搜尋結果「1」

[spacedesk Lea]

Hi @dmanz56,
Thanks for sending the diagnostic logs.
Could you please try to clear the data of your viewer app on both tablets.
To do that just long press the viewer app -> settings/info -> storage -> clear data.
Or Settings -> Apps -> spacedesk -> Storage -> Clear data.
For assistance, please also check the short video in this link: https://www.dropbox.com/s/3n0cnmit459duep/Screen_Recording_20211014-110516_Settings.mp4?dl=0

• 該回覆由 spacedesk Lea 於 2 years, 11 months ago 修改。

[spacedesk Lea]

Hi @eljuan,
Thanks for the feedback.
We will analyze this new diagnostic logs.
With this new logs, you only have 1 spacedesk viewer connected with display off, right?

In the meantime, could you please try the steps below:
– On videowall engine window, please click the “Connected to DESKTOP-CJD43MR” on tree view, then on left panel, click the “Clear Settings”.
– the click the spacedesk server window -> Settings -> Clear All Display Settings
– run services.msc, find spacedeskService the restart it
After steps above, please try again with spacedesk.

[Caio]

after installing the driver, I try to change the brightness of the windows 10 screen but I can’t, the brightness doesn’t change

[Caio]

after installing the driver, I try to change the brightness of the windows 10 screen but I can’t, the brightness doesn’t change

[virtuala]

On the download page, you mentioned that the release is expected for 2022 Q4.
Do you mean 2021 Q4 or really 2022 Q4 ???

[Dagni]

I use Spacedesk at home on two Windows 10 laptops through a 5 GHz Wifi. My router sometimes goes crazy and reboots itself. When this happens, the viewer doesn’t notice that the wifi connection has dropped and still thinks that the connection is alive. However there are no updates on the screen of course. Server notices the wifi has dropped and removes the secondary monitor.

Viewer should notice the wifi has dropped and go into “Server disconnected – trying to reconnect” mode.

System info:
Viewer: Universal Windows app v0.0.23.0, Windows 10, 5 GHz Wifi
Server: Driver Beta v 1.0.17, Windows 10, 5 GHz Wifi

[eljuan]

for information : when i connect a device i always heard the sound of the connection in windows and it’s always connected -display off.
After reboot i can connect 1 (or 2 or 3 or sometimes the 4) but when 1 device is display off (generally less than 1 minut) all the devices turns off in display off .

[spacedesk Lea]

Hi drlikz,
we still have known synchronization problem with videowall frames.
Could you please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

[eljuan]

and after 2 minuts all of them were “Connected -Display off”. All tablets are in version 0.9.81 and primary machine 1.0.18

[Dmanz56]

Hi Lea, yes Auto rotate is enabled on both but it only seems to work in landscape mode with my tablet controls on the left side rather than the right. If I invert the tablet 180 degrees it will correctly flip the tablet but it also flips my PC monitor upside down. If I disable Auto rotate on the Space desk app it doesn’t flip the PC monitor but it then doesn’t correctly flip the tablet either.

What does work is to turn off the Auto rotate in the tablet settings but then I need to re-enable it when done with Space desk. Again no big deal but just another couple of steps to go through.

Thanks,
Dan

[itamax2073]

@lea
Yes yes already installed.
Sorry I forgot to write it in the last post that I put the driver v1.0.18
All perfect 😉

[majh0]

I also had tried this with client program win7 version

Tired this thing again just in case..

but it couldn’t find the server, but win10 version did

I attached the dixag file of my secondary machine here

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[spacedesk Lea]

Hi @myron,
back to this issue.. Could you please try our most recent spacedesk Driver 1.0.18 on our website + latest android viewer app v0.9.81 from Google Playstore?

By the way, do you have third party firewall software installed (e.g. McAfee)?

Looking forward to your feedback.

[spacedesk Lea]

Hi @homebr3w,

spacedesk Driver/Server does not support Windows 7 any more (Windows 7 life cycle has expired). At your own risk spacedesk Windows 8.1 driver can still be installed on Windows 7.

For viewer, you can still install the recent spacedesk Windows 7 Viewer app v0.9.32 available on our website too.

[spacedesk Lea]

Hi @notbreack,

spacedesk does not support Windows 7 any more (Windows 7 life cycle has expired).
At your own risk spacedesk Windows 8.1 driver can still be installed on Windows 7.

[spacedesk Lea]

Hi @eljuan,
The traces you posted does not show any spacedesk traces.
Could you please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[spacedesk Lea]

Hi @itamax2073,

Thanks for sending the diagnostic logs.
Could you please try our most recent spacedesk Driver v1.0.18 available on our website?
Then let us know if you still get the same issue.

