搜尋結果「X」

[spacedesk Lea]

Hi @razor,
Do you have Nvidia as your main graphics adapter?
If yes, please make sure that Nvidia ShadowPlay/In-game overlay/screen recording is disabled while spacedesk viewer is connected.

If the suggestion above did not help, please send us the diagnostic logs of this issue.
Just follow the steps below:
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– connect your viewer app and reproduce the black screen issue
– switch Diagnostic Collection OFF
– click Save All Information button (if message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @keeg1483j,

For clarification, did you get blue screen of death (BSOD) crash during spacedesk installation? or upon viewer connect?

For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save All Information”, save the output file (dxdiag.txt)
– most recent dump file (*.dmp) of your BSOD with spacedesk which is located in C:\Windows\minidump folder.
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

By the way, we moved your post to a separate topic to avoid confusion.

[spacedesk Christian]

Hi @DamDam,
Can you further elaborate on your issue regarding duplicating/projecting Display? 
1. Is there no option for ‘duplicate’ in your PC settings at all? or…
2. do you want to just project your secondary machine to multiple screens?  

If #1 is the case, can you please check if your primary graphics adapter is updated and has WDDM version 2.0-above?
You can check the WDDM version by opening dxdiag.exe.
-Search “dxdiag” on the search menu, or simply do Windows key + R, then type “dxdiag.”
-Then click the Display tab.
Check the “Driver Model” box underneath the “Drivers” box.

You can also refer to the chapter “Windows 11/10 Desktop Duplication (mirror) option not available” in the user manual https://forum.spacedesk.netuser-manual/#item_482

If #2, please refer to this topic, which covers duplication across multiple screens.
Link: https://forum.spacedesk.netforums/topic/duplicate-to-two-other-displays-on-windows-10/

• 該回覆由 spacedesk Christian 於 1 years, 4 months ago 修改。

[spacedesk Marcel]

Yes, correct! spacedes Driver Console cannot YET switch OFF Local Area Network (wireless and cable). In one of the very next spacedesk releases this will be fixed. Then you will be able to switch LAN connections ON/OFF independently of the USB connections. In the meantime you can still clearly recognize if the connection is over USB or LAN. Just look underneath CONNECTIONS branch in Driver Console.

A USB connection looks like this (contains the term USB):
SM-G991B \\?\USB#VID_18D1&PID_2D01&MI_00#6&164e7346&bc&0000#{09daef26-7ee9-4bfe-a046-a8a4ea91a2cc}

A network connection looks like this (contains an IP Address):
SM-F936B 192.168.10.113:13978

Thanks also for the hint that spacedesk Driver Console does not remember Window position. We might consider adding this.

• 該回覆由 spacedesk Marcel 於 1 years, 4 months ago 修改。

[DamDam]

Greetings! The topic has probably already been covered, but I’ll ask anyway. Is it possible to project the screen of a secondary monitor connected to a computer to an Android device? If not, is there a possibility to implement the selection whether we want the projection of the primary or secondary screen of the computer on the Android device? Windows 11 does not offer 2 and 3 screen mirroring so if anyone has any ideas….

[rfxcasey]

So I have USB connection enabled, and the app shows the USB is connected, but if I disconnect the USB cable the table still works as a second display over the WIFI. So, my question is, how can one verify that the communication is actually taking place over the USB connection and the USB is not just charging the tablet while communication is actually taking place over WIFI? I mean, you’d think that while using USB there would be no need to a WIFI connection, but even when enabling USB, the app still states that WLAN is “Always on”? Why does it need to be “ALWAYS ON”? Also, on a side note, the menu box on the app, is there a way to remove it or at lease make it remember where you moved it? As it stands, if I turn off the table, when I restart, the menu box revert back to it’s original position which isn’t ideal for my application of this tool?

[spacedesk Lea]

Hi @d-fehnmuench-energie-de,

Based on the diagnostic logs you sent:
1. You have a third party antivirus software (G DATA Security Client) on your primary machine, please make sure to add spacedesk in the exception list to allow incoming and outgoing connection.
2. There are 2 network adapters currently active in your primary machine, Telekom.de 2 (Mobilfunk) and emuench.local(WLAN).
On which network does your iPad device connected?
Also please also try switching the Network Profile to “Private”.

For assistance, please check the chapter “Troubleshooting -> Network Connection” in the user manual https://forum.spacedesk.netuser-manual/#item_489.

