I’m trying to use SpaceDesk on my Main PC and it has worked before but after countless tries to reinstall it I just get “unplugged” devices or Detached Desktops.
Checking in Windows device manager shows me Error Code 8 When a device is connected, scrolling to Installation errors in the Details Tab shows
1. Treiber ist für diese Plattform nicht vorgesehen.
(Driver is not intended for this platform.)
2. E0000234
I dont know what to do anymore, the PC is being picked up by all clients, I just can’t put it into duplicating or extending the display and it shows this exclamation mark in device manager.
Hello, spacedesk is a great tool. After testing, there are several problem reports:
1. The Android spacedesk viewer APP is installed on the Android type TV (the mouse and keyboard are inserted into the Android TV), once I click the right mouse button, there will be a prompt to exit the app, so the right-click function is invalid. Similarly, the middle mouse button scroll is also invalid.
2. It is recommended to optimize the Html5 function, it will be a great experience. For example, in html5 mode, the keyboard is basically invalid and cannot input anything; the mouse is a little jumpy and not precise enough;
3. If want to use the html5 viewer, then I need to enter https://viewer.spacedesk.net/, can it be my own website? Do I need to deploy a separate server?
4. Is it possible to send a specific desktop program to the viewer instead of the entire screen？
Thanks.
Hi @phxhere,Lea,
I Encountered the same issue, allthough on a Windows machine and Android.
Spacedesk had been working great before.
Checked any Splashtop software: no,
Norton virus: OK, Spacedesk was allowed,
Rebooting software and machines didn’t work.
Network: OK, in same range IP.
But after removing the Spacedesk driver on my primary machine/PC (still used *WIN_10_64_v0967_BETA.msi), downloading the newest version (*v1013_BETA.msi) and (re)installing it, the issue was solved.
Kind regards from Trudy.
Hi @minhamae1,
spacedesk does not support Windows 7 any more (Windows 7 life cycle has expired).
Though spacedesk Windows 8.1 driver can still be installed on Windows 7 we cannot guarantee that it will work properly now.
Any driver bugs on our legacy driver (Windows 7/8.1) will not be fixed anymore.
We are current focusing on improving and bug fixing our spacedesk driver for Windows 10-latest.
Maybe you could still try some of our suggestions:
– make sure that you have the updated Intel GPU driver
– try with/without aero theme
– when the icon disappears, please check if spacedeskService is still running, just run “services.msc”
Hi @alyssonwalker,
Yes, in order to download and use spacedesk, you must meet the minimum system requirements. For an iOS device, it requires at least iOS version 9.3 otherwise you cannot install the spacedesk iOS Viewer app.
Another option is to connect via spacedesk HTML5 Viewer which operates over a web browser.
Just open a web browser (Safari or Google Chrome) then go to http://viewer.spacedesk.net/ and try to connect to the IP address of your Windows 10/8.1 primary machine.
For assistance, please also check the user manual https://forum.spacedesk.netuser-manual/.
Compre recetentemente um Ipad Get 1 pois estava na promocao, gostei de sua tela que a muito grande, dai fiquei sabendo que existia um aplicativo que diplicava a tela mas ao tentar baixar, informa que requer ios 9.3 mas o meu ainda e o 5.1.1, nao existe mais para essa geracao
Hi,
since I installed spacedesk the space between my tray icons has been widely reduced.
How can I restore the space between the icons?
Even uninstalling spacedesk does not solved the problem.
Using Windows 10 here.
Thanks
Davide
More information:
When the Task Manager is on the extended display on the Android 5.1 tablet all appears to be fine. If the display is idle of nothing on it and no activity then on the Android Tablet the display is frozen on whatever was displayed on it last. Windows 10 shows that the extended display does not exist. Space desk driver on the primary Windows 10 machine is showing as idle and no remote remote network connections.
A few seconds after I double clicked the system tray icon to show the driver’s status window on the Android tablet it shows that the display is not connected and the network connection between the spacedesk driver and the app on the Android tablet was re-established.
It looks like the data connection over the WiFi is disconnected either from the Andoid App or the spacedesk driver and when I bring the spacedesk driver status to the foreground, after a few seconds the connection is established and the extended display resumes.
Android app’s option to auto-reconnect is turned on. Automatic connect is off. Automatic server discovery is on.
Hope this feedback helps.
Hello, what’s up!
