Muy buenas. Estoy usando Spacedesk sin problemas en un ordenador con la versión 2.1.16. En cambio en otro ordenador similar con igual versión de Avast pero con Spacedesk versión 2.1.21 se bloquea el acceso a las pantallas remotas (en ambos casos son tablets). Configuro el firewall para que permita todos los servicios y programa de Spacedesk y no funciona, sólo lo hace si desactivo por completo el firewall. Ya no cuento con el instalador de la versión 2.1.16, sino probaría de reemplazar la v 2.1.21 por la v 2.1.16
¿ Alguna sugerencia ?
Gracias
Hello,
I use Spacedesk with Windows 11 and a Samsung Galaxy Tab S2 tablet. When I connect using wifi connection, everything is normal. However, when I connect it with USB, it doesn’t connect normally. The tablet can connect to the server, but the screen remains black. The touch function is still working, indicating that there is a connection between the tablet and the computer. I have tried various solutions but have not been able to solve the problem. Can you help me? Thank You.
Hi @misovicb,
the spacedesk Driver should be able to handle multiple client connections.
Were you not able to connect the two Android tablets?
Please download and install the latest spacedesk Driver v2.1.21.
unsure how else to put this, but the SpaceDesk version that I’ve been running with, 2.1.14 was causing USB driver issues with a Logitech G733 Lightspeed receiver, and the only way to get it to work is uninstalling Spacedesk, getting the receiver working, then reinstalling. Is this fixed in an update? Event Viewer events relating to the receiver are included.
Hello Lea. Thank you for the reply.
The Fire HD tablet is set to its native resolution of 1280×800.
I’ve tried all of those things. I’ve tried 60 fps, then 30 fps. I’ve adjusted the image quality to low. I’ve changed the settings to 16-bit and 32-bit color. I’ve tried using a different USB-C cable and changed the connected USB-C port on my GPU and then to my motherboard.
The PC’s cpu usage isn’t high, the spacedesk process is using 0% when the issue happens.
None of these things did anything to change the the issue I described.
———- Forwarded message ———
Od: Božo Mišović <bozomisovic@gmail.com>
Date: V ned., 21. jul. 2024 ob 13:14
Subject: Possiblity to drive two (2) different remote Android tablets (SAMSUNG TAB) by one Win10/SpaceDesk server/console??
To: <info@spacedesk.net>
Dear SpaceDesk support vendor
Should you inform me, if it should be possible to drive SIMULTANEOUSLY two (2) different remote Android tablets (SAMSUNG TAB) by one Win10/SpaceDesk server/console or you have some app solutions for my request?
This moment, I have established correct IP communications, between the:
– SERVER/IP=172.16.1.117
– TAB1/IP=172.16.1.119
– TAB2/IP=172.16.1.122
But SpaceDesk app operated correctly just by the one remote tablet!??
Configuration files in attached files!!
Kind regards
Bozo
email: bozomisovic@gmail.com
My tablet model is lenovo P12(TB370FU).
I have never used USB hub for the spacedesk usage.
Also, I have connected my tablet to both USB 2.0 and 3.0
Everything connects and displays properly on the tablet as a 2nd PC display but then it goes from full frame rate to less than 1 fps after less than a minute while using the Fire HD tablet as 2nd PC display. Using the USB-C to USB-C tablet to Windows 10 PC. Turning off and on the spacedesk resolves the issue but it returns again in less than a minute.
I’ve tried changing the FPS to 30, lowering the image quality, changing the color bit depth/format. Same issue with these settings. I’ve rebooted everything. Same issue.
Everything is up to date. Installed it via the Google App store onto the Fire HD tablet. I also have an Amazon Fire HD 8 (2020 model).
I see multiple people in this thread with my same issue: https://forum.spacedesk.net/forums/topic/usb-tethering-lag-fire-hd-8/
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該主題由
Castaa 於 2 months, 2 weeks ago 修改。
Hi @juventino,
thank you for the diagnostics.
It seemed that the Android device was able to stay connected up to one hour.
The traces did not indicate any errors in the first 10 minutes of connection.
So far, we could not reproduce the issue on our side.
Could you please share how spacedesk is being used and which applications are running on your machine?
Is the Android device plugged to a USB hub or directly to a USB port?
Have you tried to plug the device in a USB2.0 or USB3.0 port?
Is USB debugging of the device disabled?
