Suchergebnisse für ‚X‘

[spacedesk Lea]

Hi @kekzz98,

Can you please download the Microsoft Troubleshooter program here:
https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

Run the “MicrosoftProgram_Install_and_Uninstall.meta.diagcab”, select Installing.
After that, please try again with the spacedesk driver installer.

[spacedesk Lea]

Hi @andyhleu,

It seems that the android viewer becomes your primary display based on the screenshots.
You can easily switch back your main monitor as primary display, just open the display settings window on your primary machine, select/click your main monitor then scroll down and check the „Make this my main display“ box.
Please check the attached screenshot for assistance.

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[spacedesk Lea]

Hi @freakymood,

This is a strange issue. It’s the first time we have seen it.
Can you recover your main screen after spacedesk disconnects?
If yes, could you possibly send us the diagnostic logs for this issue for further analysis?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the multiple cursor issue until it disconnects
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

By the way, is your secondary machine, Windows/Android/iOS?

[spacedesk Lea]

Hi @liamcharmer,

This is the expected behavior. Viewer/s will suddenly disconnect if you switch videowall ON while viewers are already connected (unless you have auto-reconnect enabled on the viewer settings except on latest android viewer).
Then you can just reconnect all the viewers.

To avoid disconnection we recommend you to switch videowall ON first before connecting the viewers.

[spacedesk Lea]

Hi @lior,
For further analysis, could you please send us the diagnostic logs for this issue?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the disconnect issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @qowmq,

Thanks for the logs.
It seems that something on your primary machine is preventing a spacedesk conection.

We noticed that you have AhnLab V3 Antivirus on your primary machine.
Could you please check if there’s an exception list setting on this antivirus app and just try to include spacedesk to allow incoming and outgoing connection.
The following are the spacedesk details you might need for manual setting:
service name: spacedeskService
file path: C:\Windows\system32\spacedeskService.exe
TCP/IP Port: 28252
UDP Port: 28252

[AleksAlfi]

The touchscreen input isn’t correctly sent to the PC, resulting in it being moved a little to the left… I have also noticed the text „Connected – Display OFF“ go out of bounds a bit on the right if that helps to answer my problem.

[jonathana]

I appreciate that most users need to be able to use mouse, keyboard or touch in order to control their pc, however there is a valid use case where spacedesk is literally being used as a second monitor, and the keyboard and mouse tracking code gets in the way of being able to actually use the computer. one such time is when using it as a second screen for a virtual machine.

it would be nice if you could select a check box in the windows settings that simply ignores all input methods, and only supply the display aspects of the driver.

alternatively, if the various web, android, windows view apps could simply not send any inputs to the remote pc, this might work too –

hey why not include settings to disable remote control in both the client and server apps.

this would make the product usable, and i would be more likely to actually purchase it.

• Dieses Thema wurde geändert vor 2 Jahren, 3 Monaten von jonathana.

[lior]

Hi, I’ve downloaded your up to my ipad air (4th gen), and for my laptop (windows 10).
I have done everthing start from rebooting, deleting the other apps (xdisplay), and doawnloaded again your app and reboted and ext. AND in the buttom line its the same Error Code 2-5 | Error Info 0-5 | Connection time: 00:00:01 that appears.

[WookiDooki]

Root cause was my AP and Fire HD Tablet. Recently, I upgraded my Internet and changed NAT(AP), too.
Much faster but failed to connect when I tried to use spacedesk app.

I installed back old NAT(Asus AC1900) which was exclusive for tablet and it connected to new NAT.
They(PC and tablet) worked nice as before. Maybe Fire HD WiFi wasn’t compatible with my new AP.
So, the problem was to devices, not Spacedesk.

Thanks.

• Diese Antwort wurde geändert vor 2 Jahren, 4 Monaten von WookiDooki.