[spacedesk Lea]

Hi @eliane-peixoto7,

On which viewer app are you trying to discover and connect? Android/iOS/Windows?

For further analysis, please send us the diagnostic info on your primary machine.
Just open the spacedesk Driver Console app -> Diagnostics -> click “Save All Information” button.

PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @werner-naef,

To switch to/from Desktop Extension/Duplication, please check the chapter Configuration and Settings -> Windows Driver (Primary Machine) -> Desktop Extension or Desktop Duplication (mirror) Settings in the user manual https://forum.spacedesk.netuser-manual/#item_469.

[spacedesk Lea]

Hi @user-758487987,
It’s possible that your main monitor display got detached.

Please try the suggestions below:
1. Please check if you can still discover your primary machine while still in black screen. If yes, can you please try to reconnect the spacedesk viewer and check if it will reattach you main monitor display.

2. Try to blindly attach the main display using display switch. Just press the Windows logo key + P hotkey maybe a few times to try to switch to desktop extension or duplication. For assistance, please check the “Configuration and Settings > Windows Driver (Primary Machine) > Desktop Extension or Desktop Duplication (mirror) settings in Display Switch” chapter in the user manual – https://forum.spacedesk.netuser-manual/#item_471

• 該回覆由 spacedesk Lea 於 1 years, 5 months ago 修改。

[jharris1993]

Greetings!

My issue:
While using MSFS 2020, the “glass cockpit” instruments, (the “glass screens”), are too small for me to see on my monitor, making aircraft with them impossible to fly.

Further issue:
Though it is possible to buy external instrument displays, (and many people have bought them to build impressive cockpits!), the cost is prohibitive for me, being retired and on a relatively modest income.

Several users recommended various solutions, among them being Spacedesk.

After trying several, I found Spacedesk to be exactly what I needed. I could take a couple of older, (and hence obsolete), Android tablets, put Spacedesk on them, and Voila! – I have the expanded display capability I need. (See attached screen shot)

Ref: The forum article describing my setup
https://forums.flightsimulator.com/t/post-your-cockpit-pictures-here/125306/1587

I really appreciate the ability to use Spacedesk without onerous licensing fees, (though I would not mind being able to buy them a couple of beers and a pizza or two), and what questions I have had, (the software virtually runs itself with minimal configuration), were answered promptly and courteously.

Perhaps there will be the occasional issue that pops up, but I am confident that Datronicsoft and their user community will be able to handle things as they have done before.

Thanks again for a wonderful piece of software!

Jim.

• 該主題由 jharris1993 於 1 years, 5 months ago 修改。原因：Add link to MSFS topic
• 該主題由 jharris1993 於 1 years, 5 months ago 修改。

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[spacedesk Marcel]

The two above answers have some limitations (see 1+2 below).

1. Lea’s answer is correct but it needs spacedesk Video Wall option enabled.
Video Wall mode has slightly less performance than regular mode.

2. DennisW87 is talking about hardware graphics adapters. I doubt that this is relevant here.
spacedesk is all about adding USB or networked displays without any graphics adapter hardware.

3. The ulimate answer: Windows actually does not support mirroring more than two displays.
However, you can use the trick below:
=> Go to spacedesk server window and click “Clear All Display Settings” on menu
=> Connect up to 3 spacedesk viewer and make sure that all viewers are in extension mode
=> Press “Windows key + P” combination, then select “Duplicate”
PS: This will only work if your primary machine is Windows 10 or 11 and has latest graphics adapter
supporting WDDM 2.0-above driver model (you can check it by running dxdiag.exe).

• 該回覆由 spacedesk Marcel 於 1 years, 5 months ago 修改。
• 該回覆由 spacedesk Marcel 於 1 years, 5 months ago 修改。
• 該回覆由 spacedesk Marcel 於 1 years, 5 months ago 修改。
• 該回覆由 spacedesk Marcel 於 1 years, 5 months ago 修改。

[spacedesk Marcel]

Glad to discuss this a bit more in detail below:

1. Game stuttering probably doesn’t originate from difference in frame rate. Probably it rather comes from game and spacedesk encoding competing for CPU resources.

2. Framerate cannot easily be increased because spacedesk is using CPU encoding for each frame (this applies to both USB and network connection). CPU load would increase and even latency might increase since encoding would possibly take more time.