PS: DebugView tool captures available traces of running applications. This is why there’s Oculus and other software’s traces in the log file.
Hi @hawak,
if you have HDR or 10-bit pixel format enabled, please disable it in Windows display settings or in the graphics adapter (e.g. Nvidia or AMD) control panel.
Both features are not supported by spacedesk.
For further details, please refer to our user manual topic “Windows 11/10 Known Issues and Unsupported Features” (https://manual.spacedesk.net/Windows1110KnownIssuesandUnsuppo.html).
Hi @donglee0612,
thank you for sending the diagnostic logs.
What is the model of your tablet?
Is it connected to a USB hub or directly to the computer port?
Have you tried to connect to a USB2.0 port?
Hi @donglee0612,
thank you for the diagnostics log.
Unfortunately, it did not show that the USB was plugged.
After checking the Diagnostic Collection box, did you reproduce the issue by connecting by USB?
Hi @kevins
We have a previous spacedesk users that verified that MS Flight Simulator does NOT support/recognize touchscreen input (in general not just in spacedesk).
And according to that user, it can only recognize mouse input from a remote display.
We can only suggest either of the following:
1. Use mouse touch which automatically activates on your second viewer connection.
Current spacedesk’s touchscreen only supports in first spacedesk display, so on your first viewer app just activate touch screen first, then connect a second viewer app where you can move your flight simulator app and try to send the mouse touch input from there.
2. Select relative touch input in your viewer app settings (the touch input will behave as mouse pad for your primary machine).
Hi @donglee0612,
did you wait for the “Save All Information” button to finish?
This will show the generated folder.
i also found out in the diagnostic logs, that it still showed oculus was being tracked and used even though no process is found, and in addtion, at the end of the log of “Debugview” it was saying “L5ProtocolFlowControl::WaitForAcknowledge failed!
L5CommServiceDesktop::FlowControlWait failed!
00003594 13:03:12 [4660]
00003595 13:03:12 [4660] All policies are allowed
Populating UpdatePolicy AllowList
00003592 13:03:12 [4660] SKU MDM licensing allow list string from SLAPI:
I have tried all the possible USB control options including File Transfer. There are ‘File Transfer’, ‘USB tethering’, ‘MIDI’, ‘PTP’, and ‘Smart Connect’.
I tried the exact same steps for the diagnostic collection and attached here.
I couldn’t find certain generated folder with that name format; therefore I have submitted the log file that has been downloaded with debug view zip files.
I also included entire downloaded files from diagnostic collection via following dropbox link.
https://www.dropbox.com/scl/fi/t3ugrz6zgyhmohpkzndch/2024-07-18-185900-spacedeskRuntimeDiagnostics.zip?rlkey=4qvvk1geovw9ktc53d9ojbw5n&st=db3pbi7f&dl=0
I have never used the oculus service when using spacedesk, it must be running in the background. i disabled it and rebooted, after 10 minutes it freezed again. I glance multiple times to see when it will crash.
Hi @donglee0612 & @xlab,
please make sure that “File Transfer” is the selected option on your Android device when using USB.
Hi @donglee0612,
please follow the diagnostic collection steps (screenshot attached) in the spacedesk Driver Console
and send us the generated folder e.g. YYYY-MM-DD-HHmmSS-spacedeskRuntimeDiagnostics.
Hi @wmartin573,
the spacedesk iOS viewer app is free to download from the App Store.
As per the discussion from the Apple community, this might point to a pending balance, subscription, or billing issue.
References:
https://discussions.apple.com/thread/253616908?sortBy=best
https://discussions.apple.com/thread/253947421?sortBy=best
1. Yes (and just stays on the last frame forever until usb disconnected manually)
2. No (after a few seconds after it freezes, the display disconnects but still shows the last frame on the tablet)
3. No
4. Yes
Diagnostic: https://drive.google.com/drive/folders/1cBNUSk5zOITN2xmmQJmeegkkKNcfVEvB?usp=sharing
Hi @juventino,
does the issue always happen?
Did the primary display freeze too?
Did spacedesk recover?
Have you tried a different USB cable?
To further analyze the issue, please send us the diagnostics.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and send us the generated folder (zipped/compressed).
In case the folder size exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
The usb method of using space desk works for a maximum for 10 minutes and then just freezes for no apparent reason, even when clean crisp quality at 60fps and no lag, so then i have to resort to Wi-Fi mode which increased lag and input delay but works flawlessly without freezes (only crashes when intensive programs are running on Wi-Fi and usb), i cant find any other alternative to this sort of software and i just want this fixed for me.
