Hi @piftel,
It seems that your tablet does not support USB tethering.
Maybe you can also try ADB port forwarding which also USB cable debugging.
For instruction please check Performance tuning -> Network Bandwidth -> Android Debug Bridge Cable chapter in user manual https://forum.spacedesk.netuser-manual/.
FYI: This requires Android SDK installed on your primary machine.
after installing the driver, I try to change the brightness of the windows 10 screen but I can’t, the brightness doesn’t change
Hello Lea,
After more searching the internet I found other examples of similar (but not the same) problems and I found a Spacedesk diagnostic tool on your website which I downloaded and ran. Hopefully I did it correctly. The file is attached.
Thank you,
Dan
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Hi @eljuan,
Thanks for sending a new diagnostic logs. We are currently analyzing it.
Do you have Nvidia Surround activated?
Did you intend to use spacedesk videowall mode?
Can you quickly try with videowall mode disabled?
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Diese Antwort wurde geändert vor 2 Jahren, 11 Monaten von
spacedesk Lea.
I use Spacedesk at home on two Windows 10 laptops through a 5 GHz Wifi. My router sometimes goes crazy and reboots itself. When this happens, the viewer doesn’t notice that the wifi connection has dropped and still thinks that the connection is alive. However there are no updates on the screen of course. Server notices the wifi has dropped and removes the secondary monitor.
Viewer should notice the wifi has dropped and go into „Server disconnected – trying to reconnect“ mode.
System info:
Viewer: Universal Windows app v0.0.23.0, Windows 10, 5 GHz Wifi
Server: Driver Beta v 1.0.17, Windows 10, 5 GHz Wifi
Hi @dmanz56,
Are both android tablet identical? same brand/model?
Could you please open the videowall engine window and check if both your android tablets have the same client ID.
Just right-click the spacedesk tray icon then select Video Wall Engine.
Hi @webguypat,
On your spacedesk android viewer settings -> quality/performance -> custom fps rate, please set the value to 60 FPS then reconnect your viewer app.
Hi @dmanz56,
I see.. Are you using spacedesk for desktop duplication mode?
Hi @eljuan,
Thanks for sending the diagnostic logs, but it seems there are various log files that are missing.
The process is to run first the spacedeskDiagnosticTool.cmd (before connecting all the viewers) because it involves spacedeskService restart that’s why all the connected viewer were suddenly disconnected.
Currently cannot analyze it since it only has the dxdiag info.
The script should generate various log files that we need for analysis.
Could you please try again?
Run first the spacedeskDiagnosticTool.cmd, then on step 5 it will pause that’s where you should connect all 4 viewers then try to reproduce the issue before pressing any key on the console window for the script to proceed.
Please also update your current NVIDIA GeForce RTX 2070 SUPER graphics adapter to latest version.
You can download their latest driver installer from their website or via Nvidoa GeForce Experience window.
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Diese Antwort wurde geändert vor 2 Jahren, 11 Monaten von spacedesk Lea.
Hi Lea
thanks for help
the fact is that i’m using 4 tablets like secondary devices. and 3 are working.
the 4th says me „connected display off“
when i click on your file spacedeskDiagnosticTool.cmd, all the tablest were disconnected and when i restart the 4 tablets, all the 4 were ok .. strange.
sometimes i have disconnections one one of my tablet.. why ? the network is ok.
thanks in advance !!
Hi @myron,
back to this issue.. Could you please try our most recent spacedesk Driver 1.0.18 on our website + latest android viewer app v0.9.81 from Google Playstore?
By the way, do you have third party firewall software installed (e.g. McAfee)?
Looking forward to your feedback.
Hi @homebr3w,
spacedesk Driver/Server does not support Windows 7 any more (Windows 7 life cycle has expired). At your own risk spacedesk Windows 8.1 driver can still be installed on Windows 7.
For viewer, you can still install the recent spacedesk Windows 7 Viewer app v0.9.32 available on our website too.
Hi @jing,
For further analysis, could you please send us the following:
– run dxdiag.exe on the primary machine, then select „Save All Information“ and send us the Dxdiag.txt file
– spacedeskSetup.log file located in C:\Users\Public folder
Hi @notbreack,
spacedesk does not support Windows 7 any more (Windows 7 life cycle has expired).
At your own risk spacedesk Windows 8.1 driver can still be installed on Windows 7.
Hi @eljuan,
The traces you posted does not show any spacedesk traces.
