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  • #7009
    Willycia
    參與者

    So basically what happens is:

    1: I turn my PC and Chromebook on

    2: I open up Spacedesk on both

    3: I connect

    4: it shows a black screen and my PC detects 2 screens

    5: It disconnects with error 256

    6: I connect again and I shows display off no matter how many times I connect and reconnect

    #6998
    spacedesk Lea
    管理員

    Hi @alfredo_c,
    I see..
    Can you please try the suggestions from this link:
    https://www.makeuseof.com/tag/fix-touchscreen-windows-10/

    spacedesk Lea
    管理員

    Hi @wulf,
    Thank you very much for sending the diagnostic logs.

    Upon checking the logs, we cannot find any indications that could cause a display off/black screen issue on spacedesk server.
    Could you please check/verify the following:
    1. Please check your display settings window if you can find a detached second display while viewer is showing display off.
    2. Are you connecting over the wifi network? Is the connection fast/stable/reliable?
    Maybe the network is slow and causes a delay in the transmission of screen update over the wireless network and you just have to wait for a while for the viewer to show the screen update?
    3. Maybe something in your AMD Radeon software settings. Can you please check in your Radeon Software settings -> Preferences -> In-game overlay, if it’s disabled? OR maybe check the other Graphics settings.

    #6963
    spacedesk Lea
    管理員

    Hi @09hjoesk,
    Thank you very much for sending the requested logs.
    Based on the setup logs, the uninstallation for spacedesk virtual HID device is hanging.
    This is a known issue in that old installer version which we already fixed in the most recent version.
    To solve this on your machine, please manually uninstall the spacedesk virtual HID device in Device Manager.

    – open Device Manager by running “devmgmt.msc”
    – click View tab -> Devices by connection
    – scroll down and find spacedesk virtual HID Device
    – expand first the spacedesk virtual HID Device and right-click “Uninstall device” each devices underneath it
    – then right-click “Uninstall device” the spacedesk virtual HID Device

    Then try again to update with the latest spacedesk installer (v1037).

    For assistance, please also check the Uninstall on Windows Primary Machine -> Manual Uninstall (Troubleshooting Only)
    https://forum.spacedesk.netuser-manual/#item_518

    #6962
    jamesson
    參與者

    I solved the problem!
    I think it was some kind of incompatibility with my current graphics tablet (Hion HS610).
    I uninstalled the drivers and unplugged my Huion, and SpaceDesk worked, with pressure, in photoshop

    Thank you!

    Wulf
    參與者

    Hey I tried to run the script and it did run, however I got the error

    ERROR:
    Description = Invalid namespace
    The filename, directory name, or volume label syntax is incorrect.
    Created folder "C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--\"

    followed by the error repeatedly,

    STEP 11: Copying log files
    File creation error - The filename, directory name, or volume label syntax is incorrect.
    
    Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
    0 File(s) copied
    File creation error - The filename, directory name, or volume label syntax is incorrect.
    
    Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
    0 File(s) copied
    File not found - spacedesk_logs
    0 File(s) copied
    File creation error - The filename, directory name, or volume label syntax is incorrect.
    
    Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
    0 File(s) copied
    File creation error - The filename, directory name, or volume label syntax is incorrect.
    
    Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
    0 File(s) copied
    File creation error - The filename, directory name, or volume label syntax is incorrect.
    
    Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
    0 File(s) copied
    File creation error - The filename, directory name, or volume label syntax is incorrect.
    
    Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
    0 File(s) copied
    File creation error - The filename, directory name, or volume label syntax is incorrect.
    
    Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
    0 File(s) copied
    File creation error - The filename, directory name, or volume label syntax is incorrect.
    
    Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
    0 File(s) copied
    File spacedeskregistry.txt already exists. Overwrite (Yes/No)?

    There was no folder created and no txt files or such anywhere in the folder or on my PC.

    #6942
    Dagni
    參與者

    I put different background pictures for primary and secondary monitors (server and viewer). Before the update to server 1.0.37, the viewer monitor would remember the picture after I disconnect and reconnect. Since the update, it doesn’t remember and uses the same picture as the primary monitor. I can still change it, but it will revert to the old one after a reconnect.