I’m having some problems with the Spacedesk Driver when I connect other devices in the computer. When starting the system, the server works normally and the icon appears in the Windows (7) notification bar, but when I try to connect a cell phone (any cell phone, wireless or USB) the system recognizes the video (screen blinks), however the screen goes black on the phone and after some time looking for the video, the phone simply disconnects and the icon in Windows disappears.
I would like to know what can cause this, as far as I know there is no antivirus enabled on this computer and the formatting is recent (less than 1 month).
There are any settings in the system that could cause this error or any other driver installation conflict?
OS: Windows 7 Professional Service Pack 1
Spacedesk Driver Version: v0.9.89
Display Driver: Intel(R) G41 Express Chipset (onboard)
Thanks in advance!
Hi @myron,
It’s happened again. As I type this I can’t move the cursor to the second display on the Android tablet. Windows 10’s display settings shows that there is only one monitor.
Is this with YUV444 compression settings or with task manager displaying in viewer screen?
Hi @mormonmunk,
Did you install the most recent spacedesk Driver v1.0.12 from our website?
I use spacedesk for a 3rd screen off of my tablet at work. Yesterday it worked perfectly. Today it’s giving me a few error boxes.
Disconnected by Service Error
Error Code: 2-5
Error Code 0-5
Connected Time: 00:00:01
I also get a notification from the computer that reads
spacedesk x10
spacedesk Display Driver has expired!
I was saw on other forums (the previous website) to run a diagnostic and share it here.
Oh great, wise spacedesk forum moderator what may I do to appease the program gods?
Hi @testcb00,
I see, so the viewer cannot automatically discover the IP address of your OpenVPN network but you were able to add it manually, right?
I think this is a Windows network adapter priority, currently the default network adapter on your primary machine is your WiFi network so the viewer can only auto-discover the IP address of the default network interface (which is your WiFi).
If you want to make your OpenVPN network as default, then you just have to set the automatic metric manually in the network properties.
Just run ncpa.cpl, select the OpenVPN network interface, right-click -> Properties -> Internet Protocol Version 4 (TCP/IPv4) -> Properties -> Advanced, then uncheck the Automatic metric and set the value to 1 or 2.
Please see the below png files.
The Unknown Interface 53: TAP-Windows Adapter V9 is the OpenVPN Interface.
The Wireless 802.11 Interface: Intel(R) Wi-Fi 6E AX210 160MHz is the Wi-Fi Interface.
I don’t know why spacedesk cannot recognize OpenVPN IP Address, but I can type the VPN Local Address and connect it.
Hi @dieginho15151414,
Thanks for the feedback.
Are both primary machine and android tablet still connected on the same local area network?
-i have my primary machine which is my pc, and I’m trying to connect it to my secondaty machine which is mi android tablet, i installed spacedesk on the pc on the website and the spacedesk app con playstore on my tablet, like i specified the android app has the version 0.9.76 and the spacedesk program on my computer has the version 1.0.12.
Updated version of spacedesk on both side is good.
But are both machine connected on the same local area network or wifi network?
Can you please try to ping the IP address of your secondary machine from your primary machine to check if both machines are reachable to each other?
To ping, just run Command Prompt on your primary machine then type “ping 192.168.x.x” (check the IP address of your android device which can be found in the wifi settings).
What is current Network band on your primary machine and secondary machine? Are they both connected on 2.4GHz or 5GHz network?
I have the same problem since two hours. Didn’t update neither the server nor the client – both are windows 10. I use the windows 7 software as client software because the app didn’t work (screen was rotated on the windows tablet).
I can’t delete the last sc query. DeleteService FAILED 1072. Tried to do do this: taskkill /F /IM mmc.exe but process was not found.
Hi @marcioramos,
Thanks for sending the requested logs.
It seems that you are installing an outdated spacedesk Driver (v0.9.33).
Please try to install our most recent spacedesk Driver v1.0.12 available on our website https://forum.spacedesk.net.
..so a week later spacedesk viewer app cannot discover your primary machine anymore?
-yes, that’s right
Are both primary machine and android tablet still connected on the same local area network?
-i have my primary machine which is my pc, and I’m trying to connect it to my secondaty machine which is mi android tablet, i installed spacedesk on the pc on the website and the spacedesk app con playstore on my tablet, like i specified the android app has the version 0.9.76 and the spacedesk program on my computer has the version 1.0.12.
Do you have any third party firewall software installed on either machine?
– no i dont
Do you maybe have VPN (Virtual Private Network) active?