Could you please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @soli,
To assign to wall for the first time, you should set it manually in the Wall Index text box of the connected client.
For assistance, please check Video Wall Configuration -> Video Wall Operation chapter in our user manual https://forum.spacedesk.netuser-manual/.
Hi dmanz56,
Is Auto-rotation enabled on both spacedesk viewer settings and tablet device settings?
Hi @itamax2073,
Thanks for sending the diagnostic logs.
Could you please try our most recent spacedesk Driver v1.0.18 available on our website?
Then let us know if you still get the same issue.
Hello.
So the thing I noticed is that spacedesk communication while the screen is idle is only 1-2 mbps. But when watching fullscreen video it goes up to 30 mbps with my current settings. Usually my cursor movement with static image (desktop) is not very smooth but stable. Feels like 20-ish fps. But if I do the following I have good 60-ish fps mouse movement for a second:
1. Play a video so my bandwidth goes 30mbps. (If I move the cursor while video is playing it’s the same 20-ish fps).
2. Pause the video while moving cursor. (The cursor movement will be 60-ish fps while the bandwidth is high. But returns to 20-ish fps the next second).
Thus I think constant bitrate will improve stream stability. And so I ask spacedesk team to test and/or implement that feature.
Кака скачать Spacedesk server на Windows 7
Hi @mignonib,
Looks like a network connection issue.
Are both machines connected on the same wifi network with the same network band (2.4Ghz or 5Ghz)?
Do you have third party firewall software?
Do you have VPN (Virtual Private Network) active?
Could you please check your router settings if wireless isolation is enabled?
This settings prevents direct communication between connected machines/devices.
For assistance, please check Troubleshooting -> Network Connection chapter in the user manual for details https://forum.spacedesk.netuser-manual/.
Can you quickly try a WiFi Hotspot connection?
Please check Performance Tuning -> Network Bandwidth -> Wifi Direct / Wifi Hotspot / Wifi Access Point in the user manual for details https://forum.spacedesk.netuser-manual/.
Hi @k0lk,
2 possible reason for slow performance on your side:
1. HTML5 Viewer
If you laptop runs Linux, that means you are using spacedesk HTML5 Viewer, correct?
Keep in mind that this HTML5 VIEWER app on Linux is much slower than our native apps on Android and Windows.
This is due to technical limitation of HTML5/Javascript.
2. Network connection
Especially if your machines are connected over wireless network that goes thru the router.
Please check the chapter „Performance Tuning“ in the instruction manual: https://spacedesk.net/user-manual
Hi @jake,
You can use spacedesk with your current Nvidia driver version or update to most recent version 472.12.
The BSOD only occurs on version below 461.09.
So i wanted to install SpaceDesk and i saw the „Attention“ part of the download area and it told me that my nvidea drivers had to be version 461.09, So i checked what version i was running and it told me i was running 462. intead of 461.09. my question is will my computer crash and give me then BSOD if i download and run it??
Hi @mep011,
Please update to latest version of spacedesk Android Viewer app (v0.9.80) it has a bug fix for the app crash observed on previous version.
Hi @ahmetzkan,
Please make sure to update to latest version of spacedesk Android Viewer app (v0.9.80) it has a bug fix for the app crash observed on previous version.
Without Twomon and Videowall disabled, could you please send us again an updated diagnostic logs?
My spacedesk don´t open anymore, “The Spacedesk Stopped” appears
I’ve tried everything, I even formatted my tablet.
What can I do ??
Help´me, please!!!
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Can I use spacedesk to display the screen from a PC to two ipads?
I have managed to successfully connect one, but when I try to connect the other one, it only gives me an empty screen?
Many thanks
My spacedesk don´t open anymore in my Tablet, „The Spacedesk Stopped“ appears
What can I do ??
Help´me, please!!!
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Diese Antwort wurde geändert vor 3 Jahren von
mep011.
Great!
I confirm that with the latest version it works perfectly on android 4.4.2
Thank you very much for the very quick solution.
Client android 4.4.2, spacedesk android app v 0.9.80
Hi @ken,
Please update to the latest version of spacedesk android viewer app (v0.9.80) on Google Playstore.
It has a bug fix for app crash issue observed on previous version.
Hi @lennos,
Thanks for the feedback.
We are glad to hear that it’s now stable on your side.
Please make sure you have the latest version (0.9.80) of spacedesk android viewer app from Google Playstore.
