Yes Chrome DOES NOT crash when sharing any window/screen while HDR is ON without spacedesk.
Here’s a video demonstrating the problem (can be reproduced 100% on my system):
https://drive.google.com/file/d/1jzr5ql960SjJ_hS9HO-YHAYqzAwCLBZs/
Hi @ej8989,
..so chrome is crashing when spacedesk is connected and HDR is ON?
Did you already tried without spacedesk connected and HDR is ON? Is the chrome not crashing in this case?
Hi @tyrell63 and @downstairsflier,
Did you already tried with auto-reconnect enabled on viewer app settings?
Does the spacedesk display have any screen activity during the sudden disconnect?
By the way, what is the current quality/compression settings (encoding/rendering color depth, custom fps) in the viewer app?
Hi @kroshold,
Thanks for the feedback.
1. Do you have Nvidia ShadowPlay/screen recording/instant replay or Game Overlay settings enabled?
If yes, please disable it then switch server OFF-> ON then try again to reconnect.
2. If #1, did not help, please try to reinstall spacedesk Driver v1.0.14 then try again to connect.
If problem still persist, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @watchbird,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @gpsdmsj1,
I assume, spacedesk is currently on extension mode.
Do you intend to use spacedesk for desktop duplication/mirroring or extension?
Hi @peltierdevice,
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @notaro75,
Thanks for the feedback.
We never tested spacedesk with Citrix Workspace. We cannot easily troubleshoot it since the app is not a free software.
As for the disconnection, I assume the spacedesk viewers are connected over wifi network, right?
If that’s the case, one of the possible reason is maybe there’s a network drop that causes a disconnection?
Is your network stable/reliable?
Can you maybe try connecting over a wired network, e.g. USB tethering? Then check if you still experience the disconnection from time to time.
By the way, do you have auto-reconnect enabled on your spacedesk viewer app settings? maybe that might help too?
You mentioned that you have v0.9.87 driver version, can you maybe try our most recent spacedesk driver v1.0.14?
I just downloaded spacedesk. I have connected my phone and computer to the same wifi but can’t connect. Please help me.
Hi @carje,
It’s the current design of spacedesk whenever the primary machine goes to power suspend, the spacedesk viewer will display this message as indication.
It is not possible to remove these messages at the moment, but I will check with our developers if we can consider it.
Hi @isa-ldsk,
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @soli,
1+2+3: To setup spacedesk you should have one primary machine and one (or more) secondary machine.
On primary machine you have to install the spacedesk Driver/Server.
On secondary machine, spacedesk Viewer app should be installed. If you have the 12 native monitors attached to it, then you can setup 12 viewer app instance on each monitors and connect it all to your primary machine.
You can easily setup the Videowall using the Video Wall Engine user interface.
For more details please check the spacedesk user manual https://forum.spacedesk.netuser-manual/.
4. Current spacedesk BETA version is free to use until it expire on Dec.31, 2021.
Hi @shodan,
Unfortunately, no plans for native spacedesk Viewer for Linux machine at the moment.
Hi @petresarr,
Current spacedesk only support 30Hz or 60Hz refresh rate.
On spacedesk Android Viewer app’s Settings -> Quality/Performance -> Custom FPS rate, you can only select 30FPS or 60FPS and it will correspond to the display’s refresh rate.
As of now, we have no plans to support more than 60Hz.
We set the max to 60Hz to limit the network bandwidth to prevent latency.
Hi @chaos_02,
Thanks for the screenshot.
Could you please try to uninstall spacedesk completely, then reboot your primary machine.
After reboot please install the latest spacedesk Driver v1.0.14 from our website https://forum.spacedesk.net.
Hi @oleechn,
Thanks for sending a short video of the issue.
Can you quickly try with spacedesk Windows 7 Viewer app v0.9.30 which you can download on our website?
Then check if you get the same connection issue.
Hi I’ve got spacedesk setup on my surface go laptop and my iPad pro, the only issue I’m having is that nothing will open on the iPad it all opens on the laptop. What am I doing wrong? Thanks!
I discovered this bug when I was presenting to my class 2 days ago, which was unfortunate.