– i dont think so, i never use vpn
It’s happened again. As I type this I can’t move the cursor to the second display on the Android tablet. Windows 10’s display settings shows that there is only one monitor. The desktop is still being shown on the second display on the Android tablet and is static. I extended the display and it’s has been about an hour without me even moving the mouse pointer onto the extended second screen. The Spacedesk server’s status is “ON (idle)”.
I tapped the screen on the Android tablet which then the app changed it’s display showing that the display is reconnecting, then connected and the extended display on the Android tablet is now active. The server status is now showing “ON (connected)”.
I don’t have a screen saver active on my laptop and the display did not blank/power off.
Server version is 1.0.12 and the Android app version is 0.9.76.
Hi
my primary system is Windows 8.1
For the task bar, yes I see it on my PC
With my phone redmi 8, everything is ok
joel
Hi Lea,
With the extend mode, the remote mouse and keyboard are working on my tablet.
The Spacedesk videowall mode is not enabled.
Yes. Before when I opened on an app such as Write on pdf or Samsung Notes on my tablet, it was possible to annote them with the stylus and to share it through Zoom with my students.
Now the apps on my tablet do not open in the Spacedesk window. So I can’t share them via Zoom.
The only thing I can do is: open a software on PC and move it on the screen of my tablet. The problem is that is the Windows 10 softwares are not optimized to be used on an Android tablet.
Once again, thank you very much for your involvement to sort out my problem.
Kind regards
The consumption depends on what you’re displaying on the screen. My secondary monitor has 1600×900 resolution and display settings are Medium color quality, 60 FPS. If it just displays an empty screen, the consumption is around 10 Mbps/sec. If I watch a Youtube video in full screen, it goes up to around 40 Mbps/sec.
Hi @joel,
What is your primary machine’s operating system? Windows 8.1/10?
Is the task bar on your primary machine visible if spacedesk is not connected?
Hi @dieginho15151414,
..so a week later spacedesk viewer app cannot discover your primary machine anymore?
Are both primary machine and android tablet still connected on the same local area network?
Do you have any third party firewall software installed on either machine?
Do you maybe have VPN (Virtual Private Network) active?
For assistance, please also check Troubleshooting – Network Connection chapter in our user manual https://forum.spacedesk.netuser-manual/.
Hi @djfix13,
What do you mean by unstable?
Does the viewer apps disconnecting randomly?
spacedesk requires at least 100Mbps network bandwidth to get a reasonable performance.
can I use a wifi AC network (wifi 5) or do I need to install an AX network (wifi 6)?
It’s up to your preference, just make sure that both your primary machine and tablet devices are connected on the same local area network.
hi,about a week ago I could connect my Lenovo tablet model IdeaTab A3000-F with Android app versión 0.9.76 on the space desk app with my windows 10 and 1.0.12 Driver Beta version. and a week later I just couldn’t connect like I used to, I tried to put the IP- address manually and it just keep searching for it forever and nothing happened, can somebody help me? are they not compatible because of the versions?
I can’t install on the Windows 10, I got error.
I can’t install on the Windows 10, I got erro.
Hi…can you help me with that? I am new to linux.. i am using zorin os. I tried to install the windows 7 msi(since the win 10 msi wont work) using playonlinux/wine 6.0.1 but the installer just bugs out before completion. I made sure the winecfg has win 7 as the default version but stil it doesn’t work. Thanks!
i want to build a multimonitor (1 wired display and 2 remote android sansung note 10+).
I have made some network consumption tests but they are unstable.
with resolutions of 1920×1080 30FPS color 4.2.2 how much bandwidth do I consume for each display?
can I use a wifi AC network (wifi 5) or do I need to install an AX network (wifi 6)?
“To set a custom number in the box, you have to click the up or down arrow to increment or decrement the values (you have to be patient on this one in order to get the desired value and please also take note that it will not accept any odd number values).”
I know.
This is a VERY bad UI design. Please ask the programmers to change that.
Also, I held the spinner down for a long time, but eventually, it reached a maximum value, and the values stopped moving.
E.g. currently I can set the spinner value to 2560 x 1440.
But, it is not possible to set the spinner value to 1440 x 2560
This means I can’t use the SpaceDesk.
And attempting to rotate to portrait mode in the Primary PC didn’t work either.
; (
Hi I’m having the same issue running window 10 with 2 monitors I attached my dxdiag
Hi @bilbo8333,
Thanks for the video.