[AJAY]

This software is great and very easy to use. But I want to report a problem to the developer: the software cannot actively obtain network permissions, so that the mobile phone cannot find the computer all the time.
The process is like this. After I downloaded and installed it, I found that the software could not find the computer. Then I tried many times to uninstall and reinstall on both ends. But both are invalid. Later, I searched for this problem on the Internet and found that many people have such a problem. Later, it took a long time to find a solution to the problem. [[If it has always been a wifi network, you must first turn off the software and replace it with cellular data to enter the software, and then it will pop up a pop-up window to obtain network permissions, which is the one that says „only wireless LAN, wireless LAN and cellular network, not allowed“ That pop-up window]] This has a disadvantage. My other mobile phone does not have a card inserted, so I cannot use the function of the cellular network, so I can use one mobile phone, and the other cannot be used. Later, the problem was solved by inserting the card. It is good to be able to insert the card, but if the function of the mobile phone is damaged and the card cannot be inserted, or the wifi version of the iPad device cannot be used? So I hope the developers can solve this problem and solve this problem in the next version update, thank you! ! !

[spacedesk Lea]

Hi @qowmq,
Thank you very much for sending the dxdiag.

1. Please send us the debug logs for the app crash using DebugView. Just follow the steps below:
– download DebugView app here: https://download.sysinternals.com/files/DebugView.zip
– extract the files from the zipped folder
– run the Dbgview.exe as Administrator
– make sure to only check the Capture -> Capture Win32 and Capture Events
– while DebugView is open, please run the spacedesk Windows 10 Viewer app and try to recreate the app crash issue
– you should find some „SA [xxxx:xxxx] …“ traces in the DebugView, please save the logs and send it to us

2. Please also try with spacedesk Windows 7 Viewer app (desktop version 0.9.39) and check if you get the same app crash issue.

[spacedesk Lea]

Hi @freakymood,
Could you please check/try the following:
– After installing the KB3063858 update, did you reboot your PC?
– check if you can find qwave.dll in C:\Windows\System32 directory
– run „services.msc“ and find Quality Windows Audio Video Experience and check if the status is „Started“
– If qwave.dll is missing or corrupted, please try to repair it. Just run Command Prompt as administrator, then type „sfc /scannow“ and hit „ENTER“.
– Please also check if there’s a pending Windows Update on your machine, then try to update it.

By the way, we moved your post to a separate topic.

[Tableter]

Unfortunately nothing happens.
I almost doubted myself then.

Then I ran the procedure on my desktop PC: no problem
After entering the name of the msi file, the installation begins immediately and
the text file is saved. But unfortunately I don’t need that.

I would like to install spacedesk on my CSL Tablet PC HD (Windows 10 Pro),
so I can use an older Android tablet as a 2nd screen.
That’s the only way you can do something outdoors.
The Panther Tab brings the brightness not here.

It may not be possible to install this on the Panther Tab,
even though Windows 10 Pro 64bit is running on it and can be used like a desktop PC.

Thank you for the patient help.
Gert

[FreakyMood]

My system is Windows7 x86 / I have KB3063858 update but I can’t download Spacedesk because I have not qwace.dll

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[spacedesk Lea]

After the script has started and the file name has been entered
comes the WIndows Installer window.
If you then press any key, the prompt closes and nothing happens. The log files are not there either.

Once you enter the msi file name, the script will launch the spacedesk windows installer.
You can now close the command prompt window, then proceed with the installer window by clicking „Next“ and so on until the error message show up.
While msi installer is running, spacedeskmsi_trace.txt should be generated.

• Diese Antwort wurde geändert vor 2 Jahren, 4 Monaten von spacedesk Lea.

[spacedesk Lea]

Hi @fullychess,

Thank you very much for sending the diagnostic logs.
However, DebugView.log file is missing (which contains spacedesk server traces).
It seems that you did not download the DebugView before switching the Diagnostic ON.
Please follow the steps below:
– spacedesk Driver Console -> Diagnostics
– click the „Download“ button beside DebugView
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and wait for the disconnect issue
– switch Diagnostic Collection OFF
– click Save All Information button
Then send us again the updated diagnostic files.

[Tableter]

Hello Lea,

I followed the instructions exactly.
After the script has started and the file name has been entered
comes the WIndows Installer window.
If you then press any key, the prompt closes and nothing happens. The log files are not there either.

By the way, Windows does not block any app this time.

I use this file:
spacedesk_driver_Win_10_64_v1042_BETA.msi

Seems more complicated…
Thanks for the support
Gert

[spacedesk Lea]

Hi @namichan,

On your primary machine, please check first in the spacedesk Driver Console -> Diagnostic -> Incompatible Software, if there’s any incompatible software detected. Then just disable/uninstall, reboot and try again with spacedesk.

