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[Armor00]

I checked that setting, appears to be correctly set.
And to add more confusion, I tried another iPad and it was able to find the IP address, and connect without a problem.

The working iPad: iPad Pro 11in gen2 with iPadOS 14.7.1
None working iPad: iPad Pro 12.9in gen2 with iPadOS 15.0 beta6

The none-working iPad is able to discover the windows device with other apps, and manually adding IP in spacedesk always stuck at IP validation.

Both of them are running Spacedesk version 1.0.44

• This reply was modified 3 years, 1 month ago by Armor00.

[jw]

Hi Lea,
I can confirm, that with v1.0.11 there is no Bluescreen when the checkbox “Remote control” is checked.
BUT: remote control also does not work. When trying to click somewhere inside the viewer, nothing happens, except for that the cursor disapperars and Chrome tells me “Zum Einblenden des Cursors ESC drücken” (which translates to something like “press ESC to display the cursor”).

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[Myron]

I’ll get back to you regarding putting Task Manager on the extended display soon as that test being performed now.

In the meanwhile . . .

Image quality: About 75%
Encodong colour depth: Medium colour quality, medium speed (YUV 4.2.2)
Rendering colour depth: 16-bit

I’m going to try up the rendering colour depth to 24-bit.

Yes, the display was idle each time for a number of minutes. Don’t know exactly how long. At a guesstimate, 20 minutes.

[spacedesk Lea]

Hi @multi-cat,
Thank you very much for sending the diagnostic logs.
Could you please try our most recent spacedesk Driver v1.0.11 and spacedesk Android viewer app v0.9.75.
Looking forward to you feedback.

[spacedesk Lea]

Hi @bwmoynier1,
spacedesk Driver/Server msi installer is only available to download from our website.
We don’t have it in Microsoft Store.

We only have the spacedesk Viewer app in the Microsoft Store.

[spacedesk Lea]

Hi @click4time,
spacedesk should work over Access point.
It does not require internet connection, only local area network is needed between primary and secondary machine.

Could you please tell us how did you setup the access point?
And please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

[spacedesk Lea]

Hi @jw,
Please try the latest spacedesk Driver v1.0.11 released on the website.
The blue screen crash upon HTML5 viewer connect should be fixed on this version.

Looking forward to your feedback.

[Armor00]

When I use my iOS or iPadOS devices, the app constantly shows “Cannot detect Sever!”.
I am able to connect to the windows device from an Android device, or use the H5 weblink on the iOS devices.
I tried to reinstall the server software on my windows device, but it did not fix the problem. Switch to another windows device have the same result(Android via app successful, ios via H5 successful, ios via app unable).

Can someone help me solve this problem?

My server software version is Beta 1.0.11.
iPad: iPad Pro 12.9in 3rd gen on iPadOS 15.0 beta 6.
iPhone: iPhone X on iOS 14.7.1
Android: Xiaomi Tablet 5 pro on Android 11
All the software and apps are up-to-date

[Myron]

This is a strange issue. As of the time I post this message the Android App is at its latest version and using the Windows beta driver: 1.0.11

What happens is that I leave the computer alone for some number of minutes. About half an hour.

The Spacedesk app on the Android 5.1 tablet has it’s last picture display frozen on it. The space desk driver on Windows is on, but the second display (which is supposed to be the second monitor had vanished). Actually while I was typing this message it looks like it re-initialised the connection and just decided start working again without any action on my part.

This second screen loss is present in the last few versions.

At the moment that’s all I’ve got for you. Are there any logs I can send to you?

[bwmoynier1]

I don’t see the necessary drivers in the Microsoft store to allow laptop in S mode to function as the primary server. Am I missing it?

[jw]

Hi,
i am running the driver (beta 1.0.10) on my Thinkpad.
Connecting from the Android viewer does work.
However, when trying to locally connect via HTML 5 viewer, I repeatedly get a bluescreen with the following error:
“driver_irql_not_less_or_equal”.
Please advice.
Julian

[spacedesk Lea]

Hi @brad_sask,
Thanks for the input.
Auto-rotation is still not yet implemented/handled in our Windows 10 viewer app.
This might be the only solution to fix the rotation issue on your side.
We will check with our developer if this missing feature will be available anytime soon.

[spacedesk Lea]

Hi @multi-cat,
Ah I see.. currently spacedesk can only send one keyboard input at a time, it does not support entering words as a single input.

As for the disconnection issue upon entering special characters, we tried to reproduce it here but so far we are not successful.
To further analyze this issue, could you please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app, send keyboard input with emojis or special characters to reproduce the disconnect issue), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[multi cat]

HI
About entering words , I use IME and it have this fuction.You can enter the letter in IME then enter the word from the IME.It is very convenient when English is used with other languages.
I installed driver v1.0.10 , but there are the same problems.I think this issue is caused by Unicode , I tried to enter a lot kinds of emojis and I found the special emojis all have more than one Unicode,such as the flag emoji.I guess the special characters have the same reason.

