Hi @cheriaki24,
To further analyze the issue, please send us the diagnostics.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and attach the generated folder (zipped) in your next reply.
In case the folder size exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
Good evening, sorry for the delay.
I tried to install qWAVE but without success.
I installed windows 10 and now I will have to re-insert many software but some are no longer on the market.
thanks for the assistance
Hi,
Very sorry for the extremely late response, I was away for the summer.
Obviously I have already tried restarting both devices (one of the first things I did), however I have managed to solve the problem by downgrading from windows 11 to windows 10. The laptop has been stable with the tablet connected for the past week and a half.
Thank you for your help.
1) spacedesk has detected that qWAVE feature is unavailable;
2) there is a problem with this windows installer package;
3) an error has been encountered while inistalling spacedesk driver.
thank
Hello
Still impossible to connect two iPads at the same time… When I launch the second one, it switches alternately from one to the other with the message no display: “connected – no display”
I’m on Windows 11 latest update… SPACEDESK 2.1.21… on iPad also latest version …
SPACEDESK 2.1.21 starts correctly and the iPad is detected in the Wall1 wifi LAN…
But when I plug in the second iPad, it goes from one to the other…
Thank you for your attention…
Hi @rfml,
Do you have the latest driver version installed in your server machine? Are you connecting your ipads via USB or via wifi? Also, are both displays in desktop extension mode? For further info on connecting new displays, you may refer to the User Manual here:
Connecting a New Display Monitor over the Network
Connecting a New Display Monitor over the USB Cable
Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel
First of all: You can always uninstall spacedesk in Safe Mode. Just look at the instruction manual on https://manual.spacedesk.net There is a chapter “UNINSTALL ON WINDOWS PRIMARY MACHINE” and “Troubleshooting Uninstall”.
Second: Since you are talking about contemporary Windows (Windows 11 or 10), we can hardly imagine how the problem could be related to spacedesk. WDDM IddCx Display Drivers are not known to have such side effects (*). However, if you like we could still analyze details of your case. Then on Monday our team could instruct you how to create and send logfiles.
(*) Only in case of Legacy Windows (8.1 and 7) such a problem could theoretically be related to spacedesk. In rare cases, Legacy WDDM Hook Display Drivers might expose such side effects.
I tried to uninstall spacedesk in safe mode, but when deleting, the error “An error has been encountered while installing spacedesk driver” came out. If I restart my computer, I will exit safe mode and find myself in normal Windows mode, where the screen freezes due to spacedesk. What should I do? (windows 11)
Hello, I was using the iOS app on my Mac and after I installed an app to help keep my screen from turning off (Amphetamine), Spacedesk started to become unusable. I noticed that when it tries to connect (I have it set to auto connect to my PC) the status box is cropped out and the screen is completely black after it connects. I can tell it’s connecting because my PC can detect the screen.
I’m running on macOS 14.6.1 as well as the most recent version of the Spacedesk iOS app. My driver is up to date as well.
I have found spacedesk_driver_Win_10_64_v2116.msi package, opened the installation package and selected the uninstall option, that’s it, the problem is solved.
I decided to add another monitor to my computer, so I tried using your program. However, I keep getting the same error. When trying to increase the resolution to 4K on my Android Philips TV, it always shows that the maximum allowed resolution is 1920×1080, which is Full HD. I keep trying to do this over Wi-Fi, but it doesn’t work.
Zipped diagnosticss folder was less than 512 k but have uploaded to https://we.tl/t-05ddOyEsXK
It’s an older Samsung but it does support 1080p.
However, it could have been an issue with that or with the stick interacting with the TV because when I asked a friend to try the adb method, there’s been a huge change in the main screen already. Even though the stick itself was set to display 1080p. After setting the resolution manually everything works fine
Hi @xarispwner,
such setup might work.
You may use the HTML5 viewer on your ChromeOS device’s browser and
install the spacedesk legacy (Win8.1) driver on your Windows 8 laptop.
