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  • #24647

    Hi @ravee,

    Have you tried rebooting your primary machine? could you please try rebooting and then remove the spacedesk driver using the .msi?

    if the issue still persists, please provide us with the following files:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #24646

    Hi @skadog,

    Windows and iOS versions should not be a factor for discovery issues.
    there are a few things you can try to solve this problem in your iOS
    -reinstall ios viewer and make sure to click “allow” on a prompt that says “spacedesk would like to find and connect devices…”
    -Is your primary machine and iOS device connected to the same local area network?
    – On your primary machine, please try to set your current Network Profile to “Private” via Windows Settings -> Network & Internet -> Properties.

    #24645

    Hi @zenbu,

    No problem, Glad it worked out for you!
    We will now close this topic. In case you encounter any spacedesk related issues, just let us know and we’ll be happy to assist you.

    #24640
    skadog
    参与者

    Hi! I downloaded spacedesk a few days ago, and it worked perfectly fine until I started it up again yesterday. It refuses to find my primary machine no matter what I do. I think this happening because the Windows and iOS versions are different. I need Beta v1.64 for Windows.

    #24638
    ravee
    参与者

    I just wanted to update to the latest version, via the update feature in the console. after I clicked install, I followed the steps that should be. But, when entering a section like “you have a previous version, continue updating” the process seems to go smoothly, until the status “uninstalling spacedesk android control driver”, a notification appears.

    The notification dialogs “An error occurred while uninstalling the spacedesk driver. The uninstallation will complete with an error. Please do this setup again. restart the machine and run it”

    after that the installer application is stuck, not running anymore. i searched & followed the method on the official spacedesk web. it still runs like that. then i tried to repair/remove using the previous (.msi) installer (v1069). but, it has the same problem and stuck in the same status.

    is there any other solution, I can’t use spacedesk at all.

    Thank you.

    • 该话题由ravee 于 10月、 3周前 修正。
    #24636

    Hi @robochemist, @goodmanmsu-edu
    For the orientation Issue, Thank you for providing further info about this. however, for further investigation, could you maybe provide the exact step-by-step procedure on how to reproduce this issue? just to be sure that we are doing the exact same thing as we are still unable to reproduce it on our side.

    for @goodmanmsu-edu,
    For Touchscreen issue on MSFS (if this is the case for you as well)
    We have a previous spacedesk users that verified that MS Flight Simulator does NOT support/recognize touchscreen input (in general not just in spacedesk).
    And according to that user, it can only recognize mouse input from a remote display.

    We can only suggest either of the following:
    1. Use mouse touch which automatically activates on your second viewer connection.
    Current spacedesk’s touchscreen only supports in first spacedesk display, so on your first viewer app just activate touch screen first, then connect a second viewer app where you can move your flight simulator app and try to send the mouse touch input from there.
    2. Select relative touch input in your viewer app settings (the touch input will behave as mouse pad for your primary machine).

    #24635

    回复至: No connection to iPad

    Hi @rilagan

    Have you made sure to click “allow” on a prompt that says “spacedesk would like to find and connect devices…” right after you installed it?

    aside from that, please check the following:
    1. Check your WiFi router settings if it has client isolation enabled.
    (This setting prevents direct communication between connected devices/computers.)
    2. Do you have VPN (Virtual Private Network) active? If yes, please disable it.
    3. Are you using any third party antivirus/firewall? if yes, Please add spacedesk in the exception list or ‘Allow List’
    4. Check on your iOS Viewer Settings -> Privacy -> Local Network, if spacedesk is on the list and enabled?
    5. Is your primary machine and iPad device connected to the same local area network?
    6. On your primary machine, please try to set your current Network Profile to “Private” via Windows Settings -> Network & Internet -> Properties.

    Hi @fritzmark,

    We have sent you the requested spacedesk Driver v1067 via email.
    Please check your inbox.

    #24632

    回复至: Cluttering

    No problem, Glad it worked out for you!
    We will now close this topic. In case you encounter any spacedesk related issues, just let us know and we’ll be happy to assist you.

    fritzmark
    参与者

    Hello, it seems I did a typo for the version I need. I need indeed

    spacedesk_driver_Win_10_64_v1067_BETA.msi

    to continue with the update.

    To be quite sure, also for your side I attached a screenshot showing the version needed.

    Best regards and again sorry for the delay.

