Search Results for 'X'

[spacedesk Lea]

Hi @raya2,
To further analyze the disconnection issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[Michael Jilg]

Hello spacedesk,
Hello community,

Currently, I’m working to reuse some old surface win rt 8.1 tablets to create a video wall with around 30 to 50 devices.

Question between: Are you able to compile a version for win rt 8.1 – arm-based processor?

The workaround is to use the HTML5 version in the web browser:
A single device is working proper. But as soon I connect a second device, it fails.
Even when I use another computer (for example, win 7 x64).
In the VIDEOWALL engine, the “device” appears only with one entry: Client ID 1111122222 and witches permanent between the two connected resources (pictures attached).
The server is running on a win 10 x64 machine, and works with other android, apple and windows clients without any problem.

Is there a way to connect multiple HTML5 clients in this way?

Thanks

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[morTimar]

partially solved

Hello spacedesk team,

with the information from this topic about using wifi (win server) while connecting Android via its USB tethering I do not have the issue anymore. So my taskbar is hiding as expected while Android tablet is connected via USB tethering.

Can I support you any further for solving the issue while connected via wifi?

Thanks morT

[morTimar]

@raya2 I have to ask because I don’t get your setup.

– Windows is you spacedesk server
– Android is your client, where you wanna extent/mirror your windows screen?

If so, you can use USB tethering on your Android to get connected to spacedesk server.

To not tether your internet from Android but using still your Windows machine wifi, change the IP4 settings (metric) as describe here, 2nd post.

[spacedesk Lea]

Hi @yamamotoy,
spacedesk can support bigger than 4k resolution (e.g. 5120 x 2880), as long as the secondary machine has 5120 x 2880 native resolution main monitor then the spacedesk viewer can support it.

[yamamotoy]

Could you upgrade space desk to support resolution over 4K. I want to connect to PC using 5120 x 2880.

[RICARDO GONZALEZ]

TENGO UNA IMAC RETINA Y UN MACBOOK PRO RETINA, Y NECESITO OCUPAR EL MACBOOK COMO SEGUNDA PANTALLA O PANTALLA EXTENDIDA, COMO PUEDO HACERLO?

[TheOnlyMalu]

Hello guys,
First, sorry for my bad language using :P.
Ive recently tried to install and run Spacedesk again. Last time ive got it installed about 5 months ago without remembering. So i installed it again but this time its stuck everytime at about 40% of the installing process. Closing the installing window or even cancelling it didnt work. Either restarting the PC or closing the installer with the Taskmanager can stop the installation process and close the installer. Using the “UNINSTALL spacedesk” programm in the installation folder wont uninstall the programm. If anybody need some screenshots or anything, contact me via Email or adding me on discord or somthing (Email: marvin.engel@mein.gmx , Discord:TheOnlyMalu#9166)
I hope anyone can help me
Sincerely TheOnlyMalu

[spacedesk Lea]

Hi @Rusmorr,
I see..
If it’s not the Fresco Logic, maybe try to check with other incompatible drivers:
– run command prompt as Administrator
– type these commands:
sc query lci_proxykmd
sc query lci_proxywddm
sc query ddkmd
sc query ddmgr
– if one of these command returns a Running or Stopped status
– just type sc delete [service_name]
Then reboot your primary machine.

• This reply was modified 2 years, 11 months ago by spacedesk Lea.

[Rusmorr]

Good day
Thanks for you advice.
I have tried that but the stop command return msg received is [SC] OpenService FAILED 1060: the specified service does not exist as an installed device”.The same for the delete command. I’m assuming the FL2000.inf file in the repository is a remnant of a previous failed Uninstall of that software

[spacedesk Lea]

Hi @Rusmorr,
Thanks for sending your diagnostic logs.
The spacedesk has detected an incompatible software (splashtop/Duet Display/Fresco Logic) installed on your machine.

