Search Results for 'spacedesk'

[morTimar]

I believe that it’s what is preventing spacedesk on the tablet seeing the spacedesk client on the laptop. It just ‘doesn’t work’.

Just to be on the safe side. The android device (client app) should see the “server” (WIN10 driver software) not the client software. I guess you installed it correctly since Wifi is working.

In this post I mentioned my setup and connection process for USB tethering.

If you allowed the installer to adjust the firewall and add spacedesk, it should work.

[RB]

Press the 3 dots in the upper right corner > Input devices > enable/disable as you need.

Ah – that’s good, thanks for pointing me at that.

Question:
The USB tethering can not be setup as “private” network. Please help me understand why that is important since you are using a cable between the 2 devices. What is the concern?

I believe that it’s what is preventing spacedesk on the tablet seeing the spacedesk client on the laptop. It just ‘doesn’t work’.

In Win10 networking it appears that the ‘public’/’private’ settings on networks allow differing things to pass through the connection. (I can only comment on what I’ve found and experienced, I’m NOT a network person at all).

About mouse speed, maybe change/reduce the client setting for “Quality / performance” a bit to see if that performs better.
Also you could use your Win10 hotspot functionality to have the shortest possible connection between devices to not have to go through the Access point which could be a limitation.

I’m already at 30fps and approx 60% for image quality.

Will try the hotspot idea.

[RB]

Environment:
PC: Dell Laptop using Windows 10 Pro v21H1
Tablet: Sony Xperia Z4 (SGP771), Android 7.1.1 (highest available for hardware)

Connection:
WiFi
(USB tether is not reliable due to Windows10 inability to assign tethered network connection as private network, despite best efforts)

Drivers:
Latest drivers downloaded from spacedesk.net within last week.
Android App uninstalled and reinstalled on tablet within last week.

Issues:
1) Regular disconnection issues, more than once an hour.
2) Mouse speed on 2nd monitor is far slower than on main monitor, and thus unreliable.
3) Touchscreen unreliability* means that mouse control on 2nd monitor is unreliable.

* Xperia Z4 tablet does not have oleophopic screen and thus deposits on screen can affect touchscreen by causing phantom inputs.

Suggestions:
1) RE Issue 3: Include option on Android App to disable touchscreen inputs.
2) RE Issue 2: Include some means of adjusting mouse speed on 2nd monitor
3) RE Issue 1: Improve reliability of connection. This Issue did NOT exist 6 months ago.

Please advise on methods to improve reliability of connection.

• This topic was modified 2 years, 10 months ago by RB.

[spacedesk Lea]

Hi @leopq,
Could you please run devmgmt.msc, click View tab -> Show hidden devices and View by Connections.
Then check if you find any spacedesk devices, please right-click uninstall it, especially spacedesk virtual HID device.
If there’s any devices underneath it, please delete them first before the spacedesk virtual HID device.

If the above suggestion does not help, please go to https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d and download the troubleshooter.
If spacedesk is not on the program list, just select “Not Listed” then paste the product code of v0989 MSI below:
spacedesk_driver_Win_10_64_v0989_BETA.msi: {5BDDEED1-A796-4811-BD50-811C680FF13B}

[spacedesk Lea]

Hi @michael-jilg,
spacedesk does not support ARM based processor for primary machine and native viewer apps. You can only use HTML5 viewer for this platform.
spacedesk only allows one HTML5 viewer connection at a time.

[spacedesk Lea]

Hi @raya2,
To further analyze the disconnection issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[Michael Jilg]

Hello spacedesk,
Hello community,

Currently, I’m working to reuse some old surface win rt 8.1 tablets to create a video wall with around 30 to 50 devices.

Question between: Are you able to compile a version for win rt 8.1 – arm-based processor?

The workaround is to use the HTML5 version in the web browser:
A single device is working proper. But as soon I connect a second device, it fails.
Even when I use another computer (for example, win 7 x64).
In the VIDEOWALL engine, the “device” appears only with one entry: Client ID 1111122222 and witches permanent between the two connected resources (pictures attached).
The server is running on a win 10 x64 machine, and works with other android, apple and windows clients without any problem.

Is there a way to connect multiple HTML5 clients in this way?

Thanks

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[Leopq]

I did everything that the manual said and it did not work, but there were drivers that were not in my pc and the keys “HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ spacedeskKtmInputMouse” and “HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ spacedeskDriverBus” were not deleted.