It has a bug fix for app crash issue observed on previous version.
Hi @kianchong,
Could you please try the following on your primary machine.
– right-click C:\Windows\Temp folder -> Properties -> Security tab -> Advanced -> Permission tab -> Continue
– check if you find the Users or Authenticated Users and make sure it has Full Control access
If none, just Add -> Select a principal, then type „Users“ and click Check Names and click OK
– Then make sure to check the Full Control access for the Users then click Apply -> OK.
After following the steps above please try to run-install again the spacedesk MSI installer.
Hi @mep011,
Are you using the spacedesk Android Viewer app on your tablet?
If yes, could you please try to update to latest version on Google Playstore.
We just released a new version (0.9.80) with bug fix for a reported application crash.
Looking forward to your feedback.
Latest version seem to be a bit more stable and is not continually producing the repeating character „\“. I did notice when the Spacedesk app crashed after upgrading it repeated this character on one occasion but after rebooting it has not done it since. Certainly not easily reproduced if there is any lingering bug, so for the most part it seems more stable and resolved at this point.
My spacedesk was working until lunchtime, when I came back from lunch it didn’t work anymore.
when I try to open the spacedesk on my tablet the message „Spacedesk has stopped“ appears.
I’ve tried everything, I even formatted my tablet and it doesn’t work.
I Need help!
Please
when i press the ip address of the server, the app crashes. it didnt use to be like this. the app worked for a while. i have tried everything even a factory reset and the app still crashes.im using a huawei mediatab 10 link and it has android 4. it works on my other phones
Hi @mjb,
Unfortunately it’s not possible.
spacedesk Driver software includes deep level driver installation.
Hi @multi-cat,
Please try the most recent spacedesk Driver v1.0.17 and Android Viewer app from Playstore.
This issue should be fixed now.
It is also now supports entering a full word, not just single key input.
Hi @pfield69,
Multi-touch gesture like pinch to zoom is now supported with the latest spacedesk Driver v1017 and Android Viewer v0.9.79.
Same problem.
Server Windows 10 21H1, spacedesk driver v 1.0.17
Client android 4.4.2, spacedesk android app v 0.9.79
The android application gives a fatal error when trying to connect to the server. Other devices with more modern android have no problems.
I have tested with the HTML5 viewer and it works fine, although the performance is worse. The problem occurs only with the app.
Regards
Hi @mortimar,
We have tried to reproduce it on our side, but so far auto-hide of taskbar is working on our side with spacedesk connected.
For further analysis, could you please run dxdiag.exe on your primary machine, click „Save All Information“, then attach the output file (dxdiag.txt) on your next reply.
Same problem too
Yesterday everything worked perfectly on an old Huawei tablet with android 4.4.4 today I start the app crashes when I try to connect to the PC
I uninstalled the app with no success, even after resetting the tablet to factory configuration
Same problem with the latest PC driver
I don’t know what to think anymore that I am currently viewing the aida 64 sensor panel via the web via spacedesk HTML5 VIEWER but the app keeps crashing
Hi,
Would you consider to place also the „SPACEDESK DRIVER SOFTWARE for Windows PRIMARY PC (server)“ at the Microsoft Store like the Spacedesk Win Viewer?
It would ease immensely the update routines to those of us who depend on corporate IT Admins to install them on our pc’s. As they can mark it as app store updateable by the user.
Thanks in advance,
MJB
Hi @joahof,
Could you please try our spacedesk Windows Viewer app Microsoft Store version?
Hi @ahmetzkan,
Thanks for the feedback.
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @kjstech,
Could you please try our most recent spacedesk Driver v1.0.16 that we just released on our website https://forum.spacedesk.net.
We have a potential bug fix for the Display Off issue.
Looking forward to your feedback.
Hi @titoaurelio,
Could you please try our most recent spacedesk Driver v1.0.16 that we just released on our website https://forum.spacedesk.net.
We have a potential bug fix for the Display Off issue.
Looking forward to your feedback.
Hi @lennos,
Could you please try our most recent spacedesk Driver v1.0.16 that we just released on our website https://forum.spacedesk.net.
Hi @ahmetzkan,
Thanks for the info.
Please try our most recent spacedesk Driver v1.0.16 that we just released on our website https://forum.spacedesk.net.
We have a potential bug fix for the Display Off issue.
Looking forward to your feedback.
