[spacedesk Marcel]

Thank you very much for previously sending in all your logs. We can see that spacedesk native USB connection is failing indeed with an unspecified error. It is very strange to see USB Tethering work while our native USB connection does not work. Does this happen on both of your Android devices? On your Redmi Note 8 Pro and your Prestigio MultiPad. Could you maybe also try a different cable? We never had any report of such a problem. If anyone else experiences a similar problem, please also reply to this thread.

[spacedesk Marcel]

We are closing this thread to avoid further confusion. Two different unrelated topics were mixed:
– spacedesk natice USB connection issue.
– WiFi immediate disconnect.
We will create a new forked thread for each one of the two.

[spacedesk Marcel]

Thank you very much for previously sending in all your logs. We can see that the initial connection was successful, but then immediately spacedesk driver software on Windows Primary Machine reports “Connection lost”. Currently, we cannot find any reason for the lost connection inside our software. Maybe your router or your Windows Firewall or your Antivirus got an update? Or can you think of anything else that has changed in your wireless network environment? Currently, we can only think of one further experiment to poke around in your wireless network environment on our side: Can you try to connect via HTML5 viewer from your Android device? (Link: http://viewer.spacedesk.net )
Note: Please make sure to clear your browser’s cached files, images and cookies first before accessing the HTML5 Viewer.
Only if this is successful, we can further analyze in our Android software if there is still any hidden disconnect problem.

• This reply was modified 1 week, 4 days ago by spacedesk Christian.
• This reply was modified 1 week, 4 days ago by Datronic Administrator.

[spacedesk Marcel]

Nobody has ever reported such a problem. If it continues after spacedesk is uninstalled, then it is very unlikely that it is related to spacedesk. Still we would like to troubleshoot as far as possible. First question: Did you already try if rebooting the machine fixes the flickering? Did you already try if updating your graphics drivers fixes the flickering? To help us understand your environment, please run dxdiag.exe (just type in “dxdiag”), click the button “Save all information” and send us the resulting text file. Could you also send us a video of your flickering. This might give us an idea of what kind of problem you are facing.

[spacedesk Marcel]

First of all: spacedesk is designed for use in the LAN (Local Area Network) only. Remote use is not supported. No plans for the future either….

However, you are exploring interesting limits here…
Thus we can take this a little bit further…

You might want to try two more different approaches:
1. Either try to connect with spacedesk HTML5 viewer
2. Or try disabling spacedesk Server Discovery on Android Viewer App (small checkbox at the bottom). Then add the IP Address of the spacedesk Server again manually. Then it will immediately connect if Server is accessible on the network.

Please let us know if one or both of these approaches work for you.

• This reply was modified 2 weeks, 5 days ago by spacedesk Marcel.
• This reply was modified 2 weeks, 5 days ago by spacedesk Marcel.
• This reply was modified 2 weeks, 5 days ago by spacedesk Marcel.
• This reply was modified 2 weeks, 5 days ago by spacedesk Marcel.
• This reply was modified 2 weeks, 5 days ago by spacedesk Marcel.
• This reply was modified 2 weeks, 5 days ago by spacedesk Marcel.
• This reply was modified 2 weeks, 5 days ago by spacedesk Marcel.

[spacedesk Marcel]

FYI: The message you responded to was spam – we removed it

[spacedesk Marcel]

A tentative fix for “High CPU Load” issue was just released on our download page http://www.spacedesk.net Please Update spacedesk Windows Driver to BETA RC 1.0.70 Please let us know if this new version fixes the issue for you.

[spacedesk Marcel]

Thank you very much for the information. Even though your manual registry removal seems to work on your machine, the officially suggested manual removal procedure is different. It is described in spacedesk instruction manual chapters “UNINSTALL ON WINDOWS PRRIMARY MACHINE” paragraphs “Troubleshooting Uninstall” ( https://manual.spacedesk.net/TroubleshootingUninstall.html ) and “Manual Uninstall” ( https://manual.spacedesk.net/ManualUninstallTroubleshootingOn.html ).

[spacedesk Marcel]

The schedule for spacedesk native USB cable support:
– On Apple iOS: USB cable support is soon to come (expected late 2023)
– On Android: USB cable support is already available (since early 2023)

In the meantime on iOS:
– Use USB-Tethering in the meantime (if the device supports it).
– Bypassing router can achieve almost similar performance as does USB. Configure Windows PC or Android device as WiFi Access Point (Hotspot) and connect to it before connecting spacedesk. Please check chapter “Performance Tuning” in the instruction manual.

[spacedesk Marcel]

spacedesk includes various device drivers. Device driver software can only be installed on Windows if holding admin priviles or individually assigned privilege. This is a Windows security feature which cannot be circumvented.

• This reply was modified 2 months ago by spacedesk Marcel.

[spacedesk Marcel]

Please check instruction manual chapter “UNINSTALL ON WINDOWS PRIMARY MACHINE” paragraph “Troubleshooting Uninstall” on https://manual.spacedesk.net/TroubleshootingUninstall.html

[spacedesk Marcel]

Yes, correct. USB connection is always more stable and more performant than WiFi.
spacedesk native USB support for Android can be enabled in spacedesk Driver Console
(just make sure you run latest spacedesk version on Windows PC and on Android).

• This reply was modified 4 months, 1 week ago by spacedesk Marcel.

[spacedesk Marcel]

Yes, correct! spacedes Driver Console cannot YET switch OFF Local Area Network (wireless and cable). In one of the very next spacedesk releases this will be fixed. Then you will be able to switch LAN connections ON/OFF independently of the USB connections. In the meantime you can still clearly recognize if the connection is over USB or LAN. Just look underneath CONNECTIONS branch in Driver Console.

A USB connection looks like this (contains the term USB):
SM-G991B \\?\USB#VID_18D1&PID_2D01&MI_00#6&164e7346&bc&0000#{09daef26-7ee9-4bfe-a046-a8a4ea91a2cc}

A network connection looks like this (contains an IP Address):
SM-F936B 192.168.10.113:13978

Thanks also for the hint that spacedesk Driver Console does not remember Window position. We might consider adding this.

• This reply was modified 4 months, 3 weeks ago by spacedesk Marcel.

[spacedesk Marcel]

Sollen nur abwechselnd zwei vorhandene physikalische Bildschirme gespiegelt werden? Oder soll nur ein vorhandener physikalischer Hauptbildschirm gespiegelt werden und ein zusätzlicher virtueller Erweiterungsbildschirm erzeugt und angezeigt werden?
Beide Varianten können durch zwei parallel betriebene Windows Viewer realisiert werden. Beide Viewer Anwendungen (Windows 7 Viewer) können auf der selben Windows Client-Maschine betrieben werden. spacedesk erzeugt in diesem Falle zwei virtuelle Zusatzbildschirme. Diese beiden Zusatzbildschirme können über Windows Display Control Panel so konfiguriert werden, dass sie entweder zwei vorhandene Monitore spiegeln, oder ein vorhandener physikalischer Monitor gespiegelt wird und ein weiterer virtueller Monitor im Erweiterungsmodus betrieben wird. Auf der Client Maschine kann nun beliebig von der einen Viewer-Anwendung (Bildschirm) zur anderen gewechselt werden.

[Author]

Posts