    • 该回复由fritzmark 于 10月、 3周前 修正。
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    #24617
    goodman@msu.edu
    参与者

    I think my problem is similar. I accidentally found a solution, and then on next restart, it was gone again, and I haven’t been able to get it working correctly … the former post was “touchscreen inop…” and Christian responded. Incidentally, all of this works fine on an Android tablet with the Android client.
    Running the client from the MS Store, although I also tried the Win7 version at Spacedesk’s suggestion.
    I’m trying to use the TDS GTN 750Xi FMS with MSFS 2020, and it won’t allow me to use the touchscreen on my Surface tablet … that is, I can make the touchscreen active (“take control”), but when I poke, the buttons triggered are not the buttons being displayed… i.e., the touchscreen’s view of what’s on the screen doesn’t agree with what’s displayed. Here’s what I’m learning:
    1) I am testing WITHOUT STARTING MSFS at all, with the TDS GEN 750Xi in “Standalone” mode, to try to eliminate confounding factors.
    2) The first pic below shows that the main (server) PC (in Win 11) has the “portrait flipped” selected as the tablet orientation (screen 4 to the PC).
    3) On the tablet, in settings, the selected orientation is “portrait”, as shown in second pic.
    4) Next pic shows that the “extended window” as seen on the tablet is SIDEWAYS, so some piece of software has rotated the view so the aspect ratio on the tablet is close to that on the main screens. But of course, that means it is turned 90 degrees.
    5) The next pic shows what happens when the TDS GTN 750Xi is dragged onto the tablet… it is rotated just as the background screen was, so it sideways and not really usable. However, when the PC’s mouse is used, the buttons work fine, but after “take control” on the tablet, the buttons shown still do not respond to touches (at least not properly, although the touchscreen is clearly active, because dragging fingers around occasionally triggers responses from the 750Xi.

    I have to do another post to show the remaining pictures, and I hope that will work, because this post will not let me upload more than 4 pictures. BUT what these pictures will show is
    6) If I tell the main PC that screen 4 is in landscape mode, then the picture on the tablet rights itself, and, although squished, allows the mouse to function fine.
    7) When the TDS GTN 750Xi is dragged into THIS view, it displays perfectly, and the mouse works perfectly (see the picture), AND the touchscreen is active (after “take control”), BUT the buttons are in different locations than displayed. That is:

    I believe the touchscreen coordinate system is not being massaged so as to match the displayed screen orientation.

    The disturbing thing is that I know it is possible to find a way to make it work properly, because I did have it working for a few days, until a reboot changed something (I don’t know what), and I haven’t gotten it working in the week since. Any help would thus be MUCH appreciated.

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    #24614
    robochemist
    参与者

    Yes. I think it may have something to do with the tablet itself and how the graphics driver/orientation works. Whenever I set a custom resolution like 800×600 in spacedesk, the values come out flipped on my Windows host machine (as 600×800 for example). So, I wanted to flip the values on the client’s side but had to scale it down to fit within the 800-pixel height limit. By scaling down the native resolution (1280×800) to 800×500, and then pre-flipping the values in spacedesk to 500×800, (hoping they will un-flip to be landscape) the image just comes out even more squished.

    (Possibly unrelated but maybe not) when the tablet boots up into windows, the loading animation circle is turned sideways and placed to the right of the RCA logo. I’m guessing this is because, on the hardware level, the default orientation is in portrait mode. the logo is turned 90 degrees just to look nice. example: https://youtu.be/s9QM2BgJv74?t=236

    #24613

    话题: No connection to iPad

    在论坛板块 spacedesk Discussions
    rilagan
    参与者

    Hello,

    I downloaded the Windows 10 SpaceDesk Driver Console Server program on my L13 Yoga ThinkPad and the corresponding app on my iPad. I’ve tried to connect the app to the server, but the app is not detecting a server. I’ve tried manually connecting through ISP, but I’ve had no success. Is there anything else I can try? I know that the wired connection for iOS is not ready yet.

    Thanks,

    #24612
    spacedesk Marcel
    管理员

    2960 x 1848 resolution and 60 fps might already reach the limits of encoding performance on such a smaller scale platform. Use custom resolution 1480×924 This can be selected on spacedesk Android resolution menu. This should avoid black stripes on either side of the screen and will definitely improve encoding performance.

