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Whenever I want to connect my IPad to my PC, the IPad says for a moment: “Disconnected – Display Off” and then SpaceDesk is closed.
I reinstalled the programs on both devices but it didn’t help.
does anyone have an idea what could be causing this?
My laptop isn’t that young anymore…have a :
CPU: Intel(R) Core(TM) i7-2675QM CPU @ 2.20GHz
GPU: AMD Radeon 6600M and 6700M Series
RAM: 12GB 1333MHzFirst, a huge THANK YOU to the smart folks at datatronicsoft for making and releasing this very cool tool! I am using it daily to give myself more screen real estate, and it (mostly, see below) works like a charm. I’m really impressed with the refresh and depth available when using a local network and higher-end tablet – graphics are very smooth!
THE SETUP:
I have an Android tablet connected as a desktop extension using spacedesk, with the latest server-side driver software (v1.0.42) and latest Android app (v0.9.97) as of 6/17/2022. The desktop (Windows 11) has a wired connection to my lan/wan/wifi router, and the tablet (Samsung Galaxy Tab S8 Ultra / Android 12) is on wifi (although I did try connecting to lan while troubleshooting, and the issue remained).The tablet connects to the desktop with no problems, and the desktop is extended. There appear to be NO network issues, and no errors during connection. After connecting, I am able to use the extended desktop as normal, moving windows between monitors, maximizing, and getting a good view on the tablet WHILE I AM ACTIVELY WORKING IN WINDOWS DISPLAYED THERE.
THE PROBLEM:
The problem presents itself after some idle time. If the view on the tablet (spacedesk client) is static for too long (several minutes), there will be a disconnect/reconnect cycle. The tablet will briefly disconnect, showing a black screen/bouncing text, and then reconnect, showing the extended desktop again. Most of the time, the main Windows desktop is not disturbed – Windows seems to believe that the extended desktop still exists, and it does not try to gather open windows back to active monitors. Sometimes the time between disconnect and reconnect is too long, and the extended desktop flashes (or does the Win 11 zoom in/out thing) and gets disrupted, then resets again on connect. Both scenarios are bad – I don’t want it disconnecting at all, even if it’s idle.TROUBLESHOOTING:
I first tested different network connections, thinking perhaps there were traffic issues, but it persisted across different connection configurations.
Then I started searching this forum, and found a few threads where the datatronicsoft rep asked whether the person’s screen had been active or idle. These were in older threads, and the rep usually recommended upgrading, but it got me thinking that perhaps screen activity was the issue (or perhaps screen activity, causing network activity, to keep network connections alive).
There were also references to the “Disconnect Delay” setting in the Driver Console – there is no help for this setting (that I could find in app or docs) so I’m not entirely sure what it means – is it 1) grace period for server to not reset extended desktop when a client temporarily disconnects, because we’re expecting a reconnect, -OR- 2) timeout intended to actually disconnect an idle screen? I think it’s #1, but I would love to get the answer from a rep here. Regardless, I cannot set it to “0” – it just defaults back to “45” when the status is set back to “On”.THE WORK-AROUND:
I opened my NVIDIA control panel and went to the first item in the menu, which is “Adjust image settings with preview”. This has a constantly-rotating generated 3D image (the NVIDIA logo) so that you can see anticipated quality changes as you change settings. I made the window as small as possible while still displaying the rotating image, and put that window on my spacedesk extended monitor (the tablet). I have attached an image of the window here.After doing this, NO DISCONNECTS ALL DAY, regardless of whether any other data was static / idle on the screen.
I don’t think the NVIDIA window is necessary – but I do think some portion of the screen that is constantly updating is required for the work-around. Something that displays a small animated GIF might do the trick.
It is interesting to note that, since I have the clock displayed at the bottom of every monitor on the taskbar, that at least SOME pixels are getting updated every minute. But this doesn’t appear to be enough.
THE REQUEST:
I’m hoping someone from datatronicsoft can chime in on this, and:
1. Answer the question on the exact operation of the “Disconnect Delay” setting, and
2. I would request a “keep-alive” feature be added to either keep a little more traffic going between the client and server (if network port timeouts are the root cause) and/or force-redraw the screen or a portion every now and then (if that helps).
