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Viewing 27 posts - 101 through 127 (of 127 total)
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  • in reply to: Switching server and client computers #5817
    spacedesk Marcel
    Keymaster

    Yes, this is possible. spacedesk Server and spacedesk Viewer for Windows (spacedesk Client) can be installed on the same Windows machine. This way spacedesk can connect in both directions.

    in reply to: display screen turned black and white #5810
    spacedesk Marcel
    Keymaster

    Just use the newest version always. Today (January 19th 2022) this is Beta RC v1.0.32 on Windows 8.1 and Beta RC v1.0.31 on Windows 11/10

    in reply to: Touchscreen not working on spacedesk Viewer for Windows 10 #5794
    spacedesk Marcel
    Keymaster

    It seems that touch DOES work on spacedesk Viewer for Windows 10 (from Microsoft store).
    However it seems to be very difficult to activate the functionality.
    Please try the steps below:
    -> Tap once to activate the green menu bar at the top of the screen.
    -> While the green menu bar is shown, do a three-finger-tap gesture
    -> This should bring up the dialog to enter touch mode
    Please let us know if this works for you.
    In the meantime we will consider to rework this user interface sequence and/or update the documentation.

    in reply to: Anfrage/Feature-Request #5792
    spacedesk Marcel
    Keymaster

    Thank you very much for the feedback. We will not be able to look into this any time soon. Too many higher prioritized and more general feature requests are still pending currently (e.g. WiFi Direct application support, Encryption/Password protection, etc.)

    in reply to: Chnaging Underlying GPU to be External GPU #5443
    spacedesk Marcel
    Keymaster

    Yes, we are aware of this. It would be a great feature to make the render adater configurable. Since spacedesk is free and development is driven by business customers, we will implement as soon as a business customer will pay for it. Currently we have no such request from any of our business customers.

    spacedesk Marcel
    Keymaster

    This problem is fixed in Beta RC v1.0.29
    If your system is affected, please look at this post above “WSL2 not starting after spacedesk installation”. It shows how the situation can be fixed.

    in reply to: WSL2 not starting after spacedesk installation #5418
    spacedesk Marcel
    Keymaster

    Currently it seems as if there could be a side effect with microsoft hyper-v virtualization infrastructure driver.
    It seems as if the problem could be solved by manually re-installing this driver.
    Please try the fix below and let us know if it solved the problem.
    1. Go to device manager -> Action -> add legacy hardware.
    2. Choose Option „Select hardware manual from list“ in the wizard
    3. Choose „Systemdevices“ in the list
    4. Choose „Microsoft“ in vendors
    5. Choose „microsoft hyper-v virtualization infrastructure driver“ in models
    6. Follow the wizard to finish the installation
    7. Restart the computer

    Attachments:
    You must be logged in to view attached files.
    in reply to: display screen turned black and white #5353
    spacedesk Marcel
    Keymaster

    Expired BETA version! Old outdated spacedesk BETA versions turn to black and white colors after December 31st 2021. Just download newest spacedesk version of Server software for Windows PC from https://forum.spacedesk.net and newest spacedesk Viewer version from App store for iOS, Android or Windows.

    in reply to: spacedesk apk 0.9.87 Problem #4957
    spacedesk Marcel
    Keymaster

    This issue has just been fixed. Please update to the newest most recent spacedesk Android Viewer version BETA RC 0.9.88
    For further information and discussion, please look at the top posts above.

    in reply to: Conexion pantalla principal #4732
    spacedesk Marcel
    Keymaster

    Please check the instruction manual how to configure the extended monitor.
    https://forum.spacedesk.netuser-manual/#item_469

    Configurations can be:
    – Desktop Duplication (mirroring)
    – Desktop Extension
    – Show on primary only
    – Show on secondary only (which seems to be your configuration)

    in reply to: Automatica server update #4708
    spacedesk Marcel
    Keymaster

    Yes, your observation is true in a way. Some versions DO NOT work with each other. Very often however, different versions also DO work with each other. We try to keep them compatible whenever we can. Still it is only safe when always keeping newest most recent version on both sides.
    The reason: spacedesk is still free and we still don’t have the budget to work on “automatic update” feature and on comprehensive release management. Currently we still focus our development capacities on new core features. The next one soon to come: Audio playback support

    in reply to: when connected, the screen is displayed and turns off #4620
    spacedesk Marcel
    Keymaster

    Do you have McAfee Antivirus-Software installed on the spacedesk Windows Pimary Machine (Server)? McAfee is known to cause such behavior.

    in reply to: Surface Studio 2 Resolution (4500×3000) #4580
    spacedesk Marcel
    Keymaster

    This resolution limit only exists in the old spacedesk Viewer for Windows 7.
    Please try the new spacedesk Viewer for Windows from the Microsoft Store.
    There you should be able to define any custom resolution up to the native resolution.

    in reply to: Not derecting #4577
    spacedesk Marcel
    Keymaster

    Are both PC and smartphone device connected on the same LAN (local area network)? Maybe a third-party firewall software installed? Or VPN active? Please also check chapter “Troubleshooting – Network Connection” in the instruction manual https://spacedesk.net/user-manual/

    in reply to: immediately exits the application on iOS #4574
    spacedesk Marcel
    Keymaster

    The application did not exit. Connection over the network is successful. It is currently showing a black screen (“Display Off). This can have two reasons:

    1. Is the additional display detached from Windows Desktop? Please check Windows Display Control Panel. If detached, then it can be attached for mirroring the existing display or extending the desktop by this additional display.

