Hi @victor11,
Did you install one of these driver software mentioned? splashtop/Duet Display/Fresco Logic?
If yes, please uninstall it then reboot your primary machine.
To verify if these drivers are not present on your machine, could you please follow the steps below:
– run command prompt as Administrator
– type these commands:
sc query lci_proxykmd
sc query lci_proxywddm
sc query FLxHCIv
sc query ddkmd
sc query ddmgr
– if one of these command returns a Running or Stopped status
– just type sc delete
– reboot your primary machine
Hi @eljuan,
The diagnostic logs size reaches the maximum allowed size.
Can you try to split it into two zip files instead?
Hi @k0lk,
the game usage comes up
this is expected since games usually consumes a lot of your resources (memory,cpu usage) – which is not a problem of spacedesk.
in multiplayer, its a little bit worst, it gets to 60, 50
This is also not a spacedesk problem, the multiplayer app consumes high amount of your resources too..
I think the problem here is that you have an old processor with 4 cores only and it limits the performance of your machine.
Здравствуйте, уже 3 дня не могу исправить ошибку: spacedesk x10 Error – Duet Display, Splashtop, Fresco Logic, etc. Driver Detected- Incompatible Display Hook Driver! прошу мне помочь буду очень благодарен. Удалил все конфликтующие драйверы и VPN скачивал обновление драйверов GeForse game ready
After a vulnerability scan from a third-party company, they discovered (likely via Nessus) that the spacedeskService has weak permissions or is vulnerable to privilege escalation attacks.
spacedeskService – Everyone: Change Service Configuration (DC), Write DAC (WD), Write Owner (WO).
Can this be fixed?
Spacedesk Windows DRIVER 0.9.1098.0
I tried also the videowall but not success
Please give me an address where to send the dxdiag.txt and the screenshot
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該回覆由 BartR 於 2 years, 11 months ago 修改。
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該回覆由 BartR 於 2 years, 11 months ago 修改。
Hi @bartr,
Do you have videowall mode enabled?
Can you please send us the following for further analysis:
– dxdiag.txt file – just run dxdiag.exe on your primary machine, click “Save All Information”.
– screenshot of your viewer showing the “old fashion 16 colors”.
Hi @railarashi,
No small scale licensing yet. Current BETA can be used for free until expiry. This applies to business and private users. Future small scale licenses will become available as in-app-purchases from the app stores (Windows/Android/iOS). Possibly there will always be a basic free version, too. Large scale commercial corporate license upon request.
Hi @ronald,
For further analysis, could you please run dxdiag.exe on your Windows tablet, click “Save All Information” then send us the output file (dxdiag.txt).
Thank you for the quick response! @lea
The problem got solved somehow, maybe because I turned off Video Wall Engine.
The primary machine:
– Windows 10
– NVIDIA Ge Force GTX 1650
– Direct wired connection (without router or switch).It’s also connected to a wireless network(router).
The secondary machine:
– Windows 10
– Direct wired connection (without router or switch).
There were similar posts in this forum previously, but a period from now.
I used Spacedesk since I was a student, it was a wonderful experience.
And now I work in a business about 300 people, but only ME will use Spacedesk.
Can I use this software in my business? or do I need to buy a licence for legal usage?
Hi @nelbenson2001,
We plans to support game controller input but will not be available any time soon.
We are currently very busy with higher prioritized features (e.g. security, audio, webcam, etc.) and bug fixes.
Uninstalling manual done, after that the installer works again. All fine now, thanks a lot!
The steps I need to do are not exact as mentioned in the manual but there are enough information to fix the issue.
To let you know: v1.0.18 works well with Windows 11.
I found an intermediate solution.
You need to create * .bat script and inside:
msiexec / i C: \ spacedesk_driver_Win_10_64_v1018_BETA.msi / qn / norestart
(The installer can be on a flash drive)
With some programs, we change BAT to EXE (in Invisible mode – do not show the window) and name it e.g. spacedesk.exe
(Unfortunately, many antivirus programs treat the file created in this way as a threat and try to block it. You need to find one that at least bypasses Windows Defender. You can check this on the VirusTotal website)
Click on the spacedesk.exe file with the right mouse button and select “Run as administrator” from the menu.
You can also select Compatibility in File Properties and Run this program as Administrator, but when run this way, a little info window pops up.
Hey! I’m a new user on the app and I am using my old lap-top as my third monitor to my work desktop. I use the business pc as the 1st monitor and I have the work monitor (2nd screen) and my personal PC – my main pc -, which I connect the mouse, keyboard and headset and I use as 3rd monitor. I can control the 1st pc with the keyboard and mouse connected to the 3rd pc, but the headset doesn’t work.