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[morTimar]

@raya2 you are asking for a USB connection without USB tethering from your Android.

yes, my server is windows & my client is an android device. I want to bring my windows 10 screen to my android device. (It’s an android 10 device)

ok, but you could use USB tethering from your Android WITHOUT actually tethering your Androids internet.
Internet would still be used from your Windows machine. It even works completly without an internet connection.

My setup:
– server WIN10
– client Android tablet
1. connect Android & WIN10 computer via USB
2. start USB tethering @Android device
3. In WIN10 network settings check status for the USB tetheriung adapter to get the IP address and add this IP in the spacedesk client of your Android device

Important for NOT using Androids internet connection (LTE, …)
In WIN10 you need to change the metric in the IP4 settings of your USB tethering network adapter as mentioned in that topic

So even if you are using USB tethering from your android that does not automatically mean your are using your mobile data plan if that is the concern why you don’t wanna use USB tethering.

[raya2]

@lea

I tried the ADB & entered “adb reverse tcp:28252 tcp:28252″ in the powershell of Android SDK platform-tools. Then used 127.0.0.1 in the android app of spacedesk. But it won’t work & gave me this error:

Disconnected by server error
Error Code: 2-5
Error Info: 0-5
Connected time: 00:00:01

[raya2]

I tried the ADB & entered “adb reverse tcp:28252 tcp:28252″ in the powershell of Android SDK platform-tools. Then used 127.0.0.1 in the android app of spacedesk. But it won’t work & gave me this error:

Disconnected by server error
Error Code: 2-5
Error Info: 0-5
Connected time: 00:00:01

[morTimar]

partially solved

Hello spacedesk team,

with the information from this topic about using wifi (win server) while connecting Android via its USB tethering I do not have the issue anymore. So my taskbar is hiding as expected while Android tablet is connected via USB tethering.

Can I support you any further for solving the issue while connected via wifi?

Thanks morT

[morTimar]

@raya2 I have to ask because I don’t get your setup.

– Windows is you spacedesk server
– Android is your client, where you wanna extent/mirror your windows screen?

If so, you can use USB tethering on your Android to get connected to spacedesk server.

To not tether your internet from Android but using still your Windows machine wifi, change the IP4 settings (metric) as describe here, 2nd post.

[spacedesk Lea]

Hi @leopq,
The v0989 installer msi has an uninstall bug, please try to uninstall the older version of spacedesk manually.
Please check the Manual Uninstall (Troubleshooting Only) steps in the user manual https://forum.spacedesk.netuser-manual/.

[spacedesk Lea]

Hi @yamamotoy,
spacedesk can support bigger than 4k resolution (e.g. 5120 x 2880), as long as the secondary machine has 5120 x 2880 native resolution main monitor then the spacedesk viewer can support it.

[spacedesk Lea]

Hi @raya2,
Currently, spacedesk does not support native USB connection between Windows primary machine and Android viewer app.
But you might want to try connection via Android Debug Bridge Cable.
This connection requires you to download the Android SDK platform tools on your primary machine before you can setup an Android Debug Bridge Cable connection.

Please check Android Debug Bridge Cable chapter in the user manual https://forum.spacedesk.netuser-manual.

[Rusmorr]

Thank you. The above has found the running driver via the SC query ddmgr command.
I have deleted it and now the spacedesk works perfectly. I’m setting the clients up and will query any further issues our encounter. Thanks again for a great application.

[spacedesk Lea]

Hi @theonlymalu,

Please try the Manual Uninstall (Troubleshooting Only) steps in our user manual https://forum.spacedesk.netuser-manual/.

[raya2]

I heard that using Wifi for a long time, could gives u a headache, So I prefer using USB over Wifi.

So I’m asking to support USB connection between Spacedesk (Windows version) & and an android device. (& I don’t have an-always-on internet on my windows to share with my android device (tethering)), so tethering is out of my options.

I tried some other paid apps (similar to Spacedesk) that can do this USB connection without tethering & smoothly. So it means that it is possible for USB to work without tethering; But they r not free & also they are not as powerful as Spacedesk.

So please add support for USB (without tethering) in Spacedesk. Thank u.

