Hi @mohamedwaly,
please send us the diagnostics.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and send us the zipped folder.
In case the folder size exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
Hi @qie_zhenxi,
unfortunately, no short term nor mid term plans for MacOS spacedesk server.
Hi @kevins_24,
does the problem only happen in one of your devices (TB-X704V)?
Is there maybe an antivirus installed on this device?
If you still have the spacedesk driver v2.1.21 installer, you may revert to this version.
Hi @qie_zhenxi,
Mac as spacedesk server is not supported.
Can an Android tablet be used as a secondary screen for a Mac computer? I haven’t found the Spacedesk Server for Mac software.
Hi @raising_angel,
yes, only two displays can be duplicated – this is default Windows display settings behavior.
I suggest to use the Video Wall feature of spacedesk.
Open spacedesk Driver Console and check the Video Wall Mode setting.
Assign the Android tablets to Wall0.
Duplicate the spacedesk display and the other display.
For further details, please refer to our user manual, “Video Wall Configuration” topic (https://manual.spacedesk.net/VIDEOWALLCONFIGURATION.html).
Hi,
I got the same issue. Have you found any solution?
I was streaming my PC’s audio to my ipad with spacedesk and the audio is mono. Other video apps or browser give stereo output to my headphone so I believe it’s not a setting issue on my ipad.
Thanks!
Hello everybody,
I want to use Spacedesk on my laptop to duplicate screen on 3 android tablets. I want the same screen on all devices. However it seems that screen duplication is allowed only on 2 devices at time. Any clues? Am I missing something?
Hi @xxkillerkid99xx,
thanks for confirming this.
Based on your spacedeskDiag, the Nvidia ShadowPlay/In-game Overlay has been detected. Could you please try to disable this?
You may also try to clear the Windows display settings. Open spacedesk Driver Console -> Control and click on ‘Clear Windows Display Settings’ button.
Hi @kevins_24,
thank you for sending the diagnostics.
It seems that there is a connection congestion and the Android viewer app did not respond to the spacedesk server in time.
Is the spacedesk Android viewer app updated to the latest version?
Have you tried to connect by USB cable or setup WiFi Direct/WiFi Hotspot?
Hi @kevins_24,
is spacedesk connected via wireless or USB cable connection?
To further analyze the problem, please send us the diagnostics.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps, compress and attach the generated folder (.zip) in your next reply.
In case the folder size exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
Hi Nicole.
thanks for the reply.
Yes, correct. it’s Windows 11 Home OS ARM platform.
Is there any plan of updating the spacedesk for that OS?
Hi @xxkillerkid99xx,
please send us the diagnostics. Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and attach the generated folder (zipped) in your next reply.
In case the folder size exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
Hi @branden,
is the Samsung laptop running Windows OS ARM platform?
If it is, then spacedesk does not support it yet.
Hi @kostovite,
we released a new spacedesk viewer app on Microsoft Store with the potential fix to this issue.
Please update to the latest version and let us know if it fixes your problem.
Hello spacedesk supporters.
I’ve been using spacedesk well on the previous laptop so far. I recently purchased a new, latest laptop and tried to install and use spacedesk, but the spacedesk on the second monitor does not work. The second monitor is a Samsung tablet as well and it just shows a message “Connected – display off”. I tried to check it with the previous laptop(HP) again, it works well. I’m curious if spacedesk dose not work on the Qualcomm Snapdragon CPU.
The laptop model and CPU specifications are as follows.
* Company : SAMSUNG
* Model: NT940XMA-K01AB
* CPU: Qualcomm Snapdragon® X Elite CPU
After inquiring with the SAMSUNG company, they told me to contact spacedesk to see if it runs on a Qualcomm Snapdragon® X Elite CPU.
Hi @robcres,
It is possible that your connection might be affecting the performance of the viewer in your Surface Tablet. Is your screen also freezing or stuttering? You may refer to the Performance Tuning section in the User Manual to further improve your viewer’s performance. You can also try the Spacedesk Viewer in the Microsoft Store for better performance.
Hi @xxkillerkid99xx,
spacedesk graphics adapter and all other screen extension/duplication applications that are using Microsoft Indirect Display Driver model has a default WDDM 1.3 version.
Missing display duplication option should only happen if the main graphics adapter has < WDDM 2.0.
Please try the following:
(a) in the spacedesk viewer app, select a resolution that is supported by the main display.