I have iPad 2021. When I plug it to laptop by any connection way there are very big freezes. I tried all settings changes but didn’t get any result. Is there any way to tune application for good and stable work?
Hi @xlab,
When the current version expires, spacedesk will still be able to connect but the image will be in black and white. A free version with extended expiry date will be released before December 31, 2024.
To further analyze the non-working USB cable connection,
please send us the diagnostics.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and send us the zipped folder.
In case the folder size exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
PS: This issue has been split from the other thread “Spacedesk not installing”
(https://forum.spacedesk.net/forums/topic/spacedesk-not-installing/?view=all).
Hi @xlab,
based on the setupapi.dev.log traces, it seems that it’s not only spacedesk that was having install/uninstall issue.
The marker “<ins>” appeared in several install/uninstall and did not continue:
– Device Installation Restrictions Policy Check
– Microsoft Bluetooth driver
(BTHENUM\{0000111f-0000-1000-8000-00805f9b34fb}_VID&0001000f_PID&1200\7&3025e752&0&6C24A62D7BF0_C00000000)
– Realtek WiFi 6 adapter
(PCI\VEN_10EC&DEV_B852&SUBSYS_485317AA&REV_00\00E04CFFFE88520100)
Have you tried a clean boot?
PS: Non-working USB topic has been split from this thread.
Ok so i retried installing it today, and it did work, however i did install the previous version(2.1.20), and even still the usb mode is not working, for now it works wirelessly however it would be great if the usb issue could be addressed as that is better in terms of speed etc., Also it says expiry of free version is Dec 31st 2024, what happens after that date?
Sorry for the late reply.
The other applications seem to be running at their usual 100+ fps even after I dragged them to the viewer while the viewer still runs at a very low fps. So even though my game says its running at 100+ fps, I can only see around 10 fps on my viewer.
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該回覆由
Blethz 於 2 months, 3 weeks ago 修改。
Hi @ivypolaris,
does it always work with 30 fps?
Please send us the diagnostics to further analyze the problem.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and send us the zipped folder.
In case the folder size exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
For some more info:
My pc is running an Nvdia GTX 650 and the latest version of Windows 10
My tablet is an Honor Pad X9
Hi @xlab,
could you please try the following?
– open the MSI installer from a different drive
– the default destination folder path is the Program Files, please change it to a different drive
If the suggestions above did not help, generate the MSI trace. Steps:
1. Download the spacedeskMsiTraceGenerate.zip here:
https://www.dropbox.com/s/vr17lj6n63k52rh/2022_spacedeskMsiTraceGenerate.zip?dl=0
2. Extract the zip file.
3. Copy the spacedesk MSI installer inside the extracted folder then click the get_trace.bat
4. The script will prompt you to enter the MSI file name then press enter.
5. Once the issue is reproduced, please send the spacedeskmsi_trace.txt generated inside the folder.
NOTE:
get_trace.bat executes the Windows msiexec command as documented in Microsoft: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/msiexec
Hi @monty1957,
Please make sure that you install the latest spacedesk Driver version.
You can download it from our website here – https://www.spacedesk.net/#download
Hi @qtei101,
thank you for the feedback.
We will now close this topic.
Hi @naketj98,
if you have HDR or 10-bit pixel format enabled, please disable it in Windows display settings or in the graphics adapter (e.g. Nvidia or AMD) control panel.
Both features are not supported by spacedesk.
For further details, please refer to our user manual topic “Windows 11/10 Known Issues and Unsupported Features” (https://manual.spacedesk.net/Windows1110KnownIssuesandUnsuppo.html).
Hi @qtei101,
we released spacedesk Driver v2.1.21.
Please let us know if it fixes the issue.
Hi @qtei101,
we are currently investigating the issue.
We will let you know once it is fixed and released.
For all those people who are thinking that I treated him too harshly:
1. Above he falsely claimed that he DID register CVEs (not true – he didn’t).
2. Above he contradicts his own previous post. He says that he ONLY WANTS to register these CVEs.
3. Above he confuses people about (ACE) vulnerabilities when none have ever been discovered.
4. Worse: Wants to CVE register ACE vulnerabilities without any indicator for their existence.
5. Worst: He connects password protection to non existing ACE vulnerability issues.
Can anybody see any good intentions here?
