Forum Replies Created

Viewing 14 posts - 1 through 14 (of 15 total)
  • Author
    Posts
  • in reply to: UWP Viewer Crash #23976
    dougw03
    Participant

    Hi Christian, so far it seems to be working well, thanks!

    One unrelated issue is I noticed that when I disconnect from the crossover cable, my host monitor still shows the client as being connected. Is this because we set the disconnect delay to -1 due to the earlier timeout issues I was mentioning with the UWP app when it is minimized? This can make things a bit challenging because I have to manually disconnect my monitor every time I am away from my home setup.

    in reply to: UWP Viewer Crash #23934
    dougw03
    Participant

    Hi Christian, I used the new version today and so far no crashes. The only thing I wanted to report back is on an issue when the server and client both go to sleep. I wake up the server then go to wake up the client and this is normally when the UWP viewer would crash. Now instead of crashing it just shows DISPLAY OFF and is stuck on a black screen. The only way to get the display to reconnect is to restart the viewer app. Let me know if you’re able to reproduce this issue.

    in reply to: UWP Viewer Crash #23886
    dougw03
    Participant

    Thanks Christian. Please keep me posted on this issue. It’s happening pretty frequently now.

    in reply to: UWP Viewer Crash #23841
    dougw03
    Participant

    Hi Christian, FYI the viewer app crashed again this morning. This time I unplugged my server PC, used it for about an hour then it went into hibernation mode, plugged it back in to thunderbolt dock (with ethernet crossover) and it booted up. On the client PC, it was on the auto-reconnect screen then when the server finally loaded, the client crashed and I had to reopen the viewer UWP app. It auto reconnected and everything worked as expected.

    in reply to: Feature Requests #23819
    dougw03
    Participant

    Hi Christian, I tried the latest app and am able to interrupt the auto-connect now, thanks for fixing this! Please kindly consider my request for larger/scalable UI elements. Thank you

    in reply to: Active screen timeout? #23816
    dougw03
    Participant

    Hi Christian,

    Re #1, I am using the default resolution (no custom) for surface pro 8 (2880×1920). I tried your suggestion but it didn’t seem to work. My viewer and server are both the latest version updated today. See attached screenshot of both monitor.

    Regarding the disconnect, I forgot to add more details because my post kept getting rejected. It seems to be working fairly consistently now. I’d say 1 out of every 10 tries I will re-maximize the UWP viewer and it will open for a split second then the app will close entirely. I cannot seem to pinpoint exactly when this happens but I will report back if it starts happening more frequently. I also just updated the viewer so maybe this issue will be fixed now.

    • This reply was modified 1 week, 6 days ago by dougw03.
    Attachments:
    You must be logged in to view attached files.
    in reply to: Active screen timeout? #23801
    dougw03
    Participant

    Hi Christian, every time I tried to reply to your post it would never go through so I took a screenshot of my text and attached here.

    • This reply was modified 1 week, 6 days ago by dougw03.
    Attachments:
    You must be logged in to view attached files.
    in reply to: Feature Requests #23760
    dougw03
    Participant

    Hi Christian,

    Re #1 Indeed please see attached screenshot to give you some perspective. The connection boxes are simply too small for my fat fingers :D.
    Re #2: This is a bit of a unique situation and somewhat nuanced. I am using an ethernet crossover connection between my PC’s for spacedesk. I need to manually switch my thunderbolt dock depending on which PC I want to use as my primary. However, when I switch PC’s and am only using one PC then my crossover cable is essentially looped back into itself. This is the only way to make it easy to switch between PC’s with just one thunderbolt cable. This however causes my spacedesk viewer app to freeze up and I cannot click the disconnect button in the viewer. The only way to get around this is either I have to force close the app or wait a couple minutes for it to finally time out. Let me know if this is clear

    Attachments:
    You must be logged in to view attached files.
    in reply to: Active screen timeout? #23748
    dougw03
    Participant

    I have set Videowall disconnect delay to -1 and my monitor is unassigned under videowall. If I assign the monitor then the screen has issues. The UWP app still disconnects if I don’t have the app open and maximized. Do I need to have my PC assigned to a videowall for the timeout settings to take effect? I cannot disable videowall due to the aforementioned IT software.

    in reply to: Active screen timeout? #23746
    dougw03
    Participant

    Thank you Christian. Indeed I am using the UWP app on Windows 11. I believe I am also using Videowall even though it is unassigned since disconnect delay is grey under control settings. Unfortunately my company’s IT department has software on my machine which prevents me from disabling videowall. I’ll report back if things do not work.

    in reply to: Ideal bandwidth for Surface Pro as second monitor #23540
    dougw03
    Participant

    Hi Christian, I just upgraded to 1.0.7.3 and the lag is pretty much gone and now I have 50+ fps. You can disregard my request for now. Thanks anyways

    in reply to: Ideal bandwidth for Surface Pro as second monitor #23539
    dougw03
    Participant

    Disregard – see next reply

    • This reply was modified 1 month, 1 week ago by dougw03.
    in reply to: Ideal bandwidth for Surface Pro as second monitor #23489
    dougw03
    Participant

    Hi Christian,

    I was just going based on the stats at the bottom in the application itself. I use my second monitor for very basic office tasks like word, excel, web browsing, etc (no videos/gaming). My hope was that I could have a seamless connection with GigE on both ends. The primary machine is a Dell Latitude 5420 Core i5 16GB RAM.

    It seems diagnostic collection was turned off but I attached the zip file in case it helps. I have turned diagnostic collection on and can reupload once I have more data.

    Thanks for your help
    -Doug

    in reply to: Ideal bandwidth for Surface Pro as second monitor #23455
    dougw03
    Participant

    Bump

Viewing 14 posts - 1 through 14 (of 15 total)