I understand this sort of brute-forces the fix, and it’s not clear to me where in the chain the timeout is occurring – but since this was a question from datasoftinc reps in the past, I assume it is a know potential issue, and you may have more insight into root cause. If the fix is elusive, you could at least have a keep-alive feature for current users until a more nuanced fix was available.Thank you again for all of the work on this, and I’m looking forward to the new upcoming releases and product offerings!
I just downloaded the spacedesk Driver on my PC and the viewer app on my iPad and I cannot connect the two. I have a Cannot detect Server! error in the iPad app. I’ve confirmed they are both on the same wifi, on private network, and I disabled my firewall for private connections and still no luck. Can you help me connect?
Is it possible to configure a videowall with two displays; one the ‘real’ computer screen (NVidia card) and the other a spacedesk display?
Hallo,
Ich habe SpaceDesk einmal deinstalliert. Jetzt bekomme ich es nicht mehr installiert. Mir wird immer wieder gesagt, dass eine ältere Version bereits installiert ist, aber ich habe das Programm nicht mehr auf dem PC! Dann kommt die Fehlermeldung: “Das angegebene Konto ist bereits vorhanden!”
Gibt es vielleicht Dateien, die nicht richtig deinstalliert wurden und kann ich die dann Manuel löschen?
Vielen Dank für die Hilfe
Hello, I am using a Windows VM running on a synology NAS server. DS920+.
I have got the spacedesk running and it works fine, however when trying to make it work with spacewall (and monitors everywhere). I turn spacewall on and it then dissconnects the devices.
The VM is using vmvga as the videocard.
Is there something I am doing wrong?
I appreciate that most users need to be able to use mouse, keyboard or touch in order to control their pc, however there is a valid use case where spacedesk is literally being used as a second monitor, and the keyboard and mouse tracking code gets in the way of being able to actually use the computer. one such time is when using it as a second screen for a virtual machine.
it would be nice if you could select a check box in the windows settings that simply ignores all input methods, and only supply the display aspects of the driver.
alternatively, if the various web, android, windows view apps could simply not send any inputs to the remote pc, this might work too –
hey why not include settings to disable remote control in both the client and server apps.
this would make the product usable, and i would be more likely to actually purchase it.
When I use spacedesk and connect to my laptop I can only see many cursors on my screen, and my spacedesk wiever disconnects from the server. When I connect with spacedesk this always happen. And I am restarting my laptop with keyboard after this. How can I solve this?
My system is Windows7 x86 / I have KB3063858 update but I can’t download Spacedesk because I have not qwace.dll
The PC (client) cannot connect to the laptop (server).
Laptop and PC are on the same network.
A list of servers appears, and when connected, a black screen saying Connecting is displayed, but the window closes and no connection is possible.
The attached file is a diagnostic log from the Spacedesk Driver Console.Hello
My problem is very similar to this: spacedesk.net/forums/topic/unable-connect-to-my-pc/
My primary machine is stationary pc (win10 20H2) and laptop xiaomi TM1703 (win11 21H2). For secondary machine i use android (samsung sm-200). With pc everything works perfectly. But something strange is happening with the laptop. After the reboot, the tablet sees the laptop and connects to it without any problems. But after a minute and sixteen seconds (attached a screenshot), the connection is interrupted and the tablet no longer sees the laptop. Manual input ip shows endless loadingI have read several forum pages and did everything according to your instructions. Change wi-fi, reinstall app, run services.msc, change public wi-fi to private and back, go to Windows Firewall settings and check spacedeskService is allowed and more
Hi, I have an issue using Spacedesk. My Primary Machine is Windows 11. I have two android tablets connected with USB tethering. It always recognizes one of the android tablets and can connect and run well. I previously used Windows 10 and one of your colleagues showed me how to get both tablets working simultaneously by changing the device priority in Windows network setting for the tethered devices and this solved my issue. Although had to be done every time I re-booted. However since then I have updated the software and moved to a Windows 11 Pro machine. Can you please give me the workaround for using the two android tablets as extra displays tethered by USB as its network settings menu is different to the previous os. I love the software and would happily pay for the App as a one off payment to continue to use this great application. Appreciate your hard work developing and providing a really useful resource. Many thanks in advance for any help you can give me.