Forum 论坛 搜索 'spacedesk' 的搜索结果

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  • #26859
    jamesson
    参与者

    That’s the problem… this option doesn’t appear for me. even with sound enabled in the spacedesk app on the client

    #26857
    Syer10
    参与者

    I’ve tried waiting a while and the only way to actually see the changes on the screen is to move my mouse over the affected area, and that makes it look even weirder(since now there are mouse artifacts being sent).

    Using a USB cable would defeat the purpose of using Spacedesk for me, because I use it to play these games on my tablet while away from my computer.

    #26849
    amiga
    参与者

    I have a smart TV, and the resolution of the screen is 3840×2160. The spacedesk viewer recognized its native resolution as 1920×1080. When I configure setting->resolution->choose custom resolution and modify it to 3840×2160, it prompts it can’t be bigger than the native resolution.
    I think that spacedesk viewer on TV can’t get the right resolution.
    What should I do now?

    #26848
    spacedesk Nicole
    管理员

    Hi @tsdiokno,

    thank you very much. We are glad that spacedesk works for you!
    Apple Pencil Hover feature will be available in future spacedesk releases.
    There’s no definite schedule yet. We will let you know once it is released.

    #26846
    spacedesk Lea
    管理员

    Hi @syer10,

    Maybe it’s just a delayed update since you are using a high quality setting?
    Have you already tried to wait for a while and check if the text will eventually update?

    If your tablet is Android or iOS, you might want to try connecting over native USB cable.
    You can enable it via spacedesk Driver Console -> Communication Interfaces.

    #26845
    spacedesk Nicole
    管理员

    Hi @christmas,

    is ‘USB Cable Android’ option checked in the spacedesk Driver Console?
    Have you tried to restart your Android phone and Windows PC/laptop?
    Maybe a faulty USB cable?
    USB debugging OFF?

    For further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
    – switch Diagnostic Collection ON (check)
    – Connect your spacedesk Viewer app and reproduce the problem
    – switch Diagnostic Collection OFF (uncheck)
    – click “Save All Information”
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply or upload to Dropbox/Google Drive/etc. and send us the link.

    #26844
    tsdiokno
    参与者

    Hello!

    I’ve been a big fan of Spacedesk and use it regularly to extend my PC workspace to my iPad Pro. Overall, it’s been a great experience, and the Apple Pencil integration works well for most tasks.

    However, there’s one area where I’d love to see improvement: brush cursor support in Photoshop. When using Photoshop on my PC through Spacedesk, the brush cursor doesn’t appear while hovering with the Apple Pencil. This makes it difficult to precisely place brush strokes and see the actual size and shape of the brush before applying it to the canvas.

    I know that you’ve already implemented a fix for this issue on Android with S-Pens, and it would be fantastic to have similar functionality for iPad Pro users with Apple Pencil.

    Is there any chance that this feature is already on your roadmap for the iPad client? If not, I’d like to formally request it as a feature enhancement. I believe it would significantly improve the Photoshop experience on Spacedesk for iPad Pro users.

    Thank you for considering my request, and keep up the great work with Spacedesk!

    – Tim

    #26843
    spacedesk Nicole
    管理员

    Hi @kfbtw,

    it seems that you have an AMD Radeon graphics adapter.
    Please try to disable the 10-bit Pixel Format in the AMD Radeon Software settings.
    Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.
    After that, please try again with spacedesk.

    #26842
    spacedesk Lea
    管理员

    Hi @jamesson,
    Please try to connect your Windows viewer app, then check in the Windows Settings -> Sound Settings of your primary machine if the selected output/speaker is “spacedesk virtual Speaker”.

    #26838
    KFbtw
    参与者

    hi,
    i’ve some issues with spacedesk, i tried to connect my tablet to spacedesk by wifi and usb cable and the color are awfull. my pc has RX 7900XTX and my tablet is a xiaomi pad 5.
    if someone know how i can get good colors thanks a lot

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    #26837
    Syer10
    参与者

    I use Spacedesk to play text-based games on my tablet over my network. I have my second screen mirroring to my tablet using Spacedesk.

    I am having a issue with Spacedesk where the text doesn’t change to the new text properly on the tablet. Since only the textbox in the game is changing I think it might be a display change sensitivity issue.

    Here are some settings I use:
    Mode: Network
    PC Connection: Gigabit Ethernet
    Tablet Connection: Wi-fi 6 5Ghz
    Custom resolution: 1280 x 720
    Image quality: 100%
    Encoding color depth: High, YUV 4.4.4
    Custom FPS: 30
    Rendering Color Depth: 24 bit

    #26810
    spacedesk Lea
    管理员

    Hi @inertia,
    Maybe the wrong IP was detected first before you enabled the Tailscale VPN?
    Have you tried restarting the Windows Viewer app?
    In any case, some VPN software is known to have incompatibilities with spacedesk (e.g. discovery issues).

