'1' 的搜索结果

[guenterz]

continued: Since the entire zip file exceeds allowed file size, here just the spacedeskDiag.txt which indicates that the intel upgrade didn’t change the WDDM value: it is still at 1.3 🙁

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[spacedesk Lea]

Hi @johnliem,

Audio menu should be available with network connected viewer.
Please try the most recent spacedesk Driver 1055 (released today).

[spacedesk Lea]

Hi @un_perro_pug,

Please try the most recent spacedesk Driver 1.0.55 (released today).
If the same display off issue still persist, could you please send us the diagnostic logs.
Just follow the steps below:
– open the spacedesk Driver Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the display off issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @mariuszek,

Is your tablet, Android?
Is your primary machine Windows 10 or Windows 11?
If yes, could you please try the most recent spacedesk Driver 1.0.55 (released today).
If the black screen issue still persist, please send us the diagnostic logs of this issue.
Just follow the steps below:
– open the spacedesk Driver Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the black screen issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Christian]

Hi @lellomele,

Unfortunately, you cannot mirror your iPad screen to your Windows PC.
spacedesk Driver only support PC/Laptop with Windows 8.1/10/11 operating system which means You can only use your iPad as secondary machine.

For more information, please refer to system requirements chapter in user manual https://forum.spacedesk.netuser-manual/#item_444

[candeman]

Edit: seems hit or miss. If screen rotates it loses docking functionality.

And it only works when I have my other smaller, 13 inch monitor attached.

[spacedesk Lea]

Hi @dimaveng,
please do not respond to old discussion.
These old Radeon issues from 2021 probably do not apply any more nowadys in 2023.
In the future please rather create a new discussion instead.
BTW: Yes – spacedesk does support AMD graphics adapter.

• 该回复由spacedesk Marcel 于 2年、 1月前 修正。

[Yikes2000]

1. Updated to latest Game Ready driver for Nvidia RTX 3080 (could only install one of them, “Game Ready” or “Studio” driver, not both).

2. Only main monitor is HDR capable. Turning HDR to ON fixes the problem, but the main monitor becomes unusable — color calibration doesn’t work in HDR mode.

Please note, turning off “Flipped Display” also fixes the problem when HDR is OFF. Something is inefficient and backward about the flip code, e.g. a pixel of 0x10101111 is flipped to 0x11110101 when it should remain the same while the pixel position is flipped with respect to the screen.

• 该回复由Yikes2000 于 2年、 1月前 修正。

[ace172]

I tried all. And read forum reply’s concerning mirror and stretching.
I’m on as of now latest w10, spacedesk, iOS, and Nvidia drivers. I switched off incompatible software. I did choose both native and non *resolutions in the app. Connected my primary screen through hdmi and dp. No succes. Both resolutions match up 1920×1080. But the iPad screen gets strechted to full screen. When it was working, half a year ago, the iPad screen on that resolution (1920×1080) was not stretched but had these black bars. Then mirrored screen worked. Now I can only extend. Cleared the windows display settings.
Any help needed.

[spacedesk Lea]

Hi @aitorus and @johnliem,
We just released a new spacedesk Driver v1.0.54.
This new version now supports native Android USB cable connection.
You just have to enable it via spacedesk Driver Console -> Communication Interfaces -> Android USB Cable.
Please try it and let us know if it works on your side.

[spacedesk Lea]

Hi @varjak,
We just released a new spacedesk Driver v1.0.54.
This new version now supports native Android USB cable connection.
You just have to enable it via spacedesk Driver Console -> Communication Interfaces -> Android USB Cable.
Please try it and let us know if it works on your side.

• 该回复由spacedesk Lea 于 2年、 1月前 修正。

[spacedesk Lea]

Hi @descriptor,
Thanks for the feedback.
We just released a new spacedesk Driver v1.0.54, could you please try this and check if the same problem still persist.

[spacedesk Lea]

Hi @nerals,

Thanks for sending the diagnostic logs.
However, it is still missing some log files e.g. DebugView.log file.
Please follow the steps below and send us the updated logs:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

By the way, we just released a new spacedesk Driver v1.0.54, please try it.

[spacedesk Marcel]

Response to Post 2 above:
What exactly makes you think that Windows would update the spacedesk Driver? We never heard any such idea nor such a thing happening before. What makes this even more questionable is the alledged driver date of 2010. spacedesk did not even exist in 2010 (first spacedesk version was released in 2014).

