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spacedesk ChristianKeymaster
Hi @reselec,
-Have you tried plugging your USB cable into other USB ports? or use a different USB cable?
-Is your Android device’s USB connection type set to File Transfer or Media Device MTP?
Could you also try plugging it again and check in the device manager if there are any errors (indicated by an exclamation mark)?- This reply was modified 4 weeks ago by spacedesk Christian.
spacedesk ChristianKeymasterHi @cartevitale77,
To use the keyboard together with a licensed viewer, you will have to enable Password Protection and Encryption option in the spacedesk Console.
this security measure is implemented to prevent unauthorized use of the keyboard from other users.but If you are using the free version of the viewer, you will be able to use the keyboard over a USB connection.
- This reply was modified 4 weeks ago by spacedesk Christian.
April 22, 2024 at 1:25 am in reply to: Windows Screen Snipping with iPad as secondary display #26594spacedesk ChristianKeymasterHi @dougw03,
Yes, for now, you may try to use a custom resolution and see if you can find a workaround with the resolution and scaling.spacedesk ChristianKeymasterHi @captbret,
Android to Android screen mirroring feature is not yet supported.
spacedesk ChristianKeymasterHi @reselec,
Have you tried rebooting your Primary and Secondary machine?
also, to transfer files or charge over USB, turn OFF USB option on Windows PC in spacedesk Driver Console (you turned it ON before). Or uninstall spacedesk on Windows PC.- This reply was modified 1 month ago by spacedesk Christian.
April 18, 2024 at 3:33 am in reply to: Windows Screen Snipping with iPad as secondary display #26565spacedesk ChristianKeymasterHi @dougw03,
Thank you very much. It appears that the problem is not related to spacedesk, but is instead a known scaling issue with Windows. We have also experienced this issue once even without spacedesk connected.
We found some links that contain very similar issues which might help.
1. https://answers.microsoft.com/en-us/windows/forum/all/windows-11-snipping-tool-issue-with-multiple/890cff5c-5973-4830-b45b-1055c36cb12e
2. https://answers.microsoft.com/en-us/windows/forum/all/windows-11-snip-and-sketch-tool-doesnt-cover-the/5fbe8d8f-f12c-4384-9f8d-bfe7da4fefcb?page=2note: there is a potential solution posted as a comment in link #2 page 2. could you please try it?
- This reply was modified 1 month ago by spacedesk Christian.
spacedesk ChristianKeymasterHi @ericbig66,
Thank you very much for sending your diagnostic files.
We already banned the spammer @grewwal885.Regarding your concern, it’s possible that a conflict between usb mobile monitor driver and spacedesk usb driver is causing your USB issue.
Would you mind uninstalling the USB mobile monitor, then trying again with spaceDesk, and see if USB connection will work this time?
spacedesk ChristianKeymasterHi @badbob001,
The size of the viewer window is independent of its resolution. A small window with a high resolution will result in smaller text. If you’re confident with your resolution (958×1326) then it’s already scaled to 100%.spacedesk ChristianKeymasterHi @s-h-e-i-k-h,
We have released a new version of spacedesk iOS viewer in the appstore.
this update includes the fix for the “connected display off”. it should now move around the screen to act as a screensaver to prevent screen burn-in. please test it and let us know if you encounter any issues.April 17, 2024 at 1:54 am in reply to: Windows Screen Snipping with iPad as secondary display #26549spacedesk ChristianKeymasterHi @dougw03,
We cannot access the link as it requires access permission. could you maybe make it public?- This reply was modified 1 month ago by spacedesk Christian.
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