    #26806
    inertia
    参与者

    I am using Windows 11 and the 0.0.33.0 Windows 11 viewer.

    I use Tailscale VPN to create a mesh network, but am only using Spacedesk locally between my main machine and laptop.

    The viewer correctly detects the server but is reporting the IP of another Tailscale node and not the node where the server is sitting.

    If I open the server settings, it lists the correct Tailscale IP that the server listens on and I can manually type in this IP to connect to the server from the viewer.

    This is an ok workaround but I constantly have to look up what the IP is. I have a terrible memory and always have to go to the server and check the IP.

    In the enclosed picture, you can see that the viewer reports 192.168.0.4 as the IP the server exists on but this is incorrect. It is not even the local IP of the machine outwith the Tailscale network.

    The second IP is the manual connection I have to create.

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    #26799
    spacedesk Lea
    管理员

    Hi @ayakpompasi,

    This pop-up window is part of the spacedesk free version with unlicensed Android viewer app and cannot be disabled.
    It will only disappear if a licensed version of spacedesk Android Viewer app is used for connection.

    #26791
    OzeCam
    参与者

    Nicole,

    Attached is SpaceDesk debug information as requested.

    The data was collected after Windows 11 server restart, then:
    * Enabled SpaceDesk Diagnostic Collection
    * Connected iPad slave via USB cable
    * Used iPad touchscreen to open Windows 11 server Control Panel
    * Removed Datronicsoft_Spacedesk_Mouse device – resulting in Notebook PC touchpad “re-enabled”
    * Open Chrome browser and dragged windows between extended desktop screens
    * Disabled SpaceDesk Diagnostic Collection => Save All Information => compressed and attached.

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    #26784
    spacedesk Nicole
    管理员

    Hi @OzeCam,

    please attach the screenshots that you mentioned.

    For further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
    – switch Diagnostic Collection ON (check)
    – Connect your spacedesk Viewer app and reproduce the problem
    – switch Diagnostic Collection OFF (uncheck)
    – click “Save All Information”
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply or upload to Dropbox/Google Drive/etc. and send us the link.

    spacedesk Nicole
    管理员

    Hi @singlelair,

    For further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
    – switch Diagnostic Collection ON (check)
    – Connect your spacedesk Viewer app and reproduce the problem
    – switch Diagnostic Collection OFF (uncheck)
    – click “Save All Information”
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply or upload to dropbox/Google Drive and send us the link.

    #26781
    OzeCam
    参与者

    Hi There,

    I’m experiencing a problem using an iPad Pro Gen3 as a SpaceDesk slave connecting to a Windows 11 Notebook PC in desktop extension mode. Typically, the iPad is being connected via a USB cable – but this problem also occurs over a WLAN connect too.

    The problem occurs when the iPad slave connects, the touchpad mouse on the Windows 11 Notebook server stops working. As soon as the iPad slave is disconnected, the notebook’s touchpad mouse operates normally again.

    (The notebook’s keyboard continues to work when the iPad slave is connected – only the mouse function is adversely affected.)

    I’ve noticed when the iPad slave is connected, SpaceDesk loads 2x new “Input Devices” on the Windows 11 notebook. These devices appear in the notebook’s control panel as:
    • DATRONICSOFT_SPACEDESK_MOUSE
    • HID Keyboard Device

    (See screen shot “2024-05-06 215323 – Devices with iPad Connected.png”.)

    These devices are NOT present when the Notebook PC is initially booted, and are disabled / removed when the iPad Slave is disconnected.

    (See screen shot “2024-05-06 214612 – Devices w-o iPad.png”.)

    It seems SpaceDesk loads these devices regardless of the “Input Devices” settings configured on the iPad slave. I’ve tried various settings on the iPad slave, including “Touchscreen” and “Keyboard” being enabled & disabled.

    (The iPad slave was configured with “Keyboard” disabled while capturing the screenshots provide – yet the HID Keyboard Device is still being loaded. This is not a concern to me for the moment as the Notebook PC’s keyboard operates correctly – but I do worry if loading this device could cause future problems.)

    The currently temporary work-around to this problem is to the enable “Touchscreen” on the iPad slave, and disable “Keyboard” and “Pen”. Then after the iPad slave connects, use the iPad touchscreen mouse control to open the Windows 11 control panel, and remove the DATRONICSOFT_SPACEDESK_MOUSE device via the hamburger menu to it’s right.

