Forum 论坛 spacedesk Discussions Can’t Download

正在查看 14 个帖子:1-14 (共 15 个帖子)
  • 作者
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  • #8317
    PieCat
    参与者

    In the download part of the program, it gave an error prematurely, although I added it to the exceptions from the antivirus application, it still does not load.

    #8318
    spacedesk Lea
    管理员

    Hi @piecat,

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log and setupapi.app.log files located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #8323
    PieCat
    参与者

    File here:

    附件:
    您需要登录才能查看附件。
    #8333
    spacedesk Lea
    管理员

    Hi @piecat,
    Thanks for sending the dxdiag file.
    What is the operating system of your primary machine? Is it Windows 10 or Windows 11? Is it 64bit?
    Please also send us the other requested logs.

    #8340
    PieCat
    参与者

    I use Windows 11 64bit. Since I upgraded to Windows 11 I can’t download such apps (like Voicemod, Overwolf…)

    #8349
    spacedesk Lea
    管理员

    Hi @piecat,
    Please also send us the other requested logs.

    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log and setupapi.app.log files located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #8353
    PieCat
    参与者

    i can’t find “spacedeskSetup.log” and “setupapi.app.log”

    I also took a screenshot:

    #8354
    PieCat
    参与者

    upload error

    #8355
    PieCat
    参与者

    I will send the files one by one

    #8356
    PieCat
    参与者

    i can’t upload

    #8367
    spacedesk Lea
    管理员

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #8386
    PieCat
    参与者

    .

    #8387
    PieCat
    参与者

    i can’t man

    #8388
    PieCat
    参与者

    ..

正在查看 14 个帖子:1-14 (共 15 个帖子)
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