Note: This only happens when HDR Display is ON
To reproduce:
1. Connect phone to PC via USB
2. Enable Spacedesk via LAN IP
3. Open Google Meet & Microsoft Powerpoint
4. Present Screen using Powerpoint (using spacedesk monitor as presentation screen)
5. Chrome crashes all the time
Chrome does not crash when HDR Display is OFF.
PC Specs:
Windows 10 Pro X64 – 21H2 19044.1237
Nvidia GTX 1650 Super – Driver Version 456.71
Spacedesk Driver Version: 1.0.14
Phone Specs:
Oneplus 7T – Android 11
Spacedesk App Version: 0.9.77
Hello,
I’m using spacedesk with the following setup: native laptop screen (Windows 10 Enterprise 1909, Spacedesk Server 0.9.87) + 2 additional screens via Display Port + 1 iPad Mini (old tablet running IOS 9.3.5, using Spacedesk for IOS updated to last available version on App Store) + 1 Samsung Tablet (old one running Android 4.4.2, using spadedesk for Android updated to latest version through Google Play). I often use some app via Citrix Workspace, and spacedesk doesn’t seem to like this very much: from time to time I experience disconnections of secondary spacedesk screens – not sure why, and to be able to reconnect them I need to close any open instance of my Citrix apps, or I’ll simply keep seeing all my screens flashing with spacedesk continously connecting and disconnecting screens.
Anybody has any suggestion on possible causes and solutions?
Thanks
Hello, spacedesk
I have a critical error to connect display so could you help me?
If you need more information to solve this error,
I will give you any of them.
Error Dialog
Disconnected
Disconnected by server error
Error Code: 2-5-
Error Info: 0-5-
Connected Time: 00:00:01
Primary Machine (Windows Laptop)
OS: Windows 10 Home 64bit (ver. 20H2)
Graphics Adapter: Intel UHD Graphics 630
Network Type: wireless
spacedesk Driver Version: 1.0.14
Secondary Machine (iPad 6G)
OS: iOS 14.7.1
Network Type: wireless
spacedesk App Version: iOS app v 1.0.44
Thanks
Hi all,
Sorry in advance for the topic, but where is the search button for this forum? I could not see one and I’m searching for anything related to “Error – Spacedesk keyboard/Mouse Driver unavailable!” without scrolling the 134 posts in here.
Thanks in advance for any help,
MJB
EDIT: Found it only in the Homepage of the Forum.I entered directly to the SpaceDesk Discussions…
EDIT2: Search Button only works for 1 word! 2 or more words give a 404 server error… 🙁
-
该话题由
MJB 于 3年前 修正。原因：found partial answer
-
该话题由MJB 于 3年前 修正。原因：Search limitations
Hi
I am new to this field and want to use spacedesk for presenting pictures and videos on a video wall with 12 monitors. So, I want to know:
1. How to interconnect monitors and pc?
(Is it enough to use a 1 Gig switch, and CAT6 cables without using any other cable?)
2. How many PC is requierd? what software should be installed on it?
3. How to add (introduce) monitors in the spacedesk for creating a group of monitors?
4. Is spacedesk completely free for such applications?
I appreciate your help
Regard’s
spacedesk does neither touch nor use native display monitors plugged on the physical graphics adapter.
spacedesk only creates virtual monitors for network connected devices, laptops and PCs.
spacedesk video wall option can only use these additional virtual display monitors created by spacedesk.
spacedesk Windows Server always shows connected clients. Window can be seen in the taskbar and when maximized, it shows details about all connected clients.
Nevertheless there will be a password option within the next few months.
Thanks, unfortunately it doesn’t work
Well it does connect, spacedesk creates a new monitor and it shows on my raspberry pi.
But the performance is as slow and erratic as VNC. And the video quality is also terrible, extremely blurry even for static images and very variable.
I know the RPi can do this since steamlink and moonlight manage without problems and the response time is excellent (sub 100ms)
The RPi is the perfect Spacedesk viewer hardware, why is there no linux native spacedesk client ?
The world is done with windows after windows 11 !
Thank you for your reply. Another problem is that after the spacedesk server is turned on, the viewer can connect without restriction as long as it knows the ip address, and there is no notification to the server to remind the user that it is connected by other computers. This has security and privacy risks. It is recommended to set a password option for the server, and only those who know the password can connect.