[spacedesk Marcel]

Response to Post 1 above:
Let us start a comprehensive analysis first. spacedesk Driver/Server is running on which Windows version? Windows 10 or Windows 11? Which spacedesk Client Viewer? We assume Android because we read your rant in the Google Play store reviews. This also sounds as if you already figured out by yourself that “Virtual Desktop” is causing exactly such behavior. There is nothing we can do about it. We cannot fix other companies’ products like e.g. “Virtual Desktop”
BTW: You said that you already saw “all of the troubleshooting procedures viewing the forums”. Did you also see the instruction manual already? It is available on https://forum.spacedesk.netuser-manual/

• 该回复由spacedesk Marcel 于 2年、 1月前 修正。

[billy]

I believe Windows keeps updating the driver Space Desk is installing because it’s from 2010. Again, this is just trouble, I wish I never installed this to my PC or Android phone.

[spacedesk Lea]

Hi @guenterz,

Thanks for sending your diagnostic logs.
Based on your spacedeskDiag file, you have an old version of Intel (R) HD Graphics 4000 driver.
Driver date: 10.07.2015
Driver Model: WDDM 1.3

Desktop duplication of primary monitor to other displays is not supported/ disabled in Windows display settings of Windows 10 with old version of graphics adapter (with less than WDDM 2.0).
Please try to download the latest driver version from its official website https://www.intel.com/content/www/us/en/support/detect.html.

[spacedesk Lea]

Hi @zzlaw123,

Thanks for sending the DebugView logs, we will analyze this.
However, several diagnostic log files are missing.
Please follow the steps above on how to get the diagnostic logs via spacedesk Driver Console.
spacedesk Driver Console app generates a diagnostic folder name like “2023-01-18-XXXXX-spacedeskRuntimeDiagnostics” (which contains all necessary diagnostic log files), then this is the folder that you should compress (zipped).

[spacedesk Lea]

Hi @hins,
Remote Audio support in Windows 10 Viewer app will not be available anytime soon.

[spacedesk Lea]

Hi @zzlaw123,
For further analysis, please send us the diagnostic logs for this issue.
– in your primary machine, open the spacedesk Driver Console window by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect all your viewers and reproduce the Display-0ff issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[zzlaw123]

I have one player thathas been getting stuck and then jumps into the Connected – Display OFF black screen, When pinging the player it is losing about 25% on average of the packets. Had a monitors anywhere support guy, remote in and was told to just monitor spacedesk….
Today, All 10 players have gotten stuck in that connected- Display OFF screen about 3 times.
Spacedesk is up to date, Driver up to date, Agent up to date. Have attached a Diagnostic file

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[thurnschuhgeist]

… I think it’s the driver win10. No it is connected

[thurnschuhgeist]

Hello, what is wrong. Hope I’ll get help. Thank you!

All the best, M.

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[spacedesk Lea]

We sent the 1046 msi installer in your registered email address, please check.

[spacedesk Lea]

Hi @1mehmet_bey,

Is splashtop Wired XDisplay currently installed in your primary machine when you tried to connect spacedesk?
If yes, please try to uninstall the splashtop Virtual display driver first, then check if spacedesk will work.
Just open the splashtop Wired XDisplay Agent -> Advanced, then uninstall the Virtual Display driver.

[Legsio]

I need version 1046 beta x64, to uninstall the program

[1Mehmet_Bey]

(Sorry for bad English I’m from Turkey btw) I tried teamviewer, spacedesk and xdisplay programs on my laptop. While using SpaceDesk, my phone screen just comes on for 2 seconds and then it says “connected display off”. At the other programs it’s the same thing: I can see my laptop screen on my phone for only 2 seconds after that it disconnects. But on my old laptop with Windows 8.1 (My new laptop runs Windows 11) it connects in a few seconds automaticaly, I tried it with some kind of goofy aah phone and it’s the same! It connect to my old laptop in a few seconds but on my new laptop it comes on for 2 seconds then it says CONNECTED DISPLAY OFF how can i fix that ?

[MaqsXD]

I can’t connect to my windows 11 laptop with: wifi, and USB. Please, i need help
(I don’t have my laptop in menu (mobile) (spacedesk status is turned on) )

[Hins]

Now remote audio is supported by win7 and phone version.I really need this function.But the experience of win7 version is worse than the store version(win10) in other ways.I really hope to add this function in store version.Or update a msi version like server version.It’s fine.Thank you.

