[spacedesk Nicole]

Hi @bowura,
unfortunately, no short term nor mid term plans for MacOS spacedesk server or viewer.

[spacedesk Nicole]

Hi @leobuz,

thank you very much for sending the files.

However, Debugview.log is missing. Please include it in the .zip files.
If you currently don’t have the Debugview.log, please try to reproduce the issue again using the steps we provided in our previous reply. Make sure that DebugView is available – you may check this under ‘Diagnostic Collection’, otherwise, please download it.

[spacedesk Nicole]

Hi @monkeygotthis,
thank you very much.
This feature request has been forwarded to our developer.
Please note that it might take some time to support this feature as we are currently addressing higher prioritized tasks.

[spacedesk Nicole]

Hi @abefqy,

thank you very much for sending the files.
The files showed error 1726 which meant “The remote procedure call failed.” Please try the following:

Option #1.
In Task Manager, Services tab, the service RpcSs (Description: Remote Procedure Call (RPC)) Status should be “Running”. If not, please start it.
Try to install spacedesk.

Option #2 (if Option #1 did not work)
Run a system file checker.
Open the command prompt as admin and type sfc /scannow.
When the scan has finished, try to install spacedesk.

Looking forward to your feedback.

• This reply was modified 4 months ago by spacedesk Nicole.
• This reply was modified 4 months ago by spacedesk Nicole.

[spacedesk Nicole]

Hi @gsearle5,

we like the idea. Nice reasoning but things are not that simple.
spacedeskservice.exe has multiple threads (tasks). The relevant threads (encoding and transmission) are already running on high priority since spacedesk was released on 2014.

We are really wondering why you could observe such behavior.
Which Windows operating system are you running?
Which other applications running that could possibly interfere with spacedesk?
Any other ideas? For example, was there a Windows update downloading on the background slowing down network traffic? Maybe the download finished coincidently at the same time that the priority was set to high in Task Manager?

[spacedesk Nicole]

Hi @K1155,

were you able to successfully uninstall the old spacedesk driver version v1050?

If the issue still persists, please refer to Uninstall On Windows Primary Machine chapter (https://manual.spacedesk.net/UNINSTALLONWINDOWSPRIMARYMACHINE.html) of our user manual.
Here is the product code of spacedesk_driver_Win_10_64_v1050_BETA.msi: {F2F9F523-C420-4596-BBA7-987BF40E5583}

Looking forward to your feedback.

[spacedesk Nicole]

Hi @abefqy,

for further analysis, please send us the following files:
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Nicole]

Hi @r3pek,

yes, it is a limitation.
Currently, only one HTML5 viewer connection is supported.

As for the invalid certificate issue,
please try to clear the cache of the browser.

• This reply was modified 4 months, 1 week ago by spacedesk Nicole.

[spacedesk Nicole]

Hi @compexpert,

please try to change the destination folder to a different drive (see attached screenshot as an example).

If the issue persists, please provide us with the following files:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

Attachments:

You must be logged in to view attached files.

[spacedesk Nicole]

Hi @tiny10dude,
the spacedesk display is on extension mode. The window must be dragged from your main display to the spacedesk display.

If you wish to mirror/duplicate your main display to the spacedesk display, please change it via the Windows Display Settings. For further details, please refer to Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel topic of our user manual, https://manual.spacedesk.net/DesktopExtensionorDesktopDuplica.html.

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