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  • #2303
    MJB
    参与者

    Hi all,

    Sorry in advance for the topic, but where is the search button for this forum? I could not see one and I’m searching for anything related to “Error – Spacedesk keyboard/Mouse Driver unavailable!” without scrolling the 134 posts in here.

    Thanks in advance for any help,

    MJB

    EDIT: Found it only in the Homepage of the Forum.I entered directly to the SpaceDesk Discussions…

    EDIT2: Search Button only works for 1 word! 2 or more words give a 404 server error… 🙁

    • 该话题由MJB 于 2年、 9月前 修正。原因:found partial answer
    • 该话题由MJB 于 2年、 9月前 修正。原因:Search limitations
    #2291

    话题: Suddenly disconnect

    在论坛板块 spacedesk Discussions
    Tyrell63
    参与者

    Hi

    It happens everytime after around 10min
    Then suddenly the android tablet lost its connection to the Windows 10 host.
    So my second screen is disconnected
    and the whole system (windows) is very “snail” after that to keyboard or mouse click inputs.
    I’m running this always when I’m playing MSFS 2020.
    So the system is heavily loaded during the connection.
    My specs: Ryzer 5 5600x, 32GB, GTX 3070ti
    newest NVida driver
    Sometimes after a while I can reconnect again, sometimes not.
    Connection to WiFi is stable all the time

    #2289
    Soli
    参与者

    Hi
    I am new to this field and want to use spacedesk for presenting pictures and videos on a video wall with 12 monitors. So, I want to know:
    1. How to interconnect monitors and pc?
    (Is it enough to use a 1 Gig switch, and CAT6 cables without using any other cable?)
    2. How many PC is requierd? what software should be installed on it?
    3. How to add (introduce) monitors in the spacedesk for creating a group of monitors?
    4. Is spacedesk completely free for such applications?

    I appreciate your help
    Regard’s

    #2284

    话题: Max refresh rate

    在论坛板块 spacedesk Discussions
    petresarr
    参与者

    I am reviewing this application for a high refresh rate application. I have a android Xiaomi Mi10T phone that supports 144hz refresh and plan to connect with usb from a Windows 10 pc with thunderbolt4 usb connection. I noticed that hardware acceleration is coming in version 2.0 What is the current max refresh rate (and in which configuration)? How soon will future development (updates) support the capabilities of 120hz and higher on the viewer? thank you, Peter

    #2280
    spacedesk Marcel
    管理员

    First question:
    Why still use the old Windows viewer? Have you tried the new one from the Microsoft store?
    Second question:
    Why connect manuallly via IP-Address? Does automatic discovery not work?
    Third question:
    If connecting manually by IP-Address – are you sure you are not accidentally using a local host address? These start 127.x.x.x

    #2279
    shodan
    参与者

    Thanks, unfortunately it doesn’t work

    Well it does connect, spacedesk creates a new monitor and it shows on my raspberry pi.

    But the performance is as slow and erratic as VNC. And the video quality is also terrible, extremely blurry even for static images and very variable.

    I know the RPi can do this since steamlink and moonlight manage without problems and the response time is excellent (sub 100ms)

    The RPi is the perfect Spacedesk viewer hardware, why is there no linux native spacedesk client ?

    The world is done with windows after windows 11 !

    #2257
    Chaos_02
    参与者

    Screenshot here
    Also I’ve seemed to misread the 18 as 8 or it has changed since the last time…

    oleechn
    参与者

    Hi, I’ve found that there were some connection issues when using spacedesk and connecting both devices to my home network. So i tried to use the mobile hotspot of my main device and have my secondary device connect to it. this doesnt work though, and it says its connecting, then exits out. Any fixes?

