Hi @warrret,
Could you please try to restart your Android device and try again with the USB cable connection with spacedesk.
By the way, which driver in the device manager shows the yellow exclamation mark?
Hi @mnwnm
It seems that you have an AMD Radeon graphics adapter.
Please try to disable the 10-bit Pixel Format in the AMD Radeon Software settings.
Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.
Hi @witolo,
what you described is the default behavior of spacedesk and all other screen sharing/extension software using Microsoft Indirect Display Driver model.
Currently, spacedesk does not have the option to choose the rendering graphics adapter.
There is no schedule yet when this feature will be supported as only a few people requested this feature.
Hello.
I have a slight problem using spacedesk. I wanted to use it to display discord on my tablet to see my gf who I am often talking to. I often play games that need a use of my 4060rtx that is inside my laptop, but spacedesk disable/unallow the usage of it. I cannot change to it manually, and it only uses integrated graphics card, which in games like tarkov is insufficient. I turned off Nvidia display, but it still didn’t change anything.
I connect to my tablet via USB. My tablet is Huawei Media Pad 8 and Laptop is Dell G16
I would be glad if there is someone who can help me with that.
I can’t send the log because I gave the tablet to my friend to check the issue (which i doubt he will solve), and i also re-installed spacedesk because i thought maybe the it would solve the issue, so need to wait until i get the tablet back.
If you give me email, i’ll send you the video showing the situation.
In text, here is how it is
1. Used different cables, that worked fine with other tablet i used to use spacedesk (Legion Y700 2023)
2. Tried in two different desktops, Legion Y700 worked perfect in both desktops. Levono Pad 2024 rebooted in both desktop
3. Wifi version works fine with Levono Pad 2024 (but i want to use the cable connection badly.
Please let me know what you can find from this information.
I haven’t seen anything like this before also.. and i can’t figure out what to do.
Hi @djkimki,
there were no other reports like this before.
Have you tried using a different USB cable?
For further analysis, please send us the diagnostics of this USB cable connection issue.
Open spacedesk Driver Console and go to Diagnostics.
Follow the steps to get the diagnostics logs and attach the compressed folder into your next reply.
In case the folder exceeds the 512KB file size limit, please upload it and send us the download link.
Help.
So I tried to make a vertical screen setup but it doesn’t work. It didn’t auto rotate.
The device I used is Samsung galaxy tab A8
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該主題由
alipp 於 3 months, 3 weeks ago 修改。
Hi, thanks for your answer
My graphics driver is up to date, but I cant seem to find the setting to enable native USB connection.
I have tried attaching the zip file, but it is too big, so instead I have uploaded it to mediafire. Here is the link https://www.mediafire.com/file/wkkc6on3rxqa35e/2024-06-11-122304-spacedeskRuntimeDiagnostics.zip/file
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該回覆由
Warrret 於 3 months, 3 weeks ago 修改。
Hi @warrret,
Please check these possible known reasons for BSOD with spacedesk:
1. If you have an old Nvidia graphics driver version (specifically v461.09 – release date: 2021.1.7), please make sure to update it to a more recent version which is available on their official website or via Nvidia GeForce Experience.
2. If you are using USB tethering connection, the USB driver used by USB tethering network causes a BSOD crash in some cases.
Please use native USB cable connection instead, you can enable it via spacedesk Driver Console.
For more info check the chapter Windows 10 crash with BSOD chapter in the spacedesk documentation – https://manual.spacedesk.net/Windows10CrashwithBSODBlueScreen.html.
If the suggestions above did not help, please send us the diagnostic files for further analysis.
Just run the spacedesk Driver Console -> Diagnostics -> Save All Information button (in the prompt please click Yes to restart the console app as administrator to collect any possible dump file for the BSOD).
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
for clarification of the spacedesk viewer app settings:
if only “Use native android device resolution” option is checked
and
“Use custom resolution” option is unchecked,
then the resolution is only 1920×1080?
Yes. the resolution is only 1920×1080.
What is the model and Android version of the smart TV?
The model is SUPER3-X50 of LeTV. The model is made in China.
The Android version is 5.0.1.