    #24606

    Hi @dougw03,

    We have released a new spacedesk iOS viewer v1.0.56 on the playstore.
    iOS device can now enter suspend mode during server shutdown/sleep.
    Please update your viewer and let us know if there’s still any problem on your side.

    #24605

    回复至: Cluttering

    Hi @kergekacsa, @mooh,

    We have released a new spacedesk iOS viewer v1.0.56 on the playstore.
    this release includes the option to disable the floating menu in the settings.
    please update your viewers and let us know if there’s still any problem on your side.

    #24603

    Hi @zenbu,

    The extended display only shows two options compared to duplicate because one of the resolutions is your native Android screen resolution, typically used for desktop extension. The other option is a customized resolution that you might have set previously in the spacedesk Android viewer settings.

    I assume you want to set 1920×1080 to both extend and duplicate mode. to do this, just go to spacedesk Android viewer settings > Resolution > click “Choose Custom Resolution” then look for 1920×1080 and click it. > connect your device again > go to system settings of you PC and extend your display. it should now show 1920×1080 as one of your options.

    #24602

    Hi @dougw03,

    You can instead go to spacedesk Console > Diagnostics > click “Save all information” (you do not have to enable the ‘diagnostic collection’ option) > click NO on the pop-up admin privileges permission then save the output in a single zip file.
    You may send the output files by uploading the zip files in Dropbox or other file hosting services and just send us the download link.

    #24601

    回复至: Black screen

    Hi @naddy,

    Could you elaborate on this “it happens even without connecting to any device.” did you mean even without connecting to spacedesk?

    For your Blackscreen problem, do you maybe have Nvidia ShadowPlay installed on your machine?
    Could you please check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products.

    For the files you sent, unfortunately, the files exceed the allowed size.
    Could you maybe upload the zip files in the Dropbox or other file hosting services and just send us the download link.

    #24589
    robochemist
    参与者

    I have downloaded the Spacedesk application from the Microsoft Store onto a spare RCA W101v2 2-in-1 Windows tablet. It seems like the aspect ratio or rotation is broken because the output onto the tablet is always stretched in the wrong ways. Setting the tablet’s display to landscape in the host’s Windows settings turns it sideways (portrait) on the tablet and squishes it the other way. Then, setting the tablet’s *OS orientation* to portrait after that, shows the desktop correctly with gigantic black bars on top and bottom.

    When I took the screenshot, it had a portrait orientation, so I squished it to look like the output I saw on the display. The screenshot of just the settings is the configuration: Portrait host output, landscape tablet OS setting, native resolution on Spacedesk, and no other configuration. I have already tried resetting the Spacedesk settings.

    Everything worked fine with the Windows 7 download from this website. This issue only exists on the application I got from the Microsoft store.

    Edit: To clarify, the pictured settings window is the same exact one between both screenshots, just taken on different displays. (no settings were changed between when I took the first and second one)

    • 该话题由robochemist 于 10月、 3周前 修正。
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    #24572
    jawad
    参与者

    Hello Christian thanks for replying back,
    the graphic adapter is up to date but please note my laptop has a weak Graphics card (Iris xe integrated)
    and yes I’m using both latest spacedesk driver and latest android version.
    I checked when watching a full hd youtube video in Fullscreen the CPU usage was about 30% and the memory was 230 MB (give or take)
    Please Note that my tablet’s resolution is 2960 x 1848 i didn’t want to lower the resolution in order to fill the whole screen and not get a window surrounded by some black, the image quality is less than half, I’m using 60 fps also.

    Best Regards!

    #24569

    Highest performance is already achieved by cabled networks => cabled connection (e.g. native Android USB, ethernet)

    For the lagging behavior, please make sure of the following:
    -check if your graphics adapter driver is up to date.
    -You’re using the latest spacedesk windows driver and android viewer version.

    Could you also observe the spacedeskService.exe’s CPU and Memory load(%) in the taskbar > Processes whenever the lagging occurs? what is the percentage during such scenarios?

    #24563

    回复至: Cluttering

    Hi @kergekacsa,

    I see, there is actually an option to hide the tray app from the taskbar, you just have to go to the System tray (the little arrow at the bottom right side of the screen). you will then see the spacedesk Icon > Right click and click “Hide Connection Window” This will allow the spacedesk tray app to permanently be hidden inside the windows system tray.
    Please see the attached screenshot for further assistance.