    Server: Windows 10, v1.0.37
    Viewer: Windows 10, v0.0.23.0

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    #6929
    leungzw
    參與者

    Network isolation is not activated on Router1.
    I can ping my pc 192.168.2.229 on my cellphone correctly.
    which port spacedesk use to transfer data? Is it related to firewall settings?

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    #6928
    spacedesk Lea
    管理員

    Hi @leungzw,
    Thank you very much for sending the diagnostic logs.
    Could you please check your (Router1’s) WiFi router’s network isolation if it’s active/enabled.
    This setting prevents direct communication between connected devices. The only solution for this is re-configuring the router.

    #6910

    回覆至: Headless PC

    oberon23
    參與者

    Win 10

    #6891
    spacedesk Lea
    管理員

    Hi @angels11_6,

    You can easily setup the layout of your video wall by setting the correct Position (X;Y) of each clients, in the Video wall settings tab (of spacedesk Driver Console).
    For assistance, please check the Video Wall Configuration chapter in the user manual https://forum.spacedesk.netuser-manual/.

    spacedesk Lea
    管理員

    Hi @wulf,

    Could you please send us the current .NET Framework version of your primary machine.
    Just run the Windows PowerShell as Administrator then type the command:

    Get-ChildItem ‘HKLM:\SOFTWARE\Microsoft\NET Framework Setup\NDP’ -Recurse | Get-ItemProperty -Name version -EA 0 | Where { $_.PSChildName -Match ‘^(?!S)\p{L}’} | Select PSChildName, version

    Then press the Enter send us the result via txt file or screenshot.
    Please check this link for reference: https://www.windowscentral.com/how-quickly-check-net-framework-version-windows-10

    Could you also please send us the following for further analysis:
    – Dxdiag.txt file – just run dxdiag.exe on your primary machine, click “Save All Information”
    – C:\Users\Public\spacedeskSetup.log file

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    For assistance, you can also check the Troubleshooting -> Windows PC (Primary Machine) chapter in the user manual https://forum.spacedesk.netuser-manual/.

    #6889
    spacedesk Lea
    管理員

    Hi @pen1350,

    Is it a flickering screen when you said “PC crashed for around 10 seconds”?
    Can it still recover after disconnecting the spacedesk viewer?

    Can you quickly check in spacedesk Driver Console -> Diagnostics -> Incompatible Software, if Nvidia ShadowPlay/In-game Overlay/screen recording is active?
    If it’s active, please stop/disable your Nvidia ShadowPlay then try again with spacedesk.

    If it did not help, could you please send us the diagnostic logs of the issue.
    – open the spacedesk Driver Console -> Diagnostics
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON
    – try to connect your viewer app and reproduce the issue (then disconnect immediately)
    – switch Diagnostic Collection OFF
    – click Save All Information button
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    leungzw
    參與者

    Router1 IP :192.168.2.2, which is use for internet connecting and DHCP server.
    router2 IP:192.168.2.10, use as a gateway for some devices only, DHCP OFF.
    and running a server on PC with IP 192.168.2.x

    when i open the app on table, the app can only found the router2’s IP,
    even i input my laptop ip, also can’t working properly, with showing IP-validation only.

    anyone can help with this issue?

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    angels11_6
    參與者

    Hi,

    I cannot figure out the display settings (in the video wall console) for my video wall. Please see attached video wall diagram with measurements etc.
    Can you please help with the exact display settings I need to be putting into the spacedesk video wall console to effect a seamless display.
    I want to display 1 image spread over the three monitors.

    Thanks in advance!

    Angels

    #6834
    PeN1350
    參與者

    I tried spacedesk with my Android Phone today, but I´m having an issue in which that happens when I´m playing games om my main screen. When I alt+tab to see another thing while the game is open, my PC crashes for around 10 seconds, becomes all black, my phone disconnects and then my PC continues.
    Also, this only happened once, but there was a time that my PC completly froze and started beeping when I alt+tab’ed and required an hard reboot

    Specs:
    -NVidia GTX 1660 Super
    -I have a three monitor setup

    #6831
    spacedesk Lea
    管理員

    Hi @janichols,

    Can you please download the Microsoft Troubleshooter program here:
    https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

    Run the “MicrosoftProgram_Install_and_Uninstall.meta.diagcab”, select Uninstalling.
    If “spacedesk Windows DRIVER” is not on the program list, just select “Not Listed” then paste the product code of spacedesk_driver_Win_10_64_v0987_BETA.msi here: {CE7DC976-85B4-45B2-BDEB-A2C7B5BCA18F}

    After that, please reboot your primary machine then try again to install the latest spacedesk msi installer from the website.