3. Hardware encoding by spacedesk would be prerequisite for increasing the framerate. Even without increasing the frame rate it might be the solution for the above named problem. Even at the existing frarate the stuttering might decrease if the game has enough CPU resources available (not taken away by spacedesk CPU encoding any more).

Now the big question: When will spacedesk support hardware encoding?
The answer: No specific scheduly yet…

• 該回覆由 spacedesk Marcel 於 1 years, 5 months ago 修改。

[spacedesk Lea]

Hi @potato,

Can you please tell us your secondary machine? Is it Android/iOS/Windows?
Did you notice any spacedesk warning notification on your primary or secondary machine during frame drop?
Is spacedesk connected over a wifi network?
Does it happen immediately upon connection? Or it takes a while before it starts to happen?

Please also try some of the performance improvement steps available in the chapter Performance Tuning in spacedesk user manual https://forum.spacedesk.netuser-manual/#item_505

If the suggestions above did not help, could you please send us the diagnostic logs for this issue?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the frame drop issue
– switch Diagnostic Collection OFF
– click Save All Information button (if message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @dmill,
Thanks for the info.

For further analysis, could you please send us the diagnostic logs of your Windows 10 machine with spacedesk version 1067.
Just open the spacedesk Driver Console -> Diagnostics -> “Save All Information” button (if message box appears, just click No to proceed).
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

• 該回覆由 spacedesk Lea 於 1 years, 5 months ago 修改。

[Potato]

I often experience frame dropping-like phenomena when using Spacedesk.
I would like to know the cause and countermeasures because it is difficult to use.

[dmill]

Just to update I uninstalled spacedesk_driver_Win_10_64_v1067_BETA and installed spacedesk_driver_Win_10_64_v1023_BETA and was able to connect, but it’s an expired driver. When updated to spacedesk_driver_Win_10_64_v1067_BETA I cannot connect.

[spacedesk Lea]

Hi @toem,
Tha spacedesk display connected is in desktop extension mode, you can verify it by opening the Windows Display settings and you will see an extension screen beside your main monitor screen.

If you want to duplicate/mirror your main monitor screen to your spacedesk viewer app, just select the “Duplicate” option in the display settings or use Display switch (Windows logo + P hotkey).

For assistance, please check the chapter – Configuration and Settings -> Windows Driver (Primary Macine) in the user manual https://forum.spacedesk.netuser-manual/#item_469.

[el_viejo]

hi @lea, since the release and installation of v1.0.67 i was able to switch back from windows 7 client version to the ms store version of spacedesk viewer without any unexpected interruptions. so the issue is closed. thank you very much.

[spacedesk Lea]

Hi @peter-br,

spacedesk is a multi-monitor app that creates virtual display screens.

You can duplicate your main monitor screen to multiple spacedesk viewers connected, just that Windows Display Control Panel/Settings user interface does not support it. This applies to spacedesk and all other displays.

We suggest the workaround steps below to mirror your main monitor to all spacedesk displays.
1. connect your 3 spacedesk viewers, so the setup will be something like this:
— Screen #1 – main monitor (1920×1080)
— Screen #2 – spacedesk viewer 1 (1920×1080)
— Screen #3 – spacedesk viewer 2 (1920×1080)
— Screen #4 – spacedesk viewer 3. (1920×1080)

2. Open spacedesk Driver Console and enable Videowall mode
3. Assign all clients connected to Video Wall.
— You will see on Connections -> Active (2 connected), 2 spacedesk clients connected, click one of them, then click the Videowall tab in the right panel
— In Wall Index box, enter any value e.g. “1”, then it will create a Video Wall1 underneath CONTROL
— Then right-click the other spacedesk clients below, then select “Assign to Wall1” and also change its dimension too
4. Change dimension of Video Wall1, by clicking it underneath CONTROL, set the Size (Width:Height) to 1920 : 1080
5. Open Windows Display Settings, and you will see an extended display (this is the videowall 1), switch it to Duplicate the main display.
You can do it via Display switch (Windows logo + P hotkey) then select Duplicate.

[spacedesk Lea]

Hi @timos,
Please check if your primary graphics adapter is updated and has WDDM version 2.0-above.
You can check the WDDM version by opening the dxdiag.exe then click Display tab, check the “Driver Model” underneath “Drivers” box.
For more details, please check the chapter Troubleshooting -> Known Issues, Problems and Limitations -> Windows 11/10 Desktop Duplication (mirror) option not available, in the user manual https://forum.spacedesk.netuser-manual/#item_484

[spacedesk Lea]

Hi @gerlucio,
Can you please tell us the operating system of your desktop and laptop? Windows 8.1/10/11?
Which Windows viewer app are you using? Windows 10 Microsoft Store v0.0.26.0? or Windows 7 Desktop v0.9.41?