[Bluescreen_Error]

Hello again @spacedesk Lea,
Thank you for the Reply.

Ok reproducing the Error should be straightforward:

1: Start high Demanding Games Like Elite Dangerous or Star Citizen.
2: Set the Game on the Mainmonitor to 1080p Borderless Window.
3: Setup a Video on the Tablet in Fullscreen mode in 1080p60Fps on Youtube or Twitch.
4: Play the Game and just disconnect from the Tablet during you are Playing and the Video running via normal Exit from Tablet or just deactivate WIFI.
5: Windows 11 Zooms out and in and then the Screen Freezes. Any Attempt to use the Keyboard or Mouse result in Rapidly Morsecodes. Game Audio runs normal, but i think the Graphic Card don’t liked xD. (Nvidia 1060 6GB, i7-7700 with 24 GB RAM on Windows 11 are my Specs.).

Hope that can help. 🙂 and thanks for helping me and us here 😀

[spacedesk Christian]

Hi @Yikes2000,

Please try the following workaround:

1. Update both of your NVIDIA Geforce RTX 3080 graphic’s Game Ready Driver and Studio Driver from their official website, just input the details of your driver in the dropbox. (Geforce RTX 30 series, Windows 10 64bit)
Link: https://www.nvidia.com/Download/index.aspx?lang=en-us
note: if one of the drivers is not available, you can proceed to download what’s available from the choices

2. Try to enable your HDR in windows settings. you can access this by going to windows settings > Display > Windows HD Color > enable ‘Stream HDR video’

Then Please tell us the result in your next reply.

[Bluescreen_Error]

Hi @spacedesk lea, thank you for you Reply… i just added 2 logs which was remainining after i Panicuninstalled Spacedesk xD ^^ i just came home from Work, i submit these Logs and go back to Couch/Sofa, i hope these are helping lol XD

lol? forum said i am not allowed to upload these types of files? XD

Edit: i loaded it quickly into my google drive… heres the link ^^

https://drive.google.com/drive/folders/1IvHnTRFJSoutxC_HHh_-N3qJ4poopgrU?usp=share_link

• 该回复由Bluescreen_Error 于 2年、 1月前 修正。原因： Files not able to upload^^
• 该回复由Bluescreen_Error 于 2年、 1月前 修正。

[jloughran]

Apologies for that.
Attached the proper ones now. The error occurred around 12:23 so you may have to skip down a bit as I started at 11:55

Any help is appreciated as this is driving me nuts.
Thanks Joe

[spacedesk Lea]

Multi-touch on spacedesk Windows 10 Viewer (from Microsoft Store) is currently in progress.
We will get back to you as soon as we have news regarding this feature.

@doorbin, these are not expected anytime soon:
– a Realtime quality slider into the viewer
– an audio only stream mode

As for the lower YUV settings (4:1:1/4:0:0), currently you are the only one requesting for it so far.
We can only add features which are of interest to a larger audience.
Can you explain the reasons why you need it? And why this could be of interest to a larger audience?

• 该回复由spacedesk Lea 于 2年、 1月前 修正。
• 该回复由spacedesk Lea 于 2年、 1月前 修正。
• 该回复由spacedesk Lea 于 2年、 1月前 修正。
• 该回复由spacedesk Lea 于 2年、 1月前 修正。

[Yikes2000]

Server Beta RC v1.0.50 on Windows 10

When “Flipped Display” is activated, the mouse is laggy on the flipped image, and the color is wrong (tried all SubSampling options).

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[guenterz]

Hi, connecting an older Win10 notebook to a modern android tablet or android smartphone, the tablet only displays an empty windows desktop, without any icons. I’ve updated Win10 to the actual version, but this didn’t help. What might be the reason? Thanks for any hint.
guenter

[spacedesk Lea]

Hi @its2k,

spacedesk Windows 10 Viewer (from Microsoft Store) doesn’t have the Speaker/Audio option (yet).
So far Speaker/Audio is only available in Android and Windows 7 Viewer (Desktop version) as experimental feature.