Hi @mairunar,
I checked the specs of the Mi TV Stick and it does support 1080p resolution.
But, does the TV itself support 1080p?
Our spacedesk viewer only detects the given native resolution and gives a list of available custom resolution smaller than the native.
Hi @landy,
following up on the diagnostics. If the file size exceeds 512KB, please upload it to Dropbox/Onedrive/Google Drive/etc. and send us the link.
Are the devices maybe connected to a public network? Have you checked Step 5 of our network connection troubleshooting (user manual link above)?
Hi,
It has worked really fine in almost 8 month. I have a plug in browser in “Modern Browser” för Milestone Xprotect Smart Client. It stopped working. It does not work in MS Edge browser anymore.
I can connect in both browsers, reach the meny settings, but no desktop picture from server PC. I have upgraded Spacedesk server to ver 2.1.21
Both windows Defender is disabled. I run on a local ethernet, with dedicated IP adresses. I can ping the PC:s both ways. The Specedesk server says that it is connected.
The PC client is a Windows 10, ver 21H1, with Edge version 127.0.2651.98
Please se attached export config file from server program.
Looking forward for help ASAP.
Regards
Fredrik from Sweden
Hi @spcdsk_nicole
I have a similar issue using a Mi TV Stick – my TV has a resolution of 1920×1080 and spacedesk viewer doesn’t allow setting a resolution higher than 1280×720. Is there any patch in the work as I’m not really knowledgeable enough to fix it myself as amiga did?
https://drive.google.com/file/d/1734kKbRz__eCNE7CiAF6uS0TWfBVwxxX/view?usp=drivesdk
The web return error duplicated reply with the links so I will post it separately.
Hi @landy,
the file isn’t attached. If the file size exceeds 512KB, please upload it to Dropbox/Onedrive/Google Drive or similar and send us the link.
Hi @kostovite,
what is the display orientation of the spacedesk display in the Windows display settings of HP ZBook 15 G2?
Is it set to Landscape (flipped)?
Hi @riyal2k69,
have you tried to extend to this new monitor?
Display modes e.g. mirror or extend can be switched using Windows display settings or display switch (Win+P).
For reference, please see the following topics of our user manual:
– Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel
(https://manual.spacedesk.net/DesktopExtensionorDesktopDuplica.html)
– Desktop Extension or Desktop Duplication (mirror) Settings in Display Switch
(https://manual.spacedesk.net/DesktopExtensionorDesktopDuplic1.html)
Currently, ARM64 devices with Copilot+PC specifications are continuously being released, and their sales volume is also steady enough to be ignored. In addition, many existing ARM64 devices are being used, including Surface products.
Spacedesk’s driver and server do not support ARM64. In addition, even UWP applications frequently crash. I think it is a problem to declare that you will not support ARM64 and not support it.
Windows 10 does not need to be supported. However, Windows 11 in the ARM64 environment must be supported. Please develop and release drivers + servers for ARM64 and UWP clients.
I’m on Windows 11, and spacedesk doesn’t connect to the LAN.
Hi @javier,
on your Windows machine, search for Tablet PC Settings.
For reference, here is a post in the Microsoft forum that describes the same issue:
https://answers.microsoft.com/en-us/windows/forum/all/touch-going-to-wrong-monitor-tablet-pc-settings/a41a75b9-4264-498a-980b-ebe1b528191d
Hi @Nicole,
when I disconect USB cable from tablet, the primary display touch work fine .
I’m using win11pro on primary display and don’t find where calibrate touch screen.
Thanks
Hi @maxark68,
do you have both native resolution and custom resolution enabled on your viewer app?
If yes, then Windows could be using the custom resolution which is not a match to your tablet’s aspect ratio.
Three potential solutions:
1. In Windows display settings, identify the spacedesk display and select it. Change its resolution to the native resolution.