    By the way, do you have third party antivirus software currently active on your primary machine?

    #6794
    spacedesk Lea
    管理員

    Hi @kokko,
    Routers can cause lags and latency. Bypassing them always improves performance.
    Configure Windows 11 PC or iOS device as WiFi Access Point (Hotspot) and connect to it before connecting spacedesk.
    USB Tethering achieves the same result.
    Please check the chapter “Performance Tuning” in the instruction manual: https://spacedesk.net/user-manual

    #6789

    回覆至: Headless PC

    spacedesk Lea
    管理員

    Hi @oberon23,
    Thank you very much for the feedback.
    By the way, can you tell us your primary machine’s operating system? Is it Windows 7/8.1/10/11?

    #6788
    spacedesk Lea
    管理員

    Please rename the msi file name from “spacedesk_driver_Win_10_64_v1037_BETA (1).msi” to “spacedesk_driver_Win_10_64_v1037_BETA.msi”, then try again with the script.

    #6783
    Janichols
    參與者

    I downloaded spacedesk_driver_Win_10_64_v1037_BETA (1).msi and put it in the folder, ran the BAT and it produced the following:
    spacedeskmsi_trace.txt

    === Verbose logging started: 3/8/2022 9:20:22 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\windows\system32\msiexec.exe ===
    MSI (c) (E8:FC) [09:20:22:717]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (E8:FC) [09:20:22:717]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (E8:BC) [09:20:22:752]: Resetting cached policy values
    MSI (c) (E8:BC) [09:20:22:752]: Machine policy value ‘Debug’ is 0
    MSI (c) (E8:BC) [09:20:22:752]: ******* RunEngine:
    ******* Product: C:\Users\janic\Downloads\msi_trace\msi_trace\\spacedesk_driver_Win_10_64_v1037_BETA.msi
    ******* Action:
    ******* CommandLine: **********
    MSI (c) (E8:BC) [09:20:22:755]: Note: 1: 2203 2: C:\Users\janic\Downloads\msi_trace\msi_trace\\spacedesk_driver_Win_10_64_v1037_BETA.msi 3: -2147287038
    MSI (c) (E8:BC) [09:20:22:757]: MainEngineThread is returning 2
    === Verbose logging stopped: 3/8/2022 9:20:22 ===

    #6781
    Janichols
    參與者

    Thank you very much for sending the logs. We are currently analyzing it.
    For further analysis, could you please download and extract the zip file here: https://www.dropbox.com/s/rqayx759wdwmye2/msi_trace.zip?dl=0
    Inside the folder, please copy the most recent spacedesk MSI installer (v1.0.37) then run the get_trace.bat script file.
    The script will execute the msi installer (to reproduce the installation error) and will automatically generate a spacedeskmsi_trace.txt file, then please send the file to us after executing the failed msi installer.

    There was no msi installer in the folder, only the BAT file to run the script.

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    #6780
    kokko
    參與者

    Hello.
    I use dual display on Windows11 pc and iPad Pro(3rd Genesis).
    If I move mouse cursol,iPad Pro’s sync is very slow.
    If Compression Quality is down,IT’s as a same.
    And, Framerate 30fps and SubSampling is 4:2:0 also are same .
    Connection is Wifi ,Wifi is no problem.

    #6776
    spacedesk Lea
    管理員

    Hi @panxinxin,
    Can you tell us which spacedesk version did you install/uninstall?

    Is your primary machine monitor still displaying properly after spacedesk uninstall and before restarting it?
    Can you try to boot your machine in safe mode?
    For assistance, please refer to this link https://www.drivereasy.com/knowledge/how-to-enter-safe-mode-in-windows-10/#why

    #6775
    spacedesk Lea
    管理員

    Hi @janichols,

    Thank you very much for sending the logs. We are currently analyzing it.
    For further analysis, could you please download and extract the zip file here: https://www.dropbox.com/s/rqayx759wdwmye2/msi_trace.zip?dl=0
    Inside the folder, please copy the most recent spacedesk MSI installer (v1.0.37) then run the get_trace.bat script file.
    The script will execute the msi installer (to reproduce the installation error) and will automatically generate a spacedeskmsi_trace.txt file, then please send the file to us after executing the failed msi installer.