If you’re having difficulties removing the incompatible software (Fresco Logic), please try to run the Command Prompt as administrator then type the commands below then reboot your primary machine and try again with spacedesk.
sc stop FLxHCIv
sc delete FLxHCIv

[DoubleUEDoubleS]

I connected my laptop to my monitor today and for some reason now I see a bar at the bottom showing the IP Local, IP Remove, Res, FPS, Sent & Received information across the bottom on my second screen and I am unable to remove it. The resolution on my second monitor is also smaller and does not fit the screen. Is there a way to fix this and remove the bar at the bottom?

[spacedesk Lea]

Hi @temprax,
If you have any of these software installed on your primary machine, please uninstall it then reboot before trying again with spacedesk.
For assistance, please check Incompatible Display Hook Driver Detected chapter in our user manual
https://forum.spacedesk.netuser-manual/

• This reply was modified 2 years, 11 months ago by spacedesk Lea.

[lord_emperor]

“Server” specs:
AMD Ryzen 5 2600
AMD Radeon RX 6800XT
16GB memory
Dell S3220DGF 32″ 165 Hz 1440p

Client specs:
Samsung Tab 4 7.0″ SM-T230NU
Android 4.4.2 (No option to update)
Running native app from the app store
Display setting 1280×800 (Native)

Network infrastructure:
Unifi UFW
Unifi WiFi AP-AC_Lite

Symptoms:

With Spacedesk operating as a secondary display for web browser, discord, etc. games on the main display experience extreme loss in average FPS and regular freezing / hitching. Completely uplayable. Closing Spacedesk resolves symptoms immediately.

[morTimar]

Hello Lea,

I just tried the “spacedesk_driver_Win_10_64_v1018_BETA.msi” and again no change.
The moment I reach for the taskbar it stays open and does not autohide anymore.
Don’t know if it is important but I have my taskbar as 2 rows on top not on the bottom.
Please find attached the requested output from dxdiag.

Thanks for looking into this.

bye morT

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[spacedesk Lea]

Can you tell us what program is it?
When exactly does it move back to primary display? As soon as you move it to secondary display?

If possible, could you please provide a short video of this scenario?

[ej8989]

Thanks for the reply. I tried it with Chrome, Firefox, Edge, and Zoom.
I found out that, when projecting via my phone using Spacedesk on USB while on HDR:

1. Chrome and Edge will CRASH with any window shared via Zoom, Google Meet, and Messenger. So it is not exclusive with Powerpoint. All windows shared will cause the crash, including File Explorer.

2. Zoom will also CRASH when sharing any window.

3. On Firefox, it WILL NOT crash, regardless what window/program was shared.

I hope this helps.

[spacedesk Lea]

Thanks for the feedback. Is it only happening if there’s Google Meet & Microsoft Powerpoint involved?
How about with other web browser (e.g. Edge, Firefox)? Is it crashing too? Or only Google Chrome?

[spacedesk Lea]

Hi @nghia,
Did you notice any error notification on primary machine?
Do you maybe have splashtop software installed on your primary machine?
If yes, just uninstall the “Virtual Display driver” on Splashtop Wired XDisplay Agent window -> Advanced option.

For assistance, please also check troubleshooting chapters in our user manual https://spacedesk.net/user-manual.

[Nghia]

I can not connect by server error. Error Code 2-5- and Error info: 0-5-
Please help to fix them.
Thank you so much

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[Stern]

Thanks Lea, you provide a stellar support here and I appreciate the responsiveness greatly!

Before I uninstalled Spacedesk (temporary I presume!) I hooked it up once again yesterday with no issues. Used it for a few hours, avoiding the Apple pencil 2 input method and just used is as a third monitor which is fine by itself.

I thought it could be nice for you to have a dxdiag full information file with this “virtual display” connected, see attached file. You don’t need to delete this as it contains no potentially sensitive information as far as I understand, could be good for reference to others to see if they experience similar issues.