[Homebr3w]

Hello, so I’m using a windows 7 pc at work and as much as I’d love to upgrade it to windows 10, it’s a work pc so my company doesn’t let me. Would it be possible for me to find old versions of the viewer and server apps? Normally I’d be concerned about security but the computers I’d be using don’t connect to the internet so it should work good enough.

Thanks for reading this!

[ofoge]

Hello.
So the thing I noticed is that spacedesk communication while the screen is idle is only 1-2 mbps. But when watching fullscreen video it goes up to 30 mbps with my current settings. Usually my cursor movement with static image (desktop) is not very smooth but stable. Feels like 20-ish fps. But if I do the following I have good 60-ish fps mouse movement for a second:
1. Play a video so my bandwidth goes 30mbps. (If I move the cursor while video is playing it’s the same 20-ish fps).
2. Pause the video while moving cursor. (The cursor movement will be 60-ish fps while the bandwidth is high. But returns to 20-ish fps the next second).
Thus I think constant bitrate will improve stream stability. And so I ask spacedesk team to test and/or implement that feature.

[jing]

Hello!First,thank you very much for this amazing software !I have some problems when I use this softwahre to share the screen on two devices, looking forward to hearing from you soon!
I’m a teacher,I use computer to show powerpoint when I teach online , and I want to use Ipad as the second service.In this way,I can use apple pencil to write things on powerpoint on ipad,which will be much easier by mouse on laptop.

But every time I wrote on ipad ,my computer frozed at once (the screen is still on,I can still move mouse,but any clicking doesnt work at all ), I tried to press windows+alt+delete,it doesnt work neither. everything is frozen on laptop…TThe only way I can recover my laptop is to long press on battery button to shut down my laptop,it happens everytime I wrote on laptop.

can you help me to solve this problem?I really like your software and it would help online teaching alot if can be solved!
My email:yangjingstudy@163.com

[itamax2073]

@Lea
I am attaching the diagnostic tool report:
00000001 0.00000000 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000002 0.00051660 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000003 0.00079940 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000004 0.00296000 [11156] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000005 0.00383440 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000006 0.00465630 [11156] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000007 0.00526930 [21848] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000008 0.00594310 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000009 0.00659490 [21848] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000010 0.00721710 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000011 0.00784590 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000012 0.00845500 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000013 0.00918730 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000014 0.00986270 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000015 0.01050310 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000016 0.01112070 [11156] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000017 0.01174000 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000018 0.01236710 [11156] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000019 0.01300410 [21848] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000020 0.01366410 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000021 0.01671770 [21848] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000022 0.01841290 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000023 0.01987940 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000024 0.02128020 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000025 18.05110741 [11068] *** CGDContextMenu::initialize ***
00000026 18.05112076 [11068]
00000027 18.05113983 [11068] *** CGDContextMenu::Initialize Num files selected: ***1
00000028 18.05114937 [11068]
00000029 18.05119133 [11068] RetrivePathLocation Unable to query client for folder path: IPC error.
00000030 18.05120277 [11068]
00000031 18.05125046 [11068] *** CGDContextMenu::QueryContextMenu ***0
00000032 18.05126190 [11068]
00000033 67.50093079 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000034 67.50154877 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000035 67.50254059 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000036 67.50345612 [11156] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000037 67.50605774 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000038 67.50765228 [11156] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000039 67.50917053 [21848] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000040 67.54596710 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000041 67.54733276 [21848] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000042 67.54927063 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000043 67.57351685 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000044 67.57500458 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000045 67.57649994 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000046 67.60109711 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000047 67.60270691 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000048 67.60435486 [11156] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000049 67.62887573 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000050 67.63047791 [11156] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000051 67.63201904 [21848] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000052 67.65672302 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000053 67.65833282 [21848] Error 10 (argument is out of bounds) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000054 67.65990448 [11156] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000055 67.68447113 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue
00000056 67.68608093 [21848] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CCachedSettingsRepository::HasValue

• 該回覆由 itamax2073 於 2 years, 11 months ago 修改。

[itamax2073]

Hi @LEA
Me too since yesterday the same thing.
I have the latest PC driver
A I attach photos with the 2 devices with different versions of Andorid
The PC does not see any monitors added
No restrictions from the Kaspersky Internet Security firewall, the Windows firewall is completely disabled
Indeed I add that I uninstalled the app from the android 4.4.4 tablet and started it still closes abnormally, like days ago
But even on Redmi Note 8T android 10 I don’t see anything like the photos.
why these problems that I have done for months and months without any kind of problem?

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[eljuan]

Hi guys

Someone can help me with this ? I can’t connect and i have Connected display off !!

This is the debug report !