    #6774
    Janichols
    參與者

    Thank you very much for sending the logs.
    Based on the logs, you are trying to install an old spacedesk Driver version 0987.
    Could you please try with the most recent spacedesk Driver (v1037) which is available on the website https://forum.spacedesk.net#download.

    I would install the most recent driver but as the title says, I cannot update the current driver. I get an error message which then rolls back the driver to the previous one. I’m not TRYING to install the old driver.

    #6767
    panxinxin
    參與者

    After shutdown and restart, the computer displays a black screen, and the software has been uninstalled, which cannot be solved

    #6765
    spacedesk Lea
    管理員

    Hi @mikhal980,

    Thank you very much for sending the requested logs.
    Based on the logs, there’s a RPC_S_CALL_FAILED error (The remote procedure call failed) during spacedesk USB driver installation.

    One of the causes of this issue:
    – failed installation/uninstallation of software that may have left invalid entries in your system
    – improper system shutdown due to power failure

    Could you please try the following suggestions below:
    1. Run services.msc then find Remote Procedure Call (RPC), and check if it’s running.
    2. Make sure to install any pending Windows Update on your Windows Settings.
    3. Your AMD graphics driver is not digitally signed, please try to repair/reinstall your AMD graphics driver. Just download the AMD Auto-detect tool here: https://www.amd.com/en/support, to update your AMD graphics driver properly.
    4. Run Command Prompt as Administrator, then type the command: “sfc /scannow” and press Enter.

    spacedesk Lea
    管理員

    Hi @apollo163,
    Is this only happening on spacedesk screen? Or also in your main monitor?

    Could you please send us the diagnostic logs for this issue?
    – open the spacedesk Driver Console -> Diagnostics in your primary machine
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON
    – try to connect your viewer app and reproduce the issue
    – switch Diagnostic Collection OFF
    – click Save All Information button
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #6759
    spacedesk Lea
    管理員

    Hi @itzzkaz,
    Could you please check if there’s any incompatible software currently active on your Windows 11 machine?
    Just run spacedesk Driver Console -> Diagnostics -> Incompatible Software.

    If there’s none, could you please send us the diagnostic logs for further analysis, just follow the steps below:
    – click spacedesk Driver Console -> Diagnostics
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON
    – try to connect your viewer app and reproduce the issue
    – switch Diagnostic Collection OFF
    – click Save All Information button
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    spacedesk Renz
    管理員

    Hi @gennady46,

    Have you tried dragging the window to the second monitor to see if it gets displayed there? If the window is displayed in the Primary PC’s monitor, you should be able to drag the window to the Viewer’s monitor for you to display it there. You can check the arrangement of the monitors by right-clicking on your desktop and clicking Display Settings on the menu that appears so you would know where to drag your windows to.

    Alternatively, if you would like to duplicate the Primary PC’s monitor on your Viewer, you can follow the instructions in the User Manual under “Configurations and Settings” -> “Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel” by clicking the link here:
    https://forum.spacedesk.netuser-manual/#item_471

    Thank you!

    • 該回覆由 spacedesk Renz 於 2 years, 6 months ago 修改。原因: Adding email notifications for additional replies
    spacedesk Lea
    管理員

    Hi @shodan,

    1. Maybe the coming out of full screen is still a bug in our Windows Viewer app which we cannot fix immediately.
    This will take time to analyze and fix.

    2. Command line parameter
    Currently, spacedesk Windows 10 and/or 7 Viewer do not have command line to start up.
    You can create a simple program that can auto-run and assign the position of each instances or maybe search for a third party application tool that can do this.

    3. Connection via hostname
    It should work, by setting it in the UWP Viewer settings -> Connection -> Start-up connect -> host name, type your host name.
    Then on the next time you run the UWP viewer app, it will automatically connect to that host name.

    tipek360
    參與者

    Well it looks like i can send links to other image hosting which don’t have such restrictive file size as this forums but I’m unable to do so I have to write it with very compressed images. Because it looks like my older post weren’t added.