Hi, I’ve found that there were some connection issues when using spacedesk and connecting both devices to my home network. So i tried to use the mobile hotspot of my main device and have my secondary device connect to it. this doesnt work though, and it says its connecting, then exits out. Any fixes?
I’ve included a link to a video of the problem im having, if my explaination doesnt make sense
[video src="https://cdn.discordapp.com/attachments/825594008822087692/886122208047554591/2021-09-11_13-27-19_Trim.mp4" /]
Hi @manos40,
Touchscreen is already supported by spacedesk.
You can easily enable it on the viewer settings.
Please check the Configuration & Settings -> Viewer Device (Secondary Machine) chapter in the user manual for more details https://forum.spacedesk.netuser-manual/.
By the way, is your Lenovo tablet Android? or Windows?
Hi @lizrieg,
Multi-touch (e.g. pinch to zoom) feature is not yet supported by spacedesk.
This feature is already in our to do list but will not be available anytime soon.
We are currently very busy with higher prioritized features and bug fixes.
Hello there.
So I successfully installed the driver on Windows desktop pc and the app on my Lenovo Tab tablet and it works perfect as a second extra monitor but how about the touchscreen on it?? can I use it somehow I don’t understand the instructions in the manual if there are any?
Is it via the spacedesk viewer or some think??
Thanks in advance
Hi @ngoof,
Did you notice any error notification on primary machine?
Please check if any of the following driver is still present on your primary machine, please run command prompt as administrator then type the following commands and check if status is RUNNING or STOPPED:
sc query ddkmd
sc query dlkmd
sc query FLxHCIv
sc query lci_proxykmd
sc query lci_proxywddm
If you get a RUNNING or STOPPED status then type this next command:
sc delete
Then after executing all the commands please reboot your primary machine and try again with spacedesk.
Hello, I would like to inquire about my issue with spacedesk. I cannot connect to my iPad as it shows the Disconnected by server error, code 2-5- and error info 0-5, Connected Time: 00:00:01. i am using an old iPad 2 with iOS 9. I have also uninstalled splashtop wired display on both devices
Hi @irmuunshde,
In this case, you don’t have viewer app connected yet, right?
Did you already tried to reboot your machine?
If you uninstall spacedesk, will it disappear?
Hi @cqpeak,
Thank you very much for the feedback.
1. Currently, to emulate a right-click event, you have to do the left-click + hold then release gesture.
The actual right-click and scroll button click from a real USB mouse device are not yet being recognized by the spacedesk Android Viewer app.
We will ask our developer about this then get back to you.
2. Optimization of HTML5 viewer is currently not our priority at the moment.
We are focused on improving our native Viewer apps (e.g. Android/iOS/Windows).
3. Not sure what you are asking here, but you can also save the full spacedesk HTML5 web page locally so you don’t have to go to https://viewer.spacedesk.net/ every time you want to connect the spacedesk.
4. Unfortunately, it’s not possible. The idea of spacedesk is to allow user to have another Windows desktop screen (mirrored/extended) over the local area network via secondary device’s e.g. Android, iOS, Windows, etc.
Hi @irmuunshde,
Maybe your monitor rescaled after spacedesk installation.
Could you please open the display settings and try to switch to a different screen resolution then back to it’s default/recommended settings.
I downloaded the spacedesk driver and as soon as i download it my monitor got a black bar on four sides. The black bar is like 5mm in thickness. Is this supposed to happen or what happened. Please help me fix this problem. It is very annoying.
Hi @philippe-marlieroutlook-com,
Is this the first time you install spacedesk?
Or do you already have an older version on your machine?
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @shodan,
For RPi device, you can only use our spacedesk HTML5 Viewer page.
HTML5 VIEWER is much slower than our native apps on Android/iOS/Windows.
This is due to technical limitation of HTML5/Javascript.
You can also save the HTML5 Viewer page locally so you don’t have to go to viewer.spacedesk.net over the internet every time you want to connect.
Hi @multi-cat,
Are you using the most recent spacedesk driver v1.0.14 and Android Viewer app v0.9.76?
Does the transparent square appears upon viewer connect?
Can you please send us the screenshot of the full screen showing the transparent square + software keyboard issue?
