Forum › 討論群 › spacedesk Discussions › USB Tethering Lag – Fire HD 8
- This topic has 16 則回覆, 3 個參與人, and was last updated 4 months, 1 weeks ago by jsmasterson.
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28 12 月, 2023 12:43 上午 #25083JigglyPug參與者
Streaming over Wi-Fi my Fire HD Tablet has no issues with lag, I am able to maintain full settings for RGB bit depth, image quality and 60fps. However, when connected through USB tethering the connection will completely freeze on the tablet after about 15 seconds. I have tried every post in this forum that mentions the word USB.
I have enabled/disabled USB tethering, change the USB preference from nothing to file transfer, I have tried multiple cables both USB C to USB C and USB C to USB A. Connection is flawless over Wi-Fi. Changing quality settings has no effect. It always lags and freezes about 10-15 seconds into the connection. The first few seconds are fine.
Does the fire line of tablets need some sort of ABD command or USB driver installed on the PC?
28 12 月, 2023 1:09 上午 #25084Hi @jigglypug,
Please try connecting via native Android USB cable instead of USB tethering.You can refer to Direct USB Cable Connection chapter in the user manual – https://forum.spacedesk.netuser-manual/#item_11715
28 12 月, 2023 1:16 上午 #25087JigglyPug參與者I have tried direct USB as well but there is now difference. It is about 1 frame per 10 seconds.
28 12 月, 2023 2:11 上午 #25092-Could you please check if your spacedesk Android viewer app and spacedesk Windows Driver is updated to the latest version? if not, please update it.
-if they are already updated to the latest versions, maybe reinstalling them could help.
-can you also try to plug you cable to different ports?28 12 月, 2023 4:04 上午 #25093JigglyPug參與者Both are updated to the latest version as I just installed yesterday, performed a manual check as well. I have reinstalled and tried every available port on my machine.
28 12 月, 2023 5:21 上午 #25094Hi @jigglypug,
Thank you for trying the above suggestions.
for further investigation, could you please send us the Diagnostic logs of this Issue?
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– reproduce the issue using USB connection.
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.28 12 月, 2023 5:38 上午 #25095JigglyPug參與者It appears it is too big for file upload; I will break it into 2 parts and upload separately.
- 該回覆由 JigglyPug 於 9 months, 2 weeks ago 修改。
28 12 月, 2023 5:41 上午 #25097JigglyPug參與者28 12 月, 2023 5:42 上午 #25099JigglyPug參與者Needed to readjust my upload as the max file size is only 512KB.
28 12 月, 2023 5:45 上午 #25101JigglyPug參與者Finally, was able to distribute them equally enough to pass the upload requirement. Sorry for the hassle.
附加檔案:
你必須 登入 才能查看附件檔案。28 12 月, 2023 7:53 上午 #25104Hi @jigglypug,
Just to clarify, is this your settings on spacedesk Android viewer?
Image quality: 100
yuv 444
60 fps
RGB 888Also, could you tell us if there’s a difference in performance if you change or lower the quality and bit depth settings?
28 12 月, 2023 8:06 上午 #25105JigglyPug參與者I turned down the quality to 50% as well as the color profile to low and the RGB to 16bit. However the issue is still present. It is normal for around 5-10 seconds and then lags to about one frame refresh every 10 seconds or so.
28 12 月, 2023 9:04 上午 #25108Hi @jigglypug,
Thanks for the information, we already forwarded this to our Android developer. We will update you once a progress has been made.28 12 月, 2023 6:48 下午 #25110JigglyPug參與者Thanks so much. I will continue using the Wi-Fi mode for now which doesn’t have the problem.
3 1 月, 2024 1:18 上午 #25183Hi @jigglypug,
just a follow-up question: where did you download the app? was it from Amazon App Store?3 1 月, 2024 2:28 上午 #25184JigglyPug參與者I tried from both the Amazon app store as well as Google Play Store APK. I have not tried from Aurora Store.
2 6 月, 2024 4:24 上午 #27058jsmasterson參與者DUDE I HAVE THE EXACT SAME SHIT GOING ON
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