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spacedesk NicoleKeymaster
Hi @flowerdealer,
About the right click, does it not work after a long touch/press on your client like the video below?
Video: https://www.dropbox.com/s/px5yx7ngkd4p9rl/Touch_right_click.mp4?dl=0- This reply was modified 1 year, 8 months ago by spacedesk Nicole.
spacedesk NicoleKeymasterHi @flowerdealer,
Thank you very much for the diagnostic logs.
However, the log file from Debug View is not included.
It seemed that the tool was downloaded only after turning OFF the diagnostics.
Can you please send again a new diagnostic log?Does the issue also happen when SuperDisplay is disconnected?
spacedesk NicoleKeymasterHi @Bulkhead,
Did the client fail to reconnect to the host, either manually or automatic?
Did you try to toggle OFF-ON the spacedesk status on our spacedesk Driver Console (found in the tray app or can be searched on the host machine), then reconnect the client?Our latest spacedesk Driver BETA v1.0.41 has a new handling of disconnection issues. Have you tried this version?
spacedesk NicoleKeymasterHi @nsyirah12,
Please refer to the Troubleshooting chapter of our documentation and check the topic, “Cannot discover Primary Machine” (https://forum.spacedesk.netuser-manual/#item_490). If this does not help, please try to switch the network profile to Private.
spacedesk NicoleKeymasterHi @daveighka,
We had few connection issues when McAfee firewall is installed on the machine.
Could you please check if it helps to add spacedesk into McAfee’s firewall settings?
Open your McAfee Firewall settings, click Ports and System Services then click the Add button.
System Service Name: spacedeskService
Local TCP/IP Ports: 28252
Local UDP Ports: 28252For reference, please see https://forum.spacedesk.netwp-content/uploads/2022/04/McAfeeFirewallSettings-spacedesk.jpg.
- This reply was modified 1 year, 12 months ago by spacedesk Nicole.
spacedesk NicoleKeymasterHi @thingyman,
Thank you very much for the log files.
It seemed that you have vSpatial Remote Desktop Utility installed on your machine.
For now, spacedesk and vSpatial cannot coexist.- This reply was modified 1 year, 12 months ago by spacedesk Nicole.
- This reply was modified 1 year, 12 months ago by spacedesk Nicole.
spacedesk NicoleKeymasterHi @christian-knoll,
Thank you very much for the log files.
Can you please try our latest driver version 1.0.30?If the problem still persists, please run the diagnostics again.
(To get the complete logs, please download Debug View first if it is not available before switching Diagnostics Collection to ON.)spacedesk NicoleKeymasterHi @helik,
Is the laptop running Windows on ARM?
If the answer is yes, then spacedesk does not support it.spacedesk NicoleKeymasterHi @bigbugx,
You can set a different custom resolution in the Resolution setting of the viewer app
either by choosing from drop-down menu pre-defined resolutions or you can manually enter it.January 14, 2022 at 6:29 am in reply to: Touchscreen not working on spacedesk Viewer for Windows 10 #5588spacedesk NicoleKeymasterHi @brimston,
In the Viewer settings -> Remote control,
did you set the Mouse output as emulated touch and/or Touch output as touch?
Didn’t it show the message box (screenshot attached) to take control of the primary machine upon touching the screen?Attachments:
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