[RICARDO GONZALEZ]

TENGO UNA IMAC RETINA Y UN MACBOOK PRO RETINA, Y NECESITO OCUPAR EL MACBOOK COMO SEGUNDA PANTALLA O PANTALLA EXTENDIDA, COMO PUEDO HACERLO?

[TheOnlyMalu]

Hello guys,
First, sorry for my bad language using :P.
Ive recently tried to install and run Spacedesk again. Last time ive got it installed about 5 months ago without remembering. So i installed it again but this time its stuck everytime at about 40% of the installing process. Closing the installing window or even cancelling it didnt work. Either restarting the PC or closing the installer with the Taskmanager can stop the installation process and close the installer. Using the “UNINSTALL spacedesk” programm in the installation folder wont uninstall the programm. If anybody need some screenshots or anything, contact me via Email or adding me on discord or somthing (Email: marvin.engel@mein.gmx , Discord:TheOnlyMalu#9166)
I hope anyone can help me
Sincerely TheOnlyMalu

[spacedesk Lea]

Hi @doubleuedoubles,
Are you using the spacedesk Windows viewer from Microsoft Store?
You can click the “Hide Statistic” when you hover a mouse cursor at the top portion of the viewer app screen.

If you are using the spacedesk Windows Viewer for Windows 7 (desktop version), you can click the View tab -> uncheck the Status bar.
Please check the screenshots for assistance.

• This reply was modified 2 years, 10 months ago by spacedesk Lea.

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[spacedesk Lea]

Hi @Rusmorr,
Thanks for sending your diagnostic logs.
The spacedesk has detected an incompatible software (splashtop/Duet Display/Fresco Logic) installed on your machine.

If you’re having difficulties removing the incompatible software (Fresco Logic), please try to run the Command Prompt as administrator then type the commands below then reboot your primary machine and try again with spacedesk.
sc stop FLxHCIv
sc delete FLxHCIv

[spacedesk Lea]

Hi @jan683,
This is not possible at the moment.
The current design of spacedesk is to initiate the connection from the Viewer/Client side.

[spacedesk Lea]

Hi @temprax,
If you have any of these software installed on your primary machine, please uninstall it then reboot before trying again with spacedesk.
For assistance, please check Incompatible Display Hook Driver Detected chapter in our user manual
https://forum.spacedesk.netuser-manual/

• This reply was modified 2 years, 11 months ago by spacedesk Lea.

[spacedesk Lea]

Hi @cdal,
Do you have the detected incompatible software (splashtop/Duet display, etc.) installed on your machine?
If yes, please uninstall it then reboot your primary machine before trying again with spacedesk.

For assistance, please check Incompatible Display Hook Driver Detected chapter in our user manual
https://forum.spacedesk.netuser-manual/

• This reply was modified 2 years, 11 months ago by spacedesk Lea.

[lord_emperor]

“Server” specs:
AMD Ryzen 5 2600
AMD Radeon RX 6800XT
16GB memory
Dell S3220DGF 32″ 165 Hz 1440p

Client specs:
Samsung Tab 4 7.0″ SM-T230NU
Android 4.4.2 (No option to update)
Running native app from the app store
Display setting 1280×800 (Native)

Network infrastructure:
Unifi UFW
Unifi WiFi AP-AC_Lite

Symptoms:

With Spacedesk operating as a secondary display for web browser, discord, etc. games on the main display experience extreme loss in average FPS and regular freezing / hitching. Completely uplayable. Closing Spacedesk resolves symptoms immediately.

[morTimar]

Hello Lea,

I just tried the “spacedesk_driver_Win_10_64_v1018_BETA.msi” and again no change.
The moment I reach for the taskbar it stays open and does not autohide anymore.
Don’t know if it is important but I have my taskbar as 2 rows on top not on the bottom.
Please find attached the requested output from dxdiag.

Thanks for looking into this.

bye morT

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[ej8989]

Thanks for the reply. I tried it with Chrome, Firefox, Edge, and Zoom.
I found out that, when projecting via my phone using Spacedesk on USB while on HDR:

1. Chrome and Edge will CRASH with any window shared via Zoom, Google Meet, and Messenger. So it is not exclusive with Powerpoint. All windows shared will cause the crash, including File Explorer.

2. Zoom will also CRASH when sharing any window.

3. On Firefox, it WILL NOT crash, regardless what window/program was shared.

I hope this helps.