[ro.build.characteristics]: [tv]
[ro.build.date.utc]: [1534908690]
[ro.build.date]: [Wed Aug 22 11:31:30 CST 2018]
[ro.build.description]: [aosp_guava-user 5.0.1 V2301RCN02C060072B08221N 180822.113025 release-keys]
[ro.build.display.id]: [V2301RCN02C060072B08221N release-keys]
[ro.build.fingerprint]: [Letv/X3-50/X3_50:5.0.1/V2301RCN02C060072B08221N/180822.113025:user/release-keys]
[ro.build.host]: [tv-k8s-11c2adc2c1c868]
[ro.build.id]: [V2301RCN02C060072B08221N]
[ro.build.product]: [guava]
[ro.build.tag]: [5.0.1/V2301RCN02C060072B08221N/180822.113025:user/release-keys]
[ro.build.tags]: [release-keys]
[ro.build.type]: [user]
[ro.build.user]: [letv]
[ro.build.version.all_codenames]: [REL]
[ro.build.version.base_os]: []
[ro.build.version.codename]: [REL]
[ro.build.version.incremental]: [180822.113025]
[ro.build.version.release]: [5.0.1]
[ro.build.version.sdk]: [21]
[ro.build.version.security_patch]: [2016-03-01]
Hi @jsmasterson,
I assume that you’ve already checked that the USB cables are good, but I still want to ask,
are the cables not broken? Does the usual functionalities e.g. file transfer work properly?
Is USB Debugging disabled in Developer Options of the L7 Pritom tablets?
Could you please check if the lag already happens with ONE USB cable connection of L7 Pritom tablet?
If it does NOT happen, connect the second L7 Pritom tablet by USB cable.
If it does happen,
– open Task Manager. Are the CPU, GPU, and Memory usages too high?
– please send us again the diagnostics. The previous diagnostics did not contain the spacedesk driver logs. If the folder exceeds 512KB, please upload it in Google Drive/One Drive/Dropbox/or any similar app and send us the download link.
Looking forward to your feedback.
Hi Nicole, sorry If I sounded like an asshole.
it is with both L7 Pritoms, Its seriously is the weirdest thing,
I have one 8 inch Tablet in the middle (L8) and 2 peripheral 7 inchers (L7’s)
________________________
__________________| |_____________________
| | | |
| (L7) | (L8) | (L7) |
| | | |
|_________________| |____________________|
|________________________|
With a 16g Ram Mini PC with x4 3.2 USB posts on the back
Micro portable desktop so to speak.
Middle screen works fabulously
the 2 smaller ones…. 5 second lag time.
SO frustrating…… the L7’s have 2g + 2G RAM expandable, with a high speed USBc interface.
The middle 8 inch is actually less powerful than the outside 2.
What did the Diog Log say…… whats the transpher speed. and where is being choked up???
It works for 10 seconds perfectally then, crashes to a crawl, but doesn’t disconnect
Please help because running the Hotspot on the mini PC kills the battery like in an hour.
Hello?
Ive been reading other peoples experiencing the same Lag time with the USB connection that is supposed to be more stable and SMOOTHER than WIFI connection.
Noone is replying from spacedesk support….I posed 3 times on 3 separate occasions Ive sent the logs to you all……
Whats the deal, should I just buy the commercial version for better performance…maybe some better help.??
Please help or at least say something..
Hey yall!
I’ve been using SpaceDesk for a long time now, I made a lego slide-on for my TV that blocks the flickering X symbol BUT I recently found out how I can get rid of it but it’s pretty weird.
Quick why it works: The X to close button on the top right only shows on the display that the screenshare was started on.
How to fix it:
1: Start the Spacedesk Viewer application on a different monitor than the one you want the screen to be on. (1)
2: Drag the connected SpaceDesk viewer to the monitor you actually wanna have it on.
3: fullscreen the app there.
(*1): If you have a resolution within the “Other screen resolutions” for a weird aspect ratio screen like your phone, make sure the screen you start the spacedesk viewer app on has the same resolution as the screen you want the second monitor to be.
If you have questions ask them below or add me on Discord by the same username.
I personally use Spacedesk atm to both connect to my Steamdeck while it’s docked, but I also now just have my TV connected to my Steamdeck dock by default and stream a second screen for my main rig on my Steamdeck.
It took a few times for me getting annoyed by the flickering X button and having made a slideon for the TV that I found out how it actually dissapeared
Spacedesk supports wires and wireless connection methods, is there any possibility to implement the following usage scenario:
Make a Connection Pair (for example, usb and wi-fi connections).