If your primary machine (desktop) is Windows 10/11, please send us the diagnostic logs while the stuttering issue is happening, just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– then connect the viewer app and reproduce the stuttering issue
– switch Diagnostic Collection OFF
– click Save All Information button (if message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[peter.br]

Hello everything is fine?

I have a question regarding the use of the application.
Every time I connect a viewer to the main machine, a new screen is created in the display settings, is it possible to just connect to the main machine without adding a new screen?

For example, I want to connect 3 TVs to a main machine, but using only a certain screen on the main machine.

[kwhodge]

Hi all,

I am looking into using spacedesk as “network connected touch screen web viewer”
It seems like it can be connected either USB or Network which is great, but I don’t know if touch support is here yet from the webpage.
Also interested in how we could get multiple licenses at once, or atleast make it easy too expand.
Thanks,
Will

[spacedesk Lea]

New spacedesk Driver v1067 includes the fix for the random disconnect observed on iOS and Windows 10 (Microsoft Store version) viewer app.

[spacedesk Lea]

Hi @schloske,
New spacedesk Driver v1067 is now available on the web – https://forum.spacedesk.net.
This new version includes the fix for the frequent disconnect issue on your side, please try and let us know your result.
Looking forward to your feedback.

[spacedesk Lea]

Hi @el_viejo,
New spacedesk Driver v1067 is now available on the web – https://forum.spacedesk.net.
This new version includes the fix for the frequent disconnect issue on your side, please try it and let us know your result.
Looking forward to your feedback.

[spacedesk Lea]

Hi @sacco_belmonte,

We tried it on our side, but so far we cannot reproduce the same bug on our side.
To further analyze the issue, could you please send us the diagnostic logs of your issue.
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– then reproduce the issue upon USB connect where 60fps is set in the viewer but still shows 30 fps in the primary machine’s settings
– switch Diagnostic Collection OFF
– click Save All Information button (if message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[dyong]

This is great! It’s exactly what I was hoping for. Thank you so much!

[Sacco_Belmonte]

Hi 🙂

I’m loving spacedesk, I’m using it to display video in my tablet when I score music or SFX over them.

I think I found a bug:

Even if the setting is set to 60fps in the viewer I was getting only 30fps. The virtual monitor in windows shows I can only select 30fps.

After manually restarting the service I could use 60fps (the virtual monitor also shows 60fps).

A rough step by step explanation of what I did:

– Tried 60fps while connected via Wifi 5 (worked fine)
– Connected via USB: See only 30fps even if the setting is 60fps.
– Tried more times, restarted the viewer. FPS still low. (also the Driver console was not responding properly, took long to open and seemed frozen)
– Restarted the service: 60fps works, Driver Console works fine.

Thank you 🙂

[spacedesk Lea]

Hi @el_viejo,

Update: We were able to reproduce the issue on our side.
Based on our observation and traces you provided, the random disconnect happens when there’s no continuous screen update on spacedesk screen, particularly with Windows 10 Viewer app and iOS Viewer app.

In the meantime, to prevent the disconnect just make sure that there’s a continuous screen update on the viewer screen, maybe open a task manager and put it on the spacedesk viewer screen.
Then let us know if this works for you.

Fix for this issue will be released by tomorrow.
We will inform you as soon as the new spacedesk Driver is available on the website.

• 該回覆由 spacedesk Lea 於 1 years, 5 months ago 修改。
• 該回覆由 spacedesk Lea 於 1 years, 5 months ago 修改。

[spacedesk Lea]

Hi @schloske,

We are currently working on the possible fix for this issue.

Can you please verify if it disconnects only when there’s no screen update on the viewer screen?
Maybe open a task manager window or play a video (or any other window that is continuously updating) and put it on the viewer screen and check if random disconnect will occur.

Looking forward to your feedback.

• 該回覆由 spacedesk Lea 於 1 years, 5 months ago 修改。
• 該回覆由 spacedesk Lea 於 1 years, 5 months ago 修改。

[spacedesk Lea]

Hi @ijshavegmail-com,

As for the WiFi connection, do you maybe have the following:
– VPN (Virtual Private Network)?
– Third-Party Antivirus/Firewall software?
– WiFi router setting with client/wifi isolation enabled?