[spacedesk Lea]

Hi @tobik59141,
This is probably a network adapter priority of your machine.
Could you please try the following:
– Run ncpa.cpl to open the Network Connection window
– In there you will see the WiFi adapter, right-click -> Properties, click on Internet Protocol Version 4 (TCP/IPv4) -> Properties -> Advanced
– Uncheck the “Automatic metric” and set the value to any value(e.g. 3), then click OK to finish it.
Then do the same thing with your USB tethering network adapter (Remote NDIS adapter) and make sure it has higher metric value (e.g. 7).
– Then try again with spacedesk and check your WiFi connection.
Looking forward to your feedback.

[spacedesk Lea]

Hi @nghia,
Did you notice any error notification on primary machine?
Do you maybe have splashtop software installed on your primary machine?
If yes, just uninstall the “Virtual Display driver” on Splashtop Wired XDisplay Agent window -> Advanced option.

For assistance, please also check troubleshooting chapters in our user manual https://spacedesk.net/user-manual.

[spacedesk Lea]

Hi @lenze30,
Please update your spacedesk Driver to latest version 1.0.18 from our website https://forum.spacedesk.net.

[Lenze30]

Hi,
if i try to connect my iPad with my Windows Computer it says Error Code 2-5. I already downloaded your diagnostic tool. The folder with the results are in the attachments.
I hope you can help me
Lenze30

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[Stern]

Thanks Lea, you provide a stellar support here and I appreciate the responsiveness greatly!

Before I uninstalled Spacedesk (temporary I presume!) I hooked it up once again yesterday with no issues. Used it for a few hours, avoiding the Apple pencil 2 input method and just used is as a third monitor which is fine by itself.

I thought it could be nice for you to have a dxdiag full information file with this “virtual display” connected, see attached file. You don’t need to delete this as it contains no potentially sensitive information as far as I understand, could be good for reference to others to see if they experience similar issues.

___

It is a remarkable feat I must say, to be able to hook up an iPad Pro as client to a W10 machine using pen input on the iPad – over wifi involving a router no less! Of course a few ms of latency is expected but not very problematic, I was more surprised that it worked at all (until the host machine crashed).

Best of luck with this great software!

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[Jeremy]

Dear all,

I am using Spacedesk to work with an Android tablet as a secondary screen, using RNDIS (USB tethering).
Everything works great, except that… when I disconnect the tablet from the computer, and reconnect it later, the Spacedesk client doesn’t list the server address anymore. Thus I cannot establish the connection. Even if I restart the Spacedesk client, or if I restart the Spacedesk service (on the server side), the server is not listed anymore. I am forced to restart the whole Windows 10 computer (server side), and when it is restarted, the server appears again in the spacedesk client ‘connect’ menu.
On some PC, this issue is here, on other PCs, the detection is done on the fly. I cannot understand why.
I was then wondering if I could manually force this detection by executing a Windows command or by understanding which Windows configuration point is missing on some PCs where the issue occurs. My guess is that the client detects the server IP address using the Windows network discovery functionnalities (Indeed, if these functionnalities are disabled, the client never lists the server IP).
So my question is : which event is precisely required to list the server name & IP address?
If you could help, I may then be able, after tablet gets disconnected, to automatically execute a command , or maybe restart a Windows service to force the detection again.

Precision : I am working with the Spacedesk server 0.9.91 version, and I do not want to upgrade it, due to input issues in the latest versions.
Thanks,
Jeremy

• This topic was modified 2 years, 11 months ago by Jeremy.
• This topic was modified 2 years, 11 months ago by Jeremy.

[spacedesk Lea]

Thanks for the feedback. Could you please send us an updated logs?
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Which older version is working on your side? Is it the v1.0.6?

[spacedesk Lea]

Hi @ryerye619,
I moved your first post in a new topic, please refer to this thread https://forum.spacedesk.netforums/topic/error-2-5-disconnected/

[Stern]

Sorry I forgot to answer your question: yes, I believe all the crashes were related to the use of the pen input method on the iPad with Apple Pencil 2.

I also submit the spacedeskSetup file found in the \User\Shared directory, looks like there were some problems there but I don’t know how it should look like. I halted the install process first time because I decided to set a system restore point in the last second, then ran it again so maybe that’s why it looks a bit odd in the beginning?