    I’ve included a link to a video of the problem im having, if my explaination doesnt make sense
    [video src="https://cdn.discordapp.com/attachments/825594008822087692/886122208047554591/2021-09-11_13-27-19_Trim.mp4" /]

    #2236
    Ngoof
    参与者

    Hello, I would like to inquire about my issue with spacedesk. I cannot connect to my iPad as it shows the Disconnected by server error, code 2-5- and error info 0-5, Connected Time: 00:00:01. i am using an old iPad 2 with iOS 9. I have also uninstalled splashtop wired display on both devices

    #2231
    spacedesk Lea
    管理员

    Hi @cqpeak,
    Thank you very much for the feedback.
    1. Currently, to emulate a right-click event, you have to do the left-click + hold then release gesture.
    The actual right-click and scroll button click from a real USB mouse device are not yet being recognized by the spacedesk Android Viewer app.
    We will ask our developer about this then get back to you.

    2. Optimization of HTML5 viewer is currently not our priority at the moment.
    We are focused on improving our native Viewer apps (e.g. Android/iOS/Windows).

    3. Not sure what you are asking here, but you can also save the full spacedesk HTML5 web page locally so you don’t have to go to https://viewer.spacedesk.net/ every time you want to connect the spacedesk.

    4. Unfortunately, it’s not possible. The idea of spacedesk is to allow user to have another Windows desktop screen (mirrored/extended) over the local area network via secondary device’s e.g. Android, iOS, Windows, etc.

    #2224
    spacedesk Lea
    管理员

    Hi @multi-cat,
    Are you using the most recent spacedesk driver v1.0.14 and Android Viewer app v0.9.76?
    Does the transparent square appears upon viewer connect?

    Can you please send us the screenshot of the full screen showing the transparent square + software keyboard issue?
    The first screenshots you sent is a bit unclear to us.

    #2218

    Hello,
    installation (server) don’t go to the end : I try to install on a old Panasonic Laptop Industrial with screen resolution 1366×768. W10 64b UK latest version/update.
    The viewer app work correctly
    Kind regards

    附件:
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    #2202
    shodan
    参与者

    Hi,

    I have tried to use an RPi 4 as spacedesk viewer.

    It “works” but it’s slower and lower quality than VNC, despite using a wired ethernet connection.

    I used the browser and html5 viewer and I suspect this is why it failed.

    Also my final setup will not have any kind of internet access so going to viewer.spacedesk.net would be impossible anyway.

    Is there any way to use spacedesk on RPi4 satisfactorily ?

    I have tried steamlink on the raspberry pi 4 for comparison. Image quality is flawless, latency is below 100ms.
    It works great but in my case I want to add new monitors, not just mirror my main display !

    Thanks !

    #2195
    Chaos_02
    参与者

    I’m trying to use SpaceDesk on my Main PC and it has worked before but after countless tries to reinstall it I just get “unplugged” devices or Detached Desktops.
    Checking in Windows device manager shows me Error Code 8 When a device is connected, scrolling to Installation errors in the Details Tab shows
    1. Treiber ist für diese Plattform nicht vorgesehen.
    (Driver is not intended for this platform.)
    2. E0000234
    I dont know what to do anymore, the PC is being picked up by all clients, I just can’t put it into duplicating or extending the display and it shows this exclamation mark in device manager.

    #2184
    cqpeak
    参与者

    Hello, spacedesk is a great tool. After testing, there are several problem reports:
    1. The Android spacedesk viewer APP is installed on the Android type TV (the mouse and keyboard are inserted into the Android TV), once I click the right mouse button, there will be a prompt to exit the app, so the right-click function is invalid. Similarly, the middle mouse button scroll is also invalid.
    2. It is recommended to optimize the Html5 function, it will be a great experience. For example, in html5 mode, the keyboard is basically invalid and cannot input anything; the mouse is a little jumpy and not precise enough;
    3. If want to use the html5 viewer, then I need to enter https://viewer.spacedesk.net/, can it be my own website? Do I need to deploy a separate server?
    4. Is it possible to send a specific desktop program to the viewer instead of the entire screen?
    Thanks.

