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  • #13138

    Hi @s-kourisgmail-com,

    Unfortunately, the spacedesk Windows 10 Viewer is exclusively available for download through the Microsoft Store only. however, you can instead use HTML5 viewer or download spacedesk Windows 7 viewer as a substitute which can be found directly on our download page.
    Link: https://forum.spacedesk.net#download

    #13132

    Thank you very much for sending the diagnostic logs.
    We will analyze this and get back to you as soon as we have an update regarding this issue.

    In the meantime, you can use other spacedesk viewers such as HTML5 and for other devices as well which can be found on our download page.
    Link: https://forum.spacedesk.net#download

    #13125

    回覆至: WiFi without internet

    Hi @jdfnnl,

    Yes, you can actually use spacedesk via a Wi-Fi direct connection.
    Please refer to the Performance Tuning -> Wi-Fi Direct chapter in the user manual https://forum.spacedesk.netuser-manual/#item_510.

    #13124

    Hi @rlino,

    In order for us to further investigate this problem, could you please send us the diagnostic logs of the issue?
    On your primary machine, Just follow the steps below:
    – open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
    – click the Diagnostics on the left side panel
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – connect your viewer app and reproduce the disconnecting issue
    – switch Diagnostic Collection OFF
    – click Save All Information button (if message box appears, just click No to proceed)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #13123

    Hi @george9812,

    There are various reasons for network discovery issues (e.g., Third party firewall, VPN, etc.), please check the Troubleshooting – Network Connection chapter in the user manual. https://forum.spacedesk.netuser-manual/#item_489

    on the other hand, if your secondary device is Android, you can also try connecting via a direct Android USB cable for a much stable and better performance. Please refer to the chapter Direct USB Cable Connection (Android only) in the user manual https://forum.spacedesk.netuser-manual/#item_11689.

    george9812
    參與者

    I’ve tried to connect a Lenovo Tab P11 Pro to Win 11 laptop via a direct connection, using a usb-c to ethernet adapter, a crossover adapter and an ethernet cable. Unfortunately, spacedesk doesn’t see my connection.

    As a matter of fact, the tablet has seen the ethernet cable just after I set a static ip.

    #13120
    jdfnnl
    參與者

    I would like to ask if anyone has had luck using spacedesk wirelessly without the internet. In other words, I am looking for a method of configuring a second monitor without usb using Wifi direct or the like.

    #13114

    Hi @DEMON,

    For further analysis, could you please send us the diagnostic logs of the issue.
    On your primary machine, Just follow the steps below:
    – open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
    – click the Diagnostics on the left side panel
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – connect your viewer app and reproduce the black screen issue
    – switch Diagnostic Collection OFF
    – click Save All Information button (if message box appears, just click No to proceed)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #13107
    spacedesk Marcel
    管理員

    Yes, correct. USB connection is always more stable and more performant than WiFi.
    spacedesk native USB support for Android can be enabled in spacedesk Driver Console
    (just make sure you run latest spacedesk version on Windows PC and on Android).

    Hi @Astrograph,

    You can do this in videowall by manually editing the position and resolution of your two viewer machines.
    We suggest the workaround steps below.

    The initial setup will be something like this:
    -Screen #1 = Main monitor (1920 x 1080) <-assuming this is your main monitor's resolution. -Screen #2 = spacedesk viewer 1 (1920×1080). -Screen #3 = spacedesk viewer 2 (1920×1080). -Wall 1 = default (3840x1080) <- feel free to use your desired resolution. 1. connect your 2 spacedesk viewers to your main monitor. 2. Open spacedesk Driver Console and enable Videowall mode 3. Assign all clients connected to Video Wall. - You will see on Connections -> Active (2 connected), click viewer 1, then click the Videowall tab in the right panel
    – In Wall Index box, enter any value e.g. “1”, then it will create a Video Wall1 underneath CONTROL
    – Then right-click to viewer 1, then select “Assign to Wall 1”
    4. change the height of wall 1 to 1080 to match the height of your viewer 1
    5. click viewer 2 and assign it to wall 1
    6. set its X position to ‘1920’ to put it beside the viewer1.

    Question “does it work on integrated gpu? I use ryzen integrated gpu”
    Answer: As long as your GPU is up to date, there should be no issues.

