'spacedesk' 的搜索结果

[spacedesk Lea]

Hi @alesanand91,

Routers can cause lags and latency. Bypassing them always improves performance. Configure Windows PC or Android device as WiFi Access Point (Hotspot) and connect to it before connecting spacedesk.
USB Tethering achieves the same result.
Please check the chapter “Performance Tuning” in the instruction manual: https://spacedesk.net/user-manual

[spacedesk Lea]

Hi @jstun,
We have released a new spacedesk Driver v1.0.38 on the website https://forum.spacedesk.net.
Please try it and let us know if the display off issue is now fixed on your side.

In case it did not fix the issue, please send us the diagnostic logs for this issue.
– open the spacedesk Driver Console window app by clicking the spacedesk tray icon on your task bar’s notification area, then click the Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON
– try to connect your viewer app and wait for the issue to happen
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[Dark_Jona]

Hello, I need help to add SpaceDesk in McAfee
I’ve been looking for a solution for a while now but I haven’t found it

• 该话题由Dark_Jona 于 2年、 6月前 修正。

[spacedesk Lea]

Hi @willycia,
We have released a new spacedesk Driver v1.0.38 on the website https://forum.spacedesk.net.
This new version includes “Connected – Display Off” bug fix.
Could you please try it with your Android Viewer app and let us know if it fixes the issue on your side.

Looking forward to your feedback.

[spacedesk Renz]

Hi @brojon,

Screen duplication and extension can be changed in the server device’s Display Settings menu than can be accessed by right-clicking on an empty part of the desktop and selecting Display Settings on the menu that appears. For further information on desktop extension, you may check our User Manual on the section “Configuration and Settings” -> “Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel”
https://forum.spacedesk.netuser-manual/#item_470

Let us know if you have other concerns and we’ll be happy to help.

[spacedesk Lea]

Hi @ayep,
Upon clicking the “get” button, it should open your Microsoft Store app, if not please open the Microsoft Store manually on your Windows machine and search for spacedesk Viewer app and download/install it.

[ayep]

I tried to download SPACEDESK VIEWER SOFTWARE FOR SECONDARY MACHINE (CLIENT) For Windows 10 – Current version: Beta v0.0.23.0, but it cannot be downloaded from the microfot site (https://www.microsoft.com/en-us/p/spacedesk/9nblggh4trm4?activetab=pivot:overviewtab), nothing happens when you click the “get” option.
Does anyone have the same issue?
Thanks!

[spacedesk David]

Hi rxbin-_,

could you please tell us the following:

1. Your Windows OS version
2. Your spacedesk Server version
3. Your Android OS version
4. Your spacedesk Client version
5. The model name and company name of your Android stylus pen (best would be an URL to the product page)

Please also check the following in your spacedesk Android App settings:
Main Hamburger Menu > Input Devices > Pen > “Enable Stylus Screen Control” should be set!

Are you connecting by automatic server discovery or are you using the manual IP input?

Thanks!

• 该回复由spacedesk David 于 2年、 6月前 修正。原因： typos

[spacedesk Renz]

Hi @karen-zheng,

Do you have a third party firewall software installed in your server device? If so, please see the User Manual on the section “Troubleshooting” -> “Firewall Settings on Primary Machine”. Also, if you have a VPN installed in your server machine, you may also check the section “VPN (Virtual Private Network)” just below “Firewall Settings on Primary Machine” and follow the troubleshooting steps there.
https://forum.spacedesk.netuser-manual

You may get the diagnostic logs by following these steps:
–- open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
— On the Console window, click on “Diagnostics”
— Click Save All Information button

Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected. Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

• 该回复由spacedesk Renz 于 2年、 6月前 修正。
• 该回复由spacedesk Renz 于 2年、 6月前 修正。

[spacedesk Renz]

Hi @seanincali,

Regarding the issue of the client not showing any applications, would you prefer that the client duplicate the main display or extend it? You can find additional help in the User Manual under section “Configuration and Settings” -> “Desktop Extension or Desktop Duplication mirror Settings in Display Control Panel”
https://forum.spacedesk.netuser-manual

In addition, the reason why the mouse pointer does not show up whenever you use the viewer is because the action is interpreted as touch input and that hides the mouse cursor. You may check the section “Configuration and Settings” -> “Mouse, Keyboard, Touchscreen And Pen Input” to know more about touch input types for your viewer.

Let us know if you have any other concerns and we’ll be happy to assist you.