    • 该话题由cqpeak 于 2年、 10月前 修正。
    #2183

    回复至: Error Code: 2-5-

    Trudy
    参与者

    Hi @phxhere,Lea,

    I Encountered the same issue, allthough on a Windows machine and Android.
    Spacedesk had been working great before.

    Checked any Splashtop software: no,
    Norton virus: OK, Spacedesk was allowed,
    Rebooting software and machines didn’t work.
    Network: OK, in same range IP.

    But after removing the Spacedesk driver on my primary machine/PC (still used *WIN_10_64_v0967_BETA.msi), downloading the newest version (*v1013_BETA.msi) and (re)installing it, the issue was solved.

    Kind regards from Trudy.

    spacedesk Lea
    管理员

    Hi @minhamae1,
    spacedesk does not support Windows 7 any more (Windows 7 life cycle has expired).
    Though spacedesk Windows 8.1 driver can still be installed on Windows 7 we cannot guarantee that it will work properly now.
    Any driver bugs on our legacy driver (Windows 7/8.1) will not be fixed anymore.

    We are current focusing on improving and bug fixing our spacedesk driver for Windows 10-latest.

    Maybe you could still try some of our suggestions:
    – make sure that you have the updated Intel GPU driver
    – try with/without aero theme
    – when the icon disappears, please check if spacedeskService is still running, just run “services.msc”

    #2176
    spacedesk Lea
    管理员

    Hi @alyssonwalker,

    Yes, in order to download and use spacedesk, you must meet the minimum system requirements. For an iOS device, it requires at least iOS version 9.3 otherwise you cannot install the spacedesk iOS Viewer app.

    Another option is to connect via spacedesk HTML5 Viewer which operates over a web browser.
    Just open a web browser (Safari or Google Chrome) then go to http://viewer.spacedesk.net/ and try to connect to the IP address of your Windows 10/8.1 primary machine.
    For assistance, please also check the user manual https://forum.spacedesk.netuser-manual/.

    #2173
    alyssonwalker
    参与者

    Compre recetentemente um Ipad Get 1 pois estava na promocao, gostei de sua tela que a muito grande, dai fiquei sabendo que existia um aplicativo que diplicava a tela mas ao tentar baixar, informa que requer ios 9.3 mas o meu ainda e o 5.1.1, nao existe mais para essa geracao

    #2169

    话题: Tray icons scrambled.

    在论坛板块 spacedesk Discussions
    sblantipodi
    参与者

    Hi,
    since I installed spacedesk the space between my tray icons has been widely reduced.

    How can I restore the space between the icons?
    Even uninstalling spacedesk does not solved the problem.

    Using Windows 10 here.

    Thanks
    Davide

    #2167
    Myron
    参与者

    More information:

    When the Task Manager is on the extended display on the Android 5.1 tablet all appears to be fine. If the display is idle of nothing on it and no activity then on the Android Tablet the display is frozen on whatever was displayed on it last. Windows 10 shows that the extended display does not exist. Space desk driver on the primary Windows 10 machine is showing as idle and no remote remote network connections.

    A few seconds after I double clicked the system tray icon to show the driver’s status window on the Android tablet it shows that the display is not connected and the network connection between the spacedesk driver and the app on the Android tablet was re-established.

    It looks like the data connection over the WiFi is disconnected either from the Andoid App or the spacedesk driver and when I bring the spacedesk driver status to the foreground, after a few seconds the connection is established and the extended display resumes.

    Android app’s option to auto-reconnect is turned on. Automatic connect is off. Automatic server discovery is on.

    Hope this feedback helps.

    Minhamae1
    参与者

    Hello, what’s up!

    I’m having some problems with the Spacedesk Driver when I connect other devices in the computer. When starting the system, the server works normally and the icon appears in the Windows (7) notification bar, but when I try to connect a cell phone (any cell phone, wireless or USB) the system recognizes the video (screen blinks), however the screen goes black on the phone and after some time looking for the video, the phone simply disconnects and the icon in Windows disappears.