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[brad_sask]

I answered my own question…installed the Win7 download from your website and it works. I can keep testing the win10 app if that will help you in trouble shooting.

[DAH]

From my home PC (Win10) connecting to my Galaxy Tab S6 (Android 11). It makes the connection but on my tablet it displays my home screen from the PC not what is actually on the screen?

[Johncoool]

I am here to confirm that Spacedesk worked perfectly with a newer version of Winlock Professional.

So the solution would be to upgrade to a newer version if there are issues as mentioned in the 1st post.

[spacedesk Lea]

Hi @multi-cat,
Thanks for the feedback.

Using software keyboard, how do you enter a word?
Isn’t it you have to enter letter by letter?

By the way, could you please try our most recent spacedesk Driver v1.0.10 from our website and check if you get the same disconnection issue whenever you enter these special characters or emojis?

[spacedesk Lea]

Hi @angels11_6, glad to hear that it worked.

[spacedesk Lea]

Hi @imtek,
Thanks for sending the requested files.
Based on your screenshot, it seems that the spacedesk display is detached.
Could you please click the grayed out display (#1), then attach it by selecting “Extend these displays” on the Multiple displays dropdown menu below.

[brad_sask]

Just tried it on my wife’s win10 laptop and all works as expected. BTW the tablet is an RCA 10″ windows tablet, if that helps.

[spacedesk Lea]

Hi @edsonluis321,

Please try to disable the 10-bit Pixel Format in the AMD Radeon Software settings
Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.

[spacedesk Lea]

Hi @edsonluis321,
This issue is different with the screen noise pattern issue.
This is a known issue with 10bit color format enabled on your Nvidia or AMD Control panel.
Which GPU is currently present on your primary machine? Nvidia or AMD?

[spacedesk Lea]

Hi @angels11_6,
Thanks for the info.
To verify if any OSBase is already removed on your machine, could you please run Command Prompt as admin, then type the command below to check if the any OSBase driver present in your system and if the status is Stopped or Running.

sc query ddmgr
sc query ddkmd

If you get the status Stopped or Running please follow it up with commands:

sc delete ddmgr
sc delete ddkmd

Then reboot your primary machine, then try again with spacedesk.

[matewar]

I have 2 viewers coneected to my pc and I wanted to know if I can make all the 3 monitors act as just 1, so that I can play games as if it was an ultrawide monitor.

[spacedesk Lea]

Hi @15212442377,
Could you please send us the screenshot of this issue?

[spacedesk Lea]

Hi @angels11_6,
Thanks for sending the diagnostic logs.
It seems that you have an OSBase display driver on your primary machine.
There’s a possibility that it’s causing a conflict with spacedesk.
Are you using any USB display software while trying to connect a spacedesk? Or any similar software like spacedesk?

[spacedesk Lea]

Hi @galo,

So the initial problem is that your android tablet cannot discover your Windows 10 computer, right?
Do you maybe have VPN (Virtual Private Network) active?
Do you have any third party firewall software that might probably blocking the spacedesk connection?
If yes, please make sure to add c:\Windows\system32\spacedeskService.exe on your exception list to allow incoming/outgoing connection.

For assistance, please also check Troubleshooting – Network Connection chapter in our user manual.

[15212442377]

连接成功后主控进行屏幕扩展，扩展屏是surface Pro3 扩展屏显示方向为正向，显示反向是反向

[spacedesk Lea]

Hi @angels11_6,
The zipped file you sent does not contain the diagnostic logs (debugview.log, *.etl logs, etc..) that we need for analysis.

[brad_sask]

I have my server computer (win 10) running 1920 * 1080. I have a windows 10 client tablet running 1280 * 800. When I connect in extended mode, it shows the tablet background and any windows I drag as if in portrait mode even though my server is set as both portrait mode. I can fool the tablet by setting it as portrait (flipped) but the display resolution appears wonky.

Thanks for any help!

[Galo]

Boa Tarde!

Instalei server no meu Windows 10 64bits;
Instalei space no meu Galaxy Tab A10;

Meu computador não aparece no tablet mesmo estando na mesma rede.
Tentei inserir meu ip manualmente mas ele fica “IP-Validation in progress…” e não conclui nunca.
Dai através do SmartView e da conexão do Windons 10 apos eu espelhar o tablet no notebook apareceu o notebook no spacedesk do tablet com ip diferente do que aparecia no server.