___

It is a remarkable feat I must say, to be able to hook up an iPad Pro as client to a W10 machine using pen input on the iPad – over wifi involving a router no less! Of course a few ms of latency is expected but not very problematic, I was more surprised that it worked at all (until the host machine crashed).

Best of luck with this great software!

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[Jeremy]

Dear all,

I am using Spacedesk to work with an Android tablet as a secondary screen, using RNDIS (USB tethering).
Everything works great, except that… when I disconnect the tablet from the computer, and reconnect it later, the Spacedesk client doesn’t list the server address anymore. Thus I cannot establish the connection. Even if I restart the Spacedesk client, or if I restart the Spacedesk service (on the server side), the server is not listed anymore. I am forced to restart the whole Windows 10 computer (server side), and when it is restarted, the server appears again in the spacedesk client ‘connect’ menu.
On some PC, this issue is here, on other PCs, the detection is done on the fly. I cannot understand why.
I was then wondering if I could manually force this detection by executing a Windows command or by understanding which Windows configuration point is missing on some PCs where the issue occurs. My guess is that the client detects the server IP address using the Windows network discovery functionnalities (Indeed, if these functionnalities are disabled, the client never lists the server IP).
So my question is : which event is precisely required to list the server name & IP address?
If you could help, I may then be able, after tablet gets disconnected, to automatically execute a command , or maybe restart a Windows service to force the detection again.

Precision : I am working with the Spacedesk server 0.9.91 version, and I do not want to upgrade it, due to input issues in the latest versions.
Thanks,
Jeremy

• This topic was modified 2 years, 11 months ago by Jeremy.
• This topic was modified 2 years, 11 months ago by Jeremy.

[Ryerye619]

Hi I have run the commands and found lci_proxywddm (did sc delete lci_proxywddm) and restarted
and it works nicely. thank you 🙂

[spacedesk Lea]

Hi @tuxinator,
We will probably switch to Windows App SDK and WinUI 3 for Windows 10/11.
This will still go through the Microsoft Store.

[spacedesk Lea]

Hi @ryerye619,
To verify if these drivers are not present on your machine, could you please follow the steps below:
– run command prompt as Administrator on your primary machine
– type these commands one by one:
sc query lci_proxykmd
sc query lci_proxywddm
sc query FLxHCIv
sc query ddkmd
sc query ddmgr
Then let us know if one of these command returns a Running or Stopped status.

[spacedesk Lea]

Hi @stern,
Thanks for sending the requested files.
We already deleted it here as per your request.

Also thanks for reporting this issue, we were able to reproduce it.
We will get back to you as soon as we have a fix for this issue.

[spacedesk Lea]

Hi @stern,
Thanks for your input.

It seems that your primary machine is crashing.
Is it only happening when you send an input using Apple Pencil 2 via spacedesk iOS viewer app?

For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save All Information”, save the output file (dxdiag.txt)
– most recent dump file (*.dmp) of your BSOD with spacedesk which is located in C:\Windows\minidump folder

Please save the files in one folder then right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[spacedesk Lea]

Hi @girigoa,
THanks for the feedback.
Upon further checking of the logs, based on your dxdiag your graphics card name is Intel(R) HD Graphics 3000 but below the driver name shows “aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll” which is for AMD graphics driver.
Please double check on your side what exactly is your graphics adapter, is it really Intel or AMD?
This probably confuses spacedesk driver during grabbing and rendering the screen update.

Another possible reason is that your graphics adapter is already an old one which only supports WDDM 1.2. spacedesk IddCx Driver only supports WDDM 2.0 – above.

[Stern]

Hi, many thanks for letting me try out this great piece of software! However, I experienced the same problem as OP after some hours playing with it and exploring the possibilities it opens up.

Let me take it from the beginning. Installed it today and it worked fine as a third monitor in my setup (see below). It was even possible to use the iPad Pro’s Smart keyboard as alternate keyboard – save a few keys like ”backspace” that didn’t work -, and the Pc’s mouse inputs were recorded great with only minimal lag.

