[spacedesk Nicole]

Hi @omi221,

zoom in/out feature will be available soon on Android viewer app.

If the desktop objects appear to be smaller on the Android viewer app,
you may set a smaller resolution in the viewer app.
Just go to Menu -> Settings -> Resolution, check ‘Use custom resolution’ and choose a resolution that fits the aspect ratio of your device. Upon connect, select the new resolution on the Windows Display settings.

[spacedesk Nicole]

Hi @jarmain,

We were able to reproduce the problem.
Unfortunately, we cannot focus on this issue at the moment as we have higher prioritized development tasks.

[spacedesk Nicole]

Hi @jarmain,

thank you very much for the log files.

Several errors were found upon frame processing.
This might take some time to analyze as we will try to reproduce this on our side.

When it’s working, does it properly do a frame/image/desktop update?
Does it work when all settings (origin, position, etc.) are the same for all clients of the wall?

[spacedesk Nicole]

Hi @Serhii,
let’s try the following sequence:

1. Turn OFF spacedesk in the spacedesk Driver Console.
2. Let’s be sure that spacedesk is not really running. Check in Task Manager if spacedeskService.exe is still running. If it is, then click on End Task. (Screenshot below)
3. Turn ON spacedesk in the spacedesk Driver Console.
4. Connect the laptop.

Attachments:

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[spacedesk Nicole]

Hi @Serhii,
what are the OSes of your phone and tablet? Is it Android or iOS?
Is the viewer on the laptop the UWP version?

Which one of them did you connect first?
Did you notice if spacedesk showed a Network Connection Lost bubble message?

Can you try to turn OFF then ON spacedesk using the spacedesk Driver Console
then connect the laptop first?

• This reply was modified 1 year, 8 months ago by spacedesk Nicole.
• This reply was modified 1 year, 8 months ago by spacedesk Nicole.

[spacedesk Nicole]

Hi @Serhii,
is the display detached on the Windows Display Settings?
If it is, then select Extend or Duplicate.

For details, please check the Configuration & Settings -> Windows PC (Primary Machine) chapter in the user manual https://forum.spacedesk.netuser-manual/.

[spacedesk Nicole]

Hi @eddy,
is this an update to a higher Windows 11 build version?
If it is, can you please give us the details from which version it updated to?

We would also like to inspect the dump file of the previous crash since it pointed to our driver.
Maybe a minidump is available?

[spacedesk Nicole]

Hi @mrjtrix,
thank you for confirming the workaround fix.
We will let you know once we have it fixed and publicly released.

[spacedesk Nicole]

Hi @mrjtrix,
can you please try to set the FPS of the client to 60 FPS?
You can find this setting on your iOS client:
Settings -> Quality/Performance -> Custom FPS Rate.

Please let us know if this helped.

[spacedesk Nicole]

Hi @mrjtrix,
thanks. We are currently analyzing the log files.

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