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Viewing 10 posts - 1 through 10 (of 1,600 total)
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  • in reply to: Stylus Tilt Support #26811
    spacedesk Lea
    Keymaster

    As of now, no estimated date of availability for this feature.

    spacedesk Lea
    Keymaster

    Hi @inertia,
    Maybe the wrong IP was detected first before you enabled the Tailscale VPN?
    Have you tried restarting the Windows Viewer app?
    In any case, some VPN software is known to have incompatibilities with spacedesk (e.g. discovery issues).

    in reply to: Hide/Turn off Connection Window #26799
    spacedesk Lea
    Keymaster

    Hi @ayakpompasi,

    This pop-up window is part of the spacedesk free version with unlicensed Android viewer app and cannot be disabled.
    It will only disappear if a licensed version of spacedesk Android Viewer app is used for connection.

    spacedesk Lea
    Keymaster

    Please disable the USB cable option in the spacedesk Driver Console -> Communication Interface

    in reply to: SLOW PERFORMANCE 4second lag time #26762
    spacedesk Lea
    Keymaster

    Hi @jsmasterson,
    Another possible reason is maybe cable problems?
    Are you using USB type C cable? Can you maybe try other cable connectors?

    in reply to: SLOW PERFORMANCE 4second lag time #26758
    spacedesk Lea
    Keymaster

    Hi @jsmasterson,
    Thank you very much for sending the diagnostic logs.
    We are currently analyzing it.

    In the meantime, can you please tell us the model and specs (Android version, RAM, storage, etc..)
    ..of the tablets with GOOD performance
    ..of the tablets with SLOW performance

    in reply to: Stylus Tilt Support #26756
    spacedesk Lea
    Keymaster

    Hi @fael097,
    Unfortunately, Stylus tilt feature will not be supported in Android.
    Tilt functionality is only available in the SDK of every Android Pen manufacturer.
    And we do not want to include various SDK in our Android Viewer app.

    As for the iOS Viewer, tilt functionality with Apple Pencil will be implemented soon.

    in reply to: SLOW PERFORMANCE 4second lag time #26743
    spacedesk Lea
    Keymaster

    Hi @jsmasterson,
    Thank you very much for attaching the spacedeskDiag.txt file, we are currently checking it.
    Unfortunately, we cannot download the DebugView.log file.
    Please send us all the log files (this includes DebugView.log, etc.) collected in the folder, just right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    in reply to: Request a new feature #26731
    spacedesk Lea
    Keymaster

    Hi @xcxcxv,
    That’s a cool idea!
    But unfortunately, we have no plans for this feature at the moment.

    in reply to: Commercial Business version Upgrade #26730
    spacedesk Lea
    Keymaster

    Hi @futuremain,

    Yes, it is possible to connect up to 4 spacedesk Viewer app using one account.
    In the Concurrent Access Licensing option, you should select the Business license: Upgrade 2-5 concurrent connections.

Viewing 10 posts - 1 through 10 (of 1,600 total)