    I would like to know what can cause this, as far as I know there is no antivirus enabled on this computer and the formatting is recent (less than 1 month).

    There are any settings in the system that could cause this error or any other driver installation conflict?

    OS: Windows 7 Professional Service Pack 1
    Spacedesk Driver Version: v0.9.89
    Display Driver: Intel(R) G41 Express Chipset (onboard)

    Thanks in advance!

    #2157
    spacedesk Lea
    管理员

    Hi @myron,

    It’s happened again. As I type this I can’t move the cursor to the second display on the Android tablet. Windows 10’s display settings shows that there is only one monitor.

    Is this with YUV444 compression settings or with task manager displaying in viewer screen?

    #2154
    spacedesk Lea
    管理员

    Hi @mormonmunk,
    Did you install the most recent spacedesk Driver v1.0.12 from our website?

    #2151
    MormonMunk
    参与者

    I use spacedesk for a 3rd screen off of my tablet at work. Yesterday it worked perfectly. Today it’s giving me a few error boxes.

    Disconnected by Service Error

    Error Code: 2-5

    Error Code 0-5

    Connected Time: 00:00:01

    I also get a notification from the computer that reads

    spacedesk x10
    spacedesk Display Driver has expired!

    I was saw on other forums (the previous website) to run a diagnostic and share it here.

    Oh great, wise spacedesk forum moderator what may I do to appease the program gods?

    附件:
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    spacedesk Lea
    管理员

    Hi @testcb00,
    I see, so the viewer cannot automatically discover the IP address of your OpenVPN network but you were able to add it manually, right?

    I think this is a Windows network adapter priority, currently the default network adapter on your primary machine is your WiFi network so the viewer can only auto-discover the IP address of the default network interface (which is your WiFi).

    If you want to make your OpenVPN network as default, then you just have to set the automatic metric manually in the network properties.
    Just run ncpa.cpl, select the OpenVPN network interface, right-click -> Properties -> Internet Protocol Version 4 (TCP/IPv4) -> Properties -> Advanced, then uncheck the Automatic metric and set the value to 1 or 2.

    testcb00
    参与者

    Please see the below png files.
    The Unknown Interface 53: TAP-Windows Adapter V9 is the OpenVPN Interface.
    The Wireless 802.11 Interface: Intel(R) Wi-Fi 6E AX210 160MHz is the Wi-Fi Interface.

    I don’t know why spacedesk cannot recognize OpenVPN IP Address, but I can type the VPN Local Address and connect it.

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    #2139
    spacedesk Lea
    管理员

    Hi @dieginho15151414,
    Thanks for the feedback.

    Are both primary machine and android tablet still connected on the same local area network?
    -i have my primary machine which is my pc, and I’m trying to connect it to my secondaty machine which is mi android tablet, i installed spacedesk on the pc on the website and the spacedesk app con playstore on my tablet, like i specified the android app has the version 0.9.76 and the spacedesk program on my computer has the version 1.0.12.

    Updated version of spacedesk on both side is good.
    But are both machine connected on the same local area network or wifi network?
    Can you please try to ping the IP address of your secondary machine from your primary machine to check if both machines are reachable to each other?
    To ping, just run Command Prompt on your primary machine then type “ping 192.168.x.x” (check the IP address of your android device which can be found in the wifi settings).
    What is current Network band on your primary machine and secondary machine? Are they both connected on 2.4GHz or 5GHz network?

    #2129

    回复至: Connection Error

    srz2100
    参与者

    I have the same problem since two hours. Didn’t update neither the server nor the client – both are windows 10. I use the windows 7 software as client software because the app didn’t work (screen was rotated on the windows tablet).

    #2125
    ezams
    参与者

    I can’t delete the last sc query. DeleteService FAILED 1072. Tried to do do this: taskkill /F /IM mmc.exe but process was not found.