If there’s no incompatible software detected, please send us the diagnostic logs for the issue.
– click spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the disconnect issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @jmayes5jmayes-com,

For further analysis, could you please send us the diagnostic logs for this issue?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and send touch input for several times to reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

Please also try to enable some touch setting on your primary machine (Windows Settings -> Ease of Access -> Mouse Pointer).
Please check the attached screenshot for assistance.

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[spacedesk Lea]

Hi @qowmq,

Seems like a Windows Viewer app crash.. which spacedesk Windows Viewer did you use?
spacedesk Viewer for Windows 10 from Microsoft Store? Or spacedesk Viewer for Windows 7 (desktop version 0.9.39)?

For further analysis, could you please send us the dxdiag.txt of your PC (client)?
Just run dxdiag.exe, then click „Save All Information“.

[namichan]

Hi,
I cannot display the screen anymore. It says Disconnected by server error
Error Code: 2-5-
Error Infor:0-5-
Could you tell me how to fix this issue?

Thank you!

[FullyChess]

Hello

My problem is very similar to this: spacedesk.net/forums/topic/unable-connect-to-my-pc/
My primary machine is stationary pc (win10 20H2) and laptop xiaomi TM1703 (win11 21H2). For secondary machine i use android (samsung sm-200). With pc everything works perfectly. But something strange is happening with the laptop. After the reboot, the tablet sees the laptop and connects to it without any problems. But after a minute and sixteen seconds (attached a screenshot), the connection is interrupted and the tablet no longer sees the laptop. Manual input ip shows endless loading

I have read several forum pages and did everything according to your instructions. Change wi-fi, reinstall app, run services.msc, change public wi-fi to private and back, go to Windows Firewall settings and check spacedeskService is allowed and more

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[spacedesk Lea]

Hi @tableter,
Thank you very much for sending the requested files.
However, the spacedeskSetup.log file is missing.
We have checked the setupapi.dev.log file and unfortunately it does not contain spacedesk install traces.

Could you please send the following additional files:
– C:\Users\Public\spacedeskSetup.log file
– C:\WINDOWS\inf\setupapi.app.log file
– spacedeskmsi_trace.txt (please follow the steps below on how to generate spacedeskmsi_trace.txt)

To generate spacedeskmsi_trace.txt:
– please download the spacedeskMsiTraceGenerate.zip here:
https://www.dropbox.com/s/vr17lj6n63k52rh/2022_spacedeskMsiTraceGenerate.zip?dl=0
– extract the zip file
– copy the most recent spacedesk msi installer inside the folder, then click the get_trace.bat
– the script will prompt you to enter the msi file name then press enter
– it will run the spacedesk installer until you encounter the error
– then send the spacedeskmsi_trace.txt generated inside the folder

[spacedesk Lea]

Hi @yarni,

Thank you very much for sending the diagnostic logs.
Based on the logs, you have Nvidia ShadowPlay/In-game Overlay enabled.
Please disable it in Nvidia GeForce Experience settings (then restart the spacedeksService) before connecting a spacedesk viewer and check if you still have the issue.

[matmat077]

Hi, I have an issue using Spacedesk. My Primary Machine is Windows 11. I have two android tablets connected with USB tethering. It always recognizes one of the android tablets and can connect and run well. I previously used Windows 10 and one of your colleagues showed me how to get both tablets working simultaneously by changing the device priority in Windows network setting for the tethered devices and this solved my issue. Although had to be done every time I re-booted. However since then I have updated the software and moved to a Windows 11 Pro machine. Can you please give me the workaround for using the two android tablets as extra displays tethered by USB as its network settings menu is different to the previous os. I love the software and would happily pay for the App as a one off payment to continue to use this great application. Appreciate your hard work developing and providing a really useful resource. Many thanks in advance for any help you can give me.

[Tableter]

Hi Lea, it seems that my replies were not sent.
So I try now without the attachment and then the attachment extra

Many Thanks
Gert

[spacedesk Lea]

Hi @yarni,

Thank you very much for reporting these issues.