For details, please check the chapter Troubleshooting -> Network Connection in the user manual https://forum.spacedesk.netuser-manual/#item_489.

Could you also please send us the diagnostic logs for the issue upon switching ON the Android USB cable, just follow the steps below on your primary machine:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to switch ON the Android USB Cable and reproduce the issue – “USB device not recognized”
– switch Diagnostic Collection OFF
– click Save All Information button (if message box appears just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[schloske]

Hello, I recently installed Spacedesk and I am very excited about the productivity potential. I have been having problems since I installed it though. My secondary monitor randomly disconnects. Sometimes it is very frequent (every minute or so) and sometimes it stays connected for longer times (30-45 minutes max). My main device is a Surface Go 2, and my secondary monitor is an iPad (6th generation). Any ideas of what I can do to stabilize the connection?

[spacedesk Christian]

Hi @lil_broto,

Can you tell us what version of Adobe Photoshop are you using?
What are your primary and secondary machines?

You can try following the instructions below to see if it’ll work. (Note: Only a few Photoshop versions have this option, as some do not entirely support touch input)

– Open Photoshop
– Go to the Edit menu > select Preferences.
– Under the Interface tab, check the box next to Enable Touchscreen Mode.

[spacedesk Lea]

Hi @soratoni,

For further analysis, could you please send us the diagnostic logs of the issue.
On your primary machine, just follow the steps below:
– open spacedesk Driver Console app (via start menu or spacedesk tray icon) then click “Diagnostics”
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the black screen issue
– switch Diagnostic Collection OFF
– click Save All Information button (if message box appear, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @trgtr,

On your primary machine, please run dxdiag app and click the “Save All Information” button, and save the output file “dxdiag.txt”.
Dxdiag.txt will contain system info of your primary machine.

The “spacedeskSetup.log” file located in C:\Users\Public directory of your primary machine contains the spacedesk installer logs so we can analyze on which part of the setup fails.

The “setupapi.dev.log” file located in C:\Windows\INF directory of your primary machine contains the detailed setup logs drivers being installed in your primary machine, including spacedesk drivers.

Please copy all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
– dxdiag.txt
– spacedeskSetup.log
– setupapi.dev.log

[spacedesk Lea]

Hi @dyong,

Yes, it can be done.
It’s just like any other command lines for running an executable – start [path\filename.exe]

Just type the following commands:

To run spacedesk Driver Console:
start C:\Windows\System32\spacedeskConsole.exe

To stop/start the spacedesk Driver/Server:
sc start spacedeskService
sc stop spacedeskService

[spacedesk Lea]

Hi @trgtr,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[robmar58]

Last update *SOLVED*
Please disregard my previous message, I’ve already found out. I wasn’t considering that all instance’s desktops are extended, i.e. contiguous, so regardless of where the popped out instrument lands, it is always possible to drag it between desktops.
And also, using Popout manager, I was able to save size and position of the instruments, so that with a few mouse strokes the glass panel can be loaded easily and precisely at every MSFS startup.
So in the end I’m very happy with Spacedesk, a very powerful utility, and kudos to the developers for making it available for free!
Thanks,
Roberto

[robmar58]

Hello Lea, and thanks for your kind answer.
> Which spacedesk Windows Viewer are you using? Is it the Microsoft Store version 0.0.26.0?
Yes, it is the Microsoft Store you mentioned.

> You can open multiple instance of spacedesk Windows Viewer app and can drag each one of it to different monitors of your secondary machine.
Right, I have 3 monitors on the secondary machine and can open 3 instances of the viewer, and drag them to each monitor. This way I see 3 different connections on the spacedesk console on primary machine, as expected.
The problem is that when I pop out some MSFS windows on the primary machine they go always on one of the three instances of the viewer, i.e. I’m not able (or don’t know how) to select which one of the three connected viewer windows will receive the popped out window.

I know I’m doing something wrong, but can’t figure where… Can you please help?
Thank you so much for support!
Roberto

• 該回覆由 robmar58 於 1 years, 5 months ago 修改。

[el_viejo]

and here we go again, hoping the .zip extension will be accepted…

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[spacedesk Lea]

Hi @brontoc,

It is possible, just that Windows Display Control Panel/Settings user interface does not support it.
This applies to spacedesk and all other displays.