PS: If you think this is already bad, then you haven’t read his emails yet…
I changed the resolution to 3840×2160 by myself.
1, connect the TV by adb
adb connect xxx.xxx.xxx.xxx
adb shell
2, modify resolution by command wm
wm size 3840×2160
3 run app on TV
Done!
Hi Nicole,
Thanks for your quick response!
The Android viewer app can’t discover the spacedesk primary machine of the issued laptop. However, if I change the primary machine to the other laptop I mentioned, this one’s found.
Yes, I tried switching the Driver OFF and ON again several times without showing any difference.
Here’s the diagnostics: https://seafile.buhl.de/f/69a6fc9aa9a240c7a55b/
I tried to connect the viewer via primary machine (both IP address and name) and manually to the IP of the two available Network adapters that are shown in my console (Intel(R) Wireless-AC 9560 160MHz & Check Point Virtual Network Adapter For Endpoint VPN) as well as via USB Cable Driver Android without any success.
Thank you very much for your help!
Hi @harald,
can the Android viewer app discover the spacedesk primary machine?
Have you tried to switch spacedesk Driver to OFF then ON in the spacedesk Driver Console?
In case it did not help, please send us the diagnostics to further analyze the problem.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and send us the zipped folder.
In case the folder exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
Hi @orenyt,
did spacedesk connect properly?
Was it only keyboard that was not working?
If you are using the spacedesk Android viewer app, have you tried to connect by USB cable and check if the keyboard feature is working? (To connect by USB cable, enable “USB Cable Android” in spacedesk Driver Console https://manual.spacedesk.net/AndroidUSBCableConnection.html).
To further analyze the problem, please send us the diagnostics.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and send us the zipped folder.
In case the folder exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
The resolution is still 1920×1080.
Is there a possibility that apps works at FHD mode and external input(HDMI) and codec of video work at 4k mode?
It started to display a pop-up about viewer licensed for private non-commercial view on my pc and also on my devices Long Time ago (As Show in the Screenshot).
This started showing as what I Remember when I was disconnecting and reconnecting every time (At that time I had slow Internet (30Mbps Download/10Mbps Upload) And I was adjusting the settings. (So I don’t Make my Internet Super Slow).
And Also I Installed the program on 3 devices (My tablet/Phone/TV) To see which devices I will prefer that now is on my Tablet And TV (Because It’s useful to connect my PC to the TV “Wireless” Instead running a long HDMI Cable From other side the room to my tv).
Is there a way to appeal of fix this problem?
Thank you.
I’m using a Nvidia GTX 1660 Ti, with the goal of encoding with as little visual loss of quality (which I still notice with all the settings set to their maximum). This runs over a 5 Gbps USB link, directly connected to the GPU.
I’m looking to reduce CPU load to improve the performance of other software, as it is highly CPU-bound.
Hello!
Is there any way to increase color, contrast and so on?
I tried to tweak in NVIDIA, but there’s only main display.
Also In Windows 11 display settings ‘night color’ option works for only primary display.
To resolve the display issue you’re encountering while projecting on your Acer ONE 10 using spacedesk, start by ensuring that both your primary device and the Acer ONE 10 have the latest display drivers and software updates, including the most recent version of spacedesk. Next, adjust the resolution settings on your primary device to match the native resolution of your Acer ONE 10. Ensure that the aspect ratio on both devices is the same to prevent any stretching; this can usually be managed in the display settings by maintaining the aspect ratio option. Additionally, calibrate the display settings by exploring scaling options under “Scale and layout” in the display settings on your primary device. Check the orientation settings to ensure they are set correctly, opting for landscape or portrait mode as needed. Disconnect and reconnect the Acer ONE 10 from spacedesk, restarting both devices to reset the connection. If these steps do not resolve the issue, consider using third-party software like DisplayFusion to better manage the multiple displays and their resolutions. By following these steps, you should be able to eliminate the stretching and resolution problems and achieve a proper display on your Acer ONE 10.
Hi nicole,
thank you for the prompt response and for your help!
The native resolution in windows viewer is 1280×800.
Now it looks straight, but still stretched…
I’m trying to project on an Acer ONE 10; the version of my primary spacedesk is: 2.1.20, and of the viewer: Universal Windows app v0.0.33.0.
I tried to rotate from display settings in the primary and in the viewer, but it never looks good…
it´s stretched, like it was something of the resolution (which I also tried to change with no results). I need help!