1. For the ON-OFF button, could you please try to run services.msc, then find spacedeskService and try to stop-start it (maybe a few times) and check if it’s also hanging.

2. For the disconnection problem, could you please send us the diagnostic logs.
Please follow the steps below:
– Open spacedesk Console window -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the disconnect issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

By the way, can you also tell us your android tablet’s android version? Is it connected over WiFi network/UBS tethering/WiFi Hotspot?

[spacedesk Lea]

Hi @jmgrobao,

Thank you very much for sending the diagnostic logs.

We noticed that you have Avast Antivirus/Firewall on your primary machine.
Please make sure to add spacedesk in the exception list.
The following are the spacedesk details you might need for manual setting:
service name: spacedeskService
file path: C:\Windows\system32\spacedeskService.exe
TCP/IP Port: 28252
UDP Port: 28252

[spacedesk Lea]

Hi @tableter,

For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click „Save all information“ and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[Yarni]

I am experiencing 2 problems.

The first problem is that with the latest update (1.0.42), the on-off button for starting the spacedesk server only works once: I can activate the server once and then turn it off and then it will stay off despite sliding the spacedesk status button to ‚ON‘. To get around this I have to open taskmanager and stop the spacedesk service. I’ve tried uninstalling and reinstalling (64-bit windows 10) with the same results, and repairing crashes at the last step.

The second problem is that my virtual display (android tablet) will be disconnected after some time (ca 10 minutes), displaying ‚connected – display OFF‘, and I’m pretty sure the problem is connected to the spacedesk server on the primary machine, as restarting it lets the display connect again.

• Dieses Thema wurde geändert vor 2 Jahren, 4 Monaten von Yarni.

[spacedesk Renz]

Hi @conri99,

May we know what version of spacedesk Driver you have on your machine prior to your update to 1.0.42?
Also, for further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
If spacedeskSetup.log’s file size is too large to send, you may omit it. Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply. Thank you very much!

[spacedesk Lea]

Hi @mjb,

Please check if there’s a firewall setting on your Panda Adaptative Defense 360º, then try to add spacedesk in the exception list.
The following are the spacedesk details you might need for manual setting:
service name: spacedeskService
file path: C:\Windows\system32\spacedeskService.exe
TCP/IP Port: 28252
UDP Port: 28252

Also please check if spacedeskService is allowed on your Windows Firewall settings.
Just open the Windows Settings -> Update & Security -> Windows Security -> Firewall & Network Protection -> Allow an app through firewall,
then check the list if „spacedeskService“ is checked on both Private and Public.

• Diese Antwort wurde geändert vor 2 Jahren, 4 Monaten von spacedesk Lea.

[jackson]

Hi @Spacedesk Lea,

1.Can you discover the primary machine/server on your viewer app?
Cannot detect any Primary Machine.

2.Did you get the “Unable to connect” box upon clicking the primary machine/server?
No.

3.What is your secondary machine/Viewer app? Android/iOS/Windows?
Android.

Actually the funny thing is, my table can connect to another PC but this one can’t. It so weird.
Please help me to figure out and slove this problem, thanks a lot.

[spacedesk Lea]

Hi @jackson,

Can you discover the primary machine/server on your viewer app?
Did you get the „Unable to connect“ box upon clicking the primary machine/server?
What is your secondary machine/Viewer app? Android/iOS/Windows?

For analysis, please also send us the diagnostic logs of your primary machine.
Just open the spacedesk Driver Console app -> Diagnostics -> Save All Information.
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[1622145167]

Hi Support Team,

I would like to purchase the space desk display driver SDK for integrating with one of our products, could you please provide me with the steps and details to get it?
Please email:chen19673@foxmail.com

[spacedesk Lea]

Hi @lokki,

Can you please download the Microsoft Troubleshooter program here:
https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

Run the “MicrosoftProgram_Install_and_Uninstall.meta.diagcab”, select Installing.
After that, please try again with the spacedesk driver installer.

[lokki]

I deleted and reinstalled spacedesk, but when I tried to download this screen (The specified account already exists), how do I fix it?