The first screenshots you sent is a bit unclear to us.
Hi,
I have tried to use an RPi 4 as spacedesk viewer.
It “works” but it’s slower and lower quality than VNC, despite using a wired ethernet connection.
I used the browser and html5 viewer and I suspect this is why it failed.
Also my final setup will not have any kind of internet access so going to viewer.spacedesk.net would be impossible anyway.
Is there any way to use spacedesk on RPi4 satisfactorily ?
I have tried steamlink on the raspberry pi 4 for comparison. Image quality is flawless, latency is below 100ms.
It works great but in my case I want to add new monitors, not just mirror my main display !
Thanks !
Hi @mpl,
But I need to use some Android Apps on my tablet in the Spacedesk viewer. The problem is that I don’t know how to open Android App in the Spacedesk viewer.
This is not possible. spacedesk Viewer app don’t have access to any third party applications installed on your android tablet.
spacedesk Viewer app only receives Desktop screen update from your server primary machine and sends back remote input(e.g. touch, keyboard) to server primary machine over your local area network.
Hi @shodan,
Unfortunately, using VLC as spacedesk viewer is not possible.
spacedesk Server will not recognize it because it is not ours.
Hi @chaos_02,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Hi @sblantipodi,
The space between the tray icons will become a bit wider when Windows detects a touch driver being installed, with spacedesk it will be the spacedesk virtual HID device.
This is a default Windows behavior.
Just try to connect a spacedesk viewer then send a touch input and it will automatically plug our spacedesk virtual HID device underneath spacedesk virtual Bus device in device manager, then if Windows detects it the spacing between tray icons will happen.
I’m trying to use SpaceDesk on my Main PC and it has worked before but after countless tries to reinstall it I just get “unplugged” devices or Detached Desktops.
Checking in Windows device manager shows me Error Code 8 When a device is connected, scrolling to Installation errors in the Details Tab shows
1. Treiber ist für diese Plattform nicht vorgesehen.
(Driver is not intended for this platform.)
2. E0000234
I dont know what to do anymore, the PC is being picked up by all clients, I just can’t put it into duplicating or extending the display and it shows this exclamation mark in device manager.
Hi,
Just found spacedesk looking for a solution for the same problem with MS Teams with a 43″ 4k monitor.
I also have to use some old software that keeps maximizing when interacting with it, and on a 4k monitor gets annoying really fast.
What I really wanted to find is a virtual display driver that would use a regular window as a secondary monitor. Searched everywhere but can’t find anything like that, spacedesk with a local viewer seems the closest to it.
Nvm, I tried reinstalling Spacedesk on my windows pc for the. 3rd time and it works now. Lol.
I am trying to use spacedesk for the first time.
It works, however not usable for my purpose (just having 2 extra monitors on my PC but over the network)
I would like to try using VLC as the spacedesk viewer (instead of the current HTML5 viewer which is too slow and unable to be automated)
Hello, spacedesk is a great tool. After testing, there are several problem reports:
1. The Android spacedesk viewer APP is installed on the Android type TV (the mouse and keyboard are inserted into the Android TV), once I click the right mouse button, there will be a prompt to exit the app, so the right-click function is invalid. Similarly, the middle mouse button scroll is also invalid.
2. It is recommended to optimize the Html5 function, it will be a great experience. For example, in html5 mode, the keyboard is basically invalid and cannot input anything; the mouse is a little jumpy and not precise enough;
3. If want to use the html5 viewer, then I need to enter https://viewer.spacedesk.net/, can it be my own website? Do I need to deploy a separate server?
4. Is it possible to send a specific desktop program to the viewer instead of the entire screen？
Thanks.
Hi @phxhere,Lea,
I Encountered the same issue, allthough on a Windows machine and Android.
Spacedesk had been working great before.
Checked any Splashtop software: no,
Norton virus: OK, Spacedesk was allowed,
Rebooting software and machines didn’t work.
Network: OK, in same range IP.
But after removing the Spacedesk driver on my primary machine/PC (still used *WIN_10_64_v0967_BETA.msi), downloading the newest version (*v1013_BETA.msi) and (re)installing it, the issue was solved.
Kind regards from Trudy.