    (See screen shot “2024-05-06 215501 – Devices after Datronicsoft_Spacedesk_Mouse Deleted.png”.)

    Deleting this mouse device restores normal operation of the Notebook PC’s touchpad mouse straight away, and consistantly. It’s a “painful” operation because using the iPad touchscreen to control the Windows 11 notebook is clumsy – but at least it means SpaceDesk can be used.

    Overall I like using SpaceDesk to extend my Windows desktop to the iPad as a second screen – and can also see other use benefits for SpaceDesk. I’m an IT Consultant focused on large corporate solutions and would like to recommend SpaceDesk to several organisations which could result in 1,000’s of license sales – but I can’t make such a recommendation until this problem is fixed.

    Please advise how to permanently resolve this problem?

    Regards, OzeCam.

    spacedesk Lea
    管理员

    Please disable the USB cable option in the spacedesk Driver Console -> Communication Interface

    xcxcxv
    参与者

    I think maybe Spacedesk recognized my USB storage device as a display, but I can’t change it。

    #26772
    spacedesk Marcel
    管理员

    It has been observed that some USB cable drivers cause BSOD (Blue Screen of Death) when used with USB Tethering and spacedesk (probably they have issues with too heavy load). Nothing we can do about this. For Android, we have an alternative, though: We developed our own USB driver for native USB support. You only need to enable checkbox “USB Cable Android” underneath “Communication Interfaces” in spacedesk Driver Console on Windows PC.

    #26743
    spacedesk Lea
    管理员

    Hi @jsmasterson,
    Thank you very much for attaching the spacedeskDiag.txt file, we are currently checking it.
    Unfortunately, we cannot download the DebugView.log file.
    Please send us all the log files (this includes DebugView.log, etc.) collected in the folder, just right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    oldcat
    参与者

    but it working now!!!!
    i just uninstalled windows spacedesk and reinstall it.
    now its ok

    @darkathena
    @spacedesk Christian

    #26730
    spacedesk Lea
    管理员

    Hi @futuremain,

    Yes, it is possible to connect up to 4 spacedesk Viewer app using one account.
    In the Concurrent Access Licensing option, you should select the Business license: Upgrade 2-5 concurrent connections.

    #26728
    Futuremain
    参与者

    I will be using spacedesk’s Commercial Business version.

    The purpose is to connect a PC to a tablet via USB and use the tablet as a monitor. However, all usage environments must be offline. I plan to upgrade to the Commercial Business version and use this setup with 3 to 4 PC-tablet sets. So, I’ll be using three to four sets of PC-tablet, PC-tablet, PC-tablet configurations. Is it possible to upgrade one Google Play account to Commercial Business and use it in this way?

    spacedesk Lea
    管理员

    Hi @ksenit,

    In the spacedesk app settings, please try to switch OFF the “Pause app activity if unused” under “Unused app settings”.
    Then check if it will still disconnect the spacedesk display while spacedesk Android app is minimized.

    #26722
    spacedesk Lea
    管理员

    Hi @jsmasterson,
    Could you please check the memory and CPU usage of spacedeskService in your task manager when it starts to lag?
    For further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
    – switch Diagnostic Collection ON (check)
    – Connect your spacedesk Viewer app and reproduce the lag problem
    – switch Diagnostic Collection OFF (uncheck)
    – click “Save All Information” (if dialog box appears, just click NO)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #26721
    spacedesk Lea
    管理员

    Hi @thitisak,

    Please try the steps on the chapter – Manual Uninstall (Troubleshooting Only) of spacedesk documentation
    https://manual.spacedesk.net/ManualUninstallTroubleshootingOn.html.

    #26720
    spacedesk Lea
    管理员

    Hi @lior2df,
    Please check in spacedesk Driver Console -> Diagnostics -> Incompatible Software Products, for any Incompatible software product present in your primary machine that might cause the Display Off issue.

    As for the tearing and black screen, on which screen is it happening?
    In the spacedesk Viewer app screen? Or in your Windows main monitor?

    By the way, if your old tablet is Android or iOS, please also try connecting via USB cable.
    Just enable the USB Cable Android/iOS in the spacedesk Driver Console -> Communication Interface.

    #26719

    回复至: Display off again

    spacedesk Lea
    管理员

    Hi @kimchoc,
    The detected CH Product is probably not causing the Display OFF problem on your side.
    The visible effect of having CH product and spacedesk together is BSOD (Blue screen of death) during spacedesk installation.
    If CH product drivers are already uninstalled and no more Joysticks or other controller device plugged in your machine then it should be good.