[spacedesk Lea]

Hi @roybautista,

It looks like you cleared the spacedesk settings that’s why there’s no more Video Walls underneath the Control.
To create a new Video Wall, you have to switch ON the Videowall status underneath Videowall Configuration box.
Upon connecting a viewer/client, click the client connected underneath “Connections Active” and on the right panel, just open the Videowall tab and assign it to a Wall by setting a Wall Index e.g. “1”, then it will create Video Wall1 underneath the Control.

For further assistance, please refer to the Videowall Configuration chapter in the user manual https://forum.spacedesk.netuser-manual/#item_619.

• 该回复由spacedesk Lea 于 2年、 1月前 修正。

[spacedesk Lea]

Hi @jloughran,

Thanks for sending the logs, but unfortunately it doesn’t show any spacedesk logs.

Please follow the steps above on how to get the diagnostic logs via spacedesk Driver Console.
spacedesk Driver Console app generates a diagnostic folder name like “2023-01-10-XXXXX-spacedeskRuntimeDiagnostics” (which contains all necessary diagnostic log files), then this is the folder that you should compress (zipped).

[rimonier]

Same issue here.
Android tablet black and white, using App (Samsung TAB A7 505) and Dell 2 in 1 5480, fully updated.
HTML5 version working fine, full color even at this same tablet, with Chrome. But its slower than app, so not a good workaround.

I´m using Windows 10, updated to last server version 1.0.50 after this bug, reinstalled everything on Dell notebook and Samsung tablet. Cleared settings. Restarted everything. Still Black and White.

[jloughran]

I will attach 2 zips only way I can think to do it. Part 1 and Part 2

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[jloughran]

I have a file here it is only for 4 minutes long in real time but has 155432 lines and is 12MB.
Whats the best way to upload?

[spacedesk Lea]

Hi @taudag086468,

Thank you very much for sending the spacedesk setup logs.

Could you please try the following steps below:
– uninstall the current old spacedesk Driver installed on your primary machine via Windows Control Panel or the original v1027 msi installer
– reboot your primary machine
– install the latest spacedesk Driver v1050 msi

[taudag086468]

I tried to install a newer version 1.0.50., but could not.
Uninstalling the old version also failed.

The following error is displayed:
“There is a problem with this Windows Installer package.
A problem run asu part of the setup did not finish as
expected. Contact your suppport personnel or package
vendor.”

So I deleted various files and keys referring to the following URL.
https://forum.spacedesk.netforums/topic/error-during-installation/

However, that also failed.

Please help me…

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[InsomniaFreak]

I installed version 1.0.50 on my computer and downloaded the spacedesk application from the store on my samsung tablet, but when connected on the tablet, it says “connected-Display off”. I tried to install spacedesk on my computer many times before, but each time it freezes for days during the installation and the installation was not completed. This time I canceled the firewall option during the installation.

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[spacedesk Lea]

Hi @gb18,

Connecting a spacedesk Viewer from your chromebook or tablet as third screen for your primary machine should work.

As for the performance issue, there are ways to improve performance.
Please check the Performance tuning chapter in the user manual.
https://forum.spacedesk.netuser-manual/#item_505.

[malkie]

Hi GB18.
I don’t know for sure, but I would expect your setup to work OK.

I have a desktop with 2 monitors using the HDMI and VGA ports, and have successfully had my chromebook work as a 3rd monitor through wifi. The chromebook appears on the Windows > System > Display as monitor 3, and extends the display.

I even had a tablet working as a 4th display at the same time!

My only issue was that I found that the chromebook and tablet were a bit laggy.

Attached is a screenshot showing (left to right) monitors 2 and 1 followed by the chromebook as monitor 3.

[Manueldeleonhn]

I have the same problem. I believe is for the versions. PC version is v1.05 and android version in my tablet is v0.9.1. How can I dowload the v0.9.1 for my pc?

[GB18]

I would like to use my laptop as a 3rd monitor. I already have my primary computer (a laptop) set up to monitors 1 and 2 with HDMI to one and VGA to another. I have another laptop to use as a 3rd monitor. I have seen how to download the software and set it up….will this 3rd monitor setup mess up my setups with the other 2 monitors since monitor 3 will be the only one using your software?

[spacedesk Lea]

You can send it to AndroidApp@spacedesk.ph.
Please take note that by following the steps above, spacedesk Driver Console app should generate a diagnostic folder name like “2023-01-04-XXXXX-spacedeskRuntimeDiagnostics” (which contains all necessary diagnostic log files), then this is the folder that you should compress (zipped).