Quando eu conecto eu clico no tablet pra conectar ele fica alguns segundos e em seguida desconecta e aparece a seguinte mensagem de erro:

Disconnected by server error
Error Code: 2-5-6
Error Info 0-5-8
Connected time: 00:00:41

Pode me ajudar por gentileza.

• This topic was modified 3 years, 1 month ago by Galo.

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[doombug90]

Hello there!

I would like some help with regards to my iOS keyboard I’m using for input into a PC over Spacedesk.

I’m using a Brydge Pro Max+ Keyboard (iOS) connected through Bluetooth to my iPad (not pc)(see link):
https://www.brydge.co.uk/products/brydge-12-9-max-plus (very similar to magic Keyboard).

General input for letter keys and numbers works just fine, however, TAB, SPACEBAR, ENTER, BACKSPACE and ARROW KEYS don’t seem to register. I’m assuming it is because this is an iOS keyboard that the PC doesn’t recognize fully.

How can I make them work? Is there a way to map the keys or make it work? Is there a method to emulate or anything like that? I feel like I am so close to having an iPad as my main screen to my PC, but these keys don’t work and it’s a bit of a disappointment.

Can anyone help me with this issue? Is there a way I can make it work?

Kind regards,

V

[multi cat]

when I use the software keyborad on my phone ,the software prompts “in order to use the software keyboard input feature for your spacedesk server please install at least spacedesk driver version 0.9.61 for windows 10!”

the driver on Android version is 0.9.74，and on windows 10 is the least version 1.0.9

please tell me how to use the software keyboard.

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[timothyber]

Disconnected by server error
error code 2-5-6
error info 0-5-8
connected time 00:01:01

This consistently happens after one min.

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[spacedesk Lea]

Hi @morris202,
spacedesk supports multiple viewer connection (up to 16 viewers) using our native viewer apps (Android/iOS/Windows). As long as your primary machine’s resources (GPU/CPU/Network) can handle it.
As for connection over another network, unfortunately it’s not possible.
spacedesk only supports connection over the same local area network.

• This reply was modified 3 years, 1 month ago by spacedesk Lea.

[spacedesk Lea]

Hi @angels11_6,
OK, thanks for answering the questions.
Could you please send us again the updated diagnostic logs?

[tuxinator]

As we had a post on the old forum about Spacedesk on Linux, here it is again 😀

What does work quite good at the moment:

Run spacedesk Msi installer for Windows 7 (seems discontinued) -> works quite well
Spacedesk UWP/Microsoft Store App for Windows 10 -> does not run in Wine.

Maybe @Spacedesk you could still provide a msi for the Linux Users as on Linux the Windows Client using Wine is ways faster than the Html5 one.

[spacedesk Lea]

Hi @eloy,
Thanks for sending the diagnostic logs.
Based on your dxdiag info, your Intel graphics adapter on your primary machine is an old version with WDDM 1.1 model.
Desktop duplication of primary monitor to other displays is disabled in Windows display settings of Windows 10 with old version of graphics adapter (< WDDM 2.0). Please try to update your Intel driver version from their official website or maybe go to https://www.intel.com/content/www/us/en/support/detect.html

[spacedesk Lea]

Hi @lauren-wadyko,
Thanks for your detailed input.

It seems like our spacedesk display driver is crashing, possibly a TDR(Timeout detection and recovery).
I’ve noticed an error code 43 on our spacedesk Graphics Adapter (you can also verify it on device manager).

Do you have the in-game overlay enabled on your Nvidia GeForce Experience settings?
Your NVIDIA GeForce RTX 3070 graphics driver is a few months outdated. Please download the latest driver from their website.
https://www.nvidia.com/Download/index.aspx

To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

Looking forward to your feedback.
For further questions and/or discussions, please don’t hesitate to contact us.

[spacedesk Lea]

Hi @paul16,
Thanks for the feedback.
For now, we are still investigating what might be the cause of Code 31 on our driver on your machine.
We tried to reproduce it here with the same operating system (Windows 10 x64 for Workstations) and so far it’s working properly on our side.
We are not sure if this will help, but maybe you can also try to open Windows Settings -> Update & Security -> Troubleshoot -> Additional Troubleshooters, then run the troubleshooter for:
— Windows Update
— Program Compatibility Troubleshooter (then select spacedesk SERVER)

[spacedesk Lea]

Hi @angels11_6,

Thanks for the info.
Is there any issue on spacedesk discovery on your side?
Based on the debugview log file you sent, the viewer were able to connect to the server’s IP address properly, it’s just that the server detects an incompatible display hook driver on your priamry machine which is the cause of display off status on your side.

Were you able to remove/uninstall the incompatible display driver detected by the spacedesk server?
Please confirm if you have splashtop WiredX display or Duet Display software on your primary machine.