• 该回复由spacedesk Renz 于 2年、 6月前 修正。原因： Additional details added

[spacedesk Lea]

Hi @mda,
To further analyze the issue, could you please send us the diagnostic logs for this issue.
Please follow the steps below:
– open spacedesk Driver Console in your primary machine
– go to Diagnostics, if DebugView is Unavailable, download it first
– switch Diagnostic Collection ON
– connect the viewer app to reproduce the mouse freeze, then disconnect after a few seconds (~10sec)
– switch Diagnostic Collection OFF
– click Save All Information
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @mda,
Thank you very much for the feedback.
We have checked this issue and so far we have never experienced a mouse freeze on primary machine upon spacedesk connect.

Maybe disabling all remote input on your viewer app might help.
Please try to disable it in your Android Viewer app settings -> Input devices, just uncheck the touchscreen and pen input box before connecting.
Then let us know your result.

[andy]

Oh that’s great! I’m trying Display Link Release 10.2 M1 with spacedesk now and it seems stable 😉

[jmhacker]

Thanks for your advice. I ordered now a “DisplayPort Dummy Headless Video Adapter /
Ghost Display / Emulator Plug” which mimicks a connected screen to the primary PC. I’ll let you know if that works.
I think I did try earlier already what you describe, but without much success – spacedesk connected, but all I got was a black screen and no cursor.

[spacedesk Lea]

Hi @jmhacker,

Yes it’s possible. You just have to attach your physical monitor first so that you can install the spacedesk Driver on your primary machine.
After spacedesk driver installation, you can detach now your primary monitor and just try to connect from your secondary device via spacedesk viewer app.
Please make sure that both primary machine and secondary device are connected in a local area network.

You can also check this thread: https://forum.spacedesk.netforums/topic/headless-pc/

[spacedesk Lea]

Hi @andy,
If your primary machine is Windows 10/11, the most recent DisplayLink driver should work now with spacedesk driver.
The known incomaptibility issue is with their old display hook driver for Windows 7/8.1.

[jmhacker]

I have a possibly stupid question – is it possible to use spacedesk if there is no screen connected to the primary PC ? For my application this would be great, because we running a PC in the back of a small aircraft if this would work, would not connect a (physical) screen to the primary PC to save space in the aircraft.

[spacedesk Lea]

Hi @gt3209,

Unfortunately the zip file you sent does not contain any spacedesk diagnostic logs.
The diagnostic steps above should generate a folder like this “2022-03-XX-XXXXXX-spacedeskRuntimeDiagnostics” and contains files such as spacedeskDiag.txt, spacedeskSetup.log, Debugview.log etc..

Could you please repeat the steps above and send us the correct diagnostic folder.
Thank you very much!

[spacedesk Renz]

Hi @rmf,

Based on the logs you’ve sent, we saw that you have some antivirus software installed in your machine and that could be one of the reasons why your server can’t get detected by your viewer device. For further assistance, you can refer to the User Manual under section “Troubleshooting” -> “Network Connection” and see troubleshooting guide under “Step 2: third party firewall software.”
https://forum.spacedesk.netuser-manual/

May we ask what device you’re using as your viewer device? Also, may we request for the rest of the logs in your server machine?

Thank you!

• 该回复由spacedesk Renz 于 2年、 6月前 修正。
• 该回复由spacedesk Renz 于 2年、 6月前 修正。
• 该回复由spacedesk Renz 于 2年、 6月前 修正。

[spacedesk Lea]

Hi @douglibs,
Could you please reduce the size of the spacedeskbug image file and try to attach it again.

[spacedesk Lea]

Hi @gt3209,
Could you please send us the diagnostic logs for this issue?
– open the spacedesk Driver Console window on your primary machine by clicking the spacedesk tray icon on your task bar’s notification area
– then click the Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON
– try to connect your viewer app and wait for the disconnect issue to happen
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @willycia,
Thank you very much for sending the log file.
We are currently analyzing it. It seems that the server is disconnecting due to network connection lost.

Can you quickly try with spacedesk HTML5 Viewer?
Just open a Google Chrome web browser on your Chromebook device then go to http://viewer.spacedesk.net/ and try to connect to your server IP address. Then let us know if the display off / black screen is also happening.

Please also make sure that you update your NVIDIA GeForce GTX 1660 Ti graphics adapter to the most recent version.
You can download the latest driver installer from their website https://www.nvidia.com/download/index.aspx.

[spacedesk Lea]

Hi @ced-edem,

Please check the Troubleshooting -> Network Connection chapter in the user manual https://forum.spacedesk.netuser-manual/.

If the troubleshooting steps did not help, please open the spacedesk Driver Console app on your primary machine, then click Diagnostics -> Save All Information.
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[douglibs]

I already tried with my tablet and spacedesk just shows the windows menu, i need help to solve this.