[spacedesk Lea]

Hi @ryerye619,

Thanks for sending your diagnostic logs.
Based on the traces, spacedesk has detected an incompatible display hook driver on your primary machine.
Do you have splashtop/Duet Display/ Fresco Logic software currently installed on your machine?
If yes, please uninstall it then reboot your primary machine.
After that please try again with spacedesk.

[spacedesk Lea]

Hi @stern,
Thanks for your input.

It seems that your primary machine is crashing.
Is it only happening when you send an input using Apple Pencil 2 via spacedesk iOS viewer app?

For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save All Information”, save the output file (dxdiag.txt)
– most recent dump file (*.dmp) of your BSOD with spacedesk which is located in C:\Windows\minidump folder

Please save the files in one folder then right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[spacedesk Lea]

Hi @girigoa,
THanks for the feedback.
Upon further checking of the logs, based on your dxdiag your graphics card name is Intel(R) HD Graphics 3000 but below the driver name shows “aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll” which is for AMD graphics driver.
Please double check on your side what exactly is your graphics adapter, is it really Intel or AMD?
This probably confuses spacedesk driver during grabbing and rendering the screen update.

Another possible reason is that your graphics adapter is already an old one which only supports WDDM 1.2. spacedesk IddCx Driver only supports WDDM 2.0 – above.

[spacedesk Lea]

Hi @girigoa,

Thanks for your input.
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator on your primary machine.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

Looking forward to your feedback.

[spacedesk Lea]

Hi @lezha
Please check Troubleshooting -> Network Connection -> Firewall Settings on Primary Machine chapter in user manual https://forum.spacedesk.netuser-manual/.

[Lezha]

my android cant detect my primary which is win10, i also tried the html5 viewer and it didnt work, both used to work.
the only thing i can think of is me using (https://www.oo-software.com/en/shutup10) to change my windows settings to their recommended settings as well as installing (https://www.henrypp.org/product/simplewall), i tried disabling simplewall and uninstalling it but it didnt fix the problem, my guess is that shutup10 disabled something that spacedesk uses but i also tried resetting my setting and its still broken.

can you help me by telling me if any of these actually removed something that spacedesk uses or are these irrelevant and something else is causing spacedesk to break

[spacedesk Lea]

Hi @sea316,

It seems like a network connection issue.
Are both primary and secondary machine connected on the same local area network?
Do you maybe have VPN (Virtual Private Network) enabled?
Do you have third party firewall software on your primary machine?

For assistance, please also check troubleshooting – Network Connection chapter in the user manual https://forum.spacedesk.netuser-manual/.

For further analysis, could you please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

[spacedesk Lea]

Hi @juratykokot,
Are both primary and secondary machine connected on the same local area network?
Do you maybe have VPN (Virtual Private Network) enabled?
Do you have third party firewall software on your primary machine?

For assistance, please also check troubleshooting – Network Connection chapter in the user manual https://forum.spacedesk.netuser-manual/.

For further analysis, could you please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

[spacedesk Lea]

Hi @joker1138,

The spacedesk server is set to automatically started upon installation and should be ON always.
It will only be OFF if it was set manually or spacedeskService crashes.

Is it always server OFF on your machine?

For further analysis, could you please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

[spacedesk Lea]

Hi @agemo,
Thanks for sending the requested files.
Did you upgrade to Windows 11 while you have spacedesk driver already installed on your primary machine?

Based on the setup log, you are trying to install/uninstall an older spacedesk Driver v1.0.6? Is that right?
Could you please try to uninistall via Troubleshooting tool from Microsoft?
Just download the troubleshooter tool here: https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

If spacedesk is not on the program list, just select “Not Listed” then paste the product code of current spacedesk version on your machine:
spacedesk_driver_Win_10_64_v106_BETA.msi:{ACBF712E-641A-4E6C-BA06-67019D920FAA}

[spacedesk Lea]

Hi @desertcookie,
unfortunately, spacedesk display does not support HDR.

[spacedesk Lea]

Hi @madmagpiekorge,
Thanks for the feedback.

Are you using the updated spacedesk Android Viewer app from Google Playstore?
Latest version is v0.9.84.

What is the current Quality/Performance settings (e.g. Encoding color depth/Rendering color depth) of viewer app?
Are you connecting over the wifi network (that goes through the router)? Is your network stable/reliable?

Can you please try to enabled the auto-connect option in the viewer app settings and check if it will help?