    This issue still persists in latest version of spacedesk.
    This is screenshot from iPad when connected to computer with Windows 10 using spacedesk: Win10.jpg
    This is screenshot from iPad when connected to computer with Windows 11 using spacedesk: Win11.jpg
    Both screenshots were made using settings of spacedesk client with custom resolution set to 1920×1080 but only on Windows 10 it looks like it should

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    Toslim33
    參與者

    Hello,
    Spacedesk is a very useful application and I am working using it for a very long time
    But I had a common problem since I’ve started using it. If I make a wireless connection (via android hotspot or windows wifi direct/hotspot) after some time it gets stopped, mainly the network stops working and gets disabled on every ways. Only the connection gets disabled which I made connection to spacedesk.
    The problem for android hotspot is my windows Wifi is still connected to it but no spacedesk and other connectivity throughout that network. If I disconnect the wifi dongle and reconnect to USB port physically, it gets back.
    The problem for windows mobile hotspot is after getting disconnected from spacedesk, the connection to android gets disconnected and when I try to reconnect using wifi list in android, it says disabled.
    The uptime for spacedesk connection usually persists between 30 mins to 2-3 hours, but recently it couldn’t hold longer than 10-15 mins and which is really frustrating for me to handle. The connection doesn’t stop if I use USB tethering. But it is the same thing to use USB and primary monitor.

    I checked the other forum topics but none helped. Spacedesk saying that I have Nvdia shadowplay enabled, but I have already uninstalled geforce experience and there’s still that error statement. If there’s any way to specifically disable the feature please let me know.

    • 該主題由 Toslim33 於 2 years, 6 months ago 修改。
    • 該主題由 Toslim33 於 2 years, 6 months ago 修改。原因:diagnostics report upload, had to separate file size
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    Apollo163
    參與者

    This evening i installed Spacedesk (v1037 BETA), and installed it perfectly with my phone, used it for a few hours and when i was done with it i closed the app and then proceed to close it on my desktop, the screen blacked out for a few seconds and then came back like this

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    #6722
    itzzkaz
    參與者

    this is happening when i try to use it on windows 11 is there any fix for it yet?

    #6719
    superrumi
    參與者

    Hello,

    New tablet Xiaomi Pad 5 with updated version MUI 13 (android 11 RKQ1) doesn’t detect primary server. Last spacedesk app update.

    Spacedesk working fine between PC on win 10 with last spacedesk working fine and my old tablet (also on updated version of spacedesk).

    All deviced are connecter to the same wifi network.

    Adding manually the IPP doesn’t work either (checked it was the good adapter interface)

    So I conclude problem with android 11 / MUI 13 for this spacedesk version ?

    Thanks

    shodan
    參與者

    Thanks for the reply

    I notice my photo did not go through due to the 512kb image limit
    I have reduced the image quality further so you can have an idea of my setup.

    So, as per the second screenshot, you can see my screen layout

    Screen 1 is physically attached to my spacedesk server PC

    Screen 2 and 5 are android devices with hdmi output running spacedesk viewer for android, these work no problem, except they do not go to sleep when the server PC does, but that is only minor annoyance (it does say “power save mode” but the screen does not sleep)

    Screen 3 and 4 are both connected to another windows PC, they are screen 1 and 2 on that PC.

    So I have two instances of spacedesk viewer running on that PC.
    This might be the reason why they come out of fullscreen occasionnally ?

    When I have to restart my entire system, I have to start two copies of spacedesk viewer, that is the problem.

    Are there command line parameters for starting spacedeskviewer ?
    The problem is that when I start two copies of spacedeskviewer, they both start on the same (screen 1) and I have to move them manually.

    I would like a command line parameter when I can say client id {AAAAA-BBBBBBBB} start fullscreen on screen 1 and cliend id {CCCCCCCCC-DDDDDDDDD} start on screen 2

    Also please note that the client come out of fullscreen only on the windows PC running spacedeskviewer, this does not happen on the android devices.