    #13097

    回覆至: Spacedesk setup error

    Hi @trGTR,
    it looks like the installation did not generate a log file..If there’s no spacedeskSetup.log file generated, then it means the MSI installer hangs before spacedesk driver installation even started.
    In this case, we will request for the msi trace (msiexec.exe) of the spacedesk MSI installer.
    For assistance, please download the spacedeskMsiTraceGenerate.zip here:
    https://www.dropbox.com/s/vr17lj6n63k52rh/2022_spacedeskMsiTraceGenerate.zip?dl=0
    – extract the zip file
    – copy the most recent spacedesk MSI installer (spacedesk_driver_Win_10_64_v1046_BETA.msi) inside the folder then click the get_trace.bat
    – the script will prompt you to enter the MSI file name then press enter
    – it will run the spacedesk installer until you encounter the error
    – please send the spacedeskmsi_trace.txt generated inside the folder together with the dxdiag file and setupapi.dev.log file located in C:\Windows\INF

    #13096

    回覆至: cannot detect server!

    Hi @K1000,

    Could you please check the following:
    1. Check your WiFi router settings if it has client isolation enabled.
    This setting prevents direct communication between connected devices/computers.
    2. Do you have VPN (Virtual Private Network) active? If yes, please disable it.
    3. Check on your iOS Viewer Settings -> Privacy -> Local Network, if spacedesk is on the list and enabled?

    For assistance, please also refer to the Troubleshooting -> Network Connection chapter in the user manual https://forum.spacedesk.netuser-manual/#item_489.

    #13095

    Hi @rlino,
    Were you trying to connect via USB or Wifi?
    please make sure both your Spacedesk Driver and Android viewer are updated to the latest versions.
    also, please check for a detached display. You can check and attach the display by going to Windows Display Settings -> Multiple displays -> Extend/Duplicate display.

    as for @Eklein,
    Do you have Nvidia ShadowPlay/In-game Overlay/screen recording currently active on your primary machine?
    If yes, please disable it on Nvidia GeForce Experience app, then maybe reboot your primary machine and try again with spacedesk.
    You can check all incompatible software on spacedesk Driver Console -> fer Diagnostics -> Incompatible Software Products.

    #13091
    K1000
    參與者

    I have installed spacedesk on the windows 10 computer and on the iphone12 mobile. They are connected to the same network and I have given permission to access the private and public network from the firewall. But I keep getting the msn “cannot detect server!”

    #13084

    回覆至: Spacedesk setup error

    trGTR
    參與者

    C:\Users\Public located in the directory “space desk Setup.the “log” file does not appear to me

    #13073
    spacedesk Lea
    管理員

    Hi @chirag_99,

    qWave (Quality Windows Audio Video Experience) feature must be installed in your Windows 7 machine.
    There are some cases that it’s already installed, but corrupted or maybe your machine is missing some Windows updates.
    Please also check if KB2533623 and/or KB3063858 Windows 7 update are installed on that machine.
    If not, please download this KB updates from Microsoft and try again with spacedesk installation.

    #13070
    spacedesk Lea
    管理員

    Hi @mgnt-advgmail-com,

    Thanks for reporting this issue. We already forwarded the account registration issue to our web administrator.
    We will get back to you as soon as we fixed this issue.

    We are glad to hear that you were able to install spacedesk properly.
    In case you encounter other issues, just let us know.

    #13062
    spacedesk Lea
    管理員

    I moved my reply here..

    Hi @mgnt-advgmail-com,

    Thanks for sending the setup logs.
    Please try to reboot your primary machine, then try again to uninstall spacedesk (in a regular way) via msi installer “Remove”, or via Windows Control Panel -> Uninstall program.

    Manual uninstallation of spacedesk should only be done in exceptional cases if needed and for advanced users only or if previously discussed with spacedesk support team.

    #13060

    Hi, @lea. Let’s talk here. I believe you replied the wrong post haha. I cannot see anything related to spacedesk on my app list. On the surface, it seems as if I never install spacedesk. However, if I check device manager and registry. The trace of spacedesk is here.

    #13057

    I tried to install spacedesk on windows 11 and it stucks. So I kill the process on the background. Then, when read the documentation, I realized that I might need to uninstall stuff. But when I uninstall stuff manually. It stuck too. Now, I cannot install or uninstall stuff. Both of the process stuck. Can admin please help me take a look? Thank you!

    log and screenshot are here: https://litter.catbox.moe/qmlw5j.zip. It is ~900KB

    #13050
    spacedesk Lea
    管理員

    Hi @lujsilva,
    To connect via spacedesk HTML5 Viewer on your WinRT 8.1 tablet, just open a web browser e.g. Google Chrome, then go to https://viewer.spacedesk.net/ and connect to the IP address of your primary machine.