How do I connect the audio and mic input on the 1st monitor by the spacedesk?
spacedeskDiagnosticTool.cmd works OK
need restart computer
***
I deinstall/install Spacedesk many times and now (and I don’t know why) is better
Android 10 phone:
-ThumbKeyboard still didn’t work but
-GBoard work OK
tablet android 7:
-Thumbkeyboard work OK
that’s enough for me for now
in case of problems, I will start spacedeskDiagnosticTool.cmd and send it
THX for support.
I run spacedeskDiagnosticTool.cmd but something goes wrong and I cancel process.
I run again and I see the error:
STEP 3: Enabling IddCx WPP tracing
Error:
The data collector set already exists.
I delete DebugView.log but this did not help.
What do I have to delete before restarting?
I try this command but had no success.
msiexec run on 1 second and off (I see this in Taskmanager)
but if manually run *.bat as Administrator (from the menu) works OK.
How modify this command to run as *.bat with admin privileges?
I try Runas command but stop on “enter password” prompt.
We always test it with cable connection and have one 1 Gb switch (not router) between spacedesk server.
We are not using MS store version of client as it seems have older version than that installable package from your site. Now we go away from that windows client as we need 8 display connected and there is no possibility to have more clients on one computer and have used all nvidia hdmi output in use.
Now we are focusing mainly to setup it on some android tv boxes. Our today test will be on
https://eshop.evolveo.com/evolveo-multimedia-box-c4–8k-ultra-hd-multimedia-centre/
Hi,
Which Version did you try?
I am currently running 0932 x86_64 and also x32 0932 is working on wine 6.3 using PlayOnLinux, currently i set the Windows-Version to Windows 10 in Controlpanel of Wine. Whenever i had your message in the past, it was network-related like a firewall, also as it does not find your primary machine, i assume a firewall on that Primary Windows Machine blocks it
Hi @peter,
Thanks for the input.
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and try to send several non working keyboard inputs), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
If it’s possible, can you also provide a short screen recording of the viewer app showing the non working gboard on spacedesk?
Hi @egscherbackov,
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @peter,
Setting the default desktop mode to duplicate/mirror mode is not possible.
It depends on your graphics adapter, some graphics adapter has mirror mode by default and some has extension mode by default.
Unfortunately in the newest version, this is impossible because for Android client keyboard does not work properly.
TAB,BACKSPACE,SPACE,ENTER,ARROWS keys are not working.
Do you have both spacedesk Driver (v1.0.18) and Android Viewer app (v0.9.81) to latest version?
Are you using the software keyboard? Or hardware keyboard?
If it’s software keyboard, can you tell us the keyboard app type/name (e.g. is it a GBoard)?
Are all these secondary devices connected over wireless network?
Hint: Routers can cause lags and latency. Bypassing them always improves performance.
spacedesk works extremely well on very strong cable network connections without routers in between.
– 1. win10 laptop intel card, 2. win10 PC nvidia card – result un-synced displays
Are you using the Microsoft Store version of viewer app?
Hi @peter,
You can use this sample command for silent install of spacedesk Driver msi.
msiexec /i C:\spacedesk_driver_Win_10_64_v1018_BETA.msi /qn /norestart
@itamax2073 I have already deleted them, they are not in the list of video adapters, but I still get an error(
By default after starting Spacedesk (PC server-Android client) I see screen/desktop #2.
Any program I run only shows up on screen/desktop #1.
On-screen/desktop #2 I can manually create a shortcut:
DisplaySwitch.exe /clone and run it.
Then I will see screen/desktop 1.
Unfortunately in the newest version, this is impossible because for Android client keyboard does not work properly.
TAB,BACKSPACE,SPACE,ENTER,ARROWS keys are not working.
***
Is there any way to force Spacedesk to start as screen/desktop1 by default right away on the first boot?
Hi, we are using:
Primary Machine:
– Windows 10
– Nvidia
– wired
– Secondary machines – we tried many possibilities till today:
– 1. win10 laptop intel card, 2. win10 PC nvidia card – result un-synced displays
– 2. low-cost android tv boxes, 50$ each, – result: slow processor
– 3. 100$ smart android tv boxes, – result: still slow processor
– 4. apple tv (200$) – result: apple tv os not support spacedesk app
– 5. android smart phones, one plus 8t + iphone 12 pro max – result: seems bit working, but as there are small displays we are not sure
Now we are planinng test on nvidia shield tv boxes (200$).
Big question is if there is some preferred devices what should be working.