[ced.edem]

spacedesk does not see the main machine on the smartphone.
both devices (laptop and smartphone) are connected to the same wi-fi and it also does not work manually

[spacedesk Lea]

Hi @leonpotz,
Please check the Troubleshooting -> Network Connection chapter in the user manual https://forum.spacedesk.netuser-manual/.

[spacedesk Lea]

Hi @willycia,
Thanks for the logs.

Could you please also check in the spacedesk Driver Console -> Incompatible Software if there’s any software/product currently active.
If you have Nvidia Shadow Play/In-game overlay/screen recording active please disable it before connecting spacedesk.

[Willycia]

Hello

For the first step, I could not find Debugview.log in my public downloads. I copied all my spacedesk files and my dxdiag in my Public folder. Instead of adding dxdiag directly to the folder (just in case anything bad happens), I created a copy and added it to the folder, just wondering if that’s alright.

Regards, William

[spacedesk Lea]

Hi @jr,
The brightness setting for spacedesk client screen is only available if video wall mode is enabled.

[spacedesk Lea]

Hi @willycia,
Thanks for the feedback.

Fix for the failing console diagnostic collection will be available in the next release.
In the meantime, could you please send us the following (if available):
– C:\Users\Public\Downloads\Debugview.log
– all spacedesk files available in C:\Users\Public folder
– run dxdiag.exe, click Save All Information, then save the output file (dxdiag.txt)
Please save all the files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

Could you please also check in the spacedesk Driver Console -> Incompatible Software if there’s any software/product currently active.

[ptsaog3]

please make your product SPACEDESK work with ROKU
which can use HDMI for TV/monitor

thanks

[rxbin._]

Hello,
I wanted to use my android stylus pen in Windows via using my touch tablet(vastking kingpad k10pro). So almost as if it were a graphics tablet. However, I had to find out that the pen input is the same as for the computer mouse. How can I change that the pen and my fingers are registered separately in Windows.
You can see in my picture on the right pen and mouse overlap at the same time. In Windows, however, the use of the pen as a mouse is already deactivated. I think it isnt a problem from Windows or my pen but a problem of spacedesk and how the peninput data is transferred to windows.

• 该话题由rxbin._ 于 2年、 6月前 修正。原因：picture isnt working

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[JR]

Hi I have 2 LEnovo laptops running on a LAN cable network with Spacedesk.

The app is working well. I use Spacedesk to make an extension screen on my primary laptop screen.

However I cannot set the screen brightness of the secondary laptop viewer screen.

If I go to the active connection link I only get the statistics tab, I don’t see the tab that will allow me to adjust the display on the client/slave screen.

I am running windows 10 on both machines.

Any help will be much appreciated, Thanks!

[spacedesk Lea]

Hi @willycia,
Could you please send us the diagnostic logs for this issue?
– open the spacedesk Driver Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON
– try to connect your viewer app and wait for the issue to happen
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @willycia,
Do you still have this error? Maybe you only need to reboot your machine.

If it did not help, please send us the following for further analysis:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

• 该回复由spacedesk Lea 于 2年、 6月前 修正。
• 该回复由spacedesk Lea 于 2年、 6月前 修正。

[Willycia]

So basically what happens is:

1: I turn my PC and Chromebook on

2: I open up Spacedesk on both

3: I connect

4: it shows a black screen and my PC detects 2 screens

5: It disconnects with error 256

6: I connect again and I shows display off no matter how many times I connect and reconnect

[alfredo_c]

Hi,

The problem is on my laptop screen even without spacedesk connected. And this is happen when I install and try using spacedesk on my android phone.

[spacedesk Lea]

Hi @alfredo_c,
Just for clarification, is your touchscreen problem on spacedesk viewer screen?
OR is it the actual touchscreen functionality problem of your laptop (even without spacedesk connected)?

[spacedesk Lea]

Hi @alfredo_c,
Thanks for the logs.
Upon checking the logs, it seems that spacedesk is already recognizing the touch input from your viewer app so it should already work.
Are you maybe sending a touchscreen input to a particular desktop application e.g. Photoshop or any 3D games (e.g. MS Flight Simulator)?

• 该回复由spacedesk Lea 于 2年、 6月前 修正。

[spacedesk Lea]

Hi @dagni,
Can you tell us which old version of spacedesk did you use that can remember the wallpaper settings of your second display?

Based on our testing this is only possible if you set a Disconnect delay time (in seconds) via spacedesk Driver Console and reconnect the viewer before the disconnect delay timeout.

[spacedesk Lea]

Hi @wulf,
Thank you very much for sending the diagnostic logs.

