Forum Replies Created
-
Hi @robreddude,
Do you intend to use both tablet and chromebook as a client? or tablet (client) – Chromebook (server)?
To use spacedesk, you should install spacedesk Driver Console (Server) which is only supported in Win7/8.1/10/11 machines.
you will need a client (Windows/Android/iOs/HTML5) for this to work.
with this setup, you can use either USB or Wifi Connections.you can refer to the Introduction and Setup -> System Requirements chapter in our user manual.
Link: https://manual.spacedesk.net/SystemRequirements.htmlHi @ronalpinhos,
I see, so there are no screen tears on your other devices except for your Mi Pad 5. This suggests that the issue may not be on the server side. Could you please check lower resolutions on your Mi Pad 5 to see if you can also observe screen tearing when using WiFi connection?”
also, could you please send us a screenshot/photo of the screen tear issue?Hi @rouven,
Password protection and encryption support will become available very soon!
In the meantime you can take extra precautions when using your machine in public places while using public Wi-Fi, to temporarily prevent anyone from connecting, you can switch OFF the whole spacedesk Server when not in use.If you are using a private network, no one can connect outside of it unless they are connected to the same private network as you do.
On the other hand, if you are using an Android or iOS as a secondary devices, you could just switch OFF the Local Area Network and then switch ON the USB Cable Android and USB Cable iOS option and connect to the server using cable instead. In this way, you will still be able to use your spacedesk and devices over USB and be safe from unknown outside connections.
See attached Screenshots for assistance.Hi @aswq1254,
Thank you very much for providing the required files. however, the zipped files you sent can’t be fully extracted because of missing files. You could try uploading ALL files via cloud-sharing storage e.g. google drive or dropbox then just send the link here.also, one of your clients is showing a ‘detached’ status.
you could try opening the Windows Display Settings on your primary machine and click the detached/greyed out client then just attach it by selecting extend.
You can also refer to our CONFIGURATION AND SETTINGS
-> Windows Driver (Primary Machine) -> Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel chapter in our manual –
https://manual.spacedesk.net/DesktopExtensionorDesktopDuplica.htmlHi @ferjero989,
Could you please try running your spacedeskConsole.exe as an Administrator and see if it will work?
you can find it in C:\Program Files\datronicsoft\spacedeskHi @ivan1884,
What is the app version installed on your iPad Mini 2? Is it 1.76?
Does this only happen during USB connections? how about in Wi-Fi?
Could you please try to check/uncheck the USB Cable iOS in spacedesk Console? and/or reboot both your Windows 10 and iPad Device then try again with spacedesk.
Looking forward to your feedback.Hi @aswq1254,
it seems like you are using an old spacedesk Driver. We are now at v2.1.09
Could you please try to update your spacedesk Windows Driver and try connecting multiple usb ios connections again?
please make sure to uninstall the old driver first before installing the new one from our website.If the issue persists, please send us the Diagnostic logs of this Issue using spacedesk Driver v2.1.09.
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– reproduce the Issues.
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.For the self-exit issue, what is your display mode when the issue occurs? is it extend or duplicate?
Hi @leobuz,
so far, We have tried the Office 365 apps in Windows 11 and iPad 6th Gen with iOS 17.2 and we couldn’t reproduce the flickering issue on our side.
It may take us some time before we can provide an update, but we will continue investigating this issue.for now, please send us the Diagnostic logs of this Issue.
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– reproduce the Issue.
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.Hi @maztajay,
we do not have spacedeskConsole for Windows 8.1
this console is only available in Windows 10/11.
On the other hand, Native USB connection is not supported in Win8.1 you can try USB tethering instead.
Please refer to the ‘Connecting a New Display Monitor Over the USB Cable’ -> ‘USB Tethering (iOS and Android)’ chapter in the user manual –
https://manual.spacedesk.net/USBTetheringiOSandAndroid.html