    If spacedesk HTML5 Viewer page is not loading, please try to clear your cache in the web browser.

    #13049
    spacedesk Lea
    管理員

    Hi @faberoski,
    Please try to clear your cache in the web browser and try to load again the spacedesk HTML5 Viewer page.

    #13047
    spacedesk Lea
    管理員

    Hi @averyspace,
    Your spacedesk Driver version is already outdated.
    It might not be compatible anymore with your latest Viewer app.
    We recommend you to also update to the latest driver version from the website.

    Have you already check the chapter Troubleshooting-> Network Connection in the user manual?
    https://forum.spacedesk.netuser-manual/#item_489.

    By the way, we moved your post to a separate topic to avoid confusion.

    #13030
    spacedesk Lea
    管理員

    Hi @razor,
    Do you have Nvidia as your main graphics adapter?
    If yes, please make sure that Nvidia ShadowPlay/In-game overlay/screen recording is disabled while spacedesk viewer is connected.

    If the suggestion above did not help, please send us the diagnostic logs of this issue.
    Just follow the steps below:
    – open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
    – click the Diagnostics on the left side panel
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – connect your viewer app and reproduce the black screen issue
    – switch Diagnostic Collection OFF
    – click Save All Information button (if message box appears, just click No to proceed)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #13029
    spacedesk Lea
    管理員

    Hi @keeg1483j,

    For clarification, did you get blue screen of death (BSOD) crash during spacedesk installation? or upon viewer connect?

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save All Information”, save the output file (dxdiag.txt)
    – most recent dump file (*.dmp) of your BSOD with spacedesk which is located in C:\Windows\minidump folder.
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    By the way, we moved your post to a separate topic to avoid confusion.

    #13026

    Hi @DamDam,
    Can you further elaborate on your issue regarding duplicating/projecting Display? 
    1. Is there no option for ‘duplicate’ in your PC settings at all? or…
    2. do you want to just project your secondary machine to multiple screens?  

    If #1 is the case, can you please check if your primary graphics adapter is updated and has WDDM version 2.0-above?
    You can check the WDDM version by opening dxdiag.exe.
    -Search “dxdiag” on the search menu, or simply do Windows key + R, then type “dxdiag.”
    -Then click the Display tab.
    Check the “Driver Model” box underneath the “Drivers” box.

    You can also refer to the chapter “Windows 11/10 Desktop Duplication (mirror) option not available” in the user manual https://forum.spacedesk.netuser-manual/#item_482

    If #2, please refer to this topic, which covers duplication across multiple screens.
    Link: https://forum.spacedesk.netforums/topic/duplicate-to-two-other-displays-on-windows-10/

    #13023
    keeg1483j
    參與者

    I have the same problem with crashes. I tried to delete spacedesk entries in registry but even with administrator access I can’t delete them. I have the latest display drivers from nvidia. I have the nvidia gforce gt710 driver version 30.0.14.7430 2/24/2023. I have 3 screens trying to run 4. my email is [email removed by Admin]

    #13004

    回覆至: Question about USB

    spacedesk Marcel
    管理員

    Yes, correct! spacedes Driver Console cannot YET switch OFF Local Area Network (wireless and cable). In one of the very next spacedesk releases this will be fixed. Then you will be able to switch LAN connections ON/OFF independently of the USB connections. In the meantime you can still clearly recognize if the connection is over USB or LAN. Just look underneath CONNECTIONS branch in Driver Console.

    A USB connection looks like this (contains the term USB):
    SM-G991B \\?\USB#VID_18D1&PID_2D01&MI_00#6&164e7346&bc&0000#{09daef26-7ee9-4bfe-a046-a8a4ea91a2cc}

    A network connection looks like this (contains an IP Address):
    SM-F936B 192.168.10.113:13978

    Thanks also for the hint that spacedesk Driver Console does not remember Window position. We might consider adding this.

