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Are you upgrading from v1.0.44 to v1.0.70?
Please try to uninstall first the old existing version that is installed on your primary Machine. You can do this via v1.0.44 msi installer (remove) or via the Control panel then try to install the latest spacedesk Windows Driver version.For further assistance, please refer to the chapters “UNINSTALL ON WINDOWS PRRIMARY MACHINE” paragraphs “Uninstall Using .Msi File” (https://manual.spacedesk.net/UninstallUsingMsiFile.html) and “Uninstall Using Windows Control Panel” (https://manual.spacedesk.net/UninstallUsingWindowsControlPane.html).
Version failed to install on Windows 10:
OS Name Microsoft Windows 10 Pro
Version 10.0.19045 Build 19045 (22H2)
NVIDIA GeForce RTX 4070 Ti Driver Version 31.0.15.3667 (536.99)
Motherboard Gigabyte Technology Co., Ltd. Z590 GAMING XFirst fail happen on update from 1.0.44 version, then the previous version was fully uninstalled. Rebooted several times. Old version (1.0.44) installs without any problem (but the image is b/w because of deprecation). Is there the way to download newer but not the last version on Spacedesktop drivers?
Hello!
Well, I gotta say I love SpaceDesk, been using it since 2020 with my old iPad 4 as a Second Screen for my University classes. It is great because much people as me can use it to give use to a device that has passed its time to go to discard…
As for such, talking with a coleague, one problem of our old devices (iPads 4) are not actually the screen, but the old Wifi board standard. He, differently from me, preffered to use Duet Display, that has USB support and therefore, better speeds and connection, but it recently became a SUPER expensive subscription, that represents a lot of value for a old device as ours. To pay 60$ a year, I would prefer to buy a actual portable monitor, right?
So, as a lots of people enjoy SpaceDesk from using old devices that no longer has support from modern standards, having a USB connection would solve every problem we have with connections. We could increase resolution and refresh rate to give it a more native-ish experience, and I would personally buy it if necessary.
DuetDisplay became ridiculous, and there is a big oportunity to snap users that are tired of it and seeking for a better overall cost-benefit experience.
Can the “X” be removed from the full-screen view? While running it on Windows 10, I must use the Windows 7 version for Audio Support. The issue I am having is that I am running a PowerPoint Presentation from my laptop to the computer acting as the display. The PPT displays a page number for my class to follow along with, and the “X” happens to be placed right over the page number. I am unable to edit the PowerPoint to move the page number.
Hi @el_viejo,
in what way does the high CPU load usually occur? (video streaming/playing a game/etc..).
Can you also tell us what quality settings do you use in your spacedesk viewer? and maybe send us a screenshot/s of the high CPU load you are encountering?For further analysis, please also send us the diagnostic logs of the issue.
Just follow the steps below:
– open the spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.Hey, I got an old Windows tablet (convertible) and I installed Spacedesk to turn into a monitor for my main PC. My problem is that the touchscreen (both with finger and pen) doesn’t seem to work in Spacedesk, while the touchscreen outside of Spacedesk work as intended.
To be exact, I placed the tablet’s display on the left of my main monitor and when tapping the tablet’s screen – even if the mouse is on the tablet’s monitor – the cursor goes to the bottom left of the main monitor.
Any ideas on how to fix this?
Hi @talakazamadsa,
Thanks for reporting this issue, we will be investigating this on our side.
-Could you please check if there’s a recent *.dmp file found in “C:\Windows\minidump” folder and in “C:\ProgramData\Microsoft\WDF” folder. Just check the most recent one with timestamp today, zip it and send it to us.
-Could you also monitor the spacedeskService.exe’s Dedicated and Shared GPU Memory for any leaks before it crashes? or how high does it get before the crash? just go to task manager > details > right click on the column header > ‘select columns’ and check the Dedicated and Shared GPU memory.For the meantime, here are some things you can try for your game…
1. is your VPN active while playing the game? if so, please try to disable it and restart both programs.
2. try to allocate more system resources for the game by
– running the game > minimize it and go to task manager
> go to the details tab and locate the Valorant.exe > right click on that process and select ‘High’ under the ‘set priority option’
3. try to recalibrate your in-game settings specifically in the graphics sections..if you are using high settings, try to use medium for all graphic settings.
4. check again for any pending driver update in Nvidia.Hi @kevin-berlyn,
Could you please try following the instructions below:
-Connect all your external/secondary monitors including your Ipads to your primary machine.
-Go to Control Panel and search for “Touch”, Click “Tablet PC Settings” or just Click Winkey + R, then type “control /name Microsoft.TabletPCSettings”
-There’s a dropdown box for connected displays. Try to check both displays and see if you can click the Reset button for all displays. If you have clicked it, click “ok” then check if the issue is still happening. If yes, please proceed to the next step.
-Click “Setup…”
-A prompt will appear; please choose “Touch input.”
-You should now see instructions on your monitor, Touch the screen of your actual touch monitor then hit the “Enter” key on your keyboard to exit the program.Hi, I hope someone can help.
I have an external touch screen attached to my Laptop as a second screen and it works fine.
I have now connected 2 x Ipads to the laptop as well using spacedesk,
However when I run the spacedesk server and the Ipads, it interferes with my existing touch screen and disables the touch screen ability.
when I turn spacedesk off it starts to work fine againI hope there is a solution for this
Hello, I have configured my Surface Pro 8 to be my second monitor and am using an ethernet crossover cable with GigE on both ends. I want to use the surface pro at full res (2880×1920), 60Hz, 4:4:4 and no quality compression. Even with GigE, I’m finding that the display stutters quite a bit and can be laggy. Do I need to upgrade to 2.5G (or 10G?) to make things work smoothly? Thanks
Usecase, streaming window source(which is on virtual monitor) using OBS, so i can game on my main one.
But now i need to always have a browser running HTML viewer of the virtual monitor, otherwise it disconnects.
DRIVER 1067
Win 11
RTX 3070
Primary(and only physical monitor) HPx34 (3440×1440,165hz), Virtual created one – 1024×768Hi @rfxcasey,
To ensure that you are connected via USB, you can temporarily turn off the Wi-Fi network on either your secondary or primary machine, then proceed to test the connection.
For further assistance about connecting via USB cable, you can refer to the chapter “CONNECTING A NEW DISPLAY MONITOR OVER THE USB CABLE” in the user manual
https://manual.spacedesk.net/CONNECTINGANEWDISPLAYMONITOROVE1.htmlSo how exactly does the USB connection work? I have it enabled but Spacedesk still seems to be streaming the screen data over WIFI. When I connect to a slower WIFI network I’ll get more lag then when connected to a faster WIFI network, but why is this the case when the data should be transferring through the USB cable?
I apologize if this is posted in the wrong area. I can’t seem to find how to post a new topic.
Overall the software works great when connected to a single machine, I appreciate the USB direct connect feature. My current problem occurs when I use 2 terminals and the MS Mouse Without Borders program as a KVM switch. I have 2 machines hooked up. One of the machines is using SpaceDesk viewer wirelessly. I can’t direct connect it because it disables my 2 external drives I have hooked up to the computer. Spacedesk works good for an hour or two, but then starts to lag. I will discounted the Spacedesk connection and everything returns to normal. My wifi connection is an eeero6+. I have tried other connections and this happens also on them.
Any help would be appreciated – let me know if I can provide any other informaton.