For the first instance viewer, once you set the first resolution of the viewer (which in your case is the native screen resolution 1680×1050) just connect first before opening another viewer instance then set your next desired screen resolution and so on until the 4th viewer instance.
Hi
I’m a programmer. But it’s not clear to me how that dialogue box functions.
Why are there two check boxes? Can’t only native or custom be active at the same time?
Also, changing the resolutions doesn’t seem to do anything…
See video
https://drive.google.com/file/d/19mY_mSy31lpcNZ7MuBdpm1eqq0P7_FDc/view?usp=sharing
Could you please check my attached files.
My server screed show ‘Incompatible display hook driver’ this text and second monitor show ‘error code 2-5 error info 0-5.
I don’t use NVIDA Graphic Card and Splashtop Wired XDisplay.
I don’t know what is the problem.
Could you help me please!!
My server monitor is samsung laptop(win10 x64) and the second monitor is samsung tab s6 lite.
Hi @alejandro-k,
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @mrpaul,
Did you notice any error notification on primary machine?
Do you maybe have splashtop software installed on your primary machine?
Could you please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)
Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5)
– network connection type (wired/wireless/USB tethering/WiFi Direct)
For assistance, please also check the troubleshooting chapters in our user manual https://spacedesk.net/user-manual.
Hi so i am trying to install my drivers but its been 1 hour and norhing happened. its stuck
Hi so i am trying to install my drivers but its been 1 hour and norhing happened. its stuck
When i try to connect to my android tablet i get this error on my android
(Dissconnected by server error
Error Code: 2-5
Error Info: 0-5
Connected time: 00:00:01)
I attatched dxdiag.txt
So far so good. Still testing, but today I have updated both the server on the Windows 10 machine and the app on the Android tablet.
Hi Lea,
Thank you for your quick response.
Primary Machine
– OS: windows 10
– graphics adapter: Intel UHD Graphics
– Network connection type : wired (ethernet)
Secondary Machine
– Viewer type: Android v0.9.79
– Network connection type: Wifi
I am not sure that the screen shot will be of any help. Let me know if you need something else.
Hi @mpl,
Can you please send a screenshot of this issue?
For further analysis, could you also please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)
Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5)
– network connection type (wired/wireless/USB tethering/WiFi Direct)
Hi @sanso,
Did you notice any error notification on primary machine?
Do you maybe have splashtop WiredX dispay software on your primary machine?
For further analysis, could you please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)
Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5)
– network connection type (wired/wireless/USB tethering/WiFi Direct)
Please also run dxdiag.exe on your primary machine, click “Save All Information”, then attach the output file (dxdiag.txt) on your next reply.
Did you do these on both android viewer app and spacedesk Driver on Windows 10?
Yes, multiple times
Did you already tried restarting the spacedeskService on services.msc on Windows 10?
No need to, after the first 3 times this happened I decided not to start it with windows just in case that was the issue. So I only start that service when I need it now.
However I will try it again
Do you have third party firewall software on your primary machine and/or android device?
Do you maybe have VPN (Virtual Private Network) active
No to all.
Could you please also try to disable the Settings -> Connection -> Automatic Server Discovery, then try to enter the IP address manually?
Have tried manual entering twice before, every time it connects but there is a 30-60+ second lag between what happens and when it’s drawn on screen, tested with “identity” in display settings for reliable testing
What is the current network connection on your Windows 10 primary machine? Wired or Wireless?
Wired. Gigabit, main line connection to router.
It works fine when it’s working, and it works for a few days (turning off and on ofcorse, not one long run) but then randomly just decides not to detect the server (yes it’s up) that it’s been working fine on.
Only thing that makes it work again is a router reset.
Update:
I tested another iPad, which is an iPad 2018 with iPadOS 14 something. It is wifi-only, and works without any problem.
Hi @psyko,
I have tried reinstalling, resetting, switching everything on and off again, nothing works.
Did you do these on both android viewer app and spacedesk Driver on Windows 10?
Did you already tried restarting the spacedeskService on services.msc on Windows 10?
Do you have third party firewall software on your primary machine and/or android device?
Do you maybe have VPN (Virtual Private Network) active?
Could you please also try to disable the Settings -> Connection -> Automatic Server Discovery, then try to enter the IP address manually?
What is the current network connection on your Windows 10 primary machine? Wired or Wireless?
Is your non working iPad Pro 12.9 has cellular or wifi only?
Cellular. And my working iPad Pro is wifi only. Disabling the celluar function did not resolve the problem.