Thanks

DBG] SimConnect error.
00000002 14:24:34 [16604] System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.
00000003 14:24:34 [16604] at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32 errorCode)
00000004 14:24:34 [16604] at Microsoft.FlightSimulator.SimConnect.SimConnect..ctor(String szName, IntPtr hWnd, UInt32 UserEventWin32, WaitHandle hEventHandle, UInt32 ConfigIndex)
00000005 14:24:34 [16604] at FlightStreamDeck.SimConnectFSX.SimConnectFlightConnector.Initialize(IntPtr Handle) in D:\Hy\Codes\_nguyenquyhy\FlightStreamDeck\FlightStreamDeck.SimConnectFSX\SimConnectFlightConnector.cs:line 138
00000006 14:24:34 [16604] at FlightStreamDeck.AddOn.MainWindow.InitializeSimConnectAsync(SimConnectFlightConnector simConnect) in D:\Hy\Codes\_nguyenquyhy\FlightStreamDeck\FlightStreamDeck.AddOn\MainWindow.xaml.cs:line 114

[jtbui]

Not the same person, but also having issues with “unable to connect”.
Main things I tried were:
– reinstall wine 6.16
– tried 6.3 and 6.5
– tried playonlinux

All of them lead to the same message when trying to connect with “unable to connect” showing up.
There are some interesting things that I noticed while doing this:
– Host server isn’t showing up unless I enter the IP address for the device, whereas the HTML client and all other clients automatically detects the device.
– The installer finishes a little too fast compared to installing on a standard windows device.
– When attempting to connect or find a device, from wine logs, there is only one command that is run, wlanenuminterfaces.

Also as an additional question, are there any output logs for both the installer and client when an error occurs? I’d like to cross reference them with other installation attempts to see what’s wrong.

[spacedesk Lea]

Hi @k0lk,

2 possible reason for slow performance on your side:
1. HTML5 Viewer
If you laptop runs Linux, that means you are using spacedesk HTML5 Viewer, correct?
Keep in mind that this HTML5 VIEWER app on Linux is much slower than our native apps on Android and Windows.
This is due to technical limitation of HTML5/Javascript.

2. Network connection
Especially if your machines are connected over wireless network that goes thru the router.
Please check the chapter “Performance Tuning” in the instruction manual: https://spacedesk.net/user-manual

[spacedesk Lea]

Hi @majh0,
Thanks for sending the video.

Could you please send us the following:
1. debugview log on your secondary machine where you run the viewer app.
Just download the debugview app here https://download.sysinternals.com/files/DebugView.zip
Extract the zipped file, run the Dbgview.exe then reproduce the issue on the viewer app and you should find some error traces in debugview (e.g. SA [xxxx:xxx] …), please save it and send to us.

2. run dxdiag.exe on your primary machine, click “Save All Information”, then save the output file (dxdiag.txt) and send to us.

[mignonib]

My primary machine is an Acer Aspire PC, running on Windows 10. I have the driver installed, and have restarted my computer as well as uninstalling and re-installing the app. I’ve tried asking my computer to repair the app. I’ve also manually approved the app with my firewall. The app has been showing “ON (idle)”, but I’ve tried many times turning it off and back on, and that hasn’t changed anything. I’ve tried messing with my primary device display settings. I’ve tried playing with the Videowall Engine.
My secondary machine is a Kindle Fire HD10 (under a year old), and I have the app downloaded from the Amazon App Store. It says “cannot detect a primary machine.” I have tried restarting the device and the app, have tried uninstalling and re-installing it. I’ve tried many times adding the primary device manually with my IP address, but it just circles and says it’s working on it forever.
Both machines are on the same wifi, and I’ve tried moving them both to a second wifi, with no luck. I’ve tried changing both wifi networks to private. I’ve also tried using my Android Galaxy smartphone as the secondary device, but it has the exact same issues, which makes me think the problem is with my primary device.
Can you help me? I would so love to get this working.
Thank you in advance!

[k0lk]

When i slide chrome to the second monitor, plaing a video, my fps drops in games and the desk strart stutering, if i let chrome in my firs monitor, that dosent happend, the game dosent drop the fps, my firs monitor is 1920×1080, and my secon (leptop) 1366×768, my fist monitor has a refresh rate of 60hz and the second 30. My laptop runs linux, my pc runs windows.

[spacedesk Lea]

Hi @jake,
You can use spacedesk with your current Nvidia driver version or update to most recent version 472.12.
The BSOD only occurs on version below 461.09.

[spacedesk Lea]

Hi @glda19,

This is strange.
Can you please send us a short video showing the unchangeable custom resolution list of the viewer app?

[Jake]

So i wanted to install SpaceDesk and i saw the “Attention” part of the download area and it told me that my nvidea drivers had to be version 461.09, So i checked what version i was running and it told me i was running 462. intead of 461.09. my question is will my computer crash and give me then BSOD if i download and run it??