2. Select a different custom resolution on the viewer app. Custom resolution with a (*) mark indicates that it matches the tablet’s aspect ratio.
3. Disable custom resolution by unchecking the option on the viewer app. This is not a preferred suggestion as you may encounter the black bars again when you duplicate/mirror the main display and spacedesk display.
Hi @ilsyer,
do you maybe connect by USB cable?
We received similar reports and released a new version with the fix.
Please update the Android viewer app to v2.1.13 and let us know if you still encounter the issue.
HI yes i can,
Started both machines up (were fully turned off) and as usual started the application after booting. The app instantly closed upon trying to connect and I got a Notification saying there was a bug with the app and to try to update it (which is not possible without an update available)
Android version 14
yes it chrashed
No random disconnects aside from instant chrash upon startup
I get this error when installing spacedesk_driver_Win_10_64_v2121 on my Windows 11 machine
Hi @mohamedwaly,
To further analyze the issue, please send us the diagnostics.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and send us the zipped folder.
In case the folder size exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
Welcome,
I use Spacedesk with Windows 10 and a Samsung Galaxy Tab A tablet. When I connect using a wifi connection, everything is normal. However, when I connect it via USB, it does not connect normally. The tablet can connect to the server, but the screen remains black. The touch function still works, indicating that there is a connection between the tablet and the computer. I tried many solutions, but I was not able to solve the problem. I did everything from restarting Windows and also the Samsung device and activating the file transfer, but nothing happened and the screen remains black???? . Can you help me? Thank you.
Hi @zahy,
Please try the following:
– select File Transfer mode instead of charging mode on the Android device
– turn off USB debugging on the Android device
– restart the Android device
– restart the Windows machine
– different USB cable
– directly connect to a USB3.0 or USB2.0 port
If the above suggestions did not help, please send us the generated diagnostics folder to further analyze the issue.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps provided and send us the zipped folder.
In case the folder size exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
Muy buenas. Estoy usando Spacedesk sin problemas en un ordenador con la versión 2.1.16. En cambio en otro ordenador similar con igual versión de Avast pero con Spacedesk versión 2.1.21 se bloquea el acceso a las pantallas remotas (en ambos casos son tablets). Configuro el firewall para que permita todos los servicios y programa de Spacedesk y no funciona, sólo lo hace si desactivo por completo el firewall. Ya no cuento con el instalador de la versión 2.1.16, sino probaría de reemplazar la v 2.1.21 por la v 2.1.16
¿ Alguna sugerencia ?
Gracias
Hello,
I use Spacedesk with Windows 11 and a Samsung Galaxy Tab S2 tablet. When I connect using wifi connection, everything is normal. However, when I connect it with USB, it doesn’t connect normally. The tablet can connect to the server, but the screen remains black. The touch function is still working, indicating that there is a connection between the tablet and the computer. I have tried various solutions but have not been able to solve the problem. Can you help me? Thank You.
Hi @misovicb,
the spacedesk Driver should be able to handle multiple client connections.
Were you not able to connect the two Android tablets?
Please download and install the latest spacedesk Driver v2.1.21.
unsure how else to put this, but the SpaceDesk version that I’ve been running with, 2.1.14 was causing USB driver issues with a Logitech G733 Lightspeed receiver, and the only way to get it to work is uninstalling Spacedesk, getting the receiver working, then reinstalling. Is this fixed in an update? Event Viewer events relating to the receiver are included.
Hello Lea. Thank you for the reply.
The Fire HD tablet is set to its native resolution of 1280×800.
I’ve tried all of those things. I’ve tried 60 fps, then 30 fps. I’ve adjusted the image quality to low. I’ve changed the settings to 16-bit and 32-bit color. I’ve tried using a different USB-C cable and changed the connected USB-C port on my GPU and then to my motherboard.
The PC’s cpu usage isn’t high, the spacedesk process is using 0% when the issue happens.