When this connection pair is established, connection loss from the main source (usb, probably) leads to auto switch to the secondary source (wi-fi), it doesn’t need to be instant, it just needs to prevent losing states of opened windows at the Spacedesk screen.
This is important in case when user wants the best response (wired connection) when working at stationary place, but sometimes wants to change his position for a moment (going wireless).
Hi @averageuser,
thank you for reporting this issue.
spacedesk has not been tested on USB 4.
Could you please update to spacedesk Driver v2.1.20 and send us the diagnostics?
Just open the spacedesk Driver Console -> Diagnostics and follow the Diagnostics Collection steps.
Please send us the compressed folder on your next reply.
In case the file exceeds 512KB, please upload to Google Drive/One Drive/Dropbox/any similar app and send us the download link.
Looking forward to your feedback.
Hi @jsmasterson,
Multiple connection issue can be caused by any of the following:
1. In case you are connecting via spacedesk HTML5 Viewer, then only one spacedesk connection is allowed.
2. If you are using 2 or more identical Android or iOS device, it’s possible that all devices have the same device identification.
On your Android or iOS device, go to spacedesk viewer app settings (of each device) and clear the app data before connecting to spacedesk server.
If it’s not any of the reasons above, could you please send us the diagnostic info on your primary machine.
Just open the spacedesk Driver Console -> Diagnostics.
– switch Diagnostic Collection ON (check)
– try to connect all the spacedesk Viewer apps and reproduce the multiple connection problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information” (if dialog box appears, just click NO)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Input:
Type-C cables of 2.0, 3.x, 4 versions
Tablet with USB type-c v3.2
Issue:
Was using Spacedesk with usb 2.0 type-c cable – worked pretty well.
Plugged usb 4 – Windows said “Device not recognized…” when USB Cable driver is ON. Spacedesk is not launching USB Session.
When disabling USB Cable driver – default Windows connection works normally (can transfer files), so there is no real problem with my cables and devices. And sorry, but I need to say, that the analogue program for virtual display works with USB v3.2, so no real problems at my side.
Tried USB v3.2 capable cable – same as v4 error.
Can use Spacedesk and USB 4 only when plugging USB v4 into USB 2.0 adapter.
Question:
Have Spacedesk been tested with USB versions, better than 2.0? Can you say that type-c USB v3.2 connection must work with software?
DUDE I HAVE THE EXACT SAME SHIT GOING ON
Hi @gdspwilson,
have you tried the troubleshooting tips in our user manual’s Network Connection topic https://manual.spacedesk.net/NetworkConnection.html ?
If the troubleshooting tips did not help, please send us the diagnostic logs for further analysis.
Just open the spacedesk Driver Console -> Diagnostics
– download DebugView (a Download button is available)
– switch Diagnostic Collection ON (check)
– Reproduce the problem by connecting the client
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information” (if dialog box appears, just click NO)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply or upload to Dropbox/Google drive/One drive/similar apps and send us the link.
@spcdsk_nicole
native USB is great, but when using Spacedesk with Tablet, I cannot utilize USB connection in a proper way.
I need to use a USB Hub, which disables type-c input for data (only charging), but offers a type-a for data.
That’s why me is using Ethernet OTG.
After “warming up” of the Ethernet connection described in my prev response performance, is same great as with native USB.
I think, that you should test this scenario, cause it’s working pretty well, just required one fix for now. And some of the users may benefit from it. Like, my PC has not much of high speed USB ports to use with Android, but there is powerful 2.5Gbit Ethernet vacant for connection.
Thanks for the answer and your wonderful app, I hope there will be improvements!
Hi @averageuser,
thank you very much for the input.
We have not really explored the option to connect via a USB ethernet adapter.
Were you able to compare the performance with the native USB cable connection?
Hi @kostasrz,
the ‘X’ button on Windows 7 viewer app is designed for Windows machines e.g. Surface that do not have a keyboard or mouse to exit full screen mode.
Have you tried our spacedesk Windows viewer from Microsoft Store?
This is an alternative to our old Windows 7 viewer app.
I’m on fullscreen in my secondary monitor and the close(X) button flashes quite a lot. It can actually be distracting to me. What can i do to stop it from doing that?