[angels11_6]

Your system didn’t like the pcap file dues security issues?? Weird…
No. Time Source Destination Protocol Length Info
137 2.456935 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
212 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
213 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
214 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
215 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
216 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
242 2.648084 192.168.1.133 192.168.1.123 ICMP 74 Echo (ping) request id=0x0001, seq=22/5632, ttl=128 (reply in 245)
245 2.652214 192.168.1.123 192.168.1.133 ICMP 74 Echo (ping) reply id=0x0001, seq=22/5632, ttl=64 (request in 242)
258 2.662746 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
259 2.663022 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
260 2.663174 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
261 2.663881 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
262 2.663881 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21

[angels11_6]

Hi,
Thanks for your response. We’ve investogated this further and Android devices running Spacedesk can’t connect to the main PC. They’re on the same network and both devices can ping each other. We ran a pcap on the main PC and can see the Android Spacedesk trying to connect on UDP/28252 but the server isn’t responding. Please see attached pcap file for your reference. We also checked the main PC and can see it listening on 0.0.0.0:28252 but not on it’s IP address 192.168.1.133;
UDP 0.0.0.0:28252 *:*
UDP 0.0.0.0:49668 *:*
UDP 0.0.0.0:49914 *:*
UDP 0.0.0.0:52061 *:*
UDP 0.0.0.0:53097 *:*
UDP 0.0.0.0:54478 *:*
UDP 0.0.0.0:58413 *:*
UDP 0.0.0.0:59339 *:*
UDP 0.0.0.0:60187 *:*
UDP 0.0.0.0:61075 *:*
UDP 0.0.0.0:61076 *:*
UDP 0.0.0.0:61676 *:*
UDP 0.0.0.0:62728 *:*
UDP 127.0.0.1:1900 *:*
UDP 127.0.0.1:10010 *:*
UDP 127.0.0.1:49670 *:*
UDP 127.0.0.1:59338 *:*
UDP 127.0.0.1:61675 *:*
UDP 192.168.1.133:137 *:*
UDP 192.168.1.133:138 *:*
UDP 192.168.1.133:1900 *:*
UDP 192.168.1.133:5353 *:*
UDP 192.168.1.133:5353 *:*
UDP 192.168.1.133:61674 *:*

[spacedesk Lea]

Hi @angels11_6,
Thanks for sending the debug view log.
Based on the log file, you have incompatible display driver detected by spacedesk server.
Do you have splashtop WiredX display on your primary machine?
If yes, please uninstall the virtual display on it’s advanced settings.

[spacedesk Lea]

Hi @djgab,
If you are trying to connect to your localhost then it will not work.
Connecting a Windows viewer app from the same primary machine is not supported.
You can only connect a Windows Viewer from another secondary machine to your primary machine.

If you want a local host connection, you can only do that using spacedesk HTML5 Viewer which operates thru web browsers.
Just open a web browser on your primary machine (e.g. Google Chrome) the go to http://viewer.spacedesk.net/, then try to connect to its own IP address.
Please keep in mind that spacedesk allows only 1 HTML5 viewer connection at a time.

[spacedesk Lea]

Hi @paul16,
Thanks for checking.
Next, please try this:
– run Command Prompt as Administrator
– type the command: REG ADD HKLM\SYSTEM\CurrentControlSet\Services\spacedeskService /v InstallOnBus /t REG_DWORD /d 1 /f
– run services.msc, find spacedeskService and Restart it
– then try to connect again with spacedesk

[spacedesk Lea]

Hi @kjstech,

Thank you very much for your feedback.
Can you please try to enable the Settings -> Display -> “Keep display on” option on Windows 10 Viewer, and check if it helps?

[spacedesk Lea]

Hi @headcloser,

So those nok games giving an error, like they do not recognizing the display, the driver, or smartphone some thing similar to this

Are they giving the same errors?
Did you connect the spacedesk before launching the games?
Or game is already running before connecting the spacedesk?
Are you trying to move your 3D games on spacedesk display for remote viewing?

As for the slow performance and high cpu usage, there are some factors that can cause it:
– if you have a big resolution on your viewer screen (e.g. 1920×1080 – above) spacedesk image compression can consume too much CPU load
– if spacedesk is connected over the wireless network, then routers can cause lags and latency.
Bypassing them always improves performance. Configure Windows PC or Android device as WiFi Access Point (Hotspot) and connect to it before connecting spacedesk.
USB Tethering achieves the same result.
Please check the chapter “Performance Tuning” in the instruction manual: https://spacedesk.net/user-manual

[DJGAB]

I tried several times to connect the IPv4 address, I’m sure I did everything right, but it gives the same error: ” invalid entry: local host “, can someone help me? Printscreen