None of these things did anything to change the the issue I described.
———- Forwarded message ———
Od: Božo Mišović <bozomisovic@gmail.com>
Date: V ned., 21. jul. 2024 ob 13:14
Subject: Possiblity to drive two (2) different remote Android tablets (SAMSUNG TAB) by one Win10/SpaceDesk server/console??
To: <info@spacedesk.net>
Dear SpaceDesk support vendor
Should you inform me, if it should be possible to drive SIMULTANEOUSLY two (2) different remote Android tablets (SAMSUNG TAB) by one Win10/SpaceDesk server/console or you have some app solutions for my request?
This moment, I have established correct IP communications, between the:
– SERVER/IP=172.16.1.117
– TAB1/IP=172.16.1.119
– TAB2/IP=172.16.1.122
But SpaceDesk app operated correctly just by the one remote tablet!??
Configuration files in attached files!!
Kind regards
Bozo
email: bozomisovic@gmail.com
My tablet model is lenovo P12(TB370FU).
I have never used USB hub for the spacedesk usage.
Also, I have connected my tablet to both USB 2.0 and 3.0
Everything connects and displays properly on the tablet as a 2nd PC display but then it goes from full frame rate to less than 1 fps after less than a minute while using the Fire HD tablet as 2nd PC display. Using the USB-C to USB-C tablet to Windows 10 PC. Turning off and on the spacedesk resolves the issue but it returns again in less than a minute.
I’ve tried changing the FPS to 30, lowering the image quality, changing the color bit depth/format. Same issue with these settings. I’ve rebooted everything. Same issue.
Everything is up to date. Installed it via the Google App store onto the Fire HD tablet. I also have an Amazon Fire HD 8 (2020 model).
I see multiple people in this thread with my same issue: https://forum.spacedesk.net/forums/topic/usb-tethering-lag-fire-hd-8/
-
該主題由
Castaa 於 2 months, 1 weeks ago 修改。
Hi @juventino,
thank you for the diagnostics.
It seemed that the Android device was able to stay connected up to one hour.
The traces did not indicate any errors in the first 10 minutes of connection.
So far, we could not reproduce the issue on our side.
Could you please share how spacedesk is being used and which applications are running on your machine?
Is the Android device plugged to a USB hub or directly to a USB port?
Have you tried to plug the device in a USB2.0 or USB3.0 port?
Is USB debugging of the device disabled?
PS: DebugView tool captures available traces of running applications. This is why there’s Oculus and other software’s traces in the log file.
Hi @hawak,
if you have HDR or 10-bit pixel format enabled, please disable it in Windows display settings or in the graphics adapter (e.g. Nvidia or AMD) control panel.
Both features are not supported by spacedesk.
For further details, please refer to our user manual topic “Windows 11/10 Known Issues and Unsupported Features” (https://manual.spacedesk.net/Windows1110KnownIssuesandUnsuppo.html).
Hi @donglee0612,
thank you for sending the diagnostic logs.
What is the model of your tablet?
Is it connected to a USB hub or directly to the computer port?
Have you tried to connect to a USB2.0 port?
Hi @donglee0612,
thank you for the diagnostics log.
Unfortunately, it did not show that the USB was plugged.
After checking the Diagnostic Collection box, did you reproduce the issue by connecting by USB?
Hi @kevins
We have a previous spacedesk users that verified that MS Flight Simulator does NOT support/recognize touchscreen input (in general not just in spacedesk).
And according to that user, it can only recognize mouse input from a remote display.
We can only suggest either of the following:
1. Use mouse touch which automatically activates on your second viewer connection.
Current spacedesk’s touchscreen only supports in first spacedesk display, so on your first viewer app just activate touch screen first, then connect a second viewer app where you can move your flight simulator app and try to send the mouse touch input from there.
2. Select relative touch input in your viewer app settings (the touch input will behave as mouse pad for your primary machine).