Display settings like position and resolution could be adjusted very easily through Windows 10 display settings, to native resolution for iPad Pro 11” (i.e *very* high) and enlarging the fonts etc to 150% or so gave a great experience – perfectly clear. So far so good.

Then I realized that I could use my iPad as a remote terminal to my Windows laptop in my office, bringing the iPad along to another room sitting in the sofa. Worked just great, as long as you don’t lose track of the mouse pointer to the other monitors in the other room but that’s managable.

The idea came up to try also the Apple pencil 2, so I fired up OneNote and gave it a try. Was actually surprised that it worked quite good, ok there is a lag that makes lines less smooth and so on but it worked well enough to be very useful in, say, the remote teaching applications via Zoom etc that OP was talking about. Problem is that I got freezing and server disconnect after a couple of minutes, and when checking out the laptop in the other room it turned out that it had restarted.

Tried it twice same thing. Checked the system log and there was quite a few informational, warnings and critical messages related to this that I perhaps can relay to you but they are in Swedish.

The system config looks like this:
– Laptop is Asus TUF A15, Windows 10 v 21H1, with Nvidia’s display driver 472.12 (or 30.9.14.7212 as reported in device manager) for the graphics card. There is also integrated graphics in the Ryzen 5 4600H Cpu but there was no mention of that in system requirements, anyway it is driver version 27.20.11032.9001

– iPad Pro (11”, 2018) iPadOS ver 14.8, Apple pencil gen 2.

So in short, I find your software highly promising but felt uncomfortable continue running the server on the host machine so I disabled it for now, maybe decide to uninstall it and wait for updates.

[spacedesk Lea]

Hi @girigoa,
Thanks for sending the diagnostic logs.
Please try to update your Intel(R) HD Graphics 3000 driver via Intel Support Assistant https://www.intel.com/content/www/us/en/support/detect.html.
Then check if it will fix the problem.

[spacedesk Lea]

Hi @gfix,
Click the settings button on the upper right corner of the viewer app then select Input Devices -> Keyboard, then uncheck it.

[spacedesk Lea]

Hi @uszer,
Thanks for sending the dxdiag info.
Please make sure that any pending Windows update are installed on your machine.
It’s possible that QWave feature on your machine cannot be started or got corrupted due to missing system updates (KBXXXX).

[spacedesk Lea]

Hi @girigoa,

Thanks for your input.
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator on your primary machine.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

Looking forward to your feedback.

[Lezha]

my android cant detect my primary which is win10, i also tried the html5 viewer and it didnt work, both used to work.
the only thing i can think of is me using (https://www.oo-software.com/en/shutup10) to change my windows settings to their recommended settings as well as installing (https://www.henrypp.org/product/simplewall), i tried disabling simplewall and uninstalling it but it didnt fix the problem, my guess is that shutup10 disabled something that spacedesk uses but i also tried resetting my setting and its still broken.

can you help me by telling me if any of these actually removed something that spacedesk uses or are these irrelevant and something else is causing spacedesk to break

[spacedesk Lea]

Hi @agemo,
Thanks for sending the requested files.
Did you upgrade to Windows 11 while you have spacedesk driver already installed on your primary machine?

Based on the setup log, you are trying to install/uninstall an older spacedesk Driver v1.0.6? Is that right?
Could you please try to uninistall via Troubleshooting tool from Microsoft?
Just download the troubleshooter tool here: https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

If spacedesk is not on the program list, just select “Not Listed” then paste the product code of current spacedesk version on your machine:
spacedesk_driver_Win_10_64_v106_BETA.msi:{ACBF712E-641A-4E6C-BA06-67019D920FAA}

[spacedesk Lea]

Hi @awm,
Did you notice any error notification on primary machine?
Do you maybe have splashtop software installed on your primary machine?

