Forum › Forums › spacedesk Discussions › the second device or laptop is not showing the apps and windows bottom menu
- This topic has 29 replies, 2 voices, and was last updated 2 months, 2 weeks ago by factorysub34.
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September 20, 2024 at 2:46 am #28270factorysub34Participant
im having same trouble the second device or laptop is not showing the apps and windows bottom menu tools and cant see my cursor mouse or get network connection in primary device or PC i just dont what im doing wrong. I paid for £10-15 for solution though online banking if i have to. The tutorial is outdate because of new interface and setting in new design interface. How do see my see my windows bottom menu and apps and mouse instead empty window desktop display.
September 20, 2024 at 2:53 am #28272spacedesk RenzKeymasterHi @factorysub34,
Can you send a screenshot or a picture of the issue you encountered? Also, please send a screenshot or picture of your spacedesk Driver console. You can upload the said pictures to Dropbox then include the download link on your reply. Thank you.
September 20, 2024 at 3:56 am #28274factorysub34ParticipantI will have give screenshot in next 9 hours since it night and to what i said i cant see desktop shortcut apps like recycling bin or windows subwindows like control panel or start menu in desktop screen in my second device or client machine
September 20, 2024 at 4:38 am #28280spacedesk RenzKeymasterThanks for the additional info. We will wait for the pictures we requested and we’ll get back to you as soon as possible. Thanks.
September 20, 2024 at 6:44 am #28283factorysub34ParticipantI came early post the screenshots
September 20, 2024 at 6:45 am #28284factorysub34ParticipantI cant post file exceed allowed file size what do i do now?
September 20, 2024 at 6:48 am #28285spacedesk RenzKeymasterHi @factorysub34,
You can upload the pictures via Dropbox then include the download link on your next reply. Thanks!
September 20, 2024 at 6:52 am #28286factorysub34Participantcompressed
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You must be logged in to view attached files.September 20, 2024 at 7:00 am #28288spacedesk RenzKeymasterThank you for sending the logs. May you also send the screenshots I was asking for? Also, which viewer are you using? Thank you.
September 20, 2024 at 7:18 am #28289factorysub34ParticipantI have problem sending screenshot too large to post
September 20, 2024 at 7:22 am #28290spacedesk RenzKeymasterYou can upload the screenshots via Dropbox then post the download link in your next reply. May I also ask what viewer you are using? Thank you.
September 20, 2024 at 7:47 am #28292factorysub34ParticipantSpacedesk windows viewer v0.9.45 beta
September 20, 2024 at 8:00 am #28295factorysub34ParticipantThese are the screenshot their showing in the post anywhere think bug is stopping me sending them
September 20, 2024 at 8:05 am #28297factorysub34ParticipantThese screenshot are not showing in their post anywhere think there is bug stopping me sending them once i click submit nothing shows up
September 20, 2024 at 8:06 am #28298factorysub34ParticipantI cant post the dropbox link nothing showing in my end when i click submit
September 20, 2024 at 8:09 am #28299factorysub34ParticipantCan i sent it by email
September 20, 2024 at 8:10 am #28300spacedesk RenzKeymasterPlease send it to androidapp@spacedesk.net. Thank you.
September 20, 2024 at 8:21 am #28301factorysub34ParticipantWhat reference number or name do i’ll provide in subject name of email to best reach to you
September 20, 2024 at 8:38 am #28302factorysub34ParticipantI send email subject name as my username. lookout for factorysub34 in inbox
September 20, 2024 at 8:46 am #28296factorysub34ParticipantThr screenshot are here and listed with primary device and secondary device
https://www.dropbox.com/scl/fi/avstxjg1s4i9s8c7r0jst/Screenshot-2024-09-20-073052.png?rlkey=ypsnp6217q8seqxmp9odpw21d&st=z0gz91sh&dl=0September 20, 2024 at 9:07 am #28304spacedesk RenzKeymasterHi @factorysub34,
I saw in your screenshot that you have McAfee antivirus installed in your device. McAfee on Windows is known to randomly kill and prevent network connections without informing the user. Also, please turn off the Videowall function in your Driver console. Afterwards, try connecting with your viewer again. Thanks.
September 20, 2024 at 3:03 pm #28311factorysub34ParticipantHad removed McAfee and still desktop local apps on primary device or server machine are not showing in my secondary device or client machine
September 23, 2024 at 1:13 am #28323spacedesk RenzKeymasterHi @factorysub34,
Can you try setting the viewer screen on “Duplicate these displays” in the Display Settings once you’re connected to the server and see if the issue still happens? Thank you
September 25, 2024 at 10:19 pm #28359factorysub34ParticipantThere is no Duplicate these display in the settings menu of windows10/11 64bit viewer
September 26, 2024 at 10:01 am #28375spacedesk RenzKeymasterYou can find the Display Settings when you right-click on your desktop. Make sure to connect your viewer to the server, then right-click on the server’s desktop to access the Display Settings. You should see a menu like this.
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You must be logged in to view attached files.September 26, 2024 at 10:23 pm #28388factorysub34ParticipantHow do I reach full fhd on client viewer the video is compressed and low quality
September 26, 2024 at 10:25 pm #28389factorysub34ParticipantI know mean conecct to the viewer to server and go system to diplay to extend these diplay select duplicate these display
September 26, 2024 at 10:47 pm #28390factorysub34ParticipantThe display setting is not showing again the dual monitors is not showing
September 26, 2024 at 10:51 pm #28391factorysub34ParticipantI think i got hand of it connect the server and then dual monitor setting will show as long as it it doesn’t show on viewer first so connected to TV and has separate keyboard and mouse ready click the settings to launch it
September 26, 2024 at 11:52 pm #28392factorysub34ParticipantI need rephrase that because didn’t make sense. I think I have got the hand of it, connect the server and then the dual monitor setting will show but it doesn’t first show in viewer client so have server client connect to TV with separate keyboard and mouse ready click the settings to launch it
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