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    #2121

    回复至: Installation erro

    spacedesk Lea
    管理员

    Hi @marcioramos,
    Thanks for sending the requested logs.
    It seems that you are installing an outdated spacedesk Driver (v0.9.33).
    Please try to install our most recent spacedesk Driver v1.0.12 available on our website https://forum.spacedesk.net.

    #2113
    dieginho15151414
    参与者

    ..so a week later spacedesk viewer app cannot discover your primary machine anymore?
    -yes, that’s right
    Are both primary machine and android tablet still connected on the same local area network?
    -i have my primary machine which is my pc, and I’m trying to connect it to my secondaty machine which is mi android tablet, i installed spacedesk on the pc on the website and the spacedesk app con playstore on my tablet, like i specified the android app has the version 0.9.76 and the spacedesk program on my computer has the version 1.0.12.
    Do you have any third party firewall software installed on either machine?
    – no i dont
    Do you maybe have VPN (Virtual Private Network) active?
    – i dont think so, i never use vpn

    #2112
    Myron
    参与者

    Android version is 5.1

    #2111
    Myron
    参与者

    It’s happened again. As I type this I can’t move the cursor to the second display on the Android tablet. Windows 10’s display settings shows that there is only one monitor. The desktop is still being shown on the second display on the Android tablet and is static. I extended the display and it’s has been about an hour without me even moving the mouse pointer onto the extended second screen. The Spacedesk server’s status is “ON (idle)”.

    I tapped the screen on the Android tablet which then the app changed it’s display showing that the display is reconnecting, then connected and the extended display on the Android tablet is now active. The server status is now showing “ON (connected)”.

    I don’t have a screen saver active on my laptop and the display did not blank/power off.

    Server version is 1.0.12 and the Android app version is 0.9.76.

    #2108

    回复至: Icones invisibles

    joel
    参与者

    Hi
    my primary system is Windows 8.1

    For the task bar, yes I see it on my PC

    With my phone redmi 8, everything is ok

    joel

    #2107
    MPL
    参与者

    Hi Lea,

    With the extend mode, the remote mouse and keyboard are working on my tablet.
    The Spacedesk videowall mode is not enabled.

    Yes. Before when I opened on an app such as Write on pdf or Samsung Notes on my tablet, it was possible to annote them with the stylus and to share it through Zoom with my students.
    Now the apps on my tablet do not open in the Spacedesk window. So I can’t share them via Zoom.
    The only thing I can do is: open a software on PC and move it on the screen of my tablet. The problem is that is the Windows 10 softwares are not optimized to be used on an Android tablet.

    Once again, thank you very much for your involvement to sort out my problem.

    Kind regards

    #2106
    Dagni
    参与者

    The consumption depends on what you’re displaying on the screen. My secondary monitor has 1600×900 resolution and display settings are Medium color quality, 60 FPS. If it just displays an empty screen, the consumption is around 10 Mbps/sec. If I watch a Youtube video in full screen, it goes up to around 40 Mbps/sec.

    #2104

    回复至: Icones invisibles

    spacedesk Lea
    管理员

    Hi @joel,
    What is your primary machine’s operating system? Windows 8.1/10?
    Is the task bar on your primary machine visible if spacedesk is not connected?

    #2103
    spacedesk Lea
    管理员

    Hi @dieginho15151414,

    ..so a week later spacedesk viewer app cannot discover your primary machine anymore?
    Are both primary machine and android tablet still connected on the same local area network?
    Do you have any third party firewall software installed on either machine?
    Do you maybe have VPN (Virtual Private Network) active?

    For assistance, please also check Troubleshooting – Network Connection chapter in our user manual https://forum.spacedesk.netuser-manual/.