    To further analyze the problem, could you please send us the diagnostic logs.
    Please follow the steps below:
    – open spacedesk Driver Driver Console -> Diagnostics (make sure to download first the Debug View)
    – switch Diagnostic Collection ON (check)
    – Connect your spacedesk Viewer app and reproduce the Display Off problem
    – switch Diagnostic Collection OFF (uncheck)
    – click “Save All Information” (if dialog box appears, just click No)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #26718
    spacedesk Lea
    管理员

    Hi @abossart,
    Initiating the spacedesk connection from the server side (Laptop to iPad) is currently not in our plans.
    In any case, even if this feature is implemented in spacedesk, I don’t think it will help you with your current situation.
    Probably, the outgoing connection from your Windows 11 laptop will also be detected and blocked by your company’s firewall.

    How about establishing a Mobile Hotspot/WiFi Direct network in your Windows 11 laptop?
    We cannot guarantee that it will help, but maybe you can quickly try.
    Please check the chapter Use Wifi Direct / Wifi Hotspot / Wifi Access Point in the spacedesk documentation –
    https://manual.spacedesk.net/UseWifiDirectWifiHotspotWifiAcce.html.

    #26708
    thitisak
    参与者

    I want to install a spacedesk program on a PC that previously had spacedesk installed but have since uninstalled it. But every time I try to reinstall the screen gets stuck on this screen. I think it’s probably caused by an incomplete uninstallation. Please help me troubleshoot how to complete the installation.

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    #26707

    话题: Display off again

    在论坛板块 spacedesk Discussions
    kimchoc
    参与者

    Getting the display off message again. See incompatible CH driver. Uninstalled from w11.
    Incompatible still there.
    Turned off spacedesk. Restart w11. Same.
    Reinstall vid driver.
    Same.
    Where to go from here please?

    #26705
    lior2df
    参与者

    I downloaded spacedesk to try and connect my pretty old tablet to use as a third monitor but when i tried connecting him via wifi it just said Display off but when i tried connecting my phone everything worked idk what to do and also after i downloaded it my screen randomly started tearing and going black randomly is that normal?

    • 该话题由lior2df 于 5月、 1周前 修正。
    #26703
    abossart
    参与者

    Hi
    I could in the past perfectly use my iPad Pro as 2nd screen with my Win 11 Laptop but since my company nailed down the firewall on all company Laptops my iPad can´t connect anymore. Tried with USB cable but external USB devices are banned from access. So, I´m wondering if I could initiate the connection from Laptop-to-iPad (Spacedesk Driver Console offers the possibility to enter the IP address of my iPad) to my iPad (not the normal way from iPad-to-Laptop).
    This would require a new feature in the Spacedesk Driver Console.

    thank you for considering, Albert

    #26686

    回复至: Black Screen

    Hi @dmitriy_31223,
    Do you have both latest spacedesk Driver and viewer?
    What secondary machine are you using? (Android/iOS/Windows)?
    What connection type? (Wifi/USB)?
    Have you tried all of our suggestions on our previous replies?

    #26685

    Hi @luciano,
    is this in spacedesk Android viewer? if so,
    on the client list before connecting, go to settings -> Om-Screen Menu -> uncheck the option.

    #26676
    jon
    参与者

    sorry once again, i keep forgetting to check my emails. anyway, here’s the screenshot of spacedesk and a photo of what i see

    Ksenit
    参与者

    Yap. I hit the enter key and switching spacedesk Driver off-on. Also, I tryed to reboot PC. Іt didn’t work =(

    HGKnn
    参与者

    Hi, I have the same problem, and this problem has been bothering me for a while, first of all this problem affects all Logitech mice connected wirelessly, when the system starts, this problem usually does not occur (of course I may be alone), if the wireless mouse driver is disabled or the mouse’s wireless adapter is unplugged when the system is running and spacedesk is working, then the above problem will occur, but at this time the Logitech mouse connected by wired will not receive the effect, in Logitech On the Lightspeed Receiver events page, we can get the following error reports:

    The device USBVID_046D&PID_C5476&3af0f9ce&0&14 has a problem booting.
    Driver name: oem55.inf
    Class GUID: {88bae032-5a81-49f0-bc3d-a4ff138216d6}
    Service: USBCCGP
    Low-level filterer: spacedeskDriverAndroidControl vhf l
    High-level screening procedure:
    Question: 0x0
    Issue Status: 0xC00000E5

    Of course, if you want to reproduce the problem, it’s very simple, the log file is in the attachment I uploaded, when the system is working fine and making sure that the spacedesk driver is running, at this point disconnect the wireless adapter of the Logitech mouse, and then plug it back in, the problem can be perfectly reproduced, then I connect the mouse with a wire, and turn off the log collection, and the mouse will not have a problem.