Could you please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

For further analysis, could you please run dxdiag.exe on your primary machine, click “Save All Information”, then attach the output file (dxdiag.txt) on your next reply.

[DesertCookie]

I’m trying to use my Samsung Note 10+ as an HDR grading monitor. Connecting it worked flawlessly, and I’ve already cranked all image quality settings. How though, do I enable the phone’s excellent HDR?
In the Windows settings it tells me it’s running 8bit SDR and there’s no option to enable HDR – though the phone is capable of HDR10+.

Thanks for any leads.

[andy]

Could you make it possible to disable or tweak the “Connected — Display OFF” message that comes on when the server machine turns off monitors to save power? Perhaps it could be implemented with a check box that you uncheck to not see the message or a text field that you could set to an empty string or black text? The reason is (1) that the message lights up the room if you are sleeping in the same room and (2) with OLED/AMOLED displays it may cause burn in. I searched the forum for posts on this. If it is possible to tweak or disable the message already please let me know.

[POLSKI_KRZAK]

@lea

It turned out that I have installed lci_proxywddm and this error popped up when I tried to remove it

C:\Windows\System32>sc delete lci_proxywddm
[SC] DeleteService FAILED 1072:

The specified service has been marked for deletion.

Help

[spacedesk Lea]

Hi @agemo,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[spacedesk Lea]

Hi @polski_krzak,
The incompatible display hook driver detected was the cause of your display connection issue.
To verify if these drivers are not present on your machine, could you please follow the steps below:
– run command prompt as Administrator
– type these commands:
sc query lci_proxykmd
sc query lci_proxywddm
sc query FLxHCIv
sc query ddkmd
sc query ddmgr
– if one of these command returns a Running or Stopped status
– just type sc delete [service name]
– reboot your primary machine

• This reply was modified 2 years, 11 months ago by spacedesk Lea.
• This reply was modified 2 years, 11 months ago by spacedesk Lea.

[promaks444]

Even if I choose 60 fps, the image is still low fps. How to fix this?

[spacedesk Lea]

Hi @madmagpiekorge,
Thanks for sending your diagnostic logs.
The current spacedesk on your primary machine has expired.
Please update your spacedesk Driver to latest version 1.0.18 which you can download on our website https://forum.spacedesk.net.

[spacedesk Lea]

Hi @mruczeus,
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[mruczeus]

I have same problem and I don’t have the Splashtop WirdeX display. Everything is same, like M. N. C. Games had.
Can you, please help me?

[MDel]

Hello. I’ve recently moved from duet display to spacedesk. I really love this app, but I’m having frequent bluescreen (Actually it is black screen because it is Windows 11)by Netio.sys error, such as “system thread exception not handled” or “irql not less or equal”. I searched them and read that they are driver issue, but the only driver I installed recently was spacedesk server app. Does anyone also have this issue?

[spacedesk Lea]

Hi @uszer,
What is your primary machine operating system?
For further analysis, could you please run dxdiag.exe on your primary machine, click “Save All Information”, then attach the output file (dxdiag.txt) on your next reply.

[spacedesk Lea]

Hi @jade,
Could you please try to update your AMD graphics driver?
You can download the latest driver from their website https://www.amd.com/en/support.

If problem still persist, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[jade]

Can anyone please help me urgently!! I have installed spacedesk driver but its not working
it shows disconnected by server error , error code 2-5 error infor 0-5.

i have uninsatlled the splashtop driver and the app itself. i also tried uninstalling and reinstalling the spacedesk driver, but the problem still persist

my primary device is Lenovo Ideapad 330
and my second monitor is Huawei Matepad t8 and ive also tried it in Huawei Nova 5t

ill attach the dx diag file here. Please please help me

• This topic was modified 2 years, 11 months ago by jade.

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[spacedesk Lea]

Hi @bartr,

We have received the request files.
The color issue is due to AMD’s 10-Bit Pixel Format enabled in the settings.
Please disable it, just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.