[spacedesk Christian]

Hi @the_flue,

We’ve recently released a new spacedesk iOS Viewer on the App Store. This version contains a potential fix for the non-working backspace and enter keys. Please try it on your end and let us know if it resolves the issue for you.

[spacedesk Christian]

Hi @mittens4958,

Have you tried calibrating your SonarPen?
If not, please follow these steps: Go to ‘Input Devices’ > Pen > SonarPen Stylus > Calibrate SonarPen. It will then direct you to a Google Play Store page for the SonarPen app. Please download it and follow the instructions provided by that app. At the end of the calibration process, you will be able to test the pressure sensitivity of the SonarPen.
Please inform us if the issue persists after completing the process.

Also, could you please let us know which other apps you have tried using the pen with?

[spacedesk Christian]

Hi @yesiamanerd,

Are you using Extend mode? Could you please try hovering your mouse or a window far beyond your primary screen and check if it will be visible in your secondary screen?
Could you also check the status of spacedeskService.exe in the Task Manager under ‘Processes’ or ‘Details’ while the issue is happening?

In the meantime, there are a few things you could try:
– Please make sure that your Graphics Adapter driver is up to date. If it’s not, please try to update it to the latest version.
– Could you please try the ‘Clear spacedesk settings’ and ‘Clear Windows Display Settings’ buttons in the spacedesk Driver console?
– Please note that we recently released new versions for the Windows 10 viewer and Android viewer. Also, make sure to update your spacedesk Driver to v1075.

• This reply was modified 9 hours, 17 minutes ago by spacedesk Christian.
• This reply was modified 7 hours, 30 minutes ago by spacedesk Christian.

[spacedesk Christian]

Hi @dvnlee,

Could you please check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products.
if there is, please try to disable or uninstall it, restart your machine then try again with spacedesk.

[spacedesk Christian]

Hi @23ggg,

The fix for this issue has not been released yet, as it is still undergoing review and further testing.

[spacedesk Christian]

Hi @crazynou,

No problem, Glad it worked out for you!
We will now close this topic. In case you encounter any spacedesk related issues, just let us know and we’ll be happy to assist you.

[spacedesk Christian]

Hi @dougw03,

A new UWP viewer has been released in the Microsoft Store. It includes a potential fix for the app hang upon power resume, also check if the viewer is still getting stuck in black screen upon waking it up.
Looking forward to your feedback!

[spacedesk Christian]

Hi @namanyakape,

Could you please check the following:
– open the Windows Display Settings on your primary machine and check if the spacedesk display is detached/grayed out, and if it’s detached just attach it by selecting extend or duplicate
– check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products

also, we just released a new spacedesk Driver V1075 (which can be downloaded on our website: https://www.spacedesk.net/ ) and Android Viewer on the playstore. Please make sure to update to their latest version.

[spacedesk Christian]

Hi @dougw03,

Thank you for your feedback we will be checking this and update you again on the progress.
In the meantime, please try to wait a couple of minutes and see if the viewer will recover its connection.
you can also try to take control of the viewer by clicking inside the window and observe if the connection will re-establish.

[spacedesk Christian]

Hi @Lenster,

We have released a new spacedesk Android viewer in the Play Store. This release can now automatically let the client device enter suspend mode when the primary PC is turned off/suspended. Please try it on your side and let us know your feedback regarding this feature.

[spacedesk Christian]

Hi @farres-bakeer,

We have released a new spacedesk Android viewer in the Play Store. This release contains various bug fixes, including the app crash when Sonarpen is enabled during USB connection. Please try it on your side and let us know if this fixes the issue for you.

[spacedesk Christian]

Hi @dougw03,
We have just released a new spacedesk UWP viewer that contains a potential fix for this issue in the Microsoft Store. Please update your viewer and let us know if it resolves the issue.
We look forward to your feedback.

[spacedesk Christian]

Hi!
We have just released a new spacedesk UWP viewer that contains a potential fix for these issues in the Microsoft Store. Please update your viewer and let us know if it resolves the issues.
We look forward to your feedback.

[spacedesk Christian]

Hi @eniki2000,

Could you clarify what viewer is this? did you download it from the website (https://www.spacedesk.net/), or is it from the MS Store?

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