    #12987
    spacedesk Marcel
    管理員

    Sollen nur abwechselnd zwei vorhandene physikalische Bildschirme gespiegelt werden? Oder soll nur ein vorhandener physikalischer Hauptbildschirm gespiegelt werden und ein zusätzlicher virtueller Erweiterungsbildschirm erzeugt und angezeigt werden?
    Beide Varianten können durch zwei parallel betriebene Windows Viewer realisiert werden. Beide Viewer Anwendungen (Windows 7 Viewer) können auf der selben Windows Client-Maschine betrieben werden. spacedesk erzeugt in diesem Falle zwei virtuelle Zusatzbildschirme. Diese beiden Zusatzbildschirme können über Windows Display Control Panel so konfiguriert werden, dass sie entweder zwei vorhandene Monitore spiegeln, oder ein vorhandener physikalischer Monitor gespiegelt wird und ein weiterer virtueller Monitor im Erweiterungsmodus betrieben wird. Auf der Client Maschine kann nun beliebig von der einen Viewer-Anwendung (Bildschirm) zur anderen gewechselt werden.

    #12974
    spacedesk Lea
    管理員

    Hi @d-fehnmuench-energie-de,

    Based on the diagnostic logs you sent:
    1. You have a third party antivirus software (G DATA Security Client) on your primary machine, please make sure to add spacedesk in the exception list to allow incoming and outgoing connection.
    2. There are 2 network adapters currently active in your primary machine, Telekom.de 2 (Mobilfunk) and emuench.local(WLAN).
    On which network does your iPad device connected?
    Also please also try switching the Network Profile to “Private”.

    For assistance, please check the chapter “Troubleshooting -> Network Connection” in the user manual https://forum.spacedesk.netuser-manual/#item_489.

    #12972
    Werner Naef
    參與者

    Ganz herzlichen Dank für die Antwort.

    Das Benutzerhandbuch hatte ich bei der Installation durchgearbeitet. Leider hatte ich damals, und das habe ich auch heute noch, keine Lösung für mein Anliegen gefunden.

    Nochmals:
    1. Der angeschlossene LapTop muss im Erweiterten Modus bleiben !
    2. Ich will zu 80% den Hauptbildschirm des angeschlossenen LapTop’s spiegeln und hin und wieder auch den Erweiterten Bildschirm.

    Bisher habe ich mit:
    – Teamviewer (leider automatischer Unterbruch nach einer gewissen Verbindungs-Zeit, muss dann neu aufgebaut werden)
    – Anydesk (seit über einem Jahr, jeweils Abbruch nach ca. 20 Minuten Verbindungs-Zeit, muss dann neu aufgebaut werden)
    – Parsec (bisher beste Lösung mit geringster Systembelastung)
    – DWServices (gute Lösung, damit kann ich sogar im Betrieb zwischen allen, am LapTop angeschossene Monitoren, umschalten
    gearbeitet.

    Sollte ich doch noch meine Ideen und Wünsche mit spacedesk umsetzen können, nehme ich dieses Programm gerne in die Testreihe auf.
    Mit Gruss und noch einmal besten Dank für die Antwort
    Werner Naef

    #12967
    spacedesk Lea
    管理員

    Hi @eliane-peixoto7,

    On which viewer app are you trying to discover and connect? Android/iOS/Windows?

    For further analysis, please send us the diagnostic info on your primary machine.
    Just open the spacedesk Driver Console app -> Diagnostics -> click “Save All Information” button.

    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #12966
    spacedesk Lea
    管理員

    Hi @werner-naef,

    To switch to/from Desktop Extension/Duplication, please check the chapter Configuration and Settings -> Windows Driver (Primary Machine) -> Desktop Extension or Desktop Duplication (mirror) Settings in the user manual https://forum.spacedesk.netuser-manual/#item_469.

    #12957
    spacedesk Lea
    管理員

    Hi @user-758487987,
    It’s possible that your main monitor display got detached.

    Please try the suggestions below:
    1. Please check if you can still discover your primary machine while still in black screen. If yes, can you please try to reconnect the spacedesk viewer and check if it will reattach you main monitor display.

    2. Try to blindly attach the main display using display switch. Just press the Windows logo key + P hotkey maybe a few times to try to switch to desktop extension or duplication. For assistance, please check the “Configuration and Settings > Windows Driver (Primary Machine) > Desktop Extension or Desktop Duplication (mirror) settings in Display Switch” chapter in the user manual – https://forum.spacedesk.netuser-manual/#item_471

    #12943
    jharris1993
    參與者

    Greetings!

    My issue:
    While using MSFS 2020, the “glass cockpit” instruments, (the “glass screens”), are too small for me to see on my monitor, making aircraft with them impossible to fly.