    And it is not only going to sleep (which I do not want to disable, I want everything to go to sleep when I am not using it) that causes the spacedesk client to come out of fullscreen but changes in resolution of Screen 1 on the spacedesk server (for instance when an application runs in fullscreen on screen 1, it will switch through other resolution and cause all the screens to flash a little, this is when the out of fullscreen happens)

    This is only a little annoying, because I need to keep an extra mouse handy at all times for the viewer PC.

    Ideally I would have 4 android devices running the four screens but they are currently out of stock 🙁
    Other than that pretty happy with everything to do with spacedesk

    I do have one other recommendation to make, currently spacedesk client only accept a IP address, but I would like to use a hostname my PC is called hadron.lan, its IP address changes occasionally but it is always reachable by the hostname “hadron.lan” so access via hostname instead of IP address would be more rliable

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    #6711
    spacedesk Lea
    管理員

    Hi @firius2010gmail,
    Currently the full comprehensive feature set of spacedesk is only available on Android Viewer.
    This includes On-Screen-Keyboard and Multi-Touch you are asking about.
    Eventually it will all become available on iOS, too. However, no official timeline yet.

    #6708
    spacedesk Lea
    管理員

    Hi @zxxd1527,
    Thank you very much for sending the requested logs.
    Could you please try the most recent spacedesk Driver v1.0.37 on the website https://forum.spacedesk.net#download.

    #6703
    spacedesk Lea
    管理員

    Hi @jlaw2756,
    We have released a new spacedesk Driver version 1.0.37 with the version mismatch fixed, please try it.

    Forum

    #6702

    回覆至: server error 2-5

    spacedesk Lea
    管理員

    Hi @rwoodland,
    We have released a new spacedesk Driver version 1.0.37 with the version mismatch fixed, please try it.

    Forum

    #6701

    回覆至: Need help with update

    spacedesk Lea
    管理員

    Hi @matt,
    We have released a new spacedesk Driver version 1.0.37 with the version mismatch fixed, please try it.

    Forum

    #6700
    spacedesk Lea
    管理員

    Hi @tymops,
    We have released a new spacedesk Driver version 1.0.37 with the version mismatch fixed, please try it.

    Forum

    josemtoar
    參與者

    Scince the last update a haven’t been able to use it. I tried updating the driver but the updating window kept running forever without moving. Then I tried to uninstall it but it is the same: the uninstall window keeps moving without doing anything else. I also tried re-installing with no results. Then I tried the Revo Uninstaller and Microsoft problem solver (I saw that one on a thread here) but any of those worked niether. I am running Windows 11 and I just runt out of ideas on how to solve this problem.

    CyborgTJB
    參與者

    1st thing first, this is not an issue, just want to know about it.
    I came to know about it and install it right away as soon as possible. As I run the Spacedesk app after installation it has suddenly increased monitors display brightness or contrast (I don’t know what…). And I realy-really-really-really like it. Everything is brighter now. Text, Pics, Vids… everything…
    O want to know that it how did it happen…? Please, explain it to me…
    Thank you in Advance…

    spacedesk Lea
    管理員

    Hi @keycookie17,

    Please try to uninstall the previous version 1.0.33 via Troubleshooter program here:
    https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

    Run the “MicrosoftProgram_Install_and_Uninstall.meta.diagcab”, select Uninstalling.
    If “spacedesk Windows DRIVER” is not on the program list, just select “Not Listed” then paste the product code of spacedesk_driver_Win_10_64_v1033_BETA.msi here: {A3F7D2C7-F3B2-40CD-B236-37BA2CDACA1D}

    After that, please try again to install the latest spacedesk msi installer from the website.

    #6684
    rwoodland
    參與者

    I have the same problem, and the installer on the website for v1.0.36 still installs v1.0.35. This causes server error 2-5.

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    #6659
    spacedesk Renz
    管理員

    Hi @jlaw2756,

    You can rest assured that the server’s version that you’ve installed is v1.0.36.
    This is a known issue and it will be fixed in the next version’s release. Thank you.

    #6656
    JLaw2756
    參與者

    After uninstalling version 1.0.35 using the add or remove programs setting in windows 10 then restarting the pc, Using the 1.0.36 msi file to install spacedesk I see that it instead installs 1.0.35. After that I also tried uninstalling using the msi file itself, but still see 1.0.35 after installing. Double checked and I am definitely using the 1.0.36 msi file.

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