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該主題由
KostasRZ 於 4 months, 1 weeks ago 修改。
@breno
You can understand why PC to PC by USB is not possible. Just think about the following fact: when you are plugging device into USB (for example, Android device) you can see plugged device internal storage, but not PC’s storage. That’s because USB was designed with a Master/Slave relationship. Master (computer) known as Host, talks to simpler peripherals, which are Slave Devices.
That I was thinking…. make a USB ethernet adpt and connect like it was a ethernet network….
It just come to me because you can do this in a cell phone via USB cable, maybe it should be an upgrade for the next version……
thanks.
Tried to connect Android Tablet with OTG Ethernet adapter to my Windows PC directly.
Input:
Gigabit Ethernet to USB Adapter is working correctly (tested)
Ethernet Cable is working correctly (tested)
PC Ethernet port is working correctly (tested)
Additional:
Tablet to Router to PC is working great, but limited by Router.
Issue:
SLOWEST Speed after connection! 16 Mbit is MAX what I have ever seen.
But! I have a strange semi SOLUTION:
If I start iperf server on Tablet, then launch iperf client from Windows (just to push limits of connection) this iperf session goes very well! Speed is over 300 Mbit (x20 increase).
After this “warming up” iperf transmission Spacedesk starts to work like a charm! Connection is fast as when iperf was doing benchmark.
So, every time after I unplug network adapter and want to make Spacedesk session by Android – Windows over Ethernet, I must launch a single iperf benchmark.
Question:
Do I need special Ethernet configuration to overcome this problem?
Can Spacedesk team somehow solve this? // Temporarily, I think about: Spacedesk connects and doing fast benchmark of the MAX speed of connection to “warm it up”.
Hi @vincnet,
after enabling ‘Local Network’, have you tried to terminate the spacedesk viewer app then re-open it?
As an alternative to wireless connection, you may also connect by USB cable. For further details, please refer to our user manual’s “iOS USB Cable Connection” topic (https://manual.spacedesk.net/iOSUSBCableConnection.html).
As for the expiry,
spacedesk can still be used but it will display black and white images.
A new version will be available that has extended expiry date.
I’m also looking forward to this feature. Here’s my current setup:
– 13″ iPad Pro M4 (2024)
– USB connection
– 1280×960 resolution @ 60Hz
It’s running perfectly smooth; love it! I have tried Duet, Luna Display, Chrome Remote Desktop… this one is by far the best.
But, I use Universal Control to let my MacBook Pro’s mouse and keyboard move over to control the iPad. I can control SpaceDesk app that way, but cannot interact with the Windows host at all… I have to use a separate mouse and keyboard currently.
That feature addition would be incredible; if spacedesk charged for it, I would pay.
And i have a question ,expiry of Dec 31 /2024. is this mean after one year ,this software isn’t free to use ?
unfortunately that did not fix the issue for me.
thanks! the file is annexed
Hi @blaastg,
For a 2×2 Videowall setup, you have to set the correct Position(X;Y) of each viewer/client on the Videowall Client Settings page e.g.
Viewer #1: X = 0, Y = 0
Viewer #2: X = 1921, Y = 0
Viewer #3: X = 0, Y = 1081
Viewer #4: X = 1921, Y = 1081
Hi @marco,
Are you using an old version of spacedesk Driver on your primary machine?
If yes, please update to the most recent version available on our download page – https://www.spacedesk.net/#download
For more details about black and white screen, please check
Black and White Image: EXPIRY of BETA VERSIONS!
There are 4 identical Android TVs. The SpaceDesk server sees them, but does not collect them into one video wall. TV resolution 1920×1080, video wall 2×2, video wall resolution 3840×2160. I don’t understand what the problem could be. USB didn’t work at all, not 2.0 not 3.0. Windows sees a 3840×1920 screen, but the TV only displays the desktop, each TV gives the same picture.
I use my iPad 10th as second monitor but it is only black and white. Why, how can i fix it
Hi @soapp,
thank you very much for the feedback.
It sounds like that the absolute mouse is being used on the second tablet.
This is expected as only the first tablet/client could use multi-touch.
No release schedule yet when multi-touch feature will be used on all clients.
Hi @jamesson,
Thanks for showing us the video.
Can you please quickly try to toggle the Audio icon (disable-enable) and see if it will make any difference.