[spacedesk Lea]

I see.. maybe it’s not a 10-bit format issue..

You mentioned that “the screen is all messed up”, can you further explain this (maybe with a screenshot)?

[rezios]

@lea here and Settings-> Graphics-> Advanced- but I didn’t find the “10-bit pixel” when it is working yes, but sometimes when I restart the computer amd radeon software is simply not installed on the computer anymore, and when the i installed again desk stop working

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[spacedesk Lea]

Hi @mep011,
Please update to latest version of spacedesk Android Viewer app (v0.9.80) it has a bug fix for the app crash observed on previous version.

[spacedesk Lea]

Hi @shulil,

So you want to mirror your PC screen on your two iPads?

What do you mean empty screen? Is it black screen? Or it’s just in extension mode?

Is your primary machine Windows 10?

[spacedesk Lea]

Hi @rezios,
On your Radeon Software window, please go to Settings->Graphics->Advanced->”10-Bit Pixel Format”.
As for the server OFF status, could you easily turn it ON via Settings -> ON menu?

[rezios]

@lea about 10-bit i didn’t find in my amd software probably because it’s a notebook, and about windows 3d where can i find ?

• 該回覆由 rezios 於 2 years, 11 months ago 修改。
• 該回覆由 rezios 於 2 years, 11 months ago 修改。

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[spacedesk Lea]

Hi @glda19,

Can you tell us which custom screen resolution you tried to set on your viewer app settings?

[spacedesk Lea]

Hi @mep011,

Are you using the spacedesk Android Viewer app on your tablet?

If yes, could you please try to update to latest version on Google Playstore.
We just released a new version (0.9.80) with bug fix for a reported application crash.

Looking forward to your feedback.

[spacedesk Lea]

Hi @rezios,
Could you please check if 10-bit color format is enabled on your AMD Radeon Software settings? If yes please disable it and reboot your primary machine.

Maybe the drive conflict has something to do with some 3D related settings on Radeon Software window too? We cannot specify yet which settings it is, can you maybe check if there’s any in-game overlay or screen recording settings enabled there?

[ken]

when i press the ip address of the server, the app crashes. it didnt use to be like this. the app worked for a while. i have tried everything even a factory reset and the app still crashes.im using a huawei mediatab 10 link and it has android 4. it works on my other phones

[majh0]

I used Chrome at that time, and I got another problem..

I just clicked the list to connect to primary machine

and it gave me a message connecting to 192.xxx.xxx.x with black screen

but it went back to main screen

so I just tried to connect to it manually typing the IP address, it gave me an error message

‘Invalid address: Local host!’

actually I can’t understand why this got happened..

my laptop tried to connect to server which is located in PC not laptop..

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[spacedesk Lea]

Hi @multi-cat,
Please try the most recent spacedesk Driver v1.0.17 and Android Viewer app from Playstore.
This issue should be fixed now.

It is also now supports entering a full word, not just single key input.

• 該回覆由 spacedesk Lea 於 2 years, 11 months ago 修改。

[spacedesk Lea]

Hi @pfield69,
Multi-touch gesture like pinch to zoom is now supported with the latest spacedesk Driver v1017 and Android Viewer v0.9.79.

[profesional.kikerv]

Same problem.
Server Windows 10 21H1, spacedesk driver v 1.0.17
Client android 4.4.2, spacedesk android app v 0.9.79

The android application gives a fatal error when trying to connect to the server. Other devices with more modern android have no problems.
I have tested with the HTML5 viewer and it works fine, although the performance is worse. The problem occurs only with the app.

Regards

[majh0]

Primary Machine
– operating system = Win10 64bit
– graphics adapter = Nvidia GTX 1060 6GB
– network connection type = Wifi (hotspot)

Secondary Machine
– Viewer type = window
– network connection type = Wifi, I connected to hotspot of primary machine

Which web browser did you use? I didn’t use web browser to connect to the primary machine..

thank you for your reply in advance.

[spacedesk Lea]

Hi @majh0,

Could you please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5) and version
– network connection type (wired/wireless/USB tethering/WiFi Direct)

Which web browser did you use? Did you also try with other web browser?

[glda19]

Hi
I can only change the resolution of the viewer app’s By the screen settings on pc there i have only the choise between 1024*600 or 2000*1200.
When i do settings->custom resolution on the the viewer app’s the settings have no influence.
So i can only change the screen resolutiion by pc not by viewer app’s settings

[Tom_Chambers]

Also starting happening to me today (03/10/21)…

Two different tablets on same version of Android 4.1.1

Other tablets (More modern OS vers. Work fine…..

[RickyD]

Hello,

Just want to report the exact same problem as yyisss with the client software (v0.9.78)
I have just updated the server to v1.0.17, but the problem persist.

Thanks for your support
Richard