(b) use the display switch (Win + P) to duplicate the displays
Hi, I am looking for a fix to my duplication option in my windows not showing up. I am running windows 10 with newest nvidia graphics drivers, but the WDDM for the space desk is 1.3. I have no idea how this has happened and have tried reinstalling and updating drivers and spacedesk to of no use. If anyone has any clue on how to get my duplicate display back, please do reply to this message.
Hi @juriy,
we do not have such option but you can achieve quite a similar setup with the following steps:
1. Open spacedesk Driver Console.
2. Navigate to Control on the left pane. On the right pane, input value -1 in Connection close delay and press Enter key. Please refer to the screenshot attached.
Connection close delay setting will only take effect after manually disconnecting the viewer app.
The display will stay plugged up to N seconds/hours/etc. Value -1 means infinite.
The display can be unplugged when spacedesk Driver is switched OFF or upon primary machine shutdown/restart.
Hello, I have an issue with the windows 7 spacedesk viewer where I have the YUV compression disabled for seemingly no reason, I have connected my computer with an ethernet connection to my laptop so bandwidth couldn’t be a problem, and changing the colour depth options, quality, or fps doesn’t change anything. I am running the v0.9.45 (BETA) version of the viewer and I am on a fully updated copy of Windows 7 Professional SP1 x64. I have attached a screenshot below of the issue.
Hi @scruff67,
based on the log files, the spacedesk drivers are properly installed.
The failure came from starting the spacedesk service with an access denied error.
Does the user account where spacedesk is being installed has administrator privileges?
Hi @cheriaki24,
To further analyze the issue, please send us the diagnostics.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and attach the generated folder (zipped) in your next reply.
In case the folder size exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
Hi @skip,
spacedesk does not support HDMI to USB-C cable connection.
Hi @space_desk,
it is not decided yet what will happen when the free version will expire in December 2024. There might be a similar free version for another year.
If you wish to continue to use spacedesk as a free version, then minimizing the window is the only thing to do. To eliminate the popup, you can purchase a commercial/licensed type spacedesk Viewer app.
Hi @carlos,
For further analysis of the issue you encountered, please send us your logs. You can follow the steps provided in the Diagnostics window in the Spacedesk Driver Console, then attach the .zip file to your next reply. Thank you!
Hello, i want to improve my connection through cable to have higher quality, faster connection and higher refresh rate. I was wondering if a connection with spacedesk through a HDMI to USB-C Cable is possible.
Thank you in advance for your answer.
I’ve been using spacedesk for over a year as a non-commercial individual and happy to purchase the product when Free version expires in December. How do you get rid of this window though? I already know I’m a private non-commercial user and this window is utterly useless yet takes up taskbar space.
ok, i cant sent my spacedesk config, so… i u will really need of this information, tell me that i will sent a print of them. thanks
When I use my device’s touch screen on the spacedesk, it triggers simultaneous touches, so I can’t perform my task on capcut program, davinci resolve, and any program…
My bad got the answer, just few threads below.
To use other Android USB applications, turn OFF USB option on Windows PC in spacedesk Driver Console (you turned it ON before). Or uninstall spacedesk on Windows PC. Read instructions in spacedesk Driver Console (re-plug, restart, reboot) and instruction manual https://manual.spacedesk.net
1) spacedesk has detected that qWAVE feature is unavailable;
2) there is a problem with this windows installer package;
3) an error has been encountered while inistalling spacedesk driver.
thank
Hi @giuseppe,
what error does the spacedesk installer show?
Please note that Microsoft already stopped Windows 7 support.
spacedesk driver may or may not work in Windows 7.
Hi @joconnorklhindustries-com,
spacedesk business license is currently only available for Android in Google Play Store.
Business license for iOS and Windows viewer apps will come soon.
Hello
Still impossible to connect two iPads at the same time… When I launch the second one, it switches alternately from one to the other with the message no display: “connected – no display”
I’m on Windows 11 latest update… SPACEDESK 2.1.21… on iPad also latest version …
SPACEDESK 2.1.21 starts correctly and the iPad is detected in the Wall1 wifi LAN…
But when I plug in the second iPad, it goes from one to the other…
Thank you for your attention…
Hi @rfml,
Do you have the latest driver version installed in your server machine? Are you connecting your ipads via USB or via wifi? Also, are both displays in desktop extension mode? For further info on connecting new displays, you may refer to the User Manual here:
Connecting a New Display Monitor over the Network
Connecting a New Display Monitor over the USB Cable
Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel
Hi @loop,
installing spacedesk does not change any audio settings. Windows can see an additional spacedesk Speaker Device ONLY WHILE a spacedesk viewer is connected AND the viewer has audio playback (speaker) feature enabled.