    2. Possibly an error has occured. Maybe an incompatible product (e.g. splashtop WiredX Display) is installed?

    Please also check chapter “Troubleshooting” in the instruction manual https://spacedesk.net/user-manual/

    in reply to: Mouse lock #4570
    spacedesk Marcel
    Keymaster

    Such “mouse cage” functionality is not supported by spacedesk. There are various 3rd party utilities to do this. Just google for something like “mouse cursor lock software for Windows 10”. Please let us know which one of these tools works best for you. Other users are ocasionally asking similar questions.

    in reply to: Error 2-5. Incompatible Display Hook Driver #4513
    spacedesk Marcel
    Keymaster

    Do you have anything to ask or discuss about spacedesk?
    This is the support forum for spacedesk made by datronicsoft.
    No support available here for DisplayLink, DuetDisplay or Twomon USB.
    These are all different products from different companies.

    spacedesk Marcel
    Keymaster

    We cannot test and analyze all Nvidia driver versions. All we know are the Nvidia driver versions of reported bluescreens. They all were below 461.09 (released: 2021.1.7). Thus we assume that any Nvidia driver version equal or higher than this should be save.

    in reply to: Incompatible display hook driver #4511
    spacedesk Marcel
    Keymaster

    Please check the instruction manual https://forum.spacedesk.netuser-manual/
    Look at the chapters below

    TROUBLESHOOTING
    – Known Issues, Problems and Limitations
    – Incompatible Third Party Products

    TROUBLESHOOTING
    – WINDOWS PC (PRIMARY MACHINE)
    – Incompatible Display Hook Driver Detected

    Running Windows 10? Then the problem is usually caused by splashtop Wired XDisplay.
    Uninstalling it will fix the problem.

    in reply to: Mouse lag sometime after connect to other device #4510
    spacedesk Marcel
    Keymaster

    spacedesk mouse can always be stuck due to network dropouts (better network connection -> less dropouts).
    In addition to this, there are situations when after being stuck first, the remoted mouse is still trailing.
    The reason: spacedesk mouse remoting network protocol is still lacking flow control.
    Fix is not expected any time soon (development is currently busy with higher prioritized issues and topics).
    Thus the only quick fix: Improve network performance and eliminate router. Routers always cause lags and hangs. Performance always improves when routers are circiumvented (either by connecting through WiFi-Hotspot or direct cable connection).

    in reply to: “Disconnected by server error” #4509
    spacedesk Marcel
    Keymaster

    Do you have McAfee antivirus software installed on the Windows machine? McAffee antivirus sometimes randomly disconnects spacedesk without any notification.

    in reply to: Use video wall on a 2 native monitor #2283
    spacedesk Marcel
    Keymaster

    spacedesk does neither touch nor use native display monitors plugged on the physical graphics adapter.
    spacedesk only creates virtual monitors for network connected devices, laptops and PCs.
    spacedesk video wall option can only use these additional virtual display monitors created by spacedesk.

    in reply to: Several test reports after use #2281
    spacedesk Marcel
    Keymaster

    spacedesk Windows Server always shows connected clients. Window can be seen in the taskbar and when maximized, it shows details about all connected clients.

    Nevertheless there will be a password option within the next few months.

    in reply to: IP Address don’t work #2280
    spacedesk Marcel
    Keymaster

    First question:
    Why still use the old Windows viewer? Have you tried the new one from the Microsoft store?
    Second question:
    Why connect manuallly via IP-Address? Does automatic discovery not work?
    Third question:
    If connecting manually by IP-Address – are you sure you are not accidentally using a local host address? These start 127.x.x.x

    spacedesk Marcel
    Keymaster

    splashtop wired XDisplay virtual display driver can be uninstalled and installed in their “Advanced” menu option.
    Then splashtop wired XDisplay cannot do Windows Desktop Extension any more (only Desktop Duplication / Mirroring).
    Then splashtop wired XDisplay can coexist with spacedesk.

    Currently splashtop wired XDisplay installs TWO virtual display drivers:
    OLD: WDDM Filter Hook Driver (for Windows 10 1511 which is not even supported by Microsoft any more!)
    NEW: WDDM IddCx Indirect Display Driver (for Windows 10 1607 and above)

    If splashtop only removed their OLD unused virtual display driver (WDDM Filter Hook).
    Then wired XDisplay could perfectly coexist with spacedesk and even do Windows Desktop Extension.

    splashtop users – please tell them! Send them the link to this thread…

    in reply to: Windows 11 #1385
    spacedesk Marcel
    Keymaster

    Current public spacedesk version BETA RC v1.0.4 supports Windows 11 Insider Previews.
    Please download and try it out.

    in reply to: Blue screen of death on intel device #1384
    spacedesk Marcel
    Keymaster

    Only two known reasons for BSOD crash on Windows 10:
    1.) NVIDIA graphics? Previous NVIDIA drivers were faulty. Update to 461.09 (dated1.7. 2021) or above.
    2.) USB Tethering? Some USB cable drivers crash. Update or don’t use USB Tethering.

Viewing 27 posts - 101 through 127 (of 127 total)