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    #24548

    回复至: Cluttering

    mooh
    参与者

    I second 2.)

    When using spacedesk viewer on an Iphone the size of the screen is already quite limited and the button (white rectangle with 3 lines) takes even more space away.
    As is it doesn’t even add any new functionality as the only real option it provides, besides minimizing and closing the menu, is to disconnect the device, which is still possible and quicker by pinching the screen with two fingers. The button got introduced with Version 1.0.55 of the IOS Viewer App.

    I would love to have the option to hide it via a toggle or something in the options menu.

    #24542

    Hi @wibbly,

    For further analysis, Could you please send us the Diagnostic logs of this Issue?
    Just follow the steps below:
    – open spacedesk Driver Console -> Diagnostics
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – try to reproduce the issue
    – switch Diagnostic Collection OFF
    – click Save All Information button (if a message box appears, just click No to proceed)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #24541

    回复至: PASSWORD

    Hi @kiki,

    This feature is already planned! Release will probably be Q1 or Q2 2024. Important to note is that you can always see which viewers are currently and previously connected via spacedesk Driver Console so other people/users will not be able to connect to your PC unnoticed.

    #24540

    Hi @goodmanmsu-edu,

    Thank you very much for the diagnostic logs.
    this is very helpful and we will continue investigating it.
    for the meantime, We will now close this topic. If you encounter any spacedesk related issues, just let us know and we’ll be happy to assist you again.

    #24539

    Hi @dex,

    By “2nd monitor” is it an HDMI monitor?
    Have you tried with Windows logo key + P to switch to duplicate?
    Could you please check if your current graphics adapter has WDDM version below than 2.0.
    Just run dxdiag.exe, click Display tab and check for WDDM version.

    For more info please refer to “Windows 11/10 Desktop Duplication (mirror) option not available” chapter in our user manual
    https://manual.spacedesk.net/Windows1110DesktopDuplicationmir.html

    #24531
    Dex
    参与者

    I tried different things. my phone is xiamo redmi note 8. maybe the duplicate screen is not supported by my phone. but then i used “Chrome Remote Desktop” and it seems fine, the issue with that extension the chrome one is that it has a small little input latency and only can be connected via wifi. that’s why I like spacedesk. Please help guys

    #24518

    Hi @wibbly,

    you mentioned that your IP is the same as the one displayed in your server.
    you also mentioned that spacedesk Android viewer were able to establish a proper connection but not with HTML5.
    Could you maybe have multiple network adapters displayed in your server? it is possible that you are using the wrong one for HTML5 viewer.

    to make sure that you are using the same IP address as in the spacedesk Android viewer (which has worked before), you can check the IP displayed in the Android viewer and use it in the HTML5 viewer.

    #24511

    Hi @rfxcasey,

    Spacedesk primarily uses the Android Open Accessory Protocol over USB – in this case, you should select ‘File transfer’.
    BTW: have you tried the suggestions above? please note that we have cases that in some devices ‘USB debugging’ prevent spacedesk USB connection from working. so it’s better to keep USB debugging disabled.

    #24506
    rfxcasey
    参与者

    What protocol does Spacedesk use over USB, ‘File transfer’ or ‘PTP’?

    #24504

    Hi @rfxcasey,

    So, your issue is still spacedesk streaming data over WiFi even if the USB cable is connected and USB cable android is enabled in the console.

    Questions:
    -When you plugged in the Android USB cable, did you see the ‘spacedesk Android USB Device’ in Device Manager under ‘Universal Serial Bus devices’? Or did it show the default name of your Android Tablet’s USB device?
    -Upon plugging your Android device cable, did you see any pop up on your phone that say something like “open spacedesk to handle USB?”
    -Are you plugging your USB Android cable directly into your primary machine’s USB port? Or are you perhaps using a USB hub?

    Could you please try the following:
    -Reinstall and update your spacedesk Android viewer app and spacedesk Windows driver to the latest version.
    -Try using other USB cables/USB ports.
    -Please check if ‘USB debugging’ is enabled in the Developer options of your phone. If it is enabled, please disable it and try again with the spacedesk USB connection.
    -Within the Developer options, find ‘Default USB Configuration,’ then select ‘File transfer.’ This will enable you to set your device to always be on file transfer mode as default.