    Further issue:
    Though it is possible to buy external instrument displays, (and many people have bought them to build impressive cockpits!), the cost is prohibitive for me, being retired and on a relatively modest income.

    Several users recommended various solutions, among them being Spacedesk.

    After trying several, I found Spacedesk to be exactly what I needed. I could take a couple of older, (and hence obsolete), Android tablets, put Spacedesk on them, and Voila! – I have the expanded display capability I need. (See attached screen shot)

    Ref: The forum article describing my setup
    https://forums.flightsimulator.com/t/post-your-cockpit-pictures-here/125306/1587

    I really appreciate the ability to use Spacedesk without onerous licensing fees, (though I would not mind being able to buy them a couple of beers and a pizza or two), and what questions I have had, (the software virtually runs itself with minimal configuration), were answered promptly and courteously.

    Perhaps there will be the occasional issue that pops up, but I am confident that Datronicsoft and their user community will be able to handle things as they have done before.

    Thanks again for a wonderful piece of software!

    Jim.

    • 該主題由 jharris1993 於 1 years, 5 months ago 修改。原因:Add link to MSFS topic
    • 該主題由 jharris1993 於 1 years, 5 months ago 修改。
    附加檔案:
    你必須 登入 才能查看附件檔案。
    #12926
    spacedesk Marcel
    管理員

    The two above answers have some limitations (see 1+2 below).

    1. Lea’s answer is correct but it needs spacedesk Video Wall option enabled.
    Video Wall mode has slightly less performance than regular mode.

    2. DennisW87 is talking about hardware graphics adapters. I doubt that this is relevant here.
    spacedesk is all about adding USB or networked displays without any graphics adapter hardware.

    3. The ulimate answer: Windows actually does not support mirroring more than two displays.
    However, you can use the trick below:
    => Go to spacedesk server window and click “Clear All Display Settings” on menu
    => Connect up to 3 spacedesk viewer and make sure that all viewers are in extension mode
    => Press “Windows key + P” combination, then select “Duplicate”
    PS: This will only work if your primary machine is Windows 10 or 11 and has latest graphics adapter
    supporting WDDM 2.0-above driver model (you can check it by running dxdiag.exe).

    #12924
    spacedesk Marcel
    管理員

    Glad to discuss this a bit more in detail below:

    1. Game stuttering probably doesn’t originate from difference in frame rate. Probably it rather comes from game and spacedesk encoding competing for CPU resources.

    2. Framerate cannot easily be increased because spacedesk is using CPU encoding for each frame (this applies to both USB and network connection). CPU load would increase and even latency might increase since encoding would possibly take more time.

    3. Hardware encoding by spacedesk would be prerequisite for increasing the framerate. Even without increasing the frame rate it might be the solution for the above named problem. Even at the existing frarate the stuttering might decrease if the game has enough CPU resources available (not taken away by spacedesk CPU encoding any more).

    Now the big question: When will spacedesk support hardware encoding?
    The answer: No specific scheduly yet…

    #12923
    Potato
    參與者

    Thanks for the reply. I will answer some questions.
    The secondary machine is Andoroid.
    No warning was displayed during frame drop.
    Spacedesk is connected via Wi-Fi.
    It happens immediately upon connection.

    #12922
    spacedesk Lea
    管理員

    Hi @talakazamadsa,
    Please follow the steps below:

    1. run “shell:appsfolder”
    2. find “spacedesk VIEWER” then right-click -> create shortcut to desktop
    3. run “shell:startup”
    4. copy the shortcut file (spacedesk VIEWER – Shortcut) from desktop to shell:startup folder

    #12921
    talakazamadsa
    參與者

    I want to have my spacedesk VIEWER machine(Windows 10) to run on startup, however I can’t find the startup file anywhere. I tried right clicking the program on the taskbar however there is no “open file location” option. Nor was able to find the file while scanning the computer. Any help would help a lot!

    #12919
    spacedesk Lea
    管理員

    Hi @potato,

    Can you please tell us your secondary machine? Is it Android/iOS/Windows?
    Did you notice any spacedesk warning notification on your primary or secondary machine during frame drop?
    Is spacedesk connected over a wifi network?
    Does it happen immediately upon connection? Or it takes a while before it starts to happen?