Hi @k0lk,
Thanks for sending the dixdiag info.
Based on you dxdiag, you have a slightly old processor.
Could you please open the task manager -> Performance tab and check the CPU if it shows high usage when there’s a video playing on your spacedesk display.
Please also check the specific CPU usage of spacedeskService.exe in the Processes tab.
Hi @dmanz56,
Thanks for sending the diagnostic logs.
Could you please try to clear the data of your viewer app on both tablets.
To do that just long press the viewer app -> settings/info -> storage -> clear data.
Or Settings -> Apps -> spacedesk -> Storage -> Clear data.
For assistance, please also check the short video in this link: https://www.dropbox.com/s/3n0cnmit459duep/Screen_Recording_20211014-110516_Settings.mp4?dl=0
Hi @paul,
could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and save the output file (dxdiag.txt)
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @paulobastioni,
Does AVG have its own firewall settings?
If yes, please include spacedesk or C:\Windows\system32\spacedeskService.exe in the exception list.
Hi @caio,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save All Information”, then save the output file (dxdiag.txt)
– screenshot of the brightness settings
Hello Lea,
After more searching the internet I found other examples of similar (but not the same) problems and I found a Spacedesk diagnostic tool on your website which I downloaded and ran. Hopefully I did it correctly. The file is attached.
Thank you,
Dan
Yes, they are identical tablets. Videowall engine only shows one of them connected along with a red X disconnected icon. Both show identical client ID and description so I guess I need to change one or the other but how do I do that?
Here is the message I get on the disconnected tablet.
Error Code: 2-5-6
Error Info: 0-5-8
Thank you,
Dan
On the download page, you mentioned that the release is expected for 2022 Q4.
Do you mean 2021 Q4 or really 2022 Q4 ???
Hi @dmanz56,
Maybe try this with extension mode only -> disable auto-rotate in viewer settings and device settings then connect the viewer app and try to manually rotate the display via display settings window -> display orientation menu on your primary machine.
I’ve tried both duplicate and extend and it doesn’t seem to matter. If Auto rotate is enabled on the tablet it will invert the screen on one or the other, my PC or the tablet.
Just using Windows Defender that’s built in. Will check the software within the next few days.
Hi @soli,
To setup a proper videowall with all the assigned clients, you have to manually set the X and Y position/coordinates of each clients.
Hi @eljuan,
Thanks for sending the diagnostic logs, but it seems there are various log files that are missing.
The process is to run first the spacedeskDiagnosticTool.cmd (before connecting all the viewers) because it involves spacedeskService restart that’s why all the connected viewer were suddenly disconnected.
Currently cannot analyze it since it only has the dxdiag info.
The script should generate various log files that we need for analysis.
Could you please try again?
Run first the spacedeskDiagnosticTool.cmd, then on step 5 it will pause that’s where you should connect all 4 viewers then try to reproduce the issue before pressing any key on the console window for the script to proceed.
Please also update your current NVIDIA GeForce RTX 2070 SUPER graphics adapter to latest version.
You can download their latest driver installer from their website or via Nvidoa GeForce Experience window.
I also had tried this with client program win7 version
Tired this thing again just in case..
but it couldn’t find the server, but win10 version did
I attached the dixag file of my secondary machine here
Hi Lea,
As video wall feature I expected to see a distributed picture among displays but, all shows the same extended desktop. How can I distribute extended desktop among displays in each wall?
Kind Regard’s
Solomon
Hi @majh0,
Thanks for sending the requested files.
I forgot to ask for the dxdiag of your secondary machine too..
Can you also send it here?
By the way, did you also try with Windows 7 Viewer app v0.9.32 on your secondary machine?
Hi @homebr3w,
spacedesk Driver/Server does not support Windows 7 any more (Windows 7 life cycle has expired). At your own risk spacedesk Windows 8.1 driver can still be installed on Windows 7.
For viewer, you can still install the recent spacedesk Windows 7 Viewer app v0.9.32 available on our website too.
Hi @k0lk,
I see..
In that case, could you please run dxdiag.exe on your primary machine then select “Save All Information” and send us the Dxdiag.txt file.
Hi @jing,
For further analysis, could you please send us the following:
– run dxdiag.exe on the primary machine, then select “Save All Information” and send us the Dxdiag.txt file
– spacedeskSetup.log file located in C:\Users\Public folder
Hi @notbreack,
spacedesk does not support Windows 7 any more (Windows 7 life cycle has expired).
At your own risk spacedesk Windows 8.1 driver can still be installed on Windows 7.
Hi @eljuan,
The traces you posted does not show any spacedesk traces.
Could you please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.