    #24495
    Boomrang51
    参与者

    Hi,I tried both Android simulator or a separate third-party app. eventually I found out that nothing is wrong with spacedesk. you explained the the reason of the problem clearly. yesterday I found out the answer by putting my own creative solution to the test and it worked. Tank you for replying.

    #24488

    Hi @boomrang51,

    We have to move this topic from its original thread to avoid confusion.
    For clarification, spacedesk audio is working when you play a video on your Android simulator, but when you try to record it, there is no audio on the recorded video. is that correct?
    what is your recorder? Is it a built-in feature of the Android simulator or a separate third-party app?

    #24483
    dougw03
    参与者

    Hi Christian, unfortunately I am unable to turn on diagnostic collection due to my company’s software on my work PC not allowing me to run “spacedeskserverdebuggingon.cmd” when I click the button. Let me know if there’s anything else I can do on my end to help your team troubleshoot this issue.

    Thanks for taking my GUI improvement feedback into account.

    #24448

    Hi @goodmanmsu-edu,
    So the same behavior (touchscreen not working inside of spacedesk window) is also happening in windows 7 viewer.
    for further analysis, Could you maybe you please send us the Diagnostic logs of this Issue?
    Just follow the steps below:
    – open spacedesk Driver Console -> Diagnostics
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – try to reproduce the issue. preferably in Windows 10 viewer (from MS store)
    – switch Diagnostic Collection OFF
    – click Save All Information button (if a message box appears, just click No to proceed)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #24446

    Hi @wenxin,
    is this a freshly installed iOS viewer?
    Have you made sure to click “allow” on a prompt that says “spacedesk would like to find and connect devices…” right after you installed it?

    aside from that, please check the following:
    1. Check your WiFi router settings if it has client isolation enabled.
    (This setting prevents direct communication between connected devices/computers.)
    2. Do you have VPN (Virtual Private Network) active? If yes, please disable it.
    3. Are you using any third party antivirus/firewall? if yes, Please add spacedesk in the exception list or ‘Allow List’
    4. Check on your iOS Viewer Settings -> Privacy -> Local Network, if spacedesk is on the list and enabled?
    5. Is your primary machine and iPad device connected to the same local area network?
    6. On your primary machine, please try to set your current Network Profile to “Private” via Windows Settings -> Network & Internet -> Properties.

    Hi @fritzmark,

    Your title says that you need spacedesk Driver v1067 to update to v1075, but in the body of your message, you’re requesting v1036.
    Before we send the requested file, could you please clarify which older version you need, v1067 or v1036?

    fritzmark
    参与者

    Hello,

    When I try to update to spacedesk v1075 I asks me to provide spacedesk_driver_Win_10_64_v1036_BETA.msi to uninstall the old version.
    I have recently cleaned up “C:\Users\<username>\AppData\Local\Temp\”, since this is, you know, a temp directory and I thought nobody would pack important stuff into there. It seems winget is not thinking so. The missing file should be located at:

    C:\Users\Alter\AppData\Local\Temp\WinGet\Datronicsoft.SpacedeskDriver.Server.1.0.67.0
    I was not able to find a download link of older releases. Can you please provide one?

    Thanks in advance

    Fritz

    #24427
    goodman@msu.edu
    参与者

    Update:
    Although I got an error message when trying to download the Windows 7 viewer, I have since learned that it actually DID download. I have installed it on the SURFACE tablet, and connected to the server, and it produces a reduced-size window, but works fine with the system mouse (i.e., the mouse from the main PC, to which the tablet looks like display 5). I have started the TDS GTNXi 750 in “Standalone” mode, which pops up on one of my main screens, then dragged it onto the tablet. There, using the system mouse, it works fine. Without using the “Take Control” trick, the finger touches do not work, and I clicked on the Spacedesk viewer window with the system mouse and activated “remote control.” The touchscreen still did not work to push any of the buttons on the 750. I used the tablet’s mouse to see how things were set up in Spacedesk, and saw the following: under Functionality, Display, Mouse remote, and Touchscreen (absolute) were checked. Under Settings, it showed the 5 lines (Resolution, Compression quality, etc.), but I saw nothing strange there, and I couldn’t click on anything and get any response with the tablet mouse. Here’s a picture of the screen under the Win 7 version (on my Win 10 tablet), in case that’s helpful…
    Hope this provides some additional insight…
    Erik

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    #24417

    Hi @goodmanmsu-edu,
    I see, so you are able to perform touch screen outside of spacedesk UWP viewer while connected but not inside of spacedesk window is that right?
    Could you please quickly try it with spacedesk viewer for windows 7 and see if it is also happening there as well?
    You can download it on our website: https://www.spacedesk.net/

    Hi @rikku33, @shrug,
    We just released a new version of spacedesk iOS viewer, which includes the fix for the rotation issue you were encountering.
    Please update your viewer to v1.0.54 and let us know if this fixes the issue for you.