Upon checking the logs, we cannot find any indications that could cause a display off/black screen issue on spacedesk server.
Could you please check/verify the following:
1. Please check your display settings window if you can find a detached second display while viewer is showing display off.
2. Are you connecting over the wifi network? Is the connection fast/stable/reliable?
Maybe the network is slow and causes a delay in the transmission of screen update over the wireless network and you just have to wait for a while for the viewer to show the screen update?
3. Maybe something in your AMD Radeon software settings. Can you please check in your Radeon Software settings -> Preferences -> In-game overlay, if it’s disabled? OR maybe check the other Graphics settings.

[spacedesk Lea]

Hi @omega087,

Can you further describe the problem?
Viewer cannot discover? Did you get an error code upon connect?
For assistance, please also check the Troubleshooting chapter in the user manual.
https://forum.spacedesk.netuser-manual/

If the troubleshooting did not help, please open the spacedesk Driver Console in your primary machine, click Diagnostics -> Save All Information.
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @09hjoesk,
Thank you very much for sending the requested logs.
Based on the setup logs, the uninstallation for spacedesk virtual HID device is hanging.
This is a known issue in that old installer version which we already fixed in the most recent version.
To solve this on your machine, please manually uninstall the spacedesk virtual HID device in Device Manager.

– open Device Manager by running “devmgmt.msc”
– click View tab -> Devices by connection
– scroll down and find spacedesk virtual HID Device
– expand first the spacedesk virtual HID Device and right-click “Uninstall device” each devices underneath it
– then right-click “Uninstall device” the spacedesk virtual HID Device

Then try again to update with the latest spacedesk installer (v1037).

For assistance, please also check the Uninstall on Windows Primary Machine -> Manual Uninstall (Troubleshooting Only)
https://forum.spacedesk.netuser-manual/#item_518

[jamesson]

I solved the problem!
I think it was some kind of incompatibility with my current graphics tablet (Hion HS610).
I uninstalled the drivers and unplugged my Huion, and SpaceDesk worked, with pressure, in photoshop

Thank you!

[spacedesk Lea]

Hi @wulf,
Please try this modified version of the script here:
https://www.dropbox.com/s/lrreareb96quvnr/2022_spacedeskDiagnosticTool_v2.zip?dl=0
Same instructions above, this time the script should create “spacedeskDiagnostics” folder.

[Wulf]

Hey I tried to run the script and it did run, however I got the error

ERROR:
Description = Invalid namespace
The filename, directory name, or volume label syntax is incorrect.
Created folder "C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--\"

followed by the error repeatedly,

STEP 11: Copying log files
File creation error - The filename, directory name, or volume label syntax is incorrect.

Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
0 File(s) copied
File creation error - The filename, directory name, or volume label syntax is incorrect.

Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
0 File(s) copied
File not found - spacedesk_logs
0 File(s) copied
File creation error - The filename, directory name, or volume label syntax is incorrect.

Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
0 File(s) copied
File creation error - The filename, directory name, or volume label syntax is incorrect.

Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
0 File(s) copied
File creation error - The filename, directory name, or volume label syntax is incorrect.

Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
0 File(s) copied
File creation error - The filename, directory name, or volume label syntax is incorrect.

Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
0 File(s) copied
File creation error - The filename, directory name, or volume label syntax is incorrect.

Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
0 File(s) copied
File creation error - The filename, directory name, or volume label syntax is incorrect.

Unable to create directory - C:\Users\lavac\Downloads\--_~8,2dt:~10,2dt:~12,2--
0 File(s) copied
File spacedeskregistry.txt already exists. Overwrite (Yes/No)?

There was no folder created and no txt files or such anywhere in the folder or on my PC.

[spacedesk Lea]

Hi @jamesson,
Thank you very much for sending the diagnostic logs and a short video of the issue.
It seems that the issue is somewhere in the settings of your Photoshop, since spacedesk can already receive the Pen input properly with another app.

Please check if the Pen Pressure is configured on your Photoshop brush settings.
reference: https://www.computerhope.com/issues/ch002027.htm

[spacedesk Lea]

Hi @09hjoesk,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Renz]

Hi @gennady46,

Can you also try opening up the Display Switch menu by pressing Windows key + P then selecting Duplicate? If there is no Duplicate option there, please send us the diagnostic logs for further investigation by following these steps:
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON
– after a few seconds, switch Diagnostic Collection OFF
– click Save All Information button
Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

Thank you!

[jamesson]

On my laptop (MX550) it worked! but on my computer (RTX2080 Super) it didn’t work… only in photoshop.. in Microsoft Paint it worked, despite not recognizing pen pressure

Attached is the drive diagnostic file

As you can see in the video, pen pressure works fine on the tablet and supported apps, but it doesn’t work on SpaceDesk

Vídeo teste SonarPen + SpaceDesk:

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