We suggest the workaround steps below to mirror your main monitor to all spacedesk displays.
1. connect your 2 spacedesk viewers, so the setup will be something like this:
— Screen #1 – main monitor (1920×1080)
— Screen #2 – spacedesk viewer 2 (1920×1080)
— Screen #3 – spacedesk viewer 2 (1920×1080)

2. Open spacedesk Driver Console and enable Videowall mode
3. Assign all clients connected to Video Wall.
— You will see on Connections -> Active (2 connected), 2 spacedesk clients connected, click one of them, then click the Videowall tab in the right panel
— In Wall Index box, enter any value e.g. “1”, then it will create a Video Wall1 underneath CONTROL
— Then right-click the other spacedesk client below, then select “Assign to Wall1” and also change its dimension too
4. Change dimension of Video Wall1, by clicking it underneath CONTROL, set the Size (Width:Height) to 1920 : 1080
5. Open Windows Display Settings, and you will see an extended display (this is the videowall 1), switch it to Duplicate the main display.
You can do it via Display switch (Windows logo + P hotkey) then select Duplicate.

[spacedesk Lea]

Hi @el_viejo,

I already approved your pending post, that’s why it’s not showing up.
You can also upload your new diagnostic logs (in 3 parts) on your next reply.

Any news about the spacedesk Win 7 Viewer?
Looking forward to your feedback.

[el_viejo]

hi @lea,

thank you for the quick reply. at the moment i am performing a second run in order to get the mentioned log folder. then i will switch the spacedesk viewer back from the ms store version to windows 7 version 0.9.41.

best regards
peter

ps: can you advise in which directory i am supposed to find the folder “2023-04-xx-xxxxx-spacedeskRuntimeDiagnostics”?

[el_viejo]

@lea, there seems to be a problem with the support forum. i have replied this morning before 9:47 our local time but my post is not displayed. when i try to send it again i get the message, this post already exists. the same for my post directly above this one. in order to fix the upload error due to exceeding the maximum file size limit i tried to upload the file divided in 3 parts. i am able to edit my post and attach the 3 parts but after sending it nothing happens but showing the old post with the upload error.

[spacedesk Christian]

Hi @mrmauz,

Please try following the instructions below:

-Connect your Android viewer to your primary machine.
-Go to Control Panel and search for “Touch”, Click “Tablet PC Settings” or just Click Winkey + R, then type “control /name Microsoft.TabletPCSettings”
-There’s a dropdown box for connected displays. Try to check both displays and see if you can click the Reset button for both displays. If you have clicked it, click “ok” then check if the issue is still happening. If yes, please proceed to the next step.
-Click “Setup…”
-A prompt will appear; please choose “Touch input.”
-You should now see instructions on your monitor, Touch the screen of your actual touch monitor then hit the “Enter” key on your keyboard to exit the program.

• 該回覆由 spacedesk Christian 於 1 years, 5 months ago 修改。

[spacedesk Lea]

Hi @el_viejo,

Password received.

Upon opening the encrypted folder, it only contains one valid DebugView.log file which we are currently checking.
We actually expect various diagnostic logs to further analyze the issue on your side.
spacedesk Driver Console app generates a diagnostic folder name like “2023-04-12-xxxxx-spacedeskRuntimeDiagnostics” (which contains all necessary diagnostic log files), then this is the folder that you should compress (zipped).

Can you please try again the steps above and send a new logs?

By the way, is auto-reconnect enabled on your viewer settings?

• 該回覆由 spacedesk Lea 於 1 years, 5 months ago 修改。

[spacedesk Lea]

Hi @hilord,

Thanks for the info.

As of now, we are still unable to reproduce the same issue on our side, we will continue to try.
And this issue needs to be discussed further with our team.
We will get back to you as soon as we have news regarding this issue.

As for the forum issue, some of your initial posts were subject for approval that’s why it’s not visible at first.
Some posts require’s approval from the Admin/Moderator if the post contains external links which is part of our spam detection process.

[spacedesk Lea]

Hi @nick,
Do you have Nvidia ShadowPlay/In-game Overlay/screen recording currently active on your primary machine?
If yes, please disable it on Nvidia GeForce Experience app, then maybe reboot your primary machine and try again with spacedesk.
You can check all incompatible software on spacedesk Driver Console -> Diagnostics -> Incompatible Software Products.

• 該回覆由 spacedesk Lea 於 1 years, 5 months ago 修改。