    #24413

    Hi @dougw03,
    For further analysis, Could you please send us the Diagnostic logs of this Issue?
    Just follow the steps below:
    – open spacedesk Driver Console -> Diagnostics
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – try to reproduce the issue
    – switch Diagnostic Collection OFF
    – click Save All Information button (if a message box appears, just click No to proceed)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    About your suggestion regarding the GUI improvement, We have taken note of this and will be working on it, While we’re eager to make these enhancements, we don’t have a specific timeline for the improvements at this time yet. We will inform you once a progress has been made.

    #24412

    Hi @dougw03,
    1. What version are you using? we recently reeleased a new spacedesk iOS viewer v1.0.54. could you please try to update your viewer and see if the issue is still happening in there?
    2. We will forward this to our iOS developer for checking

    #24410

    @rawl747,
    Thank you very much for your positive feedback. We’re very glad to know that spacedesk is giving you the satisfaction and service you need.
    can you maybe attach a picture or a short video of your Digital Audio Workstation setup?
    We could possibly share your setup and feature it on our official social media channels (Facebook and Instagram) if that would be fine with you.

    #24406

    话题: Spacedesk for school

    在论坛板块 spacedesk Discussions
    tskep
    参与者

    I am trying to get my school to use Spacedesk so that all Students can use there tablet as an second display. For this we need to make sure that:
    1. Spacedesk and it´s settings can be distributed trough our network
    2. Spacedesk is not able to use the lan/wifi conection (just usb)
    3. Spacedesk settings are not editable by students

    Any ideas?

    #24396
    goodman@msu.edu
    参与者

    I just figured out how to switch between the Spacedesk window and the main window for the tablet, and when the Spacedesk window is not on the screen, then the buttons work fine… i.e., I can bring up the tablet’s “Settings” window by touching the settings icon, But the icons displayed on the bottom of the Spacedesk screen (such as the Settings icon for the server PC) do not work by touch, although they are fine by mouse click (clicking it brings the PC’s settings up on another monitor). So the connectivity is definitely there, just not the touch functionality.

    #24395
    goodman@msu.edu
    参与者

    If I disconnect Spacedesk viewer on the tablet, the touchscreen works normally. I can read mail, run apps, etc., at the touch of an icon. However, as soon as I connect the viewer, all of that touchscreen functionality disappears, whether or not I go through the “Take Control” procedure. I apologize that I’m not a tablet person nor, for fifteen years until recently, a Windows person. So I don’t know how to minimize the Spacedesk window, even using the mouse… I can click with the “system” mouse (i.e., the one plugged into the Server PC) when it’s on the tablet screen to push the buttons along the top and sides just off the Spacedesk-occupied portion of the screen, but none of them work for touch as long as the Spacedesk viewer is connected to the server. I hope this is responsive to your question, but I’m not at all sure, as I’m operating in pretty much of a vacuum with regard to tablet usage and more generally, any sophisticated usage of Windows (sorry!).

    #24392
    dougw03
    参与者

    Hi Christian, the issue occurred again this morning and I was able to narrow things down a bit. I have my host PC connected to a Thunderbolt 3 dock which has an GigE ethernet crossover connected to my Surface Pro 8 via it’s own separate USB-C dock. On occasion, my TB3 connection will disconnect for some unknown reason but immediately reconnect. It seems when this occurs, spacedesk viewer cannot reconnect to the session even though the IP address doesn’t change. I wait ~2 minutes and nothing happens. Let me know if you need any more information.

    P.S. I also need to correct my earlier statement that I am able to disconnect and reconnect without closing the app. While we’re on this topic, as a suggestion, it would be helpful if you could please make the GUI button to cancel reconnecting larger and appear by default. I am using the touch screen on my surface pro and I have to fumble around pressing the screen multiple times to find this button. Even when I find it, it takes a couple of tries to actually register pressing it.

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