    #2102
    spacedesk Lea
    管理员

    Hi @djfix13,
    What do you mean by unstable?
    Does the viewer apps disconnecting randomly?

    spacedesk requires at least 100Mbps network bandwidth to get a reasonable performance.

    can I use a wifi AC network (wifi 5) or do I need to install an AX network (wifi 6)?

    It’s up to your preference, just make sure that both your primary machine and tablet devices are connected on the same local area network.

    #2098
    dieginho15151414
    参与者

    hi,about a week ago I could connect my Lenovo tablet model IdeaTab A3000-F with Android app versión 0.9.76 on the space desk app with my windows 10 and 1.0.12 Driver Beta version. and a week later I just couldn’t connect like I used to, I tried to put the IP- address manually and it just keep searching for it forever and nothing happened, can somebody help me? are they not compatible because of the versions?

    #2096

    回复至: Installation erro

    MarcioRamos
    参与者

    I can’t install on the Windows 10, I got error.

    附件:
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    #2095

    话题: Installation erro

    在论坛板块 spacedesk Discussions
    MarcioRamos
    参与者

    I can’t install on the Windows 10, I got erro.

    #2072
    dhrumin75
    参与者

    Hi…can you help me with that? I am new to linux.. i am using zorin os. I tried to install the windows 7 msi(since the win 10 msi wont work) using playonlinux/wine 6.0.1 but the installer just bugs out before completion. I made sure the winecfg has win 7 as the default version but stil it doesn’t work. Thanks!

    #2070
    djfix13
    参与者

    i want to build a multimonitor (1 wired display and 2 remote android sansung note 10+).
    I have made some network consumption tests but they are unstable.
    with resolutions of 1920×1080 30FPS color 4.2.2 how much bandwidth do I consume for each display?
    can I use a wifi AC network (wifi 5) or do I need to install an AX network (wifi 6)?

    #2063
    Bilbo8333
    参与者

    “To set a custom number in the box, you have to click the up or down arrow to increment or decrement the values (you have to be patient on this one in order to get the desired value and please also take note that it will not accept any odd number values).”

    I know.
    This is a VERY bad UI design. Please ask the programmers to change that.

    Also, I held the spinner down for a long time, but eventually, it reached a maximum value, and the values stopped moving.

    E.g. currently I can set the spinner value to 2560 x 1440.
    But, it is not possible to set the spinner value to 1440 x 2560

    This means I can’t use the SpaceDesk.

    And attempting to rotate to portrait mode in the Primary PC didn’t work either.

    ; (

    #2052

    话题: CONNECTED DISPLAY-OFF

    在论坛板块 spacedesk Discussions
    leefedex
    参与者

    Hi I’m having the same issue running window 10 with 2 monitors I attached my dxdiag

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    #2035
    spacedesk Lea
    管理员

    Hi @bilbo8333,
    Thanks for the video.
    For the first instance viewer, once you set the first resolution of the viewer (which in your case is the native screen resolution 1680×1050) just connect first before opening another viewer instance then set your next desired screen resolution and so on until the 4th viewer instance.

    #2028
    Bilbo8333
    参与者

    Hi
    I’m a programmer. But it’s not clear to me how that dialogue box functions.
    Why are there two check boxes? Can’t only native or custom be active at the same time?
    Also, changing the resolutions doesn’t seem to do anything…

    See video
    https://drive.google.com/file/d/19mY_mSy31lpcNZ7MuBdpm1eqq0P7_FDc/view?usp=sharing

    • 该回复由Bilbo8333 于 2年、 10月前 修正。
    #2022
    Bontle
    参与者

    Could you please check my attached files.

    My server screed show ‘Incompatible display hook driver’ this text and second monitor show ‘error code 2-5 error info 0-5.

    I don’t use NVIDA Graphic Card and Splashtop Wired XDisplay.

    I don’t know what is the problem.

    Could you help me please!!

    My server monitor is samsung laptop(win10 x64) and the second monitor is samsung tab s6 lite.

    • 该话题由Bontle 于 2年、 10月前 修正。
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