If it did not help, please send us the debugview log of the spacedesk Viewer app, just follow the steps below:
1. On your secondary machine where you run the spacedesk Viewer app, please download the DebugView app thru this link: https://download.sysinternals.com/files/DebugView.zip
2. Right-click -> Extract the contents of the DebugView.zip, and run the Dbgview.exe as administrator.
3. In the Capture tab, make sure to check the “Capture Win32”
4. Run the spacedesk Viewer app and connect to your primary machine and try to toggle(disable-enable) the Audio icon in the settings menu bar.
5. In the DebugView window, there should be spacedesk viewer traces starting with “SA [xxxx:xxxx]:SAxxxxx…..”
Please save the DebugView traces into a log file, and make sure to change the format to .txt file before attaching it to your reply.
Yes, I did.
I made a video to show. I uploaded it to OneDrive:
https://1drv.ms/v/s!AruLFvCmrEOusag5PeGbA0icYeHxHw?e=ZQaiQx
Hi Nicole, yes I confirmed latest SW on both machines. Are you saying next time this happens then toggle the checkbox and see if that resolves it instead of rebooting my ipad?
Hi @dougw03,
is this happening on latest spacedesk Driver v2.1.19 and latest spacedesk iOS viewer?
Have you tried to toggle (uncheck->check) the Communication Interface “USB Cable iOS” check box in the spacedesk Driver Console?
the attachment was larger than the allowed limit.
I made a download link on OneDrive
https://1drv.ms/u/s!AruLFvCmrEOusagFkn9_OK_1-xexZQ?e=RNjwG9
@Lea, I checked for incompatible software and Splashtop was on the list. I had it installed minutes earlier. After uninstalling it and rebooting PC it worked as expected. Shadowplay also shows as incompatible but it works well despite it.
Thank a lot for your response!
Hi @miro,
Thank you very much for sending the spacedesk Driver info, but unfortunately it’s incomplete.
Is the display detached in the display settings?
Have you tried attaching it by selecting Extend/Duplicate in the Multiple displays drop down menu?
Could you also please check for incompatible software product via spacedesk Driver Console -> Incompatible Software Products.
If the suggestions above did not help, please send us the diagnostic logs for further analysis.
Just open the spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
– switch Diagnostic Collection ON (check)
– Connect your spacedesk Viewer app and reproduce the display off problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information” (if dialog box appears, just click NO)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Hi all!
Hope you can help me with this little issue. I’ve been using Spacedesk for ages with no issues, then last week I started having some issues.
First of all, I was using my i-pad as a second extended screen to the right of my my main PC monitor. Then the main monitor stopped displaying (Blank) anything & the main screen was on my i-pad only. Strange I know.
Now after trying to rectify this problem none of the screens are displaying any image!
As you can understand it’s now a little bit difficult to adjust any of the system settings with NO display output.
If you can resolve or help me fix this problem I would be very great-full.
Thanks folk,
Over & Out!
Mark
I can’t find anything like that
https://prnt.sc/8AbKTxI1v_Fj
Hi @christmas,
based on the diagnostics info you previously sent, this USB Mobile Monitor Virtual Display is installed via LetsView.
It doesn’t seem to conflict with our spacedesk USB feature.
BUT, it could conflict if:
1. LetsView’s ‘Control Android’ feature is being used as this requires USB Debugging enabled on your phone. If it is enabled, please turn it OFF in the Developer Options settings of your phone.
2. There might be an old driver version of USB Mobile Monitor installed.
Please check in Device Manager, View -> Devices by driver, if there is a usbmmu.inf listed (please see attached screenshot, DeviceManager_usbmmu.png, as an example).
If it’s present, right click on it and select ‘Remove driver’.
Check both ‘Uninstall this driver from any devices that currently use it.’ and ‘Attempt to force removal of this driver while it is still in use by devices.’ (please see attached screenshot DeviceManager_usbmmu_removal.png).
Looking forward to your feedback.
Hi @srirams05,
for further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics.
– first, download Debug View (there is a Download button and status that will indicate if it’s ‘Available’)
– switch Diagnostic Collection ON (check)
– Connect your spacedesk Viewer app and reproduce the problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information”
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply
or upload to Dropbox/Google Drive/etc. and send us the link.
The Tailscale VPN is always active, even on reboot.
Yes, I have restarted the viewer app, I have tried quite throughly to fix the issue.
The IP that is detected is on the server where Tailscale was first installed and configured.
As a workaround, I have added a hostname to the viewing PCs hosts file and added the Tailscale IP.