Audio recording fails on which Windows Audio Device exactly?
– Default Speaker Device (if yes, which device is set as Default Speaker)
– Application specific Speaker Device (if yes, which application and which speaker device???)
– Specific spacedesk Virtual Speaker?
– Specific other Speaker Device?
– Microphone (this would be very surprising since spacedesk has nothing to do with microphones)?
Maybe OBS or InsightsCapture are just confused when audio settings change temporarily or permanently. Maybe you need to check their audio device settings and restart them?
First of all: You can always uninstall spacedesk in Safe Mode. Just look at the instruction manual on https://manual.spacedesk.net There is a chapter “UNINSTALL ON WINDOWS PRIMARY MACHINE” and “Troubleshooting Uninstall”.
Second: Since you are talking about contemporary Windows (Windows 11 or 10), we can hardly imagine how the problem could be related to spacedesk. WDDM IddCx Display Drivers are not known to have such side effects (*). However, if you like we could still analyze details of your case. Then on Monday our team could instruct you how to create and send logfiles.
(*) Only in case of Legacy Windows (8.1 and 7) such a problem could theoretically be related to spacedesk. In rare cases, Legacy WDDM Hook Display Drivers might expose such side effects.
I tried to uninstall spacedesk in safe mode, but when deleting, the error “An error has been encountered while installing spacedesk driver” came out. If I restart my computer, I will exit safe mode and find myself in normal Windows mode, where the screen freezes due to spacedesk. What should I do? (windows 11)
After installing this app, desktop audio cannot be recorded by recording apps such as OBS Studio and Insights Capture.
In some cases, the desktop audio is recorded successfully, but the microphone audio is not.
The indicator in the recording application recognizes the audio.
Here is what I have tried to remedy the problem.
If you have any other solutions, please let me know.
Uninstall Spacedesk and restart PC.
Restore Windows (restore system before installation)
Uninstalled the speakers and microphone from Device Manager, then reconnected and installed them.
Translated with DeepL.com (free version)
Hello, I was using the iOS app on my Mac and after I installed an app to help keep my screen from turning off (Amphetamine), Spacedesk started to become unusable. I noticed that when it tries to connect (I have it set to auto connect to my PC) the status box is cropped out and the screen is completely black after it connects. I can tell it’s connecting because my PC can detect the screen.
I’m running on macOS 14.6.1 as well as the most recent version of the Spacedesk iOS app. My driver is up to date as well.
I have found spacedesk_driver_Win_10_64_v2116.msi package, opened the installation package and selected the uninstall option, that’s it, the problem is solved.
Hi @landy,
VPN is enabled on your machine.
Please refer to the VPN topic of our user manual, https://manual.spacedesk.net/VPNVirtualPrivateNetwork.html.
Hi @fredrik,
I would like to clarify these statements:
“Please also check in Windows display settings of the primary machine if the display has been detached.
If it is, set the display mode to extend or mirror/duplicate.”
-> Upon connecting the HTML5 viewer, do you see the spacedesk display in the Windows display settings of the primary machine?
-> If it is detached, set the display mode to extend or mirror/duplicate.
Hi @kostovite,
could you please try to re-install spacedesk viewer?
After installation, connect it to the server with no changes in display orientation in both devices and check if the issue is still reproducible.
Yes, the pen on the surface app work normally, but somehow inverse on the spacedesk. Do I need to provide any more specific details?
Hi @kostovite,
we were unable to reproduce the issue on our side.
Does the pen input work normally on the Surface device without the spacedesk Viewer app running?
Hi @xarispwner,
such setup might work.
You may use the HTML5 viewer on your ChromeOS device’s browser and
install the spacedesk legacy (Win8.1) driver on your Windows 8 laptop.
Hi @mairunar,
I checked the specs of the Mi TV Stick and it does support 1080p resolution.
But, does the TV itself support 1080p?
Our spacedesk viewer only detects the given native resolution and gives a list of available custom resolution smaller than the native.