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[spacedesk Renz]

Hi @yakuza,

Thank you for sending the diagnostic logs. It seems that Nvidia Shadowplay is turned on in your device and that is most likely causing the issue that you’re encountering. Disabling it from Geforce Experience should enable you to connect to your server. You can also reboot after disabling Shadowplay then try connecting again. Don’t hesitate to reply if you have any further concerns or questions. Thank you!

[spacedesk Nicole]

Hi @thingyman,

Thank you very much for the log files.

It seemed that you have vSpatial Remote Desktop Utility installed on your machine.
For now, spacedesk and vSpatial cannot coexist.

• Diese Antwort wurde geändert vor 2 Jahren, 4 Monaten von spacedesk Nicole.
• Diese Antwort wurde geändert vor 2 Jahren, 4 Monaten von spacedesk Nicole.

[Chidochiki]

TY for the answer, I’ll wait anxiously 😀

[spacedesk David]

Hi Beast2040,
we are not aware of any recent changes in keyboard and mouse.
Which exactly was the last spacedesk version which did work for you?
Which spacedesk viewer are you using (iOS/Windows/Android)?

[spacedesk Renz]

Hi @yakuza,

You may refer to the User Manual under the section „Troubleshooting“ -> „Network Connection“ and try the steps there. Also, you may try with a different device if you have any other devices you can use and see if the same issue is encountered. Another thing you can check is, in your iOS device, go to iOS device Settings -> Privacy -> Local Network, if there’s spacedesk and if it’s enabled. If you have already referred to the Manual and tried the other suggestions above, you may follow these steps for further investigation of the issue:
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON, then wait for a few seconds
– switch Diagnostic Collection OFF
– click Save All Information button

Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply. Thank you!

• Diese Antwort wurde geändert vor 2 Jahren, 4 Monaten von spacedesk Renz.

[Beast2040]

Spasedesk works well as a second monitor in the ASTER program. However, the mouse/keyboard controls do not work. These devices can be assigned, but they do not transfer control from devices that are connected to the monitor.
Is it possible to fix this, because did it work fine before?

[doteya]

Hi, I’m ASUS P1801-T Android 4.2 tablet user.
When touch positioning is absolute mode and screen is device specific resolution (my tablet’s resolution is 1920×1080), desktop screen is shown as full screen.
But the Windows Task bar area is just same as tablet’s navigation bar area.
When I touch the Windows Start button, the navigation bar is shown. I will never touch the windows start button.

How do I resolve this issue?
Does spacedesk have some settings to show navigation bar always and show Windows desktop in the screen excluded to navigation bar?

[spacedesk Lea]

Hi @motto5476,

Ah ok, my mistake. Product code is not needed if you selected „Not Listed“. Just press Installing -> Next -> Not Listed -> View detailed Information, then check if there’s a potential issue/s detected.
Then try again with spacedesk installer.

By the way, can you answer some of our questions here:
1. Is this the first time you install spacedesk? Or you have previous version before?
2. Are you using an Administrator user account?
3. Were you able to install other msi installer aside from sppacedesk?
Can you please also try some workarounds suggested here: https://thegeekpage.com/installation-ended-prematurely/

[spacedesk Renz]

Hi @thingyman,

May we request the diagnostic logs for this issue?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON
– Connect your viewers to your server to reproduce the issue raised
– switch Diagnostic Collection OFF
– click Save All Information button

Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[spacedesk Lea]

Hi @motto5476,

Thanks for sending the msi trace.
We are currently, analyzing it.

Can you please download the Microsoft Troubleshooter program here:
https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

Run the “MicrosoftProgram_Install_and_Uninstall.meta.diagcab”, select Installing.
If “spacedesk Windows DRIVER” is not on the program list, just select “Not Listed” then paste the product code of spacedesk_driver_Win_10_64_v1040_BETA.msi here: {A7749853-C2A7-4313-B46F-11AECF983D62}

After that, please reboot your primary machine then try again to install the latest spacedesk msi installer from the website.

[spacedesk Lea]

Hi @daveighka,

Thank you very much for sending the diagnostic logs.
It seems that you have Nvidia ShadowPlay / In-gameOverlay / screen recording enabled.
Please disable it via Nvidia GeForce Experience settings then reboot, and try again with spacedesk.

[spacedesk Lea]

Hi @daveighka,
Could you please send us the diagnostic logs for this issue?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and wait for the issue to happen
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.