    Please also try some of the performance improvement steps available in the chapter Performance Tuning in spacedesk user manual https://forum.spacedesk.netuser-manual/#item_505

    If the suggestions above did not help, could you please send us the diagnostic logs for this issue?
    – open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
    – click the Diagnostics on the left side panel
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – try to connect your viewer app and reproduce the frame drop issue
    – switch Diagnostic Collection OFF
    – click Save All Information button (if message box appears, just click No to proceed)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #12917

    回覆至: Unable to Connect

    spacedesk Lea
    管理員

    Hi @dmill,
    Thanks for the info.

    For further analysis, could you please send us the diagnostic logs of your Windows 10 machine with spacedesk version 1067.
    Just open the spacedesk Driver Console -> Diagnostics -> “Save All Information” button (if message box appears, just click No to proceed).
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #12915
    Potato
    參與者

    I often experience frame dropping-like phenomena when using Spacedesk.
    I would like to know the cause and countermeasures because it is difficult to use.

    #12909

    回覆至: Error

    spacedesk Marcel
    管理員

    These problems usually happen on old Windows 8.1 or Windows Server 2012/2016. Please check instruction manual chapter “Windows 8.1 Limitations and Unsupported Features”. https://forum.spacedesk.netuser-manual/ This paragraph tells how to install qwave which is prerequisite for spacedesk Driver.

    #12897

    回覆至: Unable to Connect

    spacedesk Lea
    管理員

    Hi @dmill,
    What is your secondary machine? Android/iOS/Windows?
    Which spacedesk Viewer app are you using?
    Please make sure that viewer app is also updated.

    #12895

    回覆至: Unable to Connect

    dmill
    參與者

    Just to update I uninstalled spacedesk_driver_Win_10_64_v1067_BETA and installed spacedesk_driver_Win_10_64_v1023_BETA and was able to connect, but it’s an expired driver. When updated to spacedesk_driver_Win_10_64_v1067_BETA I cannot connect.

    #12888

    回覆至: See only Background

    spacedesk Lea
    管理員

    Hi @toem,
    Tha spacedesk display connected is in desktop extension mode, you can verify it by opening the Windows Display settings and you will see an extension screen beside your main monitor screen.

    If you want to duplicate/mirror your main monitor screen to your spacedesk viewer app, just select the “Duplicate” option in the display settings or use Display switch (Windows logo + P hotkey).

    For assistance, please check the chapter – Configuration and Settings -> Windows Driver (Primary Macine) in the user manual https://forum.spacedesk.netuser-manual/#item_469.

    #12887
    el_viejo
    參與者

    hi @lea, since the release and installation of v1.0.67 i was able to switch back from windows 7 client version to the ms store version of spacedesk viewer without any unexpected interruptions. so the issue is closed. thank you very much.

    #12875

    回覆至: New screens added

    spacedesk Lea
    管理員

    Hi @peter-br,

    spacedesk is a multi-monitor app that creates virtual display screens.

    You can duplicate your main monitor screen to multiple spacedesk viewers connected, just that Windows Display Control Panel/Settings user interface does not support it. This applies to spacedesk and all other displays.

    We suggest the workaround steps below to mirror your main monitor to all spacedesk displays.
    1. connect your 3 spacedesk viewers, so the setup will be something like this:
    — Screen #1 – main monitor (1920×1080)
    — Screen #2 – spacedesk viewer 1 (1920×1080)
    — Screen #3 – spacedesk viewer 2 (1920×1080)
    — Screen #4 – spacedesk viewer 3. (1920×1080)

    2. Open spacedesk Driver Console and enable Videowall mode
    3. Assign all clients connected to Video Wall.
    — You will see on Connections -> Active (2 connected), 2 spacedesk clients connected, click one of them, then click the Videowall tab in the right panel
    — In Wall Index box, enter any value e.g. “1”, then it will create a Video Wall1 underneath CONTROL
    — Then right-click the other spacedesk clients below, then select “Assign to Wall1” and also change its dimension too
    4. Change dimension of Video Wall1, by clicking it underneath CONTROL, set the Size (Width:Height) to 1920 : 1080
    5. Open Windows Display Settings, and you will see an extended display (this is the videowall 1), switch it to Duplicate the main display.
    You can do it via Display switch (Windows logo + P hotkey) then select Duplicate.

    #12874
    spacedesk Lea
    管理員

    Hi @robinson-castro,
    spacedesk Android USB cable connection feature requires Android Open Accessory (AOA) protocol to be supported in your android device.
    Please verify if your Huawei Matepad 11 with Harmony OS supports accessory mode (Android Open Accessory (AOA) protocol).

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