    Because of the language problem, here I can only use Bing Translator for problem feedback, if there are any questions, you can ask further questions, and finally please trouble to solve this problem, please.

    Hi @kk_lag,
    Could you please send us the Diagnostic logs of this Issue.
    Just follow the steps below:
    – open spacedesk Driver Console -> Diagnostics
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – reproduce the issue.
    – switch Diagnostic Collection OFF
    – click Save All Information button (if a message box appears, just click No to proceed)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    Hi @ksenit
    have you made sure to hit the enter key after you input the number?
    please also try switching the spacedesk Driver Off-On after you try to reconnect your client.

    #26661

    Hi @tim,
    Currently, we only have settings for brightness and contrast for spacedesk.
    to access these, you will have to turn ON the VideoWall settings in spacedesk Console -> navigate to the connected client (can be found on Unassigned section or videowall#) -> click the connected client and on the right view, scroll down to “Videowall client Settings”

    Hi @p78,
    spacedesk viewer should behave just like how windows behave when it comes to monitor.
    it should remember the last settings you had with those monitors.
    to make sure that you will have the same settings and not get confused when connecting the monitors one by one, we suggest that you disconnect all extra monitors from your main PC -> go to spacedesk console and click “Clear spacedesk settings” and “Clear windows display settings” (this will reset all display settings in the windows database) -> connect all monitors one by one while setting them on how they should be at the same time.

    Hi @ksenit
    This is an expected behavior for Android viewer app, but a workaround can be done by setting the ‘Connection loss delay’ in the spacedesk Console to -1. This will not unplug your secondary machine and will resume its connection when the app becomes active again.

    #26652
    okpainmo
    参与者

    Hello everyone,

    First I must commend the spacedesk team for creating such an amazing piece of innovation.

    But please I wish to know if the extent of my use of the software qualifies as private use or commercial use.

    I’m a software engineer, and I wish to use Spacedesk for my PRIVATE/PERSONAL day to day work by using it to split screens for better productivity.

    Please does such use demand a purchase of the license or not.

    I’ll appreciate any quick response.

    Thanks.

    Ksenit
    参与者

    When I minimize Spacedesk, after 1-2 minutes the connection is lost. The same thing happens when I lock the second device.
    I use Samsung Galaxy Tab S 9 Fe Plus as a secondary device. I turned off battery optimization for the application

    Maybe I missed something in the setup?

    P78
    参与者

    Ahh okey. I didn’t assume you can launch two are more clients on that secondary machine.

    So now I can attach my 2 monitors from my secondary PC and I am seeing total of 5 monitors on my main PC which is exactly what I wanted.

    Now having that sorted I am still a bit confused as to how Spacedesk determins which monitor to associate with which client.

    What I am using that 5 setup is for Microsoft Flight Simulator. 3 monitors of PC1 makes my main view (more or less “through the windshield view”). And that attached 2 monitors are located underneath that main 3 and serves as “dashboard” (all gauges etc)

    And my first scenario was I put the window of firstly opened spacedesk client on PC2’s monitor #1.
    Then I put the widow of second opened spacedesk client on PC2’s monitor #2.

    Then I connected that first client (it was assigned as monitor Id4 to my PC1)
    Then I connected that second client (it was assigned as monitor Id5 to my PC1)
    And then I setup additional MSFS windows and put then in apropriate monitors.

    And then second scenario when I simply run two clients that I put on second monitor of PC2 and from there I started to connect to the server.
    And what happened it just connect thouse monitors in revers order and when I run Microsoft Flight Simulator the MSFS window previously displayed on monitor Id4 went to Id5 and vice versa with second monitor.

    So is any way of like connecting thouse clients in such a way that always they will be connected as I expected or it is needed to always pay extra attension when connecting clients and do it always in given order ?

    #26644
    jamesson
    参与者

    I made a video to show the problem. I showed that my laptop has normal sound, when I play some audio on it. but when I use it as a second screen using Spacedesk, the sound from my PC (server) is reproduced with a lot of distortion on the laptop (client)
    video:

    #26643
    jamesson
    参与者

    I’m having exactly the same problem. I use WIndows 11. and I use my laptop as a second screen.
    The laptop’s sound has this same type of audio distortion. I tested it on an Android tablet and the sound is perfect. but not in the windows version.. I have the most recent versions of spacedesk installed on my PC and my laptop

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