixed I would appreciate it greatly. I love your software.
If you cannot reproduce this issue readily and want logs or anything, let me know.
Thank you,
Mal
So, I got it to work setting custom resolution to 1440 x 900 It now can dock, however it’s not ideal because it’s lower res. I can’t go higher than this resolution.
The other app allows keyboard to dock using native resolution of tablet 1200×1920. I can even set to different resolutions from windows display settings and still have keyboard dock. Whereas using spacedesk the windows display setting the resolution is locked to what was set in android app. 1440 x 900 for example.
I am using an 8 inch 1080p tablet by the way.
I have attached diagnostics.
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Hi @eloss,
Unfortunately, no plans to support devices with older Android version (4.1 – below) as secondary machine.
For info, please check System Requirements chapter in the user manual https://forum.spacedesk.netuser-manual/#item_445.
As an alternative, you can use spacedesk HTML5 Viewer on your old Android device.
Just open a web browser (e.g. Google Chrome) then go to http://viewer.spacedesk.net/ and connect to the IP address of your primary machine.
Keep in mind that this HTML5 VIEWER is much slower than our native apps on Android, iOS and Windows.
This is due to technical limitation of HTML5/Javascript.
Primary machine uses 23 inch 2k(2560 x 1440) monitor. I am able to dock keyboard on main monitor. I’m using extend mode, disabling main monitor when I connect to virtual monitor.
Like I mentioned earlier, it works on competing virtual monitor software, docking and conforming to size of screen. With Spacedesk keyboard only floats and doesn’t scale in size as it does in competing software. The small floating keyboard is much smaller at max size in spacedesk as compared to the other app. In the attached